I went cause my lungs were seizing up I had just got out of surgery earlier yesterday and they said they did a ct scan of my lungs and stomach said my white cell count was low and I had infection they did not write me any antibiotics but they also said the didnt scan my lungs 4 hours later wanted a xray and a covid test which I had b4 my surgery so theres no way they picking my brain again it was the absolute worst hospital visit I had in my life. Also they did their shift change and miss penny and the desk was rude to my little sister and when i finally was leaving those receptionists started giggling i feel like if theres a hospital that needs shut down it would be this one

I went to Decatur General while out of town and from the moment of walking through the door, the staff was amazingly courteous. The receptionist, Ella, was extremely helpful and immediately put me at ease. I met a very friendly nurse who calmed my fears and gave me some encouraging words before I was escorted to Labor & Delivery. And then I met Nora. She has to be the most friendliest nurse I have ever encountered. Her spirit is so calming and immediately made me feel comfortable during a time I was a ball of nerves. If I could come back to Decatur to deliver my baby just to have Nora as my nurse, I would ☺️. Thank you Decatur General for giving me such a wonderful experience.

I went to get a CT scan and I apparently was supposed to be at Parkway, but they were able to change to orders and donit anyway! I didnt even have to ask...they offered...it was a great experience from Leticia, to Kim, to Mark, and to Dyanna...I spent a lot of time with Leticia...What a very sweet and kind lady...And Mark is a hoot!

This hospital was a good one years ago,but when my dad had to stay there a while on two different visits after being told he had pancreatic cancer was terrible! The people in charge of helping him get clean & use the bathroom had no respect for him! What dignity he had left they took! My dad was a veteran & this is how he got treated! He even fell in the bathroom due to the nurse never coming to his aid when he used the call button! Also was made to wait for pain meds! He was dying & they yreayed him like this !! He died this year on August. 21st.

Went to visit a friends 54 year old son who was in ICU. Staff very courteous following all Covid Mandates. Had to wait as they only let 3 people at a time visit in ICU rooms. Very safe and clean place. I recommend them to everyone. Top notch. Dont be afraid to go there for visiting sick folks or for treatments they offer.

Incompetence!!! I’ve only visited twice, and both times I’ve had issues with billing. The first time was a workers comp claim, and they didn’t correctly file it, so it was a headache I was dealing with for almost a year. The second time was NOT a workers comp claim… guess what it was filed as… WORKERS COMP 🤣 Even though I paid my insurance copay? How does that make any sense? Then I call people to try to resolve this issue. What do I deal with? The absolute rudest people. One woman kept saying, “We have 50 seconds left in this conversation” every single time I tried to speak!!! Apparently we really didn’t only have 50 seconds, though since she kept saying that. I will NEVER visit this place again.

Staff was very nice, friendly and helpful. Would recommend to anyone.

I am writing this review on behalf of my fiancee because his arm is broken. He came into your ER from a injury to his arm due to a tire exploding on him. He had several exrays and was told it was NOT broken and was sent home with naproxen for pain. He spent the weekend in severe pain thinking it wasnt broken because the ER doctor said it was a contusion. Well Monday he went to a orthopedic doctor and it is broken! Seriously this hospital is a joke. My recommendation is to go somewhere else.

Their policy for not letting visitors in under the age of 16 is ridiculous. Their staff is rude. And they are Ill equipped. Go to Huntsville or Madison Hospital- itll be worth the time and money.

I have been sitting in this emergency room since 10:30 am. 7/8/2021. I’m still sitting here waiting to be treated on and it’s 3:15. This is sad and ridiculous and to call this an emergency room. Must do better I am very disappointed.

NEVER AGAIN! I recently got sent there because I had a seizure at work, I sat in the waiting room for about an hour or two, once I finally got put in a room, I sat for another half hour for the nurse to come in, check on me, and get my blood samples. I told her I was dehydrated and she even noticed that one of my veins was flat, so she had to stick me twice... she left and never did a THING about that fact that I was dry as a bone!! She left the needle in my arm incase they needed to use it again, and the blood pressure cup squeezed so tight it felt like my arm would fall off. I sat there for another two hours for the doctor to come in and he just told me to take a CT scan, after I got that done, I waited another two hours just to get the results... on the paper he gave me, it stated that the report was finished and signed 20 minutes after I had gotten the scan... so WHY DID IT TAKE TWO HOURS FOR SOMEONE TO BRING IT TO ME?? All the nurses were just sitting around and chatting while I was lying there with a massive headache and throwing up whatever bit of liquid was in my system... I couldn’t get help because the remote they had for me was sitting far away from me and I couldn’t reach it because I was strapped to the systems! The needle in my arm was also causing my arm so much pain and I was at the point of crying! After I got my results, I had to wait another half hour to get my paper work and get everything off of me to be sent home. OH, and did I mention parking in the ER parking lot was $5??? I ended up being sent home feeling 10x worse than I was before!! Three days later and I’m still throwing up and feeling horrible. And not to mention that they didn’t even send a referral to the neurologist that Dr. Ho told me to go to, and they won’t see me unless they got a referral from the doctor themselves... I’d rather sit at home with a gunshot wound than visit this place again!

