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Academy Eye Associates - Durham
3115 Academy Rd, Durham, NC 27707, United States
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Ku
Review №1

Dr. Powell, Wendy, and the rest of the front desk team have been incredible! They have been friendly, helpful, communicative, and have largely started appointments close to the scheduled time even at the end of the day. Its clear that Dr. Powell knows what shes doing, and her team has been excellent in making sure I get the right contacts, especially as a first time wearer. Highly recommend!

De
Review №2

Ive been a patient here for many years, first with Dr. Greene and then with Dr. Powell, and will hopefully be returning for many more. Ive always received outstanding professional care, and always with a friendly and personal touch. Everyone who has ever worked here has been highly dedicated and more than competent. The office keeps up with evolving technology, meaning (among other things) no more annoying dilation!

Sa
Review №3

Great experience! Dr. Powell, Wendy, and the entire staff are super friendly, organized, and prompt. They take the time to listen to you and explain your results. Super happy with my experience and glad I found their office.

na
Review №4

Dr. Jennifer and her staff are very affable and helpful. Eye issues I was struggling with for months were resolved in one visit. Dr. Jennifer was an absolute pleasure.

Su
Review №5

Staff so friendly and professional. My favorite option is the eye ex-ray which makes the whole puff of air in your eye go away as well as track changes in your eye health for easy reference.

Cr
Review №6

I just recently moved to the state of North Carolina from ohio so i know nothing about this state as of yet. I had an appointment with Dr. Jennifer Powell on the 31st of August and let me just say that Dr. Jennifer Powell is thee best doctor that i have ever had the privilege of meeting. Actually everyone in the office was so very friendly and down to earth, it was a great experience. Although i will be residing in Yanceyville and was told tjat thete is an eue doctor in that area, i really would like to keep Dr. Jennifer Powell as my primary eye doctor because she is the coolest ever 😊hopefully upon going to my appointment to see the low vision specialist Dr. Greene, i pray that he goves me the wonderful news that i am a good candidate for the bioptic driving program that is my dream. I look forward to meeting Dr. Greene as well. Overall i really do love this place and would not want to go anywhere else for my optical needs.

Sa
Review №7

I have been going to Academy Eye Associates for many years. All the people there are super nice and are wonderful at what they do. I would recommend them to everyone!

An
Review №8

Seriously love this place. Dr. Powell is awesome. She is quick and efficient without feeling rushed. She takes time to get to know you on a personal level. Something not required when looking at someone eyes. But it makes everything feel so relaxed. The staff is warm, and welcoming. They love to see you in feeling your best in glasses, possibly more than you do! Worth every penny.

Pa
Review №9

Dr. Powell explained in understandable detail why new lenses were not going to help the stage at which I am re my macular degeneration. Most helpful. It is what it si. All the best to each an every one of the staff. Patricia Fullagar

Vi
Review №10

Thanks to all the kind and lovely folks at Academy Eye Associates. Great eye care, would highly recommend.

Pa
Review №11

Dr. Powell is among the best of the best. She went over every aspect of the image of my eyes and answered all my questions about ...what does this thingy do, and that thingy, and that? She and her staff are professional to the core, but always ready to inject humor and fun into the conversation if you, as I do, like.

Su
Review №12

Dr. Powell is awesome!! If only all doctors were like her! She is attentive, smart, personable, friendly. Dr. Powell helped diagnose my unusual glaucoma (while in my 40s), she then collaborated with Duke on my behalf. I am so grateful to her! My whole family goes to Dr. Powell.

Sa
Review №13

I love Academy Eye Associates! I have been a patient there for over 10 years and always look forward to my yearly appt. Dr. Jennifer is fabulous! She is so smart, fun, upbeat and a pleasure. Sharon at the front desk is awesome as well as the rest of the crew. Cant say enough about Dr. Jennifer and her optical posse......they are the BEST!

To
Review №14

Very sweet staff, professional & enduring. My experience is always a great experience and I recommend them to any and everyone.

Ma
Review №15

I am so glad I found Dr. Powell and her crew. They are super-friendly and efficient, and are serious about being Covid-safe (and, I believe, as of a week ago were all on the way to being fully vaccinated). Dr. Powell is upbeat, clear in how she communicates, and Ive never felt like she tries to push her frame shop. Highly recommended!

Au
Review №16

As always, it is such a pleasure to be served by the staff at this office. Everyone is so personable and I can echo the comment about the efficient but personal level of service by Dr. Powell. She is great and so is the staff. Would highly recommend this optometry practice.

el
Review №17

Had a weird problem where my eye wouldnt stop watering but by the time I had my appointment it had resolved itself. I went to be seen just in case something was wrong and the Doctor was so very friendly, helpful, and kind. She even made a point not to charge me for a full exam because it was such a quick and easy appointment. Highly recommend this practice as it is clear the Doctor cares about her patients health care and it is her number one priority.

