The staff is friendly and the place is very nice. I really appreciate the kindness and gentle concern Dr. Poblete has with his patients. Thank you MPCP.

MPC Columbia location was less then stellar when treating my loved one that was diagnosed with Covid. Not only did they not offer him the newest interventions when he was diagnosed but Dr. Wang was borderline rude and dismissive during the initial appointment. When it came to the follow up visit to discuss the next steps to recovery, after 15 days of severe symptoms, the accommodations for care lacked severely. Even though I am a medical professional, vaccinated, and have a negative Covid test they would not allow me to be involved with the visit and dismissing my concern for my loved one. This office lacks integrity, compassion, attention to detail, and opportunity for advanced care. Very disappointed and will not be returning.

Not at all impressed with new location and current staff. Couldnt find the building, kept on hold for 10 minutes when I called for directions. Was there for an annual physical, was told I was there for a follow up visit so not enough time was scheduled (even though I called 5 months in advance). Waited over an hour past my appointment time for Dr. Price, who addressed only one point in my labs, did a half-hearted exam, and gave me all of 5 minutes of her time. Then, when I asked her assistant if I needed to provide a urine sample (always had to in the past), she seemed very uncertain and led me to a dirty bathroom to complete the sample. Spent the full 1.5 hours there, for sure! Left wondering why I came.

I am writing regarding Dr. Bruce Conger, who has been my physician since 1988. Dr. Conger has a great patient manner, always makes me feel relaxed when he interacts with me. He takes the time to really listen to and think about my concerns and is not like some Doctors who seem to be in a hurry to get to their next patient. Because he takes time to really listen to his patients, sometimes he may of course have to fall behind schedule, but I would rather have a Doctor who takes the extra time to really listen to me to get a clear understanding of the issues and think about the best way to resolve the issues. I absolutely recommend him as a primary care Physician!

Everyone at Maryland Primary Care Physicians is very friendly and answered any question that I had. Always a pleasant experience when going for my yearly physical. Glad to have them as my medical care! Thanks

I am a long time patient of MPCP. Their staff are simply the best, and they practice excellence in everything they do. Erin Yates, N.P. is very professional, knowledgeable, and caring of all of her patients. Christine H., M.A. is also very courteous, professional. You will feel cared for and valued at Maryland Primary Care Physicians! - Terrell G.

I was so glad to hear that Dr. Mohammed Mehboob joined this practice as my previous PCP, Dr. Prada, retired. My parents and I have seen Dr. Mehboob when he was at Kaiser Permanente. Professional, thorough, and personable. The new office location is brand new and big. Great practice.

After asking friends who they use for primary care, my wife and I each chose a different doctor from this group and are both very pleased with both the care and the staff. Dr. Adkins is both caring and friendly. The entire office is very efficient and friendly even in Covid times.

I love Dr. Price! Ive been with her since I moved to Maryland and Ive always found her to be responsive to my needs. Dr. Price is always pleasant and takes the time I need when I visit the office. Shes also reassuring when Im concerned that somethings wrong (even when there isnt). I appreciate that she errs on the side of caution and will run a test, take blood work or make a referral to make sure Im okay. I wouldnt think of going anywhere else. Shes stuck with me ;0)

I was a patient of Dr Prada before his retirement and he was an excellent doctor and some of the doctors there are great (which makes 2 stars vs 1) however none are accepting new patients. Things to keep in mind with MCPC are as follows:- the website is awful as it still lists retired doctors as active and you cannot tell online what doctors are accepting new patients which forces you to call the office.- the wonderful medical record system they advertise is not easy to use and clunky which again forces a call to the office.- getting to speak to someone in the office takes a 20-30 min wait on average (probably half due to the inefficiencies of 2 points above) and then the staff may not be able help as they may not know what theyre doing and can be rude at times.