I went into the hospital on 09/06/20 with a gangrene gallbladder. I was admitted and place on 4th floor. The staff on 4th floor became my instant family. The love the care, the support they showed me and gave me went beyond what is expected of a health care provider. I absolutely, positively love each and everyone of them. They helped me through a very dangerous and painful experience with positive reassurance every day. I love you all from doctors, nurses, transport, housekeeping, lab, surgery. The best care the best hospital the best ppl I have ever came in contact with in my 47years of life. Thanks for everything I truly appreciate and love each and everyone one of yall

Unorganized mess! Skip this hospital and go anywhere else.

I visited the ER worried that I might have COVID. Instead of taking the necessary precautions, the staff treated me like I was inconveniencing them. I was made to wait in the waiting area for three hours, despite there being hardly anyone there. I was told that I would be sent to a room as soon as they cleaned one; however, that never happened. I was taken to one room to be swabbed for tests and then sent back to the waiting area. I was taken back to get an x-ray and then sent back to the waiting area. After more than two hours, I finally asked the nurse if I could go home and if someone would call me to give me my results. She seemed bothered and said, I guess I can stay late to get your paperwork together. Except she didnt stay late. After another 30 minutes, another nurse finally called my name to discharge me. She gave me two Tylenol and two prescriptions. Worst experience I have ever had at a hospital. I understand that people can have bad days at work, but I certainly expected them to take more precautions, especially not knowing if I had Covid-19.

I just wanted to thank the staff on the 4th floor for taking exceedingly great care of my mother this past week when having gallbladder surgery. They were absolutely amazing!! They went above and beyond to make sure she was comfortable before and after. Even nurses who were not assigned to her, checked in to make sure she was doing good. The best group of medical professionals I’ve ever met. Thank you for your dedication to my family and our community!

I had knee replacement the 14th Dr Tapscott was my surgeon... a wonderful surgeon ...I was sent to 4th floor Tina ,Brittany and Ryan were my nurses and I am truly appreciative they were three of the best nurses i have ever had ..so very efficient..took such good care of me ..but my whole experience from the time I arrived from everyone the morning of surgery was so kind and helpful..Thank you all so very much.

Got my vaccine. People very nice and professional. Didnt have to wait, took me back right away.

I took my husband to the ER yesterday (3-9-21) because he was experiencing severe abdominal pain, nausea, and vomiting (He does have a previously diagnosed hernia that has been verified other healthcare providers). My husband does not like going to the doctor/ER. I had to beg/force him to go seek medical treatment last night.During our visit, we had 3 different nurses (What about continuity of care??) and saw the nurse practitioner (for less than 5 minutes). They gave him something for the nausea anda light pain reliever. Then ran labs and did a CAT scan.When the CRNP finally came back in after the CAT scan, she told him that there was nothing wrong and to just follow up with his regular doctor. WHAT?? This is a person who was laying there hurting to the point of tears and she didnt even try to find a cause for it!! He was just dismissed and sent home. I have had to take him to the Decatur Morgan ER a couple of times over the last couple of years, and each time he has been treated like he did not matter! These are healthcare providers!! They should at the very least make the patient feel like their health is important to them!! This is the worst excuse for an ER!

My wife has been waiting for severe pain help for over an hour. She has been triaged and her treatment is known. Still no help.

If I could give it anything less than 1 star I most certainly would. DO NOT trust these people with your life. If it’s life or death please go somewhere else and if not, you’re better off picking a spot at the cemetery of your choice. My gf was rushed to the hospital in an ambulance because she was bleeding internally a day after her surgery.. Long story short we’re still here and have been waiting in the lobby for almost 4 hours now still waiting to be seen.. Avoid this place at all cause.

One star because ZERO stars isn’t an option. This place is nothing but a nightmare. Extremely unprofessional with horrifying bedside manners. I will never come back here.