Su
Review №18

I have had great experiences getting eye exams here for both contacts and glasses. Such nice people to see every year.

Lo
Review №19

I have been a patient from the time I was referred by a colleague ophthalmologist at Duke who assured me the care was excellent and since Dr. Greene retired nothing has changed. It is still thoughtful, helpful, and expert eye care. The staff are professional and caring.

Ka
Review №20

Ive been going to Academy Eye Associates in Durham for almo st 20 years. They are kind, caring and experts in their field. I would recommend visiting them to anyone.

Ps
Review №21

Excellent service from the time I walked in until my appointment ended! I highly recommend them for professional and comprehensive eye care.

Ka
Review №22

I love Academy Eye and have been going for over 6 years. Dr. Powell is nice, comforting, and fun. They have petite frames which means I dont have kid glasses anymore and there are always a ton of great frame choices too.

Ma
Review №23

First time visit to Academy eye care. Very nice bunch of people. Made the right decision changing doctors. The also have a way to check your eyes without dilating them .

Ha
Review №24

I love getting my exams yearly now! Dr Jennifer Powell and her staff are always very professional and genuine! Staff returns phone calls promptly! Happy place!

Ma
Review №25

I recently changed to Academy Eye after going to another local eye clinic where they always kept you waiting and cancelled frequently. Not so here; Dr. Powell practically met me at the door, listened to my concerns and worked to address them. The staff are friendly and efficient and its clearly a well-run office. Im glad I switched over!

An
Review №26

I have been going to Academy Eye Associates for over 17 years now. I was a patient of Dr. Greenes initially and now I see Dr. Powell and I they both are excellent doctors. Dr. Powell is so sweet and really takes time to listen to my concerns. Sharon has been there all these years and provides excellent service with a big smile :-) All the staff, Sharon, Marylin and Wendy are nice and take good care of me every time. They are the best!

Sh
Review №27

Ive been going here since I was a kid with dr. Greene. Staff is super professional and they really make you feel welcome being there. Dr. Powell does a great job, Sharon at the front desk is always a pleasure to deal with, I cant say enough positive things about this place. I highly recommend!!!!

Da
Review №28

All the staff were friendly, helpful, and informative. Also felt no pressure when choosing frames which is a major bonus as well.

Ky
Review №29

Absolutely fantastic experience. I had been going to LensCrafters for years, and always felt like they didnt have the time for me and my unique needs. From the moment I walked in the door, everyone made me super comfortable and we had a good banter going. Dr. Powell is absolutely amazing! The rest of the staff are great as well. And the best part - I can actually see now (😁). Highly recommend!!

Ca
Review №30

What a kind, gentle yet thorough exam Dr Powell performed. Love the staff, felt covid-19 safe and they are friendly and efficient.

Mi
Review №31

Dr. Powell is a wonderful doctor. I have been going to this office for more than a year and have loved every experience. They are kind, knowledgable and friendly to work with. I feel well cared for when I go in. Its so great I am willing to pay out of pocket for the care to know that Dr. Powell is the person taking care of my eyes.

Se
Review №32

I visited Academy Eye after seeing their name on IndyWeeks Best of the Triangle list. It was certainly well beyond my expectations; the staff was professional, and Dr. Powell was very friendly. My experience was much better compared to other places I have tried in the region.

Mi
Review №33

I have been a patient at Academy Eye Assoc. for years, I actually live around 45 minutes away now, but I still go because Dr. Powell and the staff are always so friendly and knowledgeable. I never have a problem getting an appointment and Im seen on time. I highly recommend them!

Er
Review №34

Excellent experience, always. I have been seeing Dr. Greene for almost 5 years now, and Dr. Powell the last time I was there. Staff members are friendly and getting an appointment is easy, there is not a lot of paperwork to fill out. Doctors have always seen me on time, it is really a great experience.

Ca
Review №35

Dr. Powell and Dr. Greene before her have been my doctors and each is exceptional. The office staff could not be more accommodating and always willing to do whatever is needed. A highly professional and congenial practice.

Pa
Review №36

Worst management - they lied sending a text and email message about appointment details without actually doing it. Due to that I lost my appointment slot as I assumed wrong time like 15mins late. Will never visit again and trust your review comments.

Jo
Review №37

Warm reception and excellent customer service with great professionalism.

Em
Review №38

Love the entire team! Clinical expertise, professional, personable and friendly aswell!

Se
Review №39

I love Academy Eye Associates! I have been going to them for many, many years. Every single person who works there is wonderful, professional, and knowledgeable.

Su
Review №40

Dr. Powell is wonderful, as is everyone at Academy Eye Associates. Great at what they do and lovely people too. Highly recommend!