Just waited an hour for an appointment that took 10 minutes. Appointment at 11:30am, saw doctor at 12:25pm. Pretty ridiculous

Dr. Adkins is in it for the money. One of the worst doctors that I have EVER SEEN. She wouldn’t renew any of my prescriptions (even allergy pills) without needing a new appointment every time. I asked her if I could have a longer appointment to get all of my needs met at once and not needing to book multiple appointments to address and she told me (real quote) “I wouldn’t make any money that way”. I don’t know of the entire firm is like that but what a scam. On my Telehealth visit her laptop “died” in the middle of our appointment and she didn’t give me extra time, she just cut me off, dealt with 1 concern, and ended the appointment. If you don’t want hack medical care, don’t go here.Update: I love how they can get back to me within hours responding to my review but won’t call me back about my medication, and didn’t address the money comment made by the doctor. My mother also attends this practice and her doctor just talks politics the entire appointment - sure-fire way to get your blood pressure up!

Felt the need to post this after reading about other patients receiving a Termination of Service from Maryland Primary Care Physicians. At the time of my termination I had a lengthy telephone conversation with the office manager who told me once one of their doctors decides to terminate, thats that. There IS no recourse. My complaints about my docs lack of professionalism/incessant lateness didnt register. No one cared.(In reply to Owner/Laura P: Yes, my doctor was Rafeena Bacchus. Her pic is all over your website. Check your records.)Moved to Columbia and signed up with Rafeena Bacchus as my PCP even after the female person on the phone cautioned me, a 50 year old male, that We dont have any male doctors with openings. I figured, Who cares? A doctor is a doctor, right?I couldnt have been more wrong. Dr. Bacchus was less than helpful with a number of health issues I tried to raise over the course of our interactions. She was pleasant enough, but clearly wasnt listening. Tended to fall back on a cutesy sort of response at times. !?!?My last visit to Dr. Bacchus and Maryland Primary Care Physicians started with me waiting until 8:10 a.m. to be called into the back for what was a 7:30 a.m. appointment. A very pregnant Dr. Bacchus was in a particularly foul mood that morning. And she took it out on her (now former) patient. Then, a month later, I recd the same Termination of Service that others apparently have. Huh-wha????Best thing that could have happened.Moral of the story that I was taught by Rafeena Bacchus and MPCP? Guys should probably stick to male doctors the same way females are better off with female docs.

My rating and experience with this office is Based on a telephone conversation with the receptionist not the physicians. I called to inquire about switching over to their office from my current primary care physician because my current physician does not do anything electronic, does not have a patient portal, does not offer virtual appointments, and it’s very difficult to get referrals and documents when needed. I wanted to schedule an appointment to meet the doctor and go over my future care with their practice and the receptionist told me they do not schedule meet and greet appointments. She was very passive aggressive and didn’t care about my situation or concerns I was having. At the end of the call I told her I would check with other offices and she said please do that in a way that made me feel I was bothering her. Also, If I was to schedule for my current medical needs she couldn’t get me in until the middle or end of September. The doctors at this office might be the best physicians around but the receptionist is not very receptive to the patients needs or maybe just mine. I wish them luck with their practice.

Nice new office and greeting area.

Expect to be on hold for 30-60 minutes everytime you call. Idk why they can’t just answer the phone. Their portal has a way to request a call so you don’t have to wait on hold, they called me back 3 days later

I really love Dr. A (Dr. Agcaoili ). Maybe this is not a good thing to say, but I trust her more than some family members. She is the absolute best. My daughter sees her as well and she lives in Georgia. She is not even interested in trying another doctor in her own state. Shell travel home just to see Dr. A. Its a total care package with Dr. A. Im very grateful for her. And Ive never had any issues with the staff.. Theyre always professional and nice.

We just switched from another local LARGE primary care group to Maryland Primary Care and I couldn’t be happier. Front office was friendly and welcoming, medical assistant was super nice, checkout staff was awesome, and I can’t say enough good things about Dr. Bacchus. She is warm, caring, patient, compassionate and super sweet. So happy we switched!!!!!

I had been sick with bronchitis for a long time and went to an urgent care several times because of thethe Christmas holiday and my Dr was away. Bad choice on my part. I was sent home and had no relief. Finally was able to see Dr. Agcaoili and after one visit she diagnosed the problem with correct medications and instructions and I was better in just a few days. She is the best!

