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Arbor Place Dental Group
4904 Timber Ridge Dr Ste #304, Douglasville, GA 30135, United States
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Ch
Review №1

Pros- everyone was friendlyCons - I went in and asked for a basic routine cleaning. I was in there 2 hours and got everything except a cleaning. They spoke with me about braces, crowns, and even braces, but didn’t even clean my teeth. Then had the audacity to hand me a $6k bill if I were to get the crowns they suggested. All I asked for was a $18 cleaning. They said they do the cleaning when I come in for the surgery

Za
Review №2

These ladies are all consummate professionals and do an exceptional job. Ive been going to them for my dental needs since I was 13. Im over 30 now. They will guide you with knowledge and compassion and make sure your smile is as bright as you are!

Wi
Review №3

Outstanding service! Dentist Robin Jones and her dental team are the best group I have ever had to take care of all my dental needs.

Ta
Review №4

5 stars is not enough for this amazing dentist. Her staff is outstanding and amazing. Dr.Jones her self is so kind and does amazing work. I would recommend this place to everyone!

Mf
Review №5

Arbor Dental is tops, very professional, friendly and respectful. Never an issue to schedule or reschedule I would recommend Arbor Dental highly-rated.

Me
Review №6

They were a TEAMAll hands on deck experience from the call at 8:00 in the morning to Ms. Toya! They got me in fast, the office was clean, and they participated in all of COVID-19 safety guidelines! I love this office and I’m honestly looking forward to my next visit !THANK YOU GUYS !!!

An
Review №7

Excellent dental group! The staff are kind and very welcoming, and Dr. Jones is fantastic. My initial exam was thorough, everything was explained completely, and my questions were answered honestly. This is the first time since I was a child that I’ve felt comfortable in a dental chair and I didn’t have anxiety at all during the visit.

Sa
Review №8

I took my mother to see Dr. Jones after having a bad experience with her previous dentist. As soon as we walked in the door the staff welcomed us. They thoroughly sanitized everything we touched and were aware of the covid standards.I would highly recommend taking your elderly parent or anyone who hates going to the dentist.I truly believe Dr. Jones is our personal Tooth Fairy sent from Heaven...Especially for those of us who are afraid to go to the dentist!!

Lo
Review №9

Great staff. Really like Dr. Jones. 👍

W
Review №10

The entire experience was great as a new patient. The staff were very courteous and friendly. The Doctor had a great bed side manner and explained everything in great detail and provided me an opportunity to ask questions as well. The hygienist that did my cleaning was very thorough and friendly.

Am
Review №11

I have been terrified of the dentist since a horrible experience I had when I was 17. I told the ladies here about my fears, and they really came through for me. They didn’t make me feel like a wimp or a baby for being so scared. They always made sure I was comfortable and didn’t feel any pain. I love them! They really made my visit pleasant. They were up front with my treatment needs and costs. They provided a treatment plan that outlines appointments and procedures along with the cost of each visit. I am making this my permanent dentist! If you want warm, caring service, come here. Every single one of the ladies that work here are absolute sweethearts!!

Lo
Review №12

Be careful. I had my teeth last cleaned in Feb 2020 (by my regular dentist that is a 30 min drive from my house). I decided to skip my 6 month checkup because COVID-19 was bad in July 2020. I made sure to brush and floss well, and as things settled down with COVID, my desire to find a dentist closer to my home led me to schedule an appointment at Arbor Place Dental Group.I thought I would go in for a regular check-up and cleaning. Ms. Jones did my check-up. She informed me that I was in an Early Periodontitis state and that she could save my gums and teeth by recommending that I schedule several sessions for deep cleaning, remove all of my wisdom teeth, and see her every 3 months until we have defeated gum disease. All of this would cost nearly 10k (most of it billable to my insurance company).I left that office and decided to reach out to a different dentist to get a 2nd opinion on all that she introduced. This dentist informed me that my teeth and gums were in great shape, and that he could tell that I have been taking extra care of my teeth since their condition was so well maintained. He ended up doing a normal cleaning.Again. Be careful.

ri
Review №13

Just a great office!! Dr. Robin Jones and her staff are amazing!! So glad to be a client. I hate having teeth extracted but they make it so easy and painless. Thanks again for getting me in today and taking care of my tooth!!

Ta
Review №14

I’m really not too trusting of doctors of any, however, the ladies at Arbor dental are freaking awesome. I can’t really call out one name for good service because they are all amazing. From the cma’s to the dental assistant, even the dentist herself is awesome. I highly recommend.