Ha
Review №41

I have been going to Academy Eye Associates for a number of years. Their new technology makes the process feel more thorough and informative. Dr. Greene and Dr. Powell are first rate optometrists who care about your vision and ways to improve it. I wont be using anyone else!

Co
Review №42

I love Academy Eye Associates. Everyone is so professional and treats the patients with such kindness.

Ly
Review №43

I am a long time patient of this practice and highly recommend them. Very personable and thorough.

Ca
Review №44

Saw Dr. Powell only twice but very happy with the care. They are very personable.

Ti
Review №45

Honestly, I cant say enough about how pleasant this visit was! The space is bright and calming with stunning photography in the lobby. The front desk support was kind, helpful, fun, informative, and warm (and HILARIOUS!!!). The exam spaces are equally as calming, which I said was like an opto-spa! And then there was Dr. Powell herself--authentic, intelligent, witty, attentive, and responsive dont quite cut it, but Ill start there! She was a great listener, truly connecting on a medical and personal level, and she was really really funny! Great energy all around. My husband first went to the office and said how cool Dr. Powell was. I thought to myself, how cool could a trip to the eye doctor be??? Now I know first hand! I wish all of my interactions with the medical profession were like this!!!!!!!!!!!! 5 stars!

St
Review №46

Dr. Powell and the staff were every personable and professional in the conduct of their jobs. I received a very through exam and was impressed with the staff’s willingness and encouragement to hear my rather complex story regarding my vision experience considering that I was being seen by Dr. Powell for the first time.

Al
Review №47

Just had an appointment for the first time and by far the best eye doctor Ive ever been to. From the administration desk, assistance, and Dr. Powell herself everything was fantastic. They treated me (and my eyes!) with care and were very timely, thoughtful, and generous. I hope I never go blind only because that would make it so that I wouldnt be able to come here again. 5-Stars! If you live in the Durham, Chapel Hill, or Raleigh area this is the BEST eye doctor to see!

Ja
Review №48

Have been with this group for years - always friendly, concerned, and taking care of my eyes!

Dw
Review №49

Dr. Powell and her team are great! Theyre friendly, knowledgeable, thorough, and efficient. I also love that theyre investing in technology, the machine that takes pictures of your eye and all its vessels is really cool.

Mo
Review №50

Never has going to the eye doctor been more fun. Dr. Jennifer Powell and her staff are meticulous yet humorous and upbeat. They also helped me pick out the very best frames Ive ever found and patiently tolerated my indecision and determination to try on every demo pair they carry. They also answered all of my questions, taught me abut the physiology of eyes, and advised on how I to take care of my eyes as I age. I cant gush enough about Academy Eye Associates.

Jo
Review №51

Coming there for several years. My appointment yesterday was best every. Their new technology for the annual eye exam are more gentle and more effective - seemed faster too!

Li
Review №52

I love this place. Dr. Powell and the staff are so nice and friendly and thorough.

St
Review №53

Academy Eye Associates is a wonderful practice. Everyone in the office is fantastic. Dr. Powell is very personable and efficient. Highly recommend this practice.

Gl
Review №54

This was my first time at Academy eye. Every step of the way was simply friendly and amazing. From being checked in and feeling welcomed and not just another patient/number, to being sure to explain every process and the necessity of it all the way to my visit with Dr Powell. She was extremely friendly, personable and professional! She made sure to detail everything she was reviewing and looking at, and not just telling me everything was fine. Even after the appt was complete, there was absolutely no pressure in expecting me to buy anything from them, even though I was provided a new prescription and need new glasses.I would highly recommend Dr Powell and Academy Eye to any one!

Ji
Review №55

Very professional. Outstanding eye exam, I highly recommend.

Da
Review №56

We are always happy to get our eyes checked by Doctor Powell. She is always efficient and quick without missing a beat. First it was just me and now 4 members of our house are her patients. The whole staff is helpful and amicable.

Ji
Review №57

Dr. Greene is the most caring and level-headed eye doctor that Ive ever had the pleasure of seeing (Ive been going to eye doctors for over 22 years). He explains things in details and helps you understand everything about your eyes and your eye health. His office is smaller than most, but thankfully its like a hidden gem in that its never packed and appointments are not difficult to schedule. The staff is mostly friendly, and the parking is extremely convenient

Di
Review №58

Our entire family has been coming here since 2007 starting with Dr. Greene, and now with Dr. Powell. They know each of the patients very well and provide exceptional care from the front desk to the physician. They take their time. We cant recommend them more highly!

Je
Review №59

A professional friendly place for eye care!

