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Denver Health Sam Sandos Westside Health Center
1100 Federal Blvd, Denver, CO 80204, United States
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Ra
Review №1

Ive been going to Denver Health for a long time. And I just wanted to say that this facility and the dental clinic downstairs if probably one of the best in the state. They are knowledgeable, friendly, hard working and offer the best care you could ever receive. If there was any such thing these people should be nominated for an Award!

Ch
Review №2

I feel extremely privileged to have Dr. Russell Poole, DMD as my Dentist and appreciate his knowledge and care provided to me by him. He is careful when working on my teeth and he ensures that others who work on my teeth are careful as well. Thank you Dr. Russell Poole.

Sa
Review №3

Where do I begin. My father was forced into this clinic through a nursing home and we had to use the Denver Health services for a year before switching doctors. The doctors decided to put my father on a drug called Risperdone and after a few months his legs started swelling and we spoke about our concerns to multiple doctors about his reactions to the medication and no one cared to switch him to another medication or find any other alternatives. Long story short he went from being able to walk to being wheelchair bound as his health continually declined and legs continued to swell. Once we realized that it was the medication we took him off the pill and just like that the swelling in his legs went completely down!! The doctors did not listen to our concerns and my fathers health was put in jeopardy. Not to mention the terrible customer service with the scheduling staff that will literally yell at you on the phone and not let you get a word in edgewise. Worst doctors office I’ve ever seen and thank the lord we decided to switch doctors!! I would not recommend this place to anyone that actually wants true care for their family and or loved ones.

Ri
Review №4

If only I can give no stars to this fraudulent place. Be VERY careful to make sure you are in the correct appt that you asked the scheduler for. They bill you the requested annual visit that Obamacare has given us insurance holders (a free annual wellness and well womens exam ). They will bill outside of the REAL appt you attended claiming it was problem focused or labs were not classified as preventative. Yea right! Ive never had this problem elsewhere. Also, make sure you refuse a midwife that is at the appt and request a MEDICAL primary care provider. Denver Health found a way to bill outside of the annual exam to get more money out of the visit. How can Denver Health knowingly schedule for my annual exam with a freaking midwife?!?!?!? I thought she was a ARNP. THIS PLACE IS A FRAUD. DO NOT GO HERE EVER. Im preparing for legal battle here. They wont admit their mistake and inevitably will not fix the billing codes. Its insane how they will not budge. I will spread this on all social media mediums , online review sites, and my insurance carrier website to warn my fellow neighbors about how Denver Health conducts business rather than patient care. I can also go on about my visit. It includes making me take my own female personal swabs in an unsanitary bathroom with no shelf so I had to use the dirty sink to touch and leave my samples on. DISGUSTING, UNSANITARY, and NEGLIGENT. Also, they didnt do a thorough exam. First time Ive ever had an annual and a well womens exam without a breast exam. Denver Health Womens clinic is not thorough and they are not sanitary. Please listen and go elsewhere. Avoid the headache and time wasted here and after your visit with incorrect bills. They wont help you.

Wa
Review №5

The Screeners and the pharmacy staff are awful no customer attention what so ever. We have waited almost 40 minutes for a prescription because of the way they have it set up. Horrible!!!!

Fe
Review №6

A female named Julie In the dental department gave me, my sister, and my grandmother a hard time when trying to schedule an emergency dental appointment for my little sister because she fell and chipped her two front teeth. This woman had the worst attitude with me and we simply just told her due to corona virus my grandmother is elderly and cannot be out here in the public during this pandemic and the woman argued with us that I needed a notarized letter written by my grandma just to be able to take my sister in to get her teeth fixed, I’m sure you have to pay to get letter notarized, and I’m sure this lady was just trying to make our lives harder then they already are, not to mention I’ve taken my sister to her physical appointments and other appointments at this same clinic, and we’ve been going here since we were all little. and I’m just like wow such horrible customer service! Not to mention I don’t want these kinds of rude people handling my little sister at all! I asked the woman to let me speak to her manager and she ended up hanging up on me. Just wanted everyone to know how terrible the people who handle the community truly are! I hope you have a good rest of your day JULIE!

Ch
Review №7

Dr. Roz is the best personal care provider u can ask for. Clinic staff are so nice and straight to business.

Sh
Review №8

This review is for the pharmacy. They are soooooo slow!!!!! Been standing outside for 20-25 mins waiting for ONE prescription. Im beyond irritated. Every single time I come here I have to wait.