This has got to be the most amazing hospital Ive ever been in the folks here care and take time with u ive never in my life felt so comfortable great everything here from er to 2nd floor yall are wonderful thank u all so much

My roommate just tested positive for COVID today. Since I had been around my family recently, I knew that it was pertinent that I get tested as soon as possible for the sake of my family. However, even after I told the front desk that my roommate has COVID they told me that they wouldn’t test me just because I wasn’t showing any symptoms yet. I explained to them how dire the situation was and that I didn’t have the money to go to a walk-in clinic and they still turned me away. I was born in this hospital, and I will never visit Decatur General again. I no longer trust them with my health, especially during this pandemic, and I’m not sure if anyone else should trust them with their health either.

My mother went there for chest pain and they made her wait 2 hours before they did tests. Told her it was acid reflux, I told her to go to Huntsville. She was having a heart attack.

Zero!! NEVER take a loved one to this hospital! First, the DMH admissions clerk used the imaging center form (with name only) to admit. We were never asked for id or proof of insurance. Second, he was left in the ER with minimal treatment and no food for 26-28 hours. Third, since he was connected to an iv we request several times but refused assistance to a toilet. We opened every container in the ER room cabinet so he could relieve himself. After stacking containers of urine on bedside the ER staff ignored the stack of urine. Still not offering to take him to the toilet or remove the stack of urine from bedside. Forth, multiple pictures were taken showing 8-10 ER staffers at the counter NOT helping us.Fifth, a nurse took a blood sample but spilled blood all over the bed and my husband’s clothes. Six, after 26 hours (or so) a financial clerk informed us that we were not insured. We are medically insured but no hospital staff ever asked. I believe my husband was left unattended because DMH believed we were uninsured.Finally, after a call to the hospital administration my husband was moved to a room for a weeklong stay. My husband was instructed to go to the ER immediately with a potentially a life-threatening condition and was not taken care of. DMH is worst emergency room! See below, where DMH asked us to contact them regarding issues. We have talked to the hospital many (many) times and all efforts were frustrating and fruitless. Even after revealing we had pictures of them standing around NOT assisting my husband. DMH is not hearing us and will not hear you either. Please do not go to this hospital.

If I could give it less stars - I would. If you have a elderly loved one go to another ER. It was the definition of Elder Abuse. A 92 year old sat in a wheelchair for 9 hours in the waiting room without a drink of water and when I asked for incontinent supplies I was treated very rudely. When we finally got a room we stayed in there another 4 hours. I had to find the doctor in the hallway and BEG to be released before he would see her. We left worse than we came in. So a total of 13 hours is beyond ridiculous. I am a nurse with 24 years of experience and I have never been treated so poorly.

Long wait time. Sit in lobby over 4 hours. Must wear face mask the whole time.

During my mother in laws ER visit the nurses and the nurse practitioner we seen was wonderful! Very kind and polite.The waiting was the horrible part! Waited in the waiting area for 6-8 hours!!! The nurse practitioner apologized for the long wait! Besides the waiting I was kept well informed on what was going on with my mother in laws care.

4hrs in ER patient rm. Not bad.But...never spoke to, saw, or was told a physician was involved in my care. Just nurses. Not even a Physicians Assistant...whom I have come to respect. Very disappointed, DMH.1 star because the nurses, others (front desk, triage, etc.) and the imaging dept were nice and did their jobs well. I was pleasant with them. They made me feel they were doing all they were allowed. Which was limited.No more stars because I came to have a physicians education, experience and knowledge at work for me. If I had wanted the attendance of nurse or two? I have nurse friends for this.I have always had a battery of tests at ERs for my conditions. Esp labs because of my blood disease. No. Just imaging. Went home feeling worse. Waste of time and $.I left knowing I did not get an ER treatment...by a physician. I guess DMH will charge me the same as if a physician was attending me (?) ...will see.Never going back. Grade D ER. Never again.

The worst hospital ever. 5 hrs not seen the emergency room was empty before I got there was full and empty again I got forgotten about while going through PTSD about the 2 month old I just lost in this place. Medicaid does not pay this hospital. Within two days your payment goes to collections. Messing up credit score. Sad. Pregnant people are not important here. Morgan hospital 2hrs seen. Medicaid paid love it. Worst then Grady in Atlanta. Worst experience in Alabama. Lost my 2 month old here very much was treated with little to no sympathy. So now payment went from $201 to $1000 since I posted.

I cannot express enough how great my experience was during my emergency surgery stay. The care I received was above and beyond my expectations! All areas!! The nurses I had, the techs I had, the registration lady, the surgery team, the dr. EVERYONE! They allowed my husband to come in since this was an emergency surgery. They treated him so good as well! Made my day stay a great experience all the way around! I highly recommend this hospital to anyone! My surgery date was 8-8-20 i was on the 4th floor.