Ka
Review №60

I cant say enough great things about Dr. Jennifer Powell and her office staff. I am always greeted professionally and appointments pretty much run on time as they realize my time is as valuable as theirs. Dr. Powell always answers all of my concerns and questions spending whatever time it takes. I feel she truly cares and respects me as a patient and I will continue to go to her. I just got my first progressive lens glasses and felt Mack was very helpful with explaining this change. Dr. Powell asked questions to know where I needed to see small print...and it worked! If you need a caring, pleasant optometrist, she is the one!

Al
Review №61

Have been coming here for 24 years! Marcus (I am terrible with names, but Im pretty sure thats it!) helped me pick out my first pair of glasses when I was in kindergarten and he is still there, and Sharon at the front desk has also been there for as long as I can remember. That tells me this is truly a great company that must treat their employees as well as they treat their patients. Dr. Powell is also wonderful, very laid back and helpful! When I lived in Wilmington for college and a couple years after, I would drive back to Durham for my yearly eye appointments. Wouldnt go anywhere else!

Sa
Review №62

Great doctor and friendly staff. I love this place for their pleasant service and convenient location. Thank you Dr. Powell.

Ni
Review №63

Great experience! Very personable! Spent a lot of time with me and explained everything thoroughly.

KA
Review №64

Fast, genuine and excellent service- so far an amazing experience between our family’s 4 new patients visits at this location.

D
Review №65

Great friendly staff,been a patient for 30 years.

Te
Review №66

I have been going to Academy Eye Associates for over 20 plus years. The clinical expertise along with customer service has always been nothing but top notch! Keep up the great work!!

Do
Review №67

Great care all the way! Thank you very much.

Gr
Review №68

Dr. Powell is very very, professional. The best eye doctor I’ve ever had. I drove from Charleston, SC just for my exam.

Be
Review №69

Dr. Powell is excellent. She spent ample time with me. Wait time was short. Staff is friendly. I just moved to Durham. So glad to find a great eye doctor.

Jo
Review №70

Dr. Powell is great. She is personable, funny and makes you feel at ease. Her office staff is friendly and helpful too. Hands down the best optometrist Ive been to.

Th
Review №71

Ive been a patient of Academy Eye Associates for 15 years. I just have to say that everyone in the practice is just the best. They give great service and make every contact a truly pleasurable visit. I cant imagine a better, more professional, or more welcoming team.

Sh
Review №72

Does a good job, staff as well are very good at what they do and you can tell they really care.

Ca
Review №73

The staff and Dr. Powell were great! Id recommend them and plan on going for my exam next year!

Di
Review №74

Very pleased with my first exam with Dr. Powell today. Received friendly, efficient, very competent & helpful service from all involved.

Sc
Review №75

My old eye doctor was bought out by My Eye Doctor and I was not happy with the new office, so decided to try out Academy and Im very glad I did! My visit to see Dr. Powell and her staff went very smoothly and I think I was in and out within a half hour! Academy Eye Associates is now my eye doctor - Thanks!

De
Review №76

We saw Dr. Henry Greene, Not Dr. Powell. He is a meticulous genius with persons with vision cuts.

Ke
Review №77

The wind blew something into my eye and I couldnt get it out because it was stuck under my lid. In straight panic I drove to Dr. Powells clinic and within 30 seconds I was back in her exam room and she took it out!! Couldnt thank her and her staff enough!! They have taken such great care of me!

An
Review №78

Dr. Powell is first rate: knowledgeable, organized and caring. Highly recommended.

Jo
Review №79

Everyone at Academy Eye are the most friendly helpful, and professional staff I have had the pleasure to know. So glad I found them and Im never leaving!

Ka
Review №80

This was my first visit and I was very impressed with the staff and with Doctor Powell.

Ow
Review №81

Dr Powell has assembled a friendly knowledgeable staff that work together well. This makes all the difference when getting your eyes checked.

Ca
Review №82

Personalized care, friendly staff, and very caring team. Always enjoy my once a year visits!

Be
Review №83

My eye exam and contacts fitting were a great experience here. The staffs friendly and helpful, the locations convenient (for me), and Dr. Powell did a great job patiently working with me to find the contacts that are most comfortable for my (sensitive) eyes.

Br
Review №84

The staff is the best there is. I loved DrGreene and now Dr. Powell, she is amazing.

re
Review №85

Professional yet warm and caring.

Ci
Review №86

Have been going to this great office over 20 yrs.

Al
Review №87

She is very warm and efficient.

Do
Review №88

Outstanding staff makes a chore into what approaches a pleasure.

Sy
Review №89

Jennifer and her staff are awesome!

Information
14 Photos
89 Comments
5 Rating
  • Address:3115 Academy Rd, Durham, NC 27707, United States
  • Site:http://academyeye.com/
  • Phone:+1 919-493-7456
Categories
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:8:30am–12pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30am–12pm
  • Saturday:8:30am–12pm
  • Sunday:9am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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