Je
Review №9

Absolutely the worst experience Ive had in a doctors office. I arrived and asked the security guard where the womens clinic was and he seemed annoyed by me asking, since I interrupted whatever he was watching loudly (some show and not the cameras). The receptionist and nurse I had were both kind, which Im grateful for. This was my first appointment after two miscarriages in four months, so I was struggling emotionally to be there. The doctor was unkind and made me feel absolutely terrible, more focused on my weight than the reason I was actually there even though I have no weight related health problems. Then, the pharmacist yelled at me for not knowing where I was supposed to stand to fill my prescription, even though their signage was super confusing. She then explained they were short staffed, which is not the fault of any of your patients. This clinic needs an overhaul of staff, I suggest some people with better bedside manner that know how to show some kindness to patients instead of making them feel worse.Update: the clinic reached out to me to discuss the visit. The woman who reached out to me was kind, understanding and validating.

Er
Review №10

The medical assistance over there are terrible either need to be retrained go back to school or have their licenses taken away. On three different occasions they falsified vital signs for my children and myself. I went in for my postpartum check she did not do a blood pressure put a normal blood pressure come to find out I had preeclampsia my blood pressure was ridiculously high and ended up having to go to the emergency room. The next time I went in they documented that they did a heart rate for both of my sons which was untrue because she never listened or looked for a pulse she falsified their heart rate and my son has a heart condition. The last time I went in she put a head measurement and never measured my sons head.I made it known to the doctor every time and she said she would speak to her medical assistant however it keeps happening so please be careful when you go in they falsified documentation.

Ol
Review №11

I used to love coming to this clinic as I’ve been coming here since I was a child. Well when I went to get my Pap smear I told the doctor some of my problems and she just gave me simple solutions in a rush instead of hearing me out. Keep in mind these problems I’ve been having have been occurring for more than 2 years. Well, they told me I’d get my Pap smear results within two weeks and it took them a month for them to give me my results. My results were not normal and I didn’t get a call from the clinic. The customer service here is horrible. I wouldn’t recommend coming here for your services.

Is
Review №12

I overall rate my experience today at the clinic pretty great. The womens clinic that is located in the lower part of the building has an AMAZING staff. Especially the OBGYN. I visited for a pap smear and they were very careful and sanitary with everything. I was prescribed oral birth control and the wait for the pharmacy located upstairs took a little over an hour. Still, I would recommend anyone with medicaid to this specific location!

A
Review №13

Dr king is very professional, and good at what she does. I have unfortunately had to meet with a lot of doctors but she really takes her time, listens and is good at what she does. If anyone has not started to se a doctor for adult care request her.

La
Review №14

*** Update after response from patient advocate. Ive called that patient advocate line before for the main hospital Denver Health and I waited 2 weeks and nobody ever gave me a call back if you go on to the Denver Health reviews I also left a review there and you can read that response as well. The reason the reason why I gave the Westside Clinic a bad review not only was it because I had a bad experience with one of the nurses but also the WIC office here is incredibly rude, Since then Ive changed my Medicaid to Statewide Medicaid and now I am going to a really great doctor. I am going to Premier Integrated OBGYN those doctors are amazing especially Sarah Payne thank you.

Sa
Review №15

The reason I am posting is because some of the staff speaks Spanish which is NOT my complaint as I Also speak Spanish. My compaint is I have told the staff hundreds of time how to say my daughters name it not hard and they still say it wrong there is no double R in her name so why would you need to put one. Not everyone names is in Spanish. Is it so hard to say koral like the coral reef in ocean. The only difference is her name has a K and not a C. They keep calling her Corral like you do with horses. Now this may not be a big deal to you guy and think its dumb but to me it is as they have done this with all kids. Other wise this place is not so bad if they wouldnt keep you waiting 20min after your appointment.

ya
Review №16

I really like my Daughters primary Doctor she is awesome!

ke
Review №17

The best

Li
Review №18

Dr.Ramaswami is without a doubt one of the best doctors there! She takes the time to listen to you as a patient and really seems like she cares. I went in with my grandma and with the service we got from Dr.Ramaswami and her Assistant Adam made us feel like they really cared. I couldn’t ask for a better experience, highly recommend Dr.Ramaswami!!!

Da
Review №19

My daughter has transferred to the Ob gGYN since aug 2018 she is now 8 months we have told everyone in that office that she had clolosatis since her first appointment no cared!! Until Yesterday Finally someone took the time to look over her chart the thing is now they are going to induce cause she is having more problems i just wish that instead of treating you patients like numbers treat them like you all care yesterday the mid wife she saw si now having her v=come back every week but now they have to induce her at 8 weeks cause of everyone prior to this mid wives negligence Smh CUSTOMER SHOULD COME FIRST !!

sa
Review №20

Decent place. Dr Welzenbach is good guy, listens. Womens clinic is good clinic.

