Dr. Wells and her office staff were a breath of fresh air. I transferred to her office in January from out of state at 7 months. The process wasn’t hectic at all. Truly stress free! She’s knowledgeable, thorough, and listens. My prenatal care and delivery experience was amazing! Every pregnant woman needs a doctor like Dr. Wells.

I’ve been Dr. Newman’s patient for 9 years. She is so kind, helpful and supportive. I trust her and her staff to always take good care of me. She spends the time to check in on my life, even remembering things I’ve told her the year before and always asks how I’m doing, answering all my questions and I never feel rushed. The office staff is courteous, helpful and respectful. I’m very grateful for Magnolia!

Do not go here.. This WAS a great practice years ago... but as you can see from all the other negative reviews, it is NO LONGER. After more than a decade of going here, Ive watched this practice fall apart. It used to be about caring for people. Now its all about MONEY!!! Do not go here!!!!

Dr. Roth and her assistant Cristina were wonderful. Dr. Roth is just lovely. She is knowledgeable and personable, with a perfect bedside manner. I have found my forever OBGYN!

I have been a patient of Dr. Newman for the past 5 years. She has no helped me through the pregnancy and delivery of my son and is now helping me through a breast cancer diagnosis and treatment. She is a truly wonderful doctor and friend and I am very grateful to have her on this journey with me.

We love Dr Newmana and the experience we have had with Magnolia OBGYN. The office staff is always professional and answers questions in a timely manner.

Dr. Newman was such a breath of fresh air…a perfect combination of friendly, knowledgeable and patient. I was so impressed and she made me feel so comfortable…highly recommend!!

Dr. Roth is always busy helping with Labor & Delivery. Its difficult to get into the office and you wait hours past your appointment time.Additionally, the physician incorrectly codes and bills to insurance. As an individual with no copay with Anthem they still manage to bill $500 for an annual wellness exam.This has happened twice since being with the office and its not been rectified.Do not recommend this office

I have been seeing Dr Wells for about a year. I am pregnant, so I have appointments every few weeks. I appreciate her calm demeanor, and she takes her time with me at each and every appointment. I love that I never feel rushed and she doesnt seem rushed, unlike many other doctors I have seen. I asked A LOT of questions, and Dr Wells takes her time to thoroughly address my concerns. I noticed many previous negative reviews about the office staff; I think they have been receptive to the feedback and adjusted accordingly, because I have had a good experience with the office staff thus far.

I wish I could give 0 stars. Barbara. Was terrible. I just got off the phone with her she was extremely rude and unprofessional. I wish someone would pull the call and do a one on one with her. The way she talk to me was very unpleasant. I have united health care and she refuse to tell me if she had appointments available. Wow. Horrible Barbara you should be ashamed.

Dr. Haddock Is such an amazing doctor! From my first visit with her to my last she was so pleasant and knowledgeable and made sure to listen to all my concerns. She made my birth experience one I’ll never forget! Dr. Haddock made me feel so confident in delivering my child. Thank you!

I saw Dr. Newman today for the first time, and I must say my overall experience was pleasant. She was very detailed and knowledgeable and made it a great visit. I loved that she listened and provided positive feedback. All staff I encountered were friendly and professional. I think I found my new gynecologist!!!

Great experience, Dr.Roth did a great job explaining everything that I absolutely did not have any questions at the end. So happy I found them !

Had my first visit with Dr. Roth recently and I have already texted all my girlfriends to start going to her!I can honestly say it was the most pleasant experience at an OBGYN I’ve ever had.Dr. Roth took her time with me answering any questions I had, and I felt very comfortable talking openly with her. I feel lucky to have found such a caring & nonjudgmental doctor who actually listens to me and is fully supportive of whatever I want for myself.

Dr. Roth is amazing. So caring and super sweet! The staff is great as well!

I really love Dr. Newman. She is friendly, knowledgeable, and makes you feel comfortable. I have had good experiences when I was actually in office. However, the overall patient care is very disappointing. The phones are rarely answered, I haven’t had a nurse pick up or call me back when a voicemail is left. If you needed an appointment relatively quickly or need any attention outside of your scheduled appointment, this is not the place to go.

