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Kroger Pharmacy
10136 Two Notch Rd, Columbia, SC 29229, United States
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Se
Review №1

They do their best. Better performance than the pharmacy chains with half the staff. Also, one of the few pharmacies that partner with GoodRx Gold that are left in the area. Without that support I wouldnt have been able to afford my medication while waiting for my medicaid to be approved.Edit: changing my rating from a 5 bc of this one pharmacist who has a terrible attitude. On the phone, in person, the whole deal. I cant say how much I liked them before my interaction with this person. They still get a 3 bc theyre still taking goodrx gold.

Am
Review №2

Terrible customer service. Theyre always rude in person and on the phone. Publix is better.

Je
Review №3

This Pharmacy is by far the worst operation Ive ever seen. The staff lacks the knowledge an experience that I am comfortable with.

Jo
Review №4

The absolute worst pharmacy I’ve ever been to. Never have meds and their ignorance causes you to have to go back and forth multiple times to finally get what you need. You would think people who work in a pharmacy would have common sense, and most probably do, But these guys do not. If I could give it negative stars I would. And there’s one lady up there that is extremely rude and better than you bc she’s a pharmacist.

Ma
Review №5

Very nice people. Very professional. Outstanding all the way around.

Da
Review №6

These folks that work at this pharmacy are friendly and go above and beyond! I would mention names but it seems to me that everybody that works here is amazing! Youve got my business for years to come! Thank you for the personal touch that I personally feel that puts your entire staff a notch above your competitors! Keep up the great workď

Wi
Review №7

Very knowledgeable and polite staff. Extremely fast service considering how busy they are. I switched from a different pharmacy to this one and will never go anywhere else.

El
Review №8

Not good. They are frequently out of medicines and make no apologies over patients making duplicate trips to pick up scripts. They will send you text indicating ready but you get there and nothing. I will pull all my scripts out of this pharnacy. Not that they will care.

Ma
Review №9

The phone customer service is not great. In person it’s fine, but on the phone they have little patience for your questions and concerns and hang up before even saying bye or your done talking. Most people getting medication are really dealing with something very difficult in their lives or the lives of a loved one. It’s hard enough being sick and then having to deal with rudeness from the people who are giving you what you need to get better is much worse. There is no way around it if you need their service. I really would hate to switch pharmacies. My other pharmacy was always mixing things up and they never had the medication ready even when they would call and say it was. So I switched to this one which is closer to me. Like I said, I hope I won’t have to change pharmacies yet again.

Ta
Review №10

Always willing to help. Very friendly and tries to help everyone.

Tr
Review №11

My mother tried to get my sisters meds and the guy on the phone said it will be ready in 15 minutes and soon as she got ready to leave a text message came in saying it was too soon to refill when he could have told that to her over the phone or he could have looked into it a little more to see if she can get it worst pharmacy ever I will be making a complaint to the head of the pharmacy.

Ni
Review №12

I am extremely disappointed in this pharmacy! This is the only pharmacy that carried my childrens ADHD medicine and can get it in a reasonable amount of time but the last couple times this place has been so unorganized its infuriating!! I dropped my prescription off on a Monday. Got a text saying it will be ready Thursday. Go to pick it up Friday and they tell me its not ready until Monday by noon. Im already annoyed because now Im gong to have a rough weekend and my kids wont have their meds for their testing... Monday comes I call at 1245 and inquire, they state they need another hour. I make it known how long Ive been waiting and I was highly disappointed. I get a text bout 30mins later saying that the prescription is ready. Come to pick it up and the gentleman looks around for the meds for about 5mins. It was clear as day he didnt know where it was. When he finds it he ask if I could wait a little onget for them to fill it!!! Like I said if this wasnt the only place that I could get my kids medicine from I would never come here AGAIN!

Ch
Review №13

Worst slowest pharmacy in the world.. Dont. Go here!!

Information
5 Photos
13 Comments
2.8 Rating
  • Address:10136 Two Notch Rd, Columbia, SC 29229, United States
  • Site:http://www.kroger.com/stores/details/011/00448?cid=loc_01100448PP_gmb
  • Phone:+1 803-788-4141
Categories
  • Pharmacy
Working hours
  • Monday:11am–6pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:9am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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