They may not speak English but they have amazing massage therapist who get to know you and they really focus on what your body needs using translator person, gestures and pictures before your massage. The therapist can also feel where you are tight and have great skills to release your tight muscles.

For $75 I was expecting a great experience but I got a very average massage. Dug in with her nails at one point. Barely used any oil. The masseuse left a few times to attend to other matters and ended up switching masseuse near the end - very unusual... They were friendly at least but for $75 Id go elsewhere unless you want to feel stressed leaving.

I would say about 75% of the time this place is well worth the money. Very nice people and the atmosphere is relaxing. Since covid the pricing for a massage fluctuates and definitely arent getting the same treatment as before.

I just found this massage spot today on google. I usually go to a place in Walnut Creek. I have to say that this was the best Profesional massage I have ever had. I have been to many spots all over California, this one will be getting repeat business every month from me. I am also planning on sending my wife and anyone else who might need a excellent massage. Be sure to ask for Mike.

This place is very relaxing to go to. They are attentive to what you want done and there is even a little form at the front you can fill out so they can focus on those areas. The atmosphere is very soothing, all the masseurs i have used have always been professional.

Best massage ever. Tom will get it done!

Amazing massage, but prepared to be brutalized. Hurts so good!

I have been going there (almost) every month for over a year. I have ALWAYS had a great experience...it doesnt matter who performs the massage. They honor your requests about the level of pressure, and always ask for feedback within the first few minutes. They are professional, intuitive and talented healers.

Very nice people. My husband and I got 90 min, full body massages. The hot stones were fine but they both just sort of left to go get the stones without saying anything to us (Are we done?). I personally dont think hot stones are all that but now Ive tried them. As for the massage itself, it was great pressure, and didnt hurt at all. He did spend most of the massage on my back which left my back feeling good but the rest of me felt neglected.The rooms are solid wall but are open at the ceiling, so its visually private but not so much sound private. It wasnt a problem but more of an FYI.

I have heard my friend introduce the Palace Spa very well. Today I finally have time to enjoy a 90 minute couple massage with my husband. It is a very good massage,very clean place, people there very friendly,James and Alina the strength is just right, they know their work,personally think that this is definitely the best massage place in Bay Area.

1st time there yesterday with James and had the best massage! Wendy is awesome, too! Highly recommend this place. Clean & everyones really nice. Will be going there 2x a week!

Terrible experience, the guy who was performing my massage was rushing through the hour and half session from the beginning. He applied pressure with his elbow on my limbs and neck. Not only was he in a race, he continued bounce up and down while digging into my back, slipping several times. I asked him numerous times to slow down and not to just lean on my back with his elbow. After 25 minutes of this nausea induced hell, I just asked him to stop and I left nearly vomiting from the whole experience. Unfortunately this is not the first time Ive had this happen here. Once with Lisa and then with Jin, too much of a coincidence, theres no training for their staff. You never know what you are getting.

Excellent foot reflexology! Very thorough on taking the time to hit all those pressure points on the feet and legs, and nice head and neck massage too. Have been several times and its never a disappointment!

My wife took me here for my birthday. Not only was the team nice, they had clean beds. They even provided shorts for us to change into. The massage itself was an hour long and they were able to do hard pressure the entire time as requested! Iam a 65 athlete so I appreciate places that can do deep, hard massages. We will definitely come back.

One star is generous. Went for foot massage and got foot rub burns . She could not find a pressure point to save her job. All she did was rub every where at once. After 10 more minutes I told her to stop. She smiled and tried to keep going, so I got up and went to get my money back. She followed me to the front and asked for a nice tip......wow, stay away !

Dont go here. The lady told me they would match the price for my Groupon for $34. When I got there she said I cant have a female because it would cost me and extra $10 with a table and oil. She said I would only get a male for $34 and table and no oil. I said thats not fair I drove all the way here and she tries and upsale me. She said I misunderstood because of her English is not good. I understand when someone is trying to cheat me to pay more $. Dont waste your money and drive there. Ugh! I hurt my back and all I wanted was to be relaxed and now Im just stressed out and in pain. Thanks for nothing Palace Spa. I was going to tip you and come back but now Ill tell everyone to skip going to this place. If you are honest you will have people coming back and tipping well. If you are dishonest you will get nothing.