I see Dr. Wells and I absolutely love her as my doctor, however, my overall experience has been very frustrating. I had an appointment WEEKS ago and was told they were putting in a prescription that day, but I called my pharmacy and they still have not received the order from the doctor. I called the office back last week and left a voicemail (because the medical assistant never answers) and the medical assistant called me back and informed me that Dr. Wells still has not finished her appointment notes from WEEKS ago so the assistant is unsure which prescription I was needing. I informed the assistant on what the name of the prescription was and she assured me that she was putting in the order request that moment for me. Sure enough, she never did. I called AGAIN today and had to leave another message. What’s the point in having doctor appointments for different treatment options when the doctor and medical assistant does not actually put in prescription orders to help with your problems?? I guess once they get their money from my appointments, it’s just on to the next patient with no regard to my issues.

I went to the doctor almost 3 weeks ago and I still haven’t been contacted for a procedure that needs to be scheduled. NO ONE has reached out to me. I had to call Mikey twice and I refused to call a third time. Hell, it’s not like I’m not paying for services. The scheduling Coordinators need to find a different profession because this is not it. I love Dr. Newman but her staff is pathetic and very unsympathetic to your needs. It’s a shame that I had to find a different doctor with a responsive staff that contacted me right away for a new patient consult. Trust me, do yourself a favor and go elsewhere. The follow up and scheduling is a joke and a waste of time.

I needed to see a gynecologist and fast. I called around to other Dr.s in the area and was told it would be weeks before getting in for an appointment. In googling Gynecologist Dr. Roths name appeared. I called the Magnolia Clinic and spoke with a very nice, polite and professional receptionist that was able to assist. What a God send in finding Dr. Roth, her nurse and staff. I am a post menopausal woman, Sr. Citizen, Dr. Roth was very patient and listened to the issue I was having. Dr. Roth walked me through the exam letting me know each step what she was going to do before doing it. She and her nurse both checked with me frequently to see if I was doing okay. Since I was a new patient I did arrive early to complete paperwork but the wait time was not bad. I have referred Dr. Casey Roth, MD to all of my friends.

Horrible patient care. I booked an appointment and called multiple times to confirm my apt, because I had not been reached out to. Turns out they had cancelled my appointment because they are “not taking new patients the first two weeks of January”. I had already come in, had to PAY for parking, just to be told my appointment was cancelled without my knowledge. No one ever reached out to me- called or left a voicemail or email to let me know not to come. I would have listened to a voicemail or email- so I didn’t have to take off work for the apt! I let them know I had left several voicemails to confirm and they did not care. Huge waste of time and money as well too. Do not bother trying to book a yearly exam here- you’ll never get a call back or the respect to reschedule. I never wrote bad reviews but this was just awful.

The doctors here are wonderful, Dr. Newman is very gentle and I very much appreciate her care and information when I visit. But I do not feel comfortable going back to this practice during covid-19. Other doctors offices Ive been to this year have very strict rules on waiting rooms, in capacity and who is allowed inside, this practice did not appear to abide by safety capacity measures in the waiting room. The room isnt very large and every chair was occupied with some people standing around. There are signs on the door that only patients are allowed in the exam rooms but unfortunately that means their guests stay in the waiting room for the duration of their visit. Other places absolutely do not allow anyone other than the patient (with occasional exceptions) in this waiting room. The waiting room was full of families, boyfriends and husbands, etc. My wait was about an hour and I felt very vulnerable in this dangerous situation, sharing a space with so many unnecessary people. Again, the doctors are wonderful, but the staff is not protecting their vulnerable patients.

This place is amazing. Everyone is so kind—from the sweet receptionists, to the nurse, and especially Dr. Roth. The wait time was a little excessive, but I believe this might have been out of their control. There were a lot of patients during my visit, and being a first timer, I arrived a little too late to fill out my paperwork. Unfortunately, this was because the office is located in a large medical center, and the parking situation is fairly confusing. But again, this is not Magnolia’s fault. Just be prepared for these things, and I’m sure they’ll see you in a much more timely manner.

I’m not sure why this place has such low ratings. Some reviews say the staff was rude, but during my visit today everyone was very nice and professional. I was looking to have an OBGYN appointment as soon as possible, and from 8(!) different clinics that I called Magnolia was the one with closest dates available, plus their prices were one of the lowest among those clinics too.I was called in exactly at my appointment time. Dr. Wells was super nice, gave me all the time and attention I needed without making me feel rushed, addressed all concerns I had. Best OBGYN appointment so far, I really think this place deserves more than 3.7 stars.

