Dr
Dr. Laura Lee Cloutier
3333 Bristol St, Costa Mesa, CA 92626, United States
Comments
Ev
Review №1

Shes very honest, knowledgeable and answered all my questions about my glasses and vision.

St
Review №2

Staff was kind, courteous, and professional. I felt cared for and comfortable. Dr. Laura was friendly and answered all my questions, and Alejandra was very thorough and helpful throughout my frame fitting and during checkout.

Na
Review №3

I love the office they are very professional and friendly the service is amazing Dr Laura is great and informed she answered all my questions and offered me solutions...the staff couldnt be better..I would refer anyone to the office...great service

Ju
Review №4

30 years professional career says it all, I put my trust her because she is honest and provides excellent service. She is a beautiful, intelligent individual that is rare to find even amongst the best. With gratitude and confidence. An inspiration for all women. Her expertise, and my confidence in her and her teams professionalism, hands down is the best woman in the field, she exudes strength and purpose, those who can not see this is blind, she is my strength and dignity. XO

Am
Review №5

It was very nice. Staff was very helping and friendly in nature. Dr made me comfortable and did thorough testing with no rush.Overall it was very nice experience I will strongly recommend Pearl vision.

Ka
Review №6

Dr. Laura Cloutier was absolutely professional, answered all of my questions and was very helpful. The staff were equally helpful and friendly. Monica was my optician and was very professional during the pre-exam assessments and helpful in selecting frames to meet my needs. The office was nice, with a good selection of frames. Ive worn glasses for nearly 40 years and my experience at Pearle Vision was on par with the best service Ive ever had.

Ju
Review №7

Dr. Cloutier was very detailed and explained everything during my eye exam. I felt very comfortable at the office. The staff was wonderful. I always have a hard time finding glasses that fit, but the staff especially Monica took the time to help me find some that fit. I was very satisfied with the amount of customer service they provided.

Si
Review №8

I had a great experience. Everyone was very kind and the doctor had a lot of helpful info.

Cr
Review №9

It was very pleasant, but more than that, I felt that Dr. Laura Cloutier really knew what she was doing. Thank you!

Ju
Review №10

The doctor was very sweet, attentive to my vision needs, and super caring! The staff was so awesome, I felt very welcomed by everyone and the service exceeded my expectations! :) Hight recommend for anyone needing an optometry office!

Mi
Review №11

Very well organized and competent service, both the exam itself, as well as ladies helping with the glasses. Doctor Cloutier took her time and explained clearly all potential issues. The sales staff was helpful and without any pressure-sales tactics. Very clean, very strict COVID protocols and well equipped. Definitely going there again.

Va
Review №12

Dr. Laura Lee is truly an amazing optometrist. She is incredibly kind, patient, knowledgeable, and overall just lovely. Her staff is great as well. Everyone was very welcoming, and everything was kept very clean. She addressed all of my questions and explained everything thoroughly. It is worth the long drive for me. I will definitely recommend her to my friends and family!

Do
Review №13

Dr Lee is kinda, patient and very informative. She answered all my questions and was very knowledgeable and through. I had a very great experience with her!

St
Review №14

She made my daughter comfortable.

Jo
Review №15

Everyone one there was amazing! 10/10!

Di
Review №16

The staff members were all very friendly. Everyone was helpful & the environment felt nice. I was recommended by a friend and can say that I’d recommend some of mine if they asked! :)

Ch
Review №17

Everyone was very nice and attentive. My visit went very smoothly- I was in and out. Thank you!

La
Review №18

Dr. Laura was very thorough with my eye exam explaining everything that was being done. She also recommended a different type of eye glasses for me to wear since a I spend a lot of time on my computer at work.

Om
Review №19

She was very helpful, professional an6 took her time with me. One of the best optometrists I have been to.

Gu
Review №20

My experience was as seamless as it could be! Thank you to all the staff and Dr. for their services and going above and beyond, from the moment I booked my appointment to the moment I walked out the door after my appointment. I felt their standard work was well thought out and all the staff was well informed on how to execute each action step. Thank you again, and I will be seeing you again soon!

gi
Review №21

The office is very clean and well organized, and covid safe! Everyone wore masks and distanced, including customers. There were hand sanitizers as well. The two ladies that helped me pick out glasses were fun and attentive. The doctor is definitely knowledgable and skilled in her field. The only drawback was there was a lot of repetition concerning vision changes and talk about eyes getting older and vision changing. The doctor was really knowledgable as stated, just maybe better bedside manner would be good, We ended up arguing a tad about things with her saying I needed distance glasses, when I wasnt told this before. But I was open to her advice/feedback, even though I was a tad resistant This was my first time at this location, and maybe just wasnt used to her style. Which was perfectly fine, but not so much emphasis on age would be good. Just a pet peeve of mine. Change of vision isnt always due to getting older. And Im not that old. Weve also been in a pandemic so that could have contributed. Overall, I still give this location and doctor 4 stars. They have things together.

