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Gerald L Gilroy D.O.
231 W Lake Lansing Rd, East Lansing, MI 48823, United States
Comments
R
Review №1

I seen Dr. Gilroy for ringing in my ear and the first words he used for me is “hopeless” and my stomach literally sank. How discouraging and rude nonetheless to have a condition that is life ruining. Dr. Gilroy was barely helpful, he didn’t look through my paper work with the 50 plus questions to follow up. He basically said there’s nothing he can do. Whether there is nothing you can do, you do not bring a patient down by saying they’re hopeless. If it weren’t for Ruth who is friendly I would’ve gave 1 star or zero if I had the chance. And for Robin, I do not care for her attitude. Sadly I do no recommend this place.

Le
Review №2

He leaves the door wide open so there is no privacy during appointments. I once asked him if he could shut the door for my patient privacy and he asked me if I was going to attack him. I was thrown, when I said no and that I didnt need everyone listening to my business he replied that no one is listening.He asked me during one appt about one of my prescriptions and I told him I dont wish to discuss it at this time in front of my family member so he then proceeded to ask me multiple more times about it and then looked at my chart and said why I take it. I was so angry because we had discussed it many many times before.I have suffered with dizziness for over two years. Dr. Gilroy did not run any tests the entire time I have seen him and he has not helped me at all with my ear pain or ringing or dizziness. He just kept saying it is an inner ear problem and usually after one year it starts to get better. Meanwhile I have lost my job and my life has been extremely effected. I lost my job. My relationships have been effected, my whole life has changed.After 2 years of researching I have finally found my own diagnosis of Persistent Postural Perceptual Dizziness (PPPD) and have officially been diagnosed by my neurologist.I am just so disappointed as people with this disorder have a much better chance of recovering when they face it early on in the diagnosis. He really let me down on this one. He didnt send me to Physical Therapy for the dizziness or anything.Im not saying he isnt a nice guy or a good doctor for others. All I can tell you is my experience.

Ch
Review №3

Dr Gilroys office is a joke. I took my mother to an appt in March and dr Gilroys nurse told him my mom couldnt hear worth s@*t. Thank goodness my mother didnt hear it but I did. This morning I called to see when I could bring her in to get the hearing aids they had donated they said they would call back in a little bit. Have not called back yet.

Ja
Review №4

Scheduled appointment at 2:30. Arrived at 2:00 as I was told to just to have to sit & wait till 3:30 & still NOT BE SEEN. Watched 3 ppl arrive after me & be seen & called back as I still sat in the waiting room. Definitely needs to be a better schedule system then to have someone wait hour & half & still not be even called to the back.

Je
Review №5

Robin and the team have done a terrific job helping my great uncle with his hearing loss and working with the federal workers comp department. They have gone above and beyond every step of the way and that is not common now days! These people get it and they truly care!! We are blessed to have met them!!!

re
Review №6

This place is awesome, great staff and nice doctor. Very thorough in finding out about your allergies and how to help you.

Di
Review №7

Very wonderful and polite staff. Dr. is kind and listens. Highly recommend.

Me
Review №8

He is very nice and helpful.

Su
Review №9

They know what they are doing!Timely, friendly and just the best .Been going for years now, they keep me feeling good.

ba
Review №10

Hes a great doctor, very compassionate. As an allergy sufferer, Ive seen great improvements by visiting his office for immunotherapy. The medical assistants are top notch and very friendly.

Te
Review №11

Dr. Gilroy was extremely compassionate, intelligent, and thorough. He took the time to explain everything. I couldnt have been more pleased.

Yv
Review №12

Excellent place for hearing aids. Katie really nice.

Me
Review №13

I have had a great experience!!!!! and would recommend Dr Gilroy to my friends and family!!

He
Review №14

The whole extended family (parents, siblings, children) and my family have been patients of Dr Gilroy and Jan Forbord for years. Professional, knowledgeable, caring and like family. They are the very best. My husband, family, and our own clients can attest to that fact! We would not go any where else!

An
Review №15

At the first appointment, waited over an hour to be called back, then another 45 minutes to see the doctor. Told to come back in a week. When we returned, waited 30 minutes to be seen (even though the waiting room was empty when we arrived). Told to return in a week, again! Staff is not friendly or accommodating, only had a single appointment available the following week. Clearly they dont value their patients time.

Ra
Review №16

Dr Gilroy is a wonderful Dr. Kind & helpful! He listens to your concerns & does whatever he can to help you! The staff is very friendly also, I definitely recommend this office!!

Sa
Review №17

Nice people, good Dr, long time waiting

AJ
Review №18

This doctor is never on time, always a hour or more behind. Unorganized staff, horrible wait times, not worth the bother.

Be
Review №19

I cant say enough good things about my experience at Dr. Gilroys office visit. The staff were all so caring & KIND... which is so important to me. And dr Gilroy was also wonderful. He spent time with me...listened to me & I found him to be very helpful knowledgeable & also caring & kind. I reccomened this place very highly!

Jo
Review №20

Dr. Gilroy was an absolute pleasure, and helped me work through a very severe ear infection.

Ch
Review №21

Helpful got in without app

Te
Review №22

Staff is awesome!!

Ka
Review №23

Very friendly and there is usually short wait for reappointment

Da
Review №24

Favorite allergist.

Ju
Review №25

Knowledgeable doctor and staff.

Da
Review №26

Great

Information
26 Comments
4.5 Rating
  • Address:231 W Lake Lansing Rd, East Lansing, MI 48823, United States
  • Phone:+1 517-324-3278
Categories
  • Doctor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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