Dr. Newman is an incredible physician that truly cares and executes the perfect care plan for you. Pregnancy is scary especially if baby decides to come early, but Dr. Newman set a plan at the beginning of my pregnancy that kept me calm when baby decided to come early. She is thorough and plans for all scenarios so you are informed and comfortable no matter what happens. Dr. Wells performed my c-section since she was on call that day and did an incredible job. Dr. Newman still met with me before surgery to reassure me. Their residents assisting during surgery/delivery are also incredible. They are an incredible team with outstanding bed side manner.

While Dr. Wells is a nice person, our experience with her was not optimal and ended quite horribly when she botched our sons circumcision. In total, my wife experienced close enough contractions to go to the hospital on five different visits. Dr. Wells was never available in person for any of these including 24 hours of labor and eventual cesarean. After the birth of our son, my wife experienced dangerous sepsis from infection due to prolonged labor. Our baby was also in the 90th percentile for size and my wife is a small person and could not naturally birth our son. This is important because Dr. Wells is all about natural birthing. The on-call residents did their job well even though Wells could not see us. When Dr. Wells finally saw us out son was already two days old and has nothing helpful to say. For our sons circumcision, Wells was not confident enough to complete the procedure due to possible hypospadia. A urologist found this was a misdiagnosis and completed the procedure.

Doctor is fine and seemed knowledgable, but the back office is legit the worst Ive ever had to deal with, and Im going through cancer so Ive had to deal with A LOT of them lately, most of which I love and are AMAZING! Not this one, though. Im on my 4th cancelled appt in 2 months because they keep screwing up how to order an IUD. Youd think it would be basic for an ObGyn office? Nope... its been 2 months, many back-and-forths, and caught their billing/insurance in a lie which they then went in circles on... It took 17 calls over 3 days between the hours of 10 and 4 just to get through to speak with someone to make sure it was right this time before I went in for my appointment today - nope - they screwed it up again and had to cancel it. Less than 2 hr notice. I wanted to just get through this and move on, since Im at the hospital nearby every day for my cancer, but seems like nope, wont be happening - nothing is easy with these people!

I love dr Newman and everyone there but it’s so hard to get a call back from this office. I have left multiple messages for her nurse Mickey and she has not returned my calls. It has been a few days since I’ve left my messages and still nothing. Again I love dr Newman but she might want to think about getting a better nurse that actually calls people back.

I had been having some issues with my insurance that required me to see an ob who had the particular birth control i was looking for in office. My primary care doctor called around and found Magnolia and sent over a referral for me on 1/20/20. I called and scheduled the appointment for 1/23 and give all of my information and insurance info to the scheduler. I was advised to print off the new patient paperwork and bring it to the office to save time. I got there about 20 minutes ahead of time thinking it would go smoothly. Boy was I wrong. First of all, it is insanely rude to have receptionists who close partitions in your face as soon as you walk up. That should been my first sign to leave. I get called up to give my docs and ID and the lady throws my paperwork in the trash and tells me i will need to fill it all out again because the doctor i was seeing was not listed on the paperwork. She then asked for my insurance card(thought i already gave that?) and when i told her i had the digital card on my phone she huffed and said she would need to ask if they accepted digital cards. Closed the partition in my face again. I pay the copay and sit and wait to be seen. I sat for well over an hour seeing ladies who came in after me get called back fairly quickly. Finally the nurse(the only bright spot of this visit)calls me back takes my vitals and all of that. The doctor comes in and speaks with me for all of 5 minutes about the birth control I wanted only to tell me that they wanted to consult before administering it(i specifically asked if this was the case prior to scheduling as I had to leave work for this appointment and was told otherwise) and that they would also need to run my insurance(again why ask for it two times prior if you dont check it beforehand) she tells me to schedule the appointment about 1-2 weeks out and that would give them time to get authorization. When I get to the desk to check out and schedule this lady then tells me they wont schedule my appointment until they have checked my insurance then they will call to schedule. I leave after two hours total extremely disappointed. Ironically I then get a call the next day trying to schedule the appointment from the referral my doctor sent over on 1/20/20(FOUR DAYS LATER) after i told the girl i had already seen a doctor that was the end of the phone call. I never received a phone call about scheduling a time for the birth control to be put in or heard anything back from them at all. But they sure were able to run my insurance and make sure they got their money. Worst OB office ive ever been to my life and will not go back. Stay away from this place if you value feeling like an actual patient and not a number they want money from.

