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Benton House of Decatur
2711 Lawrenceville Hwy, Decatur, GA 30033, United States
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Vi
Review №1

Dont work here Ive worked here a 2 month ago my name is Tashunna not a good place for employment full of drama and that julianne is something else another Karen if you ask me oh and stay away from that Nasha bewear dont say I didnt tell yall.

Ch
Review №2

Ask to call these families re Memory care if they are giving 5 stars. We had a pretty bad experience with my mother the last year. Management lacks competence, proper communication skills and problem solving abilities. Had to pay for private duty several times on top of the monthly fee yet still couldnt keep my mother healthy enough to stay out of geriatric psych hospital, 3 times in one year. Behavioral issues are a part of Alzheimers but this staff was not proactive enough to keep my mom hydrated, healthy and dx a UTI quickly enough. They also would tell me my mother was having behavioral issues with zero plan of action to resolve or evidence of anything to try to mitigate/problem solve other than the constant looming threat of sending her to geri psych hospital. Staff turnover also a huge problem. Shameful.

Be
Review №3

My mother moved to Benton House Decatur about a year ago after the death of my father. Mom had just recently moved from another facility in the metro area. Prior to that time, she was a resident in another facility in Georgia. After these changes in residences, we were concerned about mom adjusting to her new normal. Then we found Benton House of Decatur. The administrative team at Benton House worked very diligently with my family to ensure that mom made a smooth transition to her new home. The key to moms success at the Benton House are the following: a lovely aesthetically appealing and clean facility, multiple recreational activities for the residents, and the availability of Hollie and her staff. The staffs display of positive interactions with mom and the other residents at the Benton House is greatly appreciated.

Ti
Review №4

Last winter, I realized that I could no longer care for my wife at home. She has advanced Alzheimers. We were fortunate enough to have her admitted to the Orchard memory-care neighborhood of Benton House in February 2020, just before the pandemic hit. Thank goodness! Theyre taking great care of her. Shes eating well, sleeping well, interacting with residents and staff, and apparently enjoying herself. The memory-care coordinator sends me a report each Friday, sometimes with a video. Im so grateful to have found Benton House.

Mo
Review №5

My dad has lived here for two years now. The staff is attentive and friendly. They have been quick to respond to COVID procedures and still manage to provide residents with activities and interaction where/when appropriate. Facility is clean and well maintained. Food is pretty good, especially the bacon at breakfast!

Re
Review №6

My mother has been at Benton House Decatur for over a year. Overall, she has had a very good experience at this facility. We liked the fact that the facility is smaller than others we visited with only one level which makes it easier for her to go anywhere without taking an elevator. The pleasant staff and cleanliness of the facility was also a positive.The past 6 months with COVID have been challenging for all of the residents, families and staff. I think that Hollie has done a good job in trying to keep everyone safe. They appear to be following all the state mandated guidelines.Jenny, Activities Director, is a shining star . Her sweet loving spirit has really helped mother get through these trying times during the epidemic. There are many other staff members who have gone out of their way to make her feel comfortable and loved.I would highly recommend Benton House to any family looking for an Assisted Living facility.

Ma
Review №7

The feeling of family is so strong in this community. Residents at the Benton House are so loved by staff and management. There are some special people in this company and their hearts are even bigger than their smiles, believe it or not :)

mo
Review №8

My mother has been living at this home since it opened. I had to move her from another facility which is just around the corner so I am able to compare the care. Hollie and her staff truly care about the residents and they timely respond to any concerns and questions. I can say that since she moved here I have not had to worry about her safety. We did not plan to move my mother again so as her care has increased, Hollie made sure she worked with us to find innovative ways to be able to continue giving her the care she needs.

Je
Review №9

This facility is very nice. Its clean and the staff is kind and very helpful. I really enjoyed everything about my experience. If youre looking for a place for your family member this is the place to consider for sure.

Da
Review №10

My mom was not able to care for herself any longer but was unwilling to move. As a family we knew that she would not be skipping into any assisted living facility eager to transition. But we found the Staff at Benton House of Decatur to be caring and professional. They have done miraculous work to help mom adjust these 2 months to the point that she is almost happy to be there (this says a lot). She is getting opportunities to socialize but the thing she loves the most is the food! Chef K is marvelous! Now there are some issues with the laundry service and deep cleaning but nothing so severe that merits 4 stars. Plus, Hollie is always willing to listen and cares deeply for the residents and their families. Thank you Benton House!

A
Review №11

My experience has been that the staff here is unmatched for professionalism and caring. Joanie, Andrea, Jenny, Hollie, and EVERYONE else-- thank you-!

Ka
Review №12

The Benton House of Decatur is DeKalb Countys newest JEWEL for the Senior Population. It should be called the Benton House Resort (smile). Whether your needs are Memory Care or Independent Living- your needs will be catered to. I have been part of the Benton House family since the doors opened to this wonderful establishment here in Decatur. Opening a new community as well as learning and getting to know each and every resident personally is a great task- but it is one that the BENTON HOUSE TEAM had a HUGE PASSION for. Our care is individualized to each and every one of our residents and we strive each and every day to give them the BEST quality care that we possibly can. We make it our duty to make our residents feel as though HOME is where the heart is.. and to us THIS IS THEIR HOME! Everyone here is ONE BIG FAMILY and it shows- from the moment you walk in the door- you are greeted with warm smiles.. and often hugs- whether its a member of the Management team or staff. The residents are happy and there is always something fun and exciting going on at BHD (Benton House Decatur). The care staff go above and beyond and they care for the residents as if it were their very own family member. Our Memory Care (Beacon) Neighborhood is the cream of the crop. Sabrina (Beacon Director) has years of experience and she is so awesome at what she does. The residents are engaged in awesome activities as well as outings. There are dedicated staff in this neighborhood who are passionate about caring for residents with memory impairments. Our Maintenance guy- RICK- does the coolest Elvis show in town- and the residents absolutely love it. When it comes to dining- Chef Kay and Ms. Linda will have you licking your fingers and asking for seconds (smile). Andrea our Community Relations Director makes sure that we deliver the care that she promises our families. Jenny our Activities Director keeps the residents active, vibrant, and full of fun-filled days. Joanie- our Business Office Director keeps everything in CHECK (ha ha get it check- shes who you will submit your payments to each month). Oh and I almost forgot Katrice- the Resident Services Director (writer of this review)- she is awesome! LOL I have about 20 years in the Healthcare Industry and have a genuine passion for my residents. I go above and beyond for my residents each and everyday. They know that I am just a call away after I leave the community after work hours, but I will be there in a heartbeat if they need me. If you are looking for a great place for your loved one- Benton House of Decatur will not disappoint! I am not just saying it because I am a part of the TEAM- I am saying this because each and every single day- I witness 1st hand... our residents receive PURE, TRUE, and UNCONDITIONAL LOVE from the staff , families, staff, fellow residents and my other Management PEERS!

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24 Photos
12 Comments
4.8 Rating
  • Address:2711 Lawrenceville Hwy, Decatur, GA 30033, United States
  • Site:https://www.bentonhouse.com/senior-living-decatur-ga/
  • Phone:+1 404-386-3773
Categories
  • Assisted living facility
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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