I enjoyed my visit. The Optometrist addressed my concerns thoroughly. I also enjoyed the assistance from the front staff that helped me pick out the best frames for my face and made sure I received any current coupons or discounts. I have recommended this optometrist to my family.
You responded to my one-star rating very fast. Now learn to apply that to your customer service, and I wouldn’t have given you one star.
Dr. Herman was fantastic! Kind, considerate, and we shared a few laughs. The opticians, Amber and Sharon, are also fantastic, addressing my concerns and doing adjustments so I can see at my very best. I love working with this team!
Dr Herman was awesome as well as the girl helping me with selecting frames. Great experience.
Staff was courteous, helpful & able to answer any questions I had. Wide variety of frames to choose from.