I felt very comfortable and relaxed, everyone was very friendly and nice. James gave me my massage and omg i cant get over how amazing he was...its like he looked inside of my soul and knew exactly what to do. I left feeling refreshed and energized. Definitely going back, hands down best spot in Concord to get a massge! Ask for James!!!

My sister has been taking me here for over a year now. I am a big fan of their foot massage. Their prices are very affordable which allows for a better tip. Their massueses do a great job but do change from time to time. Very relaxing place. Highly recommended!

Atmosphere very Serene. Lee was amazing on foot massage. Courteous staff. Let your masseuse know ahead of time what kind of massage u prefer, gentle, soft , firm etc. Tip, if ur experiencing any kind of discomfort please speak up and let your u masseuse know. I would recommend this place especially for the price and Serene environment.

Peaceful and relaxing environment. Massage was absolutely amazing a d truly relaxing! Best of all you cant beat the price for sucb awesome service! Will definitely be back!!!!

I tried Palace Spa first on a coupon and was impressed, so I have now purchased an annual membership for $25, which gets me an additional $5 or more off their already-low regular prices. I would never have done that, except their massages are so great. I have received massages from Ja-Li (Mary) and from Shirley, both better than any I have received before from either men or women. Ambiance is also just right for me -- low lighting, great background music, clean and pleasant rooms, warm towels for rubdown. Nothing fancy or extravagant, but good, basic quality. These folks know what they are doing.

Don’t recommend !

Amazing massage and relaxing atmosphere! I almost fell asleep I was so relaxed. Would recommend!

Lisa is AMAZING!

This is my go to place in the Bay Area. Clean and uncrowded. My favorite is the Foot Reflexology massage for $28 cash. I get an hour of comfort, calm and care. This is the place I reccomend to my friends.

4/16/18Honestly cant wait to return to Palace Spa. Harry and Natchi just gave us the most outstanding service. My boyfriend and I very much enjoyed the relaxing evening together and soothing massages. It was outstanding!Palace Spa sits at the back of the Park n Shop Plaza right on Market Street in Concord. The inside was quiet and clean, and they have killer deals if you call them and ask about pricing when youre scheduling your appointment. Ample parking too. Ill definitely ask for Harry again next time Im there.

Went there for my second time today and was just as great as the first time. Prices very fair. Alina is the best!

Happy with massage every time. Place is welcoming, therapists are really good, i get to relax every time. I am in sports so i appreciate good massage a lot. Tried other spas, this one is number one and the only i go.

I would not return to this establishment. I waited 30 minutes, undressed on a massage table before anyone showed up. Massage was fair. Staff talking loudly on their cell phones in the hallway did not make for a relaxing massage.

Great place and treat you well. Have membership discount but its already not that expensive. I recommend it.

Great place

Okay this place is a bit overhyped. The membership is $25 and you gt discounted $40 massages if you pay cash. But go to either the nextdoor Far East Massage (equally good in my opinion) or Green Leaf Spa (far superior but further away) and it is $40 without requiring a membership.I just dont quite get why it gets such rave reviews. The massages are okay but they are exactly the same that you get at the 4-star Far East Massage place (which I actually prefer due to their hot stone massage deal). Ive tried this place probably 4 times, Far East probably 7 times, and recently have settled into Green Leaf Spa - their masseuses are the strongest of the three spas and the most knowledgeable.

Far from relaxing and was super painful. Bruised back.

Always clean & staff is helpful so Palace Spas pricing is a surprise because its affordable!

Great price, friendly staff and relaxing atmosphere.

We have been going here for years... great massage for the price

Joanne is amazing! I will always book with her!

This was my first time at a massage parlor that was not at an airport. Decently priced and service was good.

It looks sketchy on the outside, but this is the best and cheapest massage I have had anywhere. Very knowledgeable and attuned staff

Was a good massage.

Bad customer service

Clean and courteous

Best