Ka
Review №21

Stefika Fabbri is literally the worst. I havent liked her as an OBGYN since the day I met her. She basically acts as though any worries you have about anything dont matter. She will brush you off and act as if what you say doesnt matter. I refuse to ever have her as an OB again. She is unprofessional and acts as though you have no say in what happens to your body.

De
Review №22

Obgyn department was lovely! Ive been to a lot of doctors in the past and was unsure if to go to this clinic because I know its in the westside and growing up there lets just say was not the safest. Since it was super close to my work, I scheduled an appointment anyways. When I called to schedule the appointment, I only had to wait about 2 minutes. When I got there, I was greeted and checked in by someone named Evelyn. She was super friendly. I did not experience a long wait time. My CNM, Elizabeth Mclachlan was beyond kind. She took the time to listen, answer my questions, explain anything I needed, and made me feel so welcomed. Thank you!

Jo
Review №23

I like my dr.Patrick Ryan. He is a very good Dr. He is concerned. About my health. He is easy good to listen to you. And I try to follow his direction.

Ce
Review №24

The staff knows what they are doing but, It takes 1 hour just to get medicine, 40 minutes to get PAPERS, and 50 minutes for a docter to show up.... I still recommend Denver health.

ci
Review №25

It my daughter an hour a half to be seen and staff was rude Iam just moving my daughter some other clinic out of DH..

Na
Review №26

Absolutely worst clinic. It’s a shame this is the kind of place that people that have Medicaid have to go to. Slow, inconsiderate staff and no sense of urgency.

Ka
Review №27

Fast, friendly, knowledgeable, and experienced. Ive had a better experience here than any OBGYN offices before.

Ab
Review №28

Experience from this facility has not always been horrible. I called 2 weeks prior to schedule an appointment for prenatal care in the Womens care clinic and confirmed that I was scheduled for the correct appointment. Only to show up an hour early and wait 45 minutes to learn that I had been scheduled incorrectly. It would have been helpful to be informed upon checking in. That wasnt the worst, the females checking in clients had no clue who was who and had told me incorrect information that had belonged to another patient. Shed pointed at several other women and called them by a name then pointed to me and said You! Come up here. Being polite and curteous would have made it a 2 star. The receptionists need more training because they do not know how to schedule patients correctly.

Jo
Review №29

I come to this clinic for all my childens health issues.. Always polite and there primary doctor is very professional.. The only thing i would say bad about this place is that the scheduling is a lil off 2 weeks for an appt.. But other then that i would recommend this place..

1
Review №30

I like my doctor

Sa
Review №31

If the drs in womens care/obgyn would listen to the patients rather than just make own decisions during ones pregnancy that isnt theirs to make they wouldnt b so bad.... I havr been sent to pav c at denver health hospital twice for nothing... both times i was released and told to carry on about my regular activitys,

No
Review №32

This place needs more doctors for mental health and drug rehabiltation at this facility because of the high demand of patients they should add more doctors and nurses for tbhis facility:)

Am
Review №33

Wow.! I cant believe, how racist the comment below is.! SO Disrespectful and discusting.! You should feel sorry for the type of person you are.!

Ma
Review №34

Have to make 2-3 appointments to get in for one ting! Takes at least 6 months for a specialty! UGH

Li
Review №35

Horrible place to go to. They don’t update you with your test results and don’t reply to your my chart messages. They took my blood sample and didn’t even do the test.

Le
Review №36

Almost an hour wait time after your appointment time to see a doctor for 5 minutes.

St
Review №37

Everytime I order pills from here I have issues ...there pharmacy is horrible

Co
Review №38

Waited two hours to be seen on a Friday didnt get prescriptions filled at Kings and nobody knew who to talk to inconsiderate

Ma
Review №39

They rush the appointment. They dont care they just want to be done and over with it. We also got to an appointment 1 minute late they said they have to reschedule it just for a minute late.

Ra
Review №40

Denver Health that should say enough. Its only a place that you go to if you have to. Meaning you dont have any good insurance or no insurance at all

Jo
Review №41

First of all because they see our health ... and they are very attentive all the people who are working in this place ......

Ju
Review №42

The staff that served me is very friendly and well prepared.

Ma
Review №43

Bad because. Rosa Jimenez And the mom grab medicine. And what they do. It is selling it. They dont really need it. More than to grab money

Ye
Review №44

Excellent administration

Ma
Review №45

Excellent attention !!! 😘😘😘

Information
9 Photos
45 Comments
3.2 Rating
  • Address:1100 Federal Blvd, Denver, CO 80204, United States
  • Site:https://www.denverhealth.org/locations/denver/sam-sandos-westside-family-health-center-1100-federal-blvd-denver-80204
  • Phone:+1 303-436-4200
Categories
  • Family practice physician
  • Medical clinic
Working hours
  • Monday:8am–12pm
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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