UP
UPS Family Health Center North
110 Suite A 44622, Dublin Rd, Dover, OH 44622, United States
Comments
Th
Review №1

I was a patient for ~15 years. Ive seen my original doctor retire, a new doctor take their place, and Ive followed them to their new location that was honestly much less convienient in an attempt to show some loyalty to an office I used to feel respect for, but no longer. Unfortunately it looks like this office does not share that same sense of loyalty to their patients.I recently called to schedule an appointment and was denied because they had dropped me as a patient. They did this without notifying me. No phone call, no letter, not even an automated email to let me know this was happening. They effectively eliminated my access to timely healthcare, during a global health crisis, without notice. All because I dont get sick often enough to come in frequently.I did confirm with them, and they had all my contact information accurately on file, they just never bothered to contact me. If they cant be bothered to send so much as an automated email in a situation like this, I cant even begin to imagine what they arent bothering with when it comes to my, and other patients, health.In short: be aware that if they think youre not profitable, theyll remove your access to care and not tell you.

Ka
Review №2

When calling one receives a message thank you for calling stay on line for next available staff member or leave a message and someone will get back with you. Thank you for holding-------. I am not aware the center is so busy that the phone cannot be answered especially during the pandamic.

Ka
Review №3

I have gone here for many years. Since they made the move to the new facility, the quality of service has dropped drastically! I cant even get a prescription filled anymore without some sort of complication or mess up, and (in my own experience) never feel as though i have the health care professionals full attention and feel like they are just rushing to get to the next appointment.

Un
Review №4

Took a little time to get in but the care quality is high and a very tidy place

Information
4 Comments
3.6 Rating
  • Address:110 Suite A 44622, Dublin Rd, Dover, OH 44622, United States
  • Site:http://www.upsnorth.com/
  • Phone:+1 330-364-8038
Categories
  • Doctor
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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