I was treated so poorly in the ER that I will never use Decatur Morgan again! I arrived in an ambulance with Covid, throwing up and excruciating pain in my back. Since I had no breathing problems The nurse practitioner tells me since I did not have anyone to pick me up that they would call me a cab! I asked her if she was serious and she said yes ma’am we don’t want you walking! I lay there for hours thinking I was going to die in a room by myself. Days later my doctor sent me for a CT scan due to the pain in my back and showed that I had pneumonia. I truly believe some people are not fit to be healthcare providers regardless of what education they have in the healthcare field.

Thank you all of the 4th floor for taking care of my daughter Sherry Painter. She was in bad shape with her gallbladder. I appreciate everything you did for her. Fourth floor YOU ROCK.

I would like to extend a huge Thank you to the 4th floor staff on behalf of my dear friend/sister Sherry Painter for taking such good care of her on 9/6/20

I went to your er on 11/23/2020 and waited in the er on my husband who was brought in by the ambulance. While waiting your ladies at the desk was making fun of and laughing at a special needs person. The boy finally got up and limped out while the ladies continued to laugh and think it was a joke. They told me when my husband was in a room I could go back with him and I said that’s fine when they finally told me he was in a room they said I couldn’t go back because he had to be in isolation. Thats fine and all but the blonde haired thicker lady who was at the desk at 4 told me that I had to leave and go home. So I went and brought him back a charger under the impression he was having to stay. I left and then I get a phone call they have discharged him and won’t let him wait in the waiting room until I get there he had no ride and they made him stand outside with no jacket or anything on and he was already sick coughing his head off and had passed out a few hours before. When he asked the lady if he would wait in the waiting room she told him no. I know legally y’all should not have discharged him without his ride and it was very unprofessional.

AWFUL EXPERIENCE. Went to ER due to feet and leg injuries and were met with, 2 desk employees that were coughing ALOT. It brings into question their employee ethics and sick policy. Was triaged and met with a doctors student who seemed too eager and caused me a great deal of uncomfortable feelings. He almost got punched for being a bit rough with my already aching feet. Never got a room for 3hrs and by the 3rd hour a Nurse practioner said they wanted to draw blood and a urine sample. I asked for what? Its feet pain. This hospital is notorious for creating bills for unneeded work. I declined and decided to go to another hospital. The staff laughed at my decision and the nurse practioner wheeled me to the open door which was really cold at night.

I’m writing this review because this branch of the hospital actually looks at/responds to reviews. PLEASE go look at the reviews for the West campus. The atrocities of the mental health clinic are highlighted there, but are seemingly being ignored.

My mother had a hysterectomy here had to go back in to surgery that same night due to complications and was bleeding internally. Yes things happens but the care she is getting is unacceptable! They are not giving her medicine on time there for she is in a lot of pain and the nurses tell her they will be back with what she needs and dont return! She needed things on her bed changed and they didnt return. No one should have to go through a nightmare of a surgery then not able to get things especially their pain medication on time and are laying there in pain after it wears off from not one but two surgeries in one day!

During Covid-19, it was the staff and nurses who became family during the loss of a grandmother, while my grandfather lay in a hospital bed. They made things happen, they cried and they uplifted. They are great people.

Horrible experience. Never even saw a doctor, only a CRNP, which to her credit was good. However, staff got in a hurry about NOTHING. Waited more than an hour and a half AFTER being told we were being discharged and when asked the RN just said she was busy. Waited another half hour. And had to ask again . Only to be met with attitude. Not the first bad experience here.

I Encourage everyone who has interaction with any facilities on Google to leave a review....Good or Bad. It helps everyone looking for help find a quality business. I encourage staff at businesses to review Google reviews in order to improve on issues occuring at your business. With it almost 2020 nobody believes the saying......oh thats just ALL discountable patients that didnt receive what they wanted .....No, it is satisfied and unsatisfied clients that used your services. Thanks to everyone who leaves reviews that help others make informed choices no matter what the business chooses to do with the free constructive information.👍

It was okay , loved the nurses and staff there . really helped .

Love this Hospital both campuses,filled with great people.

Awful hospital. Please make the drive to Huntsville. You are definitely in Alabama in the bad sense when you are here. Parking not labeled if charged, no directions to Mammogram area. Total incompetence. Wake up Decatur.