Have been a patient of Dr Wells for over 5 years and followed her to this practice. She is an amazing OB and very kind.However, I have never dealt with a more unprofessional staff. No one ever picks up the phone, and leaving a voicemail often does nothing. I went through a very traumatic 4 month pregnancy and it was made exponentially more difficult by the fact that I had to call endlessly in order to get any kind of information. One of my test results wasnt shared with me for over 2 weeks after they came in. And I called for them almost every day, was told they didnt have them. It wasnt until I came into the office and asked Dr Wells directly that I found out they had them the whole time.Now dealing with insurance, called their billing and insurance line and never got a response. Neither did my insurance Provider....

Terrible service. I scheduled an appointment and they didnt tell me until got there that I owed a balance of $391 from FIVE YEARS ago. I hadnt been notified at all of this bill. They refused to see me if I didnt pay the bill up front in full. I am uninsured and self employed during a Pandemic, so youd think theyd be some what understanding and allow a payment plan so I could have my much needed wellness exam...but nope. I had to leave without being seen. Ill never go back to them again. Beyond disappointed.

I had been going to this office for years but, recently had to find new healthcare. This used to be a very professional office with great staff and nurses. But, not anymore!! I called to schedule an appointment and was transferred to speak with a nurse due to my high risk history. I spoke with Mickie who is the rudest , most unprofessional, and was obvious not equipped or have the knowledge of dealing with high risk pregnant patients. She wanted me to wait a week almost for blood work when I know from my history I have to be on an injectable blood thinner right away. She argued with me when I told her I needed to be seen sooner and was very RUDE! This wasnt the first episode and the previous incident I didnt receive a returned phone call for days. Dr. Haddock is a great doctor but, horrible staff.

Love this place and Dr. Erin Newman. I have a great deal of respect and trust for Dr. Newman. I drive a long way to get there but worth every mile. I hope I never have to find another gyno!! Big thanks to Dr. Newman and her awesome staff!

I have been with Dr. Haddock for over 14 years. She is a very professional and caring doctor. She listens and answers your questions, and is very supportive,even when what is being suggested/recommended/needed may be difficult to swallow. I wont be going anywhere anytime soon. She has me for life. Hopefully shell be able to see my daughter in a couple more years. Definitely make your appointment and give her a chance. You wont be disappointed.

Dr. Wells is wonderful but we finally had to switch. The staff here is horrible, extremely rude, and always acted as though you were an interruption to their day (the only exception being the lady who schedules appointments - I think her name was Lacey). We were constantly waiting 45+ min for appointments and a normal office visit would last anywhere from 2-3 hours. If there was ever an issue with a prescription, it was impossible to get anyone on the phone and if you called on a Thursday, you might get a call on Friday...but usually it would be the following week. In the end, it just wasnt worth it and we were sick of the disrespectful staff and having to wait so long every time we had a prenatal visit.

I love Dr. Wells and the lady that schedules appointments, but all the other employees are extremely rude and won’t return phone calls. I was finally able to reach someone today after calling for a week, but the lady I spoke with kept on yelling at me, would not allow me to get a word in, refused to get me to a manager, AND hung up on me. If I am able to find out the name of the lady that answered the phone, I will come back to let y’all know. I do not recommend this place to anyone if you like to be treated like a human being. I probably won’t be back unless they get rid of some of their staff.Update: I spoke to the office manager and she apologized for the way the staff treated the situation. However, the apology did not seem genuine and I caught her in lies. She had said the reason I got no response from them and why they were not returning my calls for days was because they couldn’t get ahold of my doctor since she had been in surgery. But then I replied that someone in the office told me that they talked to my doctor and then the office manager backtracked and said she did speak with the doctor. I then confronted her about lying and then she backtracked AGAIN. Also, when I told her I had posted this review she questioned me doing it saying that all I am doing is hurting Dr. Wells. I told her that I refused to remove the comment though because I do not want anyone to experience the same situation that I am in now.