Ja
Review №15

I want to thank Tamara and the whole crew at Arbor Place Dental Group for their impeccable service look forward to visiting again soon.Again thank you, thank you.Natalie Thomas

Do
Review №16

The folks at Arbor dental group showed me as a first time patient incredible professionalism and clearly very knowledgeable which eased my anxiety and fears of dentistry. Thank you guys!!

ja
Review №17

I recently moved back to Douglasville and was in need of a new dentist. To know me is to know I highly dislike the dentist that try to upsell you so I was extremely nervous. The staff at Arbor Place Dental were the complete opposite! The front office staff were friendly and accommodating, Tamara was a delight and so was my hygienist! Dr. Jones made me feel comfortable and she made sure I understood the service I was getting that day... I originally went in for a consultation as a new patient but I got lucky and received my cleaning in the same day! Thank you Dr. Jones and staff, this was exceptional service and I’m lucky to have found you all!

Mo
Review №18

My family and I have been patients for years. The entire staff is amazing and I have never felt better about going to the dentist. And who likes going to the dentist?😝😜

Ca
Review №19

Staff is great and friendly. Dr Robin Jones doesn’t have enough experience to perform procedures. After a severe injury to my jaw I can not recommend her and would encourage you to continue looking for a dentist. She forced my jaw open after it locked down during a simple procedure in office.

Br
Review №20

A very pleasant establishment. My wife and I get the proper care needed anytime we have an appointment.

Sh
Review №21

This is a clean and professional establishment in my opinion.

Ju
Review №22

The staff at Arbor Place Dental Group is always friendly and professional! Dr. Jones is an excellent dentist!

Mo
Review №23

Ive been going here for about a year and its a great office. Its clean and the staff is really nice and professional. Id definitely recommend them

Na
Review №24

I will never go anywhere else! Dr. Jones and the office staff are great! No long wait time to be seen once you arrive! Great great experience!

Br
Review №25

This place is a scam!!! They will diagnose things on you that arent applicable just for the extra money. I was told by the doctor and hygienist that i had perio disease and had to get a deep cleaning. I am now a treatment plan coordinator for a dental office and realize now that i was wrongfully taken advantage of back then. When you have perio disease it is conducive with you having bone loss and the damage is irreversible. Meaning for starters, whenever i go to another dental office i should receive the same diagnosis. I got a exam done with the hygienist at my current job and she was appalled when i told her someone diagnosed me with the disease years prior. She said this was a untrue diagnosis and all i needed was a regular cleaning. Secondly, following a deep cleaning the patient must get whats called perio maintenance cleanings to try and keep the disease at bay and from getting progressively worse. However, upon checking my billing, 6 months after my deep cleaning i got a regular cleaning, not a perio maintenance cleaning. So therefore, if they wanted to proceed with the story that i had perio disease, they could face legal issues by giving a perio patient a general cleaning. So which is it, do i have it or do i not? I have waited a while to speak my peace but after hearing similar horror stories i have decided it was time. They are money hungry and only see dollar signs and not a patient. With my professional judgement, i would advise against this place. Go in with knowledge and understanding of dental services or you will be taken advantage of.

An
Review №26

Always a GREAT experience when I visit Arbor Place Dental !!! The staff is the BEST !!!!! I luv u guys !!!!!😁❤❤

EX
Review №27

Very friendly place with great customer service...Dr. Jones and her staff is great.. they explains everything in detail and make sure that you recieve the best care possible...Im so grateful to have found this place.

De
Review №28

I visit this office to get my check up,Xrays and regular cleaning...THE Dentist there,Robin Jones was very impolite....having an attitude with me about nothing and towards one of THE head dental hygienist...when i came in for my cleaning 30 minutes early for my 1200 appointment ...i saw 2 other ladied came in after me and 1 was late for her appointment for 1200 like me but instead of taking care of me...they allowed the lady came in late for hers to go BEFORE me and i didnt get seen until little after1:00 pm...and they scheduled me WITH a dental hygienist that just got out of school the way she made several mistakes which i thought was very inexperience in her cleaning...this is my worst experience i ever had at any dentist and im sure its all because of my confrontation with Doc. Robin Jones...i wouldnt advise no one to go here. No attitudes is needed when im paying as a customer and especially if you are the Dr. there...Never again i will step a foot on that place....the receptionist ladies are very polite and friendly.

da
Review №29

Always a pleasant experience

Information
7 Photos
29 Comments
4.3 Rating
  • Address:4904 Timber Ridge Dr Ste #304, Douglasville, GA 30135, United States
  • Site:http://www.arborplacedentalgroup.com/contact-us.html
  • Phone:+1 678-838-9600
Categories
  • Dental clinic
Working hours
  • Monday:8am–4pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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