You are better off to drive to Huntsville than deal with this place. I went in for a food poisoning case in the middle of the night and just needed something to help control the vomiting. This was in December of 2017. I was in the hospital less than 30 minutes after having to constantly refuse x-rays and all sorts of other ridiculous tests that do nothing but run up a huge bill. That being said, I still received an $1800.00 bill from the ER Doctor himself. I fought with his representative for months trying to get an itemized bill showing me what exactly he did that would cost that. (He gave me one pill and then a prescription for the next day. He wasnt even in the room for 5 minutes.) After 3-4 months of trying to get an itemized bill from them, I never received anything....not even a follow-up bill. In April I again spoke with Island Medical (ER Doctors Representative) to which the representative had no records of my balance. I asked over and over for confirmation that there was no balance. Could not get anything mailed to me. Now, fast forward a year, and I just got a letter from a collection company saying that Island Medical needed money and they had turned it over to them to deal with. Now yes, I know this particular issue has to do with the ER Doctor himself more-so than the hospital, but this is still ridiculous. The hospital needs to get their doctors and their billing under control and not make targets out of the people that come to them for help. Bottom line....if I have any choice over the matter, I will not return to Decatur-Morgan Hospital.

I had a echo and a chemical stress test done today! Everyone there was so very nice and helpful in every way!! Thank you for all you do!!!

My mother in law had surgery here and they put her in a holding room and didn’t come back in to check on her for several hours. I was very disappointed in the nursing staff. But the doctor was amazing.

I recently had a minor surgery. I had heard some pretty bad reviews, but decided for convenience sake I would use DMH. From the time I walked into admissions until my discharge exit, it was an awesome experience. I would like to thank all the friendly nurses, aids and employees and of course my dr Schuster, for being so kind and helpful.

The wait time for the ER was long but understandable due to how busy they were. What was not acceptable was the dr Everett bedside manner. Couldn’t understand him and in such a rush to get out of the room. Nurse Angela was great and actually told us the most information

My wife is in hospital had a mastectomy on Tuesday, had to come back Friday! She had to have blood transfusion, has pneumonia, and flu! She was talking to people who were not there, and could not talk or walk when dicharged on Wednesday! Did not want her to stay at all, wanted to do mastectomy as out patient! Came back to hospital 6 hours later was admitted, the NURSES have been wonderful, BUT ARE REALLY SHORT HANDED! I can do the things Ive done for my wife, at home for thousands of dollars cheaper! MANAGEMENT HAS LET THIS PLACE GO DOWN, ITS REALLY BAD WHEN PEOPLE SAY THEY TRUST GOING TO MOULTON INSTEAD OF DECATUR GENERAL! NOT NURSES FAULT,! MANAGEMENT NEEDS TO BE CHANGED! STILL HERE WHEN YOU SAY SORRY AND WE WOULD LIKE TO HAVE SOMEONE CALL YOU ABOUT YOUR STAY, COME ON UP!

Excellent care , 4th floor. from Tiffany, Desi, and rest of staff. Security assisted spouse to parking garage, young man named Stacy. Thanks to all!

Hospital ER did not do what they said they were.

My grandma has been waiting since 1pm and hasnt seen a doctor yet. They called an orthopaedic surgeon who apparently is going to do surgery on her broken wrist. We live an hour away, so our family is concerned, and it took going through a third party to find this out--even though my mother is her power of attorney. My other grandma died at this emergency room, so Im giving it a star, in her memory and in hopes no more grandmas have to suffer. SHUT IT DOWN.

Not very happy wait almost 4 HR so see a doctor having chest pain I should have not half to wait that long having chest pain I really do not want to give a 2 star the BLOND headed lady working the ER desk was so RUDE TO ME AND A FEW MPTE PEOPLE SHE NEEDS TO WROTE UP

Fast friendly helpful and I felt safe from covid19

Staff receives higher stars, but the hospital management gets 0 stars. Never received a bill because they sent to wrong address, I have been in several times with kids but for this bill they sent to the wrong city - same street address, return mail, never raised a flag to check the records and see what may have been wrong. Was turned over to credit collections without ever having received a bill or talking to anyone. Paid bill and 6 months later still dealing with collections wanting money for a bill that was paid in full at the time I received notification.

Nurses have been wonderful. CNA came in to change husbands bed and bathe him. She took the clean fitted sheet and accidentally threw it in with the dirty sheets. Instead of getting a new sheet, she pulls out the one out of the dirty bundle!! Then, tells me to bathe him! NASTY!IN REPLY: ROOM 322 BED A. PHONE NUMBER ON PATIENT CHART. THANKS FOR YOUR TIMELY RESPONSE! Once again, our nurses were superb!

I would rather die than go to this place

Had to bring my child in for a psyc aval, 4 and half hours in we are still sitting in waiting room, blood work and urine test done as per routine... everyone is very nice and place is clean but wait is long. Guess we will see how much longer it takes.

Great costumer service in lab a little long registration.Doctor Reyes is located on plaza 1 easy way to get there by driving all the way to the to of the garage and then go in

Been in the ER for 18hrs+ waiting on a room! Dr said they will be tests ordered, obviously after all this time passed, Ive requested info on the hold up...NO TESTS WERE EVER ORDERED! Just now talked to another Dr. And once again, THEYLL look into it.If we could go to Huntsville or Madison we would!