I LOVE Dr. Smith. She has delivered both of my babies. I had fantastic pregnancies, but delivery day was not an ideal scenario. She walked me through it, kept me at ease, and made it a great day.The office staff is always excellent. They answer questions whenever I have one and take time to listen to my concerns. I dont live close to the office, but I will make the drive because everyone cares, is professional, and makes the appointments great.

I see Dr. Wells for my prenatal care, while i am only 24 weeks right now she has been a wonderful Doctor. Always looking out for whats best for me and getting me all the necessary exams and test that i need to keep my sweet boy healthy. i cannot wait for Delivery day. Dr Lauren Wells has been amazing with everything and she is very Knowledgeable and very nice i highly recommend her!!

Dr. Haddock is excellent! And so is her team. Lisa, Renee, Hayley ... everyone is so on top of things. I have zero complaints and really can’t imagine going anywhere else.

Dr. Wells is fantastic and her nurses are wonderful! I have been seeing her for the last 9 months for prenatal care. I have always felt taken care of and Dr Wells never makes me feel rushed. Always makes sure my questions are completely answered and helps me understand things. She always has a wonderful attitude and I feel 100% comfortable with her and she is very knowledgable. Her nurse is always extremely polite on the phone and never rushes me when I call about concerns or lab results. When I have had to call in to schedule or reschedule an appt, ask about lab results, or with questions, I feel like I get a response in an appropriate amount of time and with a friendly voice. I highly recommend this office. I have also seen Dr. Smith and she is wonderful as well. Very upbeat and personable.

I am a very extremely high risk OB patient and i had to change from an OBGyn doctor that i has been seeing for YEARS, because i was high risk and was pregnant with twins.Dr. Newman was so sweet and kind to me. I LOVED that she took the bull by the horns and got me to every specialist i needed to ensure my babies & i remained healthy. Im happy to say i made it FULL TERM with my twins because of her and the team of specialist she assembled. She truly is everything an amazing doctor and all the office staff was always very nice and respectful.

Some of the best doctors and nurses in the business with some of the worst admin staff in the business. Rudeness, bigotry, attitude, and ghettoesque behavior seem never to be in short supply everywhere except the patient examination/consultation rooms. These bright doctors and nurses need to find a better place.

Dr. Newman and her staff are so great to work with. They are patient and kind. I never feel rushed. And my appointments are always quick with very little wait time in the waiting room. Dr. Newman is a wonderful doctor!

Dr. Newman is the BEST. Ive never liked any doctor more. I have met all but one of the doctors while having my baby and ended up delivering with Dr. Wells who was amazing. My mother and my best friend started seeing Dr. Newman and we are all happy! In-house labs are done, or can be done a few floors up. Staff has mostly stayed the same the last few years and are very helpful and knowledgeable! My only complaint is no recording is allowed during ultrasounds!

Dr. Haddock is top notch. I transferred to her during my 1st pregnancy because my doctor changed hospitals. I was impressed from the beginning because it was very obvious that she had reviewed my entire chart and remembered details from it. She is always very friendly, answers all questions, we are never rushed- and she runs ON TIME! The entire staff is also friendly and helpful. As a health professional myself, I require a high standard for my doctors, and Dr. Haddock goes above and beyond.

I came here fora visit while the Dr was nice everything else fell thru. She advised on what procedure would be next and that she would have them check my insurance to be sure it was covered. Two weeks pass by I called spoke with Lacey who was very nice but she told me that billing hadnt got a answer yet, and they would call me once they had. Now at this point I have already confirmed with my insurance that Im covered for the procedure. Here it is almost 2 months later and still no one called.

I love dr haddock. She is down to earth and real. She will explain things the way you want to hear. The wait is sometimes long but I typically wait everywhere in dallas. The ultrasound tech is really nice and welcoming also. The front office seems a little distracted at times but still friendly

I realize things are busy, but I felt completely brushed off. Twice. I scheduled a checkup in early October. The first opening they had was in early November, which was understandable! On the week of my appointment, I got a call saying she could not make that time and I could reschedule another month in advance. My rescheduled appointment was for today. I took off work, paid for parking and was waiting. 26 minutes after my appointment was supposed to start, they called me to the front and said the doctor just got called into a delivery and I could wait until she’s free or I could reschedule. This time for two months out. And no, they don’t validate for parking.