Ja
Review №22

Dr. Gee and Alejandra were amazing!

sa
Review №23

Dr Cloutier is totally professional & lovely in every way! I would highly recommend her to anyone seeking eye care!

th
Review №24

Everyone was super nice, friendly and very professional

Mr
Review №25

Since I had to change eye care providers due to to new insurance coverage, I was very satisfied with my overall experience wit Pearle and Laura Lee. She was very pleasant and thorough.My feedback to the office staff is to provide the doctor with insurance information and coverage so that can be communicated effectively when making treatment decisions for the patient.

Tr
Review №26

The customer service at Peal Vision is unmatched! They are super friendly and attentive! My situation was as followed: I just recently moved to Irvine, and I had my first appointment ever at this location scheduled at 3:30. My schedule is super busy and Im always running around so I feel when I make an effort to schedule an appointment in advance I should be seen at my scheduled time. How wouldnt right? Well, the Dr. was with a customer ahead of me and for whatever reason they took much longer than expected. After waiting until 4:15, and still hadnt been seen, I told the front desk I couldnt wait any longer and left. The owner of this location called me personally to apologize for my experience and that this was an unusual situation for them and its not how they normally operate. The fact that the owner called herself, and didnt push it off onto one of the employees, was huge and probably the only reason I decided to give them another chance. I set my next appointment and upon arrival they had everything prepared in advanced, the Dr. was waiting and saw me right away, and the owner was there to greeted me face to face. They are a great bunch of hard working, nice, and customer-service hearted people and were a joy to work with. I certainly will be going back and will recommend to anyone in the Irvine area!

Ka
Review №27

From my initial phone call to schedule appointment through selecting frames, exceptional customer service. There was an issue with my insurance, and the person who helped me was tenacious in finding out coverage. Thank you.

Ma
Review №28

Professional service received throughout the appointment, I was seen right at my appointment time and was not left waiting long at all between different parts of the exam process, I appreciated my time being treated as valuable by all members of the staff, just the time consciousness from the staff alone made my experience terrific, and they are friendly and courteous as well. Im glad I found this office, and am looking forward to continuing to handle my eye care needs here.

ju
Review №29

She was knowledgeable and explained my situation to me well. I signed up to Pearle vision with a misunderstanding that I did not have to pay a copay for this visit. However there was several restrictions which makes it impossible for me to obtain this offer. Pearle Vision should not mislead customers because it is not good business practices. I paid my copay and the visit was fine

Je
Review №30

Personable and professional

Sh
Review №31

Dr. Lara Cloutier and her staff were super friendly, accommodating, and easy to talk to. Their office is modern, clean, and organized and 10/10 would come again.

Di
Review №32

Danny and Dr. Laura Cloutier were both great. They were both very helpful and patiently explained the exam steps, pricing and anything else I had questions on. Highly recommended! ⭐⭐⭐⭐⭐

Ze
Review №33

Great Dr. very informative, has a lot of patience to answer all of my many questions, and very courteous. Highly recommend her. She’s been my Dr. for about 8 years now.

Co
Review №34

Office was very clean & staff both profession and friendly.

Mi
Review №35

Clean environment, friendly staff.

st
Review №36

First time visit but made to feel welcome. Everything was explained to my daughter as we went through the process. Very professional approach. Would certainly recommend for further visits.

Tr
Review №37

Excellent Eye Doctor, Very professional, Highly recommended.Chris

Ma
Review №38

Excellent service and exams. Very cooperative and understands patient situation.

Mo
Review №39

They were able to see me in a timely manner. The staff are always delightful! Dr. Laura Cloutier is very sweet and professional!

Ro
Review №40

Very Professional and knowledgeable also very friendly great service i highly recommend using Dr. Cloutier and her staff..

To
Review №41

We were very pleased with Dr. Lee and her staff. Dr. Lee was very thorough in her examination and her staff was very friendly. We certainly would recommend Dr. Lee to anyone looking for an optometrist.

Th
Review №42

Friendly office, great customer service, Dr. Lee was friendly and explained everything in a clear and understanding manner. I did not feel pressure to get anything extra that I didnt need

So
Review №43

Dr. Laura Lee Cloutier and the team at Pearle Vision are the best!

Da
Review №44

Doctor Laura Lee Cloutier, along with the two employees working, were very patient, friendly, accomodating, and informative. I am very happy that I chose this establishment as I havent been to an eye doctor in almost 20 years.

ST
Review №45

Great service, even a kid friendly eye clinic. Very friendly staff and Dr. Cloutier was amazing explaining my condition.Thank you for the great advice.

Gr
Review №46

Exam was prompt, thorough, and professional. Dr. Cloutier explained everything she was doing, and answered any questions I had.

ed
Review №47

They were great and with everything going on right now I can see that they have everything well clean. I also witnessed them sanitizing everything

Ja
Review №48

Great Customer Service !

L
Review №49

Great job!

Ro
Review №50

Great!

R
Review №51

Excellent

Information
51 Comments
4.9 Rating
  • Address:3333 Bristol St, Costa Mesa, CA 92626, United States
  • Phone:+1 949-439-1962
Categories
  • Eye care center
  • Optometrist
Working hours
  • Monday:11am–6pm
  • Tuesday:12–6pm
  • Wednesday:11am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:11am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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