Very friendly; Morrisons food is excellent. The cafeteria, outside sitting area smoke free ;bathrooms are clean.

I had a surgery yesterday. Nurse Nancy, Nurse Katie, and Nurse Andrea were wonderful. Nurse Nancy took care of me pre-surgery and she really made me feel comfortable. Nurse Katie was very attentive after my surgery and really went above and beyond to help me with my pain and my nausea. I felt like I was their only patient. I couldnt be more grateful for such a good nursing team and surgical team. Thank you for making me so comfortable, Decatur Morgan Hospital.

Two trips to the ER for the same issue. I got a CT two days later 2nd trip, two herniated disc, one on nerve root causing my pain& numbness. They place sent me home on my knees in my back seat crying in pain. If someone wrote a book about the worst medical folks, I can write a chapter for you. If you can avoid this place go to the shoals or Cullman. If you cant youre likely going to suffer. The real sad thing about it, lots of staff are really nice, it seems to lack leadership.

Would have been a 1 star review if not for the nurses and the nurse practitioner. Spent 3 hours in the ER with a life threatening disease only to be ushered to the back and stuck in a bed for another hour. We would have never even seen the ER doctor if we hadnt asked the nurse practitioner, and once we did see him, he glossed over the actual problem and focused on a scar that was several years old. On the up side, the nurses did push us ahead of a few people because wed started losing feeling in the leg that was the problem. And the nurse practitioner was fantastic. She explained everything to us and made us understand exactly what was going on.

This hospital has become a a really nice hospital.

They always accuse a person of drug seeking after they finish patching you up ,very beligerent staff very rude at confrontave always suspect no good , they are very few who treat you like a person with a reason for being their ,I honestly an truly cannot say anything good about them .. a response would have been very nice but you youre 25 year to late ,my family wont go there even if it was a life and death emergency so youre response is decades to late.

My husband had a pulmonary function test done on the 20.of April because of shortness of breath. After 6 weeks I called to ask for results so my husband can get treated adequately and I was informed the test was not read yet by the responsible doctor assigned to do it. Now this doctor is on leave.It is unprofessional and irresponsible to have a patient waiting for results for so long and subsequently not getting necessary treatments in a timely manner. Im very disappointed about the disregard this doctor shows.

Staff bragging about how big the new waiting room will be in January. I think they should try improving service instead of cosmetics. The new waiting room will be large enough to have even more people waiting to be ignored.Nasty, fluid stained chairs await you in waiting room. 3 hours and still waiting to be seen. But hey, theyll have a new waiting room soon.

So we had to wait in the ER for 4 hrs after they said they where going to admit her. So we get to the top floor and they forget to give her, her antibiotics. They said and I quote I thought they did it down stairs. So I had to tell them the antibiotics were hanging from the bed and was never administered.

Worst hospital to be in. I was stuck in for 5 days first 2 were not too bad but from there it went down hill. Money stolen from my purse. Nurses were uncaring some straight out witches! Ask any questions and never get a straight answer. Such a sad stay.

Im A Congestive heart failure patient and I went to Decatur morgan hospital sunday night with palpataions swelling in my abdominal and pain blood pressure high.they gave me forty milligrams of.lassix I used the bathroom once they didnt give me anything for.my blood pressure.I sat in the room to about 12 before they even brought the lassix.and it hasnt.pulled.anything off ive just lost my mom to this Congestive heart failure and to know that you got some ppl that dont care is ridiclious.I.bet they wouldnt have been sent home.but this is the last time I come here again.Ill take my chances going.to madison or huntsville cause some.of the employees in the Er dont care and thats ridiculous sending ppl home.with high blood.pressure.The next time it will be huntsville.hospital

I have different experiences with the Decatur Morgan hospital but the most recent takes the cake. I go in for 2 bulging discs and a deteriorating disc; I was admitted within 40 minutes then take nearly 2hrs before a nurse sees me, then leaves me thriving in pain for another period of time without pain meds the almost the entire time. Unbelievable!!!

Had to take my daughter for a psyc aval. Dont know what the dr name was but wore white coat n bald head lol he helped soooooo much n was so kind to my child and I. I am very please with him n all the staff was so sweet also . This was 06/07/19 @ 345 we came in n got transferred at around midnight yes took a long time but still very please way better then parkway hospital . Ty dr for ya help n ty to all the nurses that helped even tho it got kind of wild but we made it n ty for treating my babygirl the best u can !!!