This used to be a great practice and I love Dr. Haddock. I was going through a very vulnerable experience in my life and was treated very unprofessional by the triage nurse Micky. She was rude and very inconsiderate for what I was going through. Unfortunately, I am looking for a new physician after several years.

Dr. Haddock is amazing! She cares on a deeper, more personal level then any other physician I have seen. She has delivered 2 of my babies, one of them being a high stress situation, and she remained very calm while also showing her sweet, caring character.

I never write reviews, but I feel compelled to share my experience here so that other people do not go through what I went through. I was a patient of Dr. Wells for years; I followed her to Magnolia from her old practice. She is fine for routine exams. I recently got a devastating diagnosis from Dr. Wells, and the way the office treated me after that point was downright cruel. I called repeatedly for clarification regarding my diagnosis, and it was very difficult to get anyone to return my calls. The phone system leads you to voicemail boxes that do not seem to work, or the staff just ignores the messages. I finally reached someone who told me that the doctor would call me, but she never did. I eventually had to go to the office in person to get a copy of my test results and interpreted them myself. Stay away from this office if you need anything other than a routine exam.

Dr. Haddock helped me deliver my 3 baby and I couldnt be more thankful and happy with her for all the attention and help she gave me. Every appointment and even on my delivery day she was so nice and she always listened to what I wanted for my delivery of course she always made sure my baby and I were ok. She is absolutely the BEST doctor, I really wish I would of known about her for my other two pregnancies. All the front office staff is AMAZING and the nurses are really good at returning calls asap they always got Back at me the same day and that shows they really do care about each patient. I recommend Dr Haddock and her staff to anyone looking for ob/gyn you will not regret it. Thank you Dr Haddock for my smooth delivery!!!!!

I love all the doctors and staff at this practice. They are all incredibly friendly, knowledgeable, and most importantly, support a woman in having the labor she desires to have. I cant say enough great things about this place!

I see Dr. Haddock, but everyone is very nice and I never have to wait long for my appointment.

Dr. Wells is fantastic, but the office is a nightmare to deal with. Its impossible to reach someone live on the phone, which I needed to do after they didnt send my prescription refill in to the pharmacy. After leaving multiple messages on multiple voicemails, they finally sent in my refill but it was the WRONG ONE. Im now four days late on my birth control. I didnt plan on cutting it so close between my appt and refill, but the office moved the appt I had scheduled months ago to one day prior to my prescription running out. Ive never written a negative review on any platform, but this is the worst customer service Ive experienced, ever.

Dr. Haddock is hands down the BEST OB or doctor on any level I have ever had. I just delivered my 8th child and I can not believe the difference between this delivery and the previous ones. How I wish my husband and I had discovered this jem 7 children ago. Go to her - you will be thrilled you did! She is a God send.

I have been with Dr. Newman for 5 years now, and I absolutely LOVE her, and her staff. She is so personable, knowledgable, and professional as an OBGYN. In fact, the entire staff is a gem. I do agree, the client load is LARGE, but I will attribute that to the wonderful job the physicians do.

Very impersonal. Wait time is horrible. Dr. Newman rushed through the visit like she was on speed. I would prefer a talk about concerns during this sensitive time rather then rushing not even stopping to breath in between. When she was done I was ready to go. This was my first and last visit.

It is impossible to get in touch of the workers here. They messed up my prescription several times by giving me antibiotics that I am allergic to. When calling you must leave a voicemail and the will maybe get back to you the next day. That is if they remember to call you which they usually do not. I usually have the spam their office with calls until they finally call back and several times they continue to get my prescription wrong even though they have records of my allergies on file.

Ive been going to Magnolia to see Dr. Newman for almost 5 years now. She delivered my 2nd child. Shes wonderful. Overall, the practice meets my expectations - clean, friendly staff, low turnaround of staff (which is nice to see). Keep in mind, with a popular practice (w/ 4 drs, I believe), you will have times where you wait past your appointment time. I feel like thats normal, especially for an OB-GYN practice, where they might get called away to deliver. Its worth the wait for me. They are a one stop shop with in-house sonogram techs and lab work done right there.

Why does there have to be such a long wait! My appointment was at a certain time. I even arrived early. 30 minutes later I was still sitting in the lobby. Why cant doctors offices be more efficient at timing their day correctly?

