I called as a registered hospice patient at 8 am. 8 pm no one made appointment to determine right services for me! Did i choose wrong company?

The staff who helped care for our beloved wife/mother throughout her final days were truly the most caring, compassionate and devoted people we have ever met. They gently and professionally walked us through her journey and were always available at any time to answer questions, listen to us, or offer whatever they could. Even though she is now deceased, they are continuing to stay in touch with us to check to see if we need anything and to offer support group services. The employees at Heartland Hospice are amazing people, and we cannot thank them enough for all they did for mom and our family. Without hesitation, we highly recommend their services.