I am very pleased with all the service we received from the time we arrive through to the last day. Thanks to all staff, doctors, nurses, nurse assistente, everyone, you were great.

Over cap not beefing seen say there for 12 plus hours and was never seen they need to shut this place down or expand that’s it

I seriously dont understand how this can even be called an ER área isnt it suppose to be quick service? Thats why its called emergency room? I came in with my dad weve been here numerous times because its the closest only because of that every time were in here its a 2 -3 hour wait like seriously is their only one nurse and one doctor workingUpdate: 03-21-19 I brought my mother in for severe flu in the er and the lady that took my mothers signals (blood pressure etc.) The young lady with the piercing in her nose and braids was so rude to us my mother is very sick and to be treated like that made me angry its like she thinks the service is going to be free what a bad service I brought mom here since parkway is more incompetent and moms doctor was out of town and the urgent care would just sent us here anyway. But moms nurse was polite. Thats the only good thing about this place.

If I could give them a zero, I would. If I could give them a negative 5 star, I would do it in a heartbeat. Speaking of heartbeats, there are doctors here that are trying to talk patients into giving theirs up! Talking patients into DNR orders is inhumane and disgusting! The worst part is, the doctors, the incoming primary care, theyre all in on it! The nurses seem to be kind, however, and thats their saving grace. But other than that, STAY CLEAR!

My Sister in law was brought in by ambulance with a 6 1/2 to 7 cut across her forehead from a fall. We ended up spending 7 hours there, which is totally fine because she was being treated the entire time with arteries in her head spurting blood that had to be stopped before it could be stitched. Chris done an Amazing job on her stitches. Dr. Phillips was wonderful, explained everything very thoroughly. Caitlin, the CNA was Awesome as well as the RN Kathy. The only complaint I have is when we were finally able to see her, about 3 hours after arriving because of the massive bleeding the receptionist came in the examination room and asked if we were going to take care of her co-pay at the time. I was irate, we had sit there 3 hours wondering what was going on and we finally got to see her and this happens. She had more than ample time to ask while we were sitting in front of her, not come in the patients room while they are laying there with her Skull exposed and her asking for money. Help us God

My husband was admitted for a sudden illness and our visit started off rocky and very confusing there was a big lack of communication from doctor to nurse to patient. But I contacted the hospital supervisor and shes a very sweet women and helped fix every issue and was very apologetic

Great experience. Dr Figh was on call and saw me promptly. I came through the ER and everyone was professional with great bedside manners. I spoke with Dr Cook first before Dr Figh. Great communicators that made me feel comfortable. The nurses I had for 4 days were fantastic!! Kudos to the charge nurse. The process was seemless and each nurse displayed great pride in their work.

Worst ER visit ever. I was in the waiting area for 5 hours for stomach pain and finally was brought into the treatment room which I waited another hour to be seen by a poor bedside manner doctor. Dr. Alhaddad was arrogant and said to me “you don’t know what you are talking about” and told me to stop pretending to be in pain. After he took xray of me, he didn’t tell me what’s wrong with me until 2 hours later and during this whole time, I didn’t get any fluid or pain medication. It was nurse Sonia who came in and told me I have pseudoobstruction.

I have had a very pleasant experience with all the staff at this hospital while preparing for surgery. I think as patients we need to buck up a little bit. This is not a McD’s type of service. It requires patience, clear communication and if we don’t understand it is on us to clarify. How much of a nanny state do all you whiners want? Nobody wants to be a patient, it is stressful, sickness and pain. So how about you just take a step back and oh I don’t know stop getting all butt hurt because these professionals would rather provide the best care without all of your stupid drama. Team ‘Murrica

Im beyound mad at this ER we been waiting since 10:30am this morning to be seen they told us to set in the back so we cant get babies sick...They called us they claimed when I asked at 2pm they said we never came so they thought we left i told them we been there since 1030am waiting and didnt hear anything if youre going to tell people to sit in the back alone have someone walk geesh stupidity at its best

My husband was in a car wreck early this mornong 650 am We went in through er didnt get seen til 1pm in afternoon thank God he just has bruised leg and a muscle strain and wasnt dying. Also while we was waiting we waited in hall on room... we watched a lady walk out of a room dr comes up to tim in hall starts examining him in hall while lady walks out of that room then dr takes Tim to this room and it aint even been cleaned yet.. when dr is examining Tim she didnt sanitize hands nor wash them. Nurses were nice but geeze they were so unsanitary here!!🤮🤮🤮🤢🤢🤢 no wonder everybody getting the flu...