I chose Dr Lauren Wells as my OBGYN. Very professional and thorough. Always personally called me if my bloodwork showed anything of concern. From the beginning on, I told her I wanted VBAC and no epidural (unless I went into a 30+ h labor like my first one) and she respected my wishes. Many of my friends tell stories of OBGYNs pushing for c-section (especially with VBACs) or labor induction, and I experienced none of that with Dr Lauren Wells. And she’s super nice and the calmest person I’ve ever met! I can definitely recommend her to others. I have one criticism of the clinic though, NOT related to Dr Lauren Wells. One of the other OBGYNs offers cosmetic injectables like Restylane and Botox. Not at the Magnolia clinic, but she has ads hanging there. Personally, I think that’s wrong. Let’s face it, during and after pregnancy few women feel like the prettiest versions of themselves with pimples, extra fat, hair loss, sagging skin etc. In that moment, you’re an easy target for these ads and of all places they should not be found in an Ob/Gyn clinic.

Torn between 3 and 4 stars...Dr Smith and the other doctors that I met here strike me as very intelligent and medically capable, although I personally did not find them to be the most compassionate. If you want a Dr that is cautious in prenatal care, and refers you to specialists to check out any problems you are having, that is Dr. Smith. They will run tests, do extra ultrasounds if needed, etc. They have an ultrasound tech and labcorp blood person in their office every day (or so it seemed). That being said, I always felt the wait was long and the actual face time with the doctor pretty short. 10 minute meeting many times, like she was walking out of the room before I had finished my questions. It seems like they have a large patient load and a lot going on. Expect to wait 30 minutes-1 hour for your appointments. Every. Time. Front desk was not the most friendly and not much availability for appointments, but I got used to that. Sometimes Dr Smith would forget details about me or we would have repeat conversations. I get it, Doctors arent robots, but it would have been nice to feel like your doctor remembered you during your first pregnancy (too much to ask?) I loved the nurses at this practice, and the billing department is actually one of the best I have encountered. They will get you your refund if you were overcharged, and they will check your coverage BEFORE billing you. I did end up with an unplanned c-section when I wanted a natural birth. Dr Smith did the C Section assisted by a resident. I had no issues or complications with the recovery. Also, Baylor is a teaching hospital. I was laboring in the middle of the night and saw a few different residents and nurses--nobody told me this before and just would have liked to know what to expect. Labor nurses and post partum nurses at baylor were great. You will pay 3-5$ parking for each appointment.

Doctor Kamilia Smith is an awesome doctor, facility is great. However, too great. Im currently switching physicians due to the heavy patient clientele @ Magnolia. I have nothing bad to say about the staff.. They are so nice and so welcoming. However being that I am pregnant, Im sure most pregnant women can agree that having easy, hassle free communication with your doctor and nurse is vital to your prenatal journey. I had a womens exam yesterday and had a missed call from them today with no voicemail left. Im sure it was regarding my results. Called the office today and answering service told me to call back in 5 min or before 4:30 (closing) because they had heavy call volume. So I did. When I called back I got an answering machine saying they were closed. Called a few more times for peace of mind. Nope. Still closed @ 3:00 pm. Now I will have to wait until Monday for results. Which to me, it isnt the results Im concerned about. Its the fact that if something was desperately wrong, I want to know that I can get through to someone when I need it. And this isnt the first concern I have, they called me at the beginning of my pregnancy to give me gender results for my baby... Well they werent even mine! They gave me results of someone elses. Two days before yesterdays appointment. They called to push my appointment up .. An appointment Id had set for 2 weeks. Okay.. I can handle that. Appointment was at 2:15pm.. I wasnt seen until after 3pm.. The waiting room was full. Parking is a nightmare.. You have to pay for it every time you have an appointment. Like I said, my frustrations were not with the staff. I just think they are way too busy of an OB office for my liking. Seems like the heavy patient volume tarnishes their level organization a little bit.

Most fantastic healthcare experience I have ever had. I wish Dr. Smith could be my primary care physician!!

Greatest doctor I have ever had

They don’t take Medicaid 😢

Look elsewhere in the Dallas area. I booked an appointment 6 weeks out and a week before my appointment I was told they had to cancel it and could not get me in until March. They did not seem to care nor do anything to try and get me in sooner.

Absolutely love Dr. Smith!

Dr.Smith was great!!!