I was a patient here in October 2018, the hospital wasn’t bad compared to my home situation, I appreciated the snack time and the routine. I honestly wanted to stay, at least until they agreed that my current home situation was not healthy for me. However, that didn’t happen. Instead, I was sent home early.In conclusion, my experiences with the hospital weren’t all bad. Though the staff doesn’t really care about your issues, they are only interested in doing the bare minimum of their job requirements. I was not the only child here that was struggling with home issues that got ignored, and for this reason I only give three stars.The overall idea is great, poor execution, though.

My son hated it there. He said the only thing he liked was the play ground. When I went to pick him up it literally looked like a prison. My son is having flashbacks of being there and I cant get him to open up to me.

I was here recently and I just wanted to share how it was in my eyes. When I got there it was as to be expected, admission, search, and then assessment. I got into a pod when they weren’t sure of where my room was at, so I just sat there not knowing what was going on. I didn’t know where they put my stuff so I didn’t change for about 4-5 hours after arriving. They never explained rules or schedules, nothing about the facility or anything. I only saw my social worker 1 time as she was leaving and then 1 more time when I was getting discharged. She was gone due to personal reasons and then I only saw my own doctor 1 time for my assessment where she was also gone due to personal reasons. They are extremely understaffed and the staff they do have are pretty good with some exceptions who, in my opinion, shouldn’t be working there. The owner really only employed certain people so they didn’t “have” to pay them as much which is disgusting in my opinion. There was one staff member who laughed at the fact that we were there trying to get help and then another was being disrespectful and kept irritating the patients on purpose. There were plenty of attempted fights, and there were 2 successful ones while I was there, but only in 1 occurrence. I just sat off to the side, being the only patient not involved. They only had 1 staff to 7 kids at the time so there wasn’t enough staff to handle the situation. I honestly think they need to close temporarily until they can get better staffing and more funding, there’s a lot of potential for it to be a good facility, but they need more time and funding.

I was a patient here when I was 17 and it was absolutely horrible. The staff treated me like I was a criminal, let other patients get into fights that could have been prevented, they sent me to the pediatric ward because there werent enough space and then threatened to send me to the drug/alcohol abuse ward when I wouldnt help with the children. I had fractured my ankle when I first arrived, and they didnt try to treat it after an X Ray although it happened in this facility, and it ended up breaking with all the weight I had to put on it just to walk. I would never send a child here, based on my experience with being inpatient.

You grow amazing relationships just to lose them🙁

These people are evil and narcissistic they are not there to help you but paint you as mentally ill even if you are not

I was here twice when I was 12 and then again at 15 and I am grateful for the care I received

This place is a nightmare. My emotional health wasnt even token into consideration. The staff honestly thought it was a joke. Even the therapist didnt even know what to do with me.... a very torturous place to send a child who dont understand theirselves. Lucky for me I was smart enough to help myself

The staff here were amazing. They determined right away that the medicine I was on wasnt helping me and was only damaging my organs, so they went right to work helping me find the right medicine for me. The therapy was phenomenal and I learned a lot about managing my depression and anxiety. The staff really seemed to care about the well being of the patients and they were willing to go the extra mile to make us feel like we mattered and give us some extra support when we needed it. I have been in three mental facilities and this one is by far the best one. Sure, the decor was a little boring, but thats really no big deal. I would definitely recommend this institution for anyone who needs it.

My son, who is 8 years old 47lbs with ADHD was put into William S Hall Psychiatric institute on 2/9/19 under false pretense. He was neglected and was not eating at all he was held at the facility with out fair patient rights. One of the staff members put a scratch above his eye and also kicked him and called him ugly names. When he told me about it during visitation I immediately asked about it and why was I not told before hand and where was the incident report? The staff tried to lock my son in a restraining room as soon as I brought the problem to light and they tried to shorten his visit that day telling me I couldnt complete the visit because I asked why my son was scratched and kicked. I tried to get my child out of there but the Social worker and staff also the Dr told me that the judge had to sign off on it and that he was sent there under court order. When I asked them for documents they could not present them instead they released my child with in 2 hours and he had bruises on both wrists and cuts on both wrists. I was furious and they still gave me no incident report nor a reason to why the staff members put bruises on my son physically and abusive both verbally and physical. I asked them for all his paper work and they didnt give me anything I asked the nurse what happened to my son wrist and the cuts and all she did was hand me his discharge papers with a very bad attitude. He told me the staff would restrain him and hurt him, kick him while he was down and call him ugly names and gave him medicine with out my permission . My son came home but was not the same he had picked up a few curse words i had never heard him curse, he had nightmares and talked in his sleep the first three nights back at home while sleeping wild. Me and his father lost wages for going to be with him all the way in Columbia and my son missed out on school and my young daughter did as well. It caused the family Emotional distress and it tarnished my son to where he is not the same. Come to find out the administration lady at the front desk of the facility had told my Aunt that she dont know why they told me that a judge had to sign off on it when it was a doctor who wrote out the paper and got it notarized. Something is not right. My son suffered A lot and was tarnished and abused and neglected but was released to go home with out the incident reports or documents i had begged for on Monday the 11th of 2019.

I went here when I was just 12 years old, and was held here for two weeks with limited visitation and under 24/7 watch because I had tried to kill myself. Instead of helping me, I was treated poorly by staff, not allowed to be alone, and even so much as just friendly conversation with a boy in the same wing as me resulted in a nurse accusing the both of us of “flirtatious behavior” and forcing us apart for the remainder of the two weeks. While I was there I saw nurses abuse younger patients, force them into solitary confinement, and instead of professionally handling the situations they were put in, the nurses would more times than not argue in with the child and insult them, just making the situation worse. At least one physical fight between patients would break out in a day and the nurses wouldn’t even try to stop it. I went sent letters everyday by my family and many of the letters were opened by the time I got them, but I was not allowed them until my final day. To this day I still fear this place. It’s been three years, I’m now 15 soon to be 16, and never in my life have a been more afraid to go somewhere. Even prison seems less horrifying than William S. Hall. Whoever runs the institute should be locked up for life and put in the situations us patients have endured. If this is what you call help for children, then God help us all.

Horrible I was a patient at age 14 and they treated us very bad