The worst excuse for an emergency room doctor & staff! Very rude and unprofessional. The doctor & nurses are more concerned with making jokes about patients and family members wearing masks to protect themselves from gettinv sick, than they are the welfare of the patient. Pathetic

Professional Environment, my daughter was a patient here and we were overly impressed with how she was treated and how well they kept us informed! Highly recommended!

Ive been treated kindly and respectfully , I havent had a hospital stay in 5 years so I am very thankful for their hospitality . Im also thankful for thier professionalism in the procedures Ive had done .

Pathetic! 7 hours just to have someone look at a small cut!?! Management should separate the important victims and the minor injuries so as to not waste the staff or patients time, So that they can focus on the more important tramas

I went to the ER hoping to get the glass out of my hand after getting injured & Dr.Thomas Lockerd was the physician who treated me & I must say I am VERY UNSATISFIED with him!! He gave me four shots in my hand to numb it to remind me the glass. He only got ONE piece out & I told him there was more in therei~i could feel it! He said if there was that I would have to come back & have surgery! I feel like he was just being lazy because the glass is still in my hand & I am unable to use my hand!! He put 2 stiches in it & now the skin has grown up over the glass& my fingers are numb & I still can not move them!

Horrible experience! The Dr. D.marshell was a joke no wonder everyone says let me die before going to decatur Morgan he had no bedside manner and rude!

Sat in waiting room for over 2 hours waiting on my 3 year old to be seen because of a possible spider bite. 2 people came in after us and was called back. One of them old had an ear ache!

I was in there from 6:30 Am till 10:30 AM..Got xrays.... blood work... urine sample just to find out 4 hours later I was constipated.. They literally forgot about me....If I could I would give them -100.....Not busy...Staff loud and laughing..People walking up down hall... Very unprofessional...

If Dr. Najjar or other staff recommend you going to Sleep and Pulmonary Care Center in Decatur don’t waste your time, it’s ran by frauds they will intentionally misdiagnose you

I would to thank the whole hospital, especially the 4th floor staff. I.had surgery on Monday and I was released on wed. Thank you for everything, even the little things. You guys are awesome.

They put you in a room for hours and forget you are there until you flag someone down. Then they go check but you continue to wait...

I recently had a family member there in a semi-private room. The person in the other bed needed to go to the bathroom. I went on a hunt for someone to come in. Nurse was on the phone and tech was sitting beside her and did not acknowledge I was there until I said HELLO. I told her the lady needed to potty and she said someone will be in there. 10 min later someone showed up. Then she was left on a bedpan for an hour. She finally asked me to empty it, which I did. I went to find a nurse to let them know the tech had not been in there. At some point during this I had to ask the tech to empty the foley cath on my family member because it was about to overflow. On top of all of that I had to spend the night and the only chairs in the room were straight back chairs and they told me the comfy chairs were on the 2nd floor, which might have been nice if we were on the 2nd floor. AND...I needed to work but couldnt, because their wifi was having problems and they would have to put in a work order but it would be Monday before they were able to have anything done about it. The following night there was a respiratory therapist that came in to give a breathing treatment wearing perfume (no joke. She even told the patient in the other bed what kind it was).And to top the cake, there was a HIPAA violation that I brought to the charge nurses attention who didnt seem concerned at all until I asked for the House Supervisor, who then actually listened, witnessed the violation, and was concerned (rightfully so).Never again...

Horrible experience!! Treated with utter disrespect!!

To be as honest as possible-The ER Doctor tried the catheterize meWhen there was no need. The doctors had no communication with each other . The gentlemanin the bed was crying in pain all night for 4 day the doctor could not treat his blood clots and his testicals were as big as a melon . The doctors told him to go home and in three months the swelling would go down , WOW His family then got him down to UAB and that evening he called me with joy and they had a plan the next day he was having surgery and the somehow would bust up the clots and trap them through a filter and about a week recovery and he should be able to walk ! Meanwhile for me they had no clue my back hurt bad and my legs would not work I went on to Vanderbilt were they found out my hip was displaced and was trapping parts of my spine ! well in a few short weeks Ill be on my feet in the mean time there trying to figure how this happened .IFyi my wifes brother had gone there 5 years ago and within a week he ended up with a blood disease , he never fully got 100% he past away from an blot clot to his brainRest in piece BOSo even though the nurse staff was good the rest was NOT !Good luck to you all and I pray you never have got to go to this place

Worst experience of my life. I was seen and told I had 5 kidney stones that were sick in my kidney. I got nothing for pain the whole 4 hours I was there until rite before I left. They gave me a Norco 7.5 and a shot of Rocephen. I dunno why I got the shot cauz they accessed my port and then did nothing with it. Horrible hospital. Ill go to UAB from now on every since Huntsville bought them the care and staff have gone down tremendously.