Ive been going to MPCP for over 20 years. My Primary Care physician is Dr. Levine. Todays visit was for a blood draw. Its always a very pleasant visit, good conversation, no pain (they know what they are doing) and quickly done. I have blood drawn every 3-4 months and I can always expect a good experience.

Drs are more concerned with billing than patient care. Recent appt was to include specific bloodwork they neglected to do, then wanted to charge again for additional visits to do the neglected procedures.

I always feel well taken care of when I go to see anyone in this practice. Today I went in for some bloodwork and when I stood up too fast after fasting for my appointment I felt a little lightheaded. Lanae Who had called me in for the appointment came over to be sure I didn’t fall. Then when we went in for the bloodwork she asked me if I wanted to lay down for a while. I was actually OK but it was nice to know that she was taking care of me so well.I have been a patient there with my family for over 35 years and have always felt like I was in good hands in their care.

Razel Frey was incredible easy to talk to about all of my concerns! She was friendly, understanding, and knowledgeable. I look forward to speaking with her in the future.

Today was my first visit to Maryland Primary’s Care Physicians. I saw Dr. Adkins. I enjoyed my visit and was in and out in under an hour. Shortly after being checked in, I was taken to the back for vitals. Dr. Adkins was very friendly, personable and knowledgeable. She took time to understand my medical history and provided recommendations on next steps to maintain my health.

New to the area, I made an appointment for my 18 year old daughter. The office told me she needed to bring insurance and ID. I told them she did not have ID since she doesnt drive and her high school doesnt issue photo IDs. Office staff told me that as long as I came with her and had ID for myself, it would be no problem. Their first new patient appointment was a month out. Finally got to the appointment day and they refused to see my daughter since she had no ID. I asked for the office manager, who tried to tell me its illegal in Maryland to see someone without ID. I told them i knew that wasnt true because wed set up several other specialist appointments for my daughter with no problem. THEN the office manager switched gears and said it was just their office policy. The worst part? My daughter had an issue she really needed to be seen for and they couldnt have cared less! Not the compassionate care I would hope for in a primary care center.

I have been seen twice by NP Razel Frey. I wish one day will be a doctor. She is a creat NP and she could be a very good doctor. She is contacting very thorough examination and has a great personality.

I love my Dr. However they need to hire a secretary that understands the importance of picking up the phone. I have called 4 times today. They have hung up on me twice before even picking up the call! In total I have been on hold for about 25 minutes. All I want is to make an appointment, it should not be this hard.

Had my first appointment today and the staff were all the most friendly I have ever encountered in a doctor’s office! I was seen quickly, and got all of my questions and more answered so easily. I can’t understand how there are any bad reviews at all. The nurse practitioner I met with was also so friendly, professional, and attentive.

This was my first visit, the staff and Dr. Adkins were very helpful and patient. Proactive and great interaction. Looking forward to return for great health care.

Dr. Conger has treated me for over 20 years and I would never go anywhere else. I would wait as long as I needed to to see him. He gets back to you quickly, fits you in when you need an appointment, and takes his time when he sees you. In this world you wait for everything. Why wouldn’t you wait to see wonderful experienced doctors? Also the staff are as kind as you are to them. Don’t go in with a grumpy attitude and give them s smile. I bet it will be returned!

NP Razel Frey is amazing! She is so attentive and thorough. She has a wonderful personality and her warm presence takes a lot of stress off your visit.Dr. Diener is also wonderful. I highly recommend them and their practice.

Very caring, kind physicians and friendly staff. Excellent care.

Dr. Agcaoili has been my primary care physician for about 5 years and shes awesome. Really thorough and really listens to me. She takes the time to talk things through. Shes always called to follow up with test results when she said she would. Shes also always made room to see me even with a full day when Ive called for an appointment. My wait times have never gone on more here than any other doctors office. I definitely recommend this practice.

I personally think All the bad reviews are all true. 0 star will be even good for them. Dr. was not listening to patient and staffs are not helpful. What can you ask more for 0 star? Dr. A looked like she was listening, but her answers was, we will test(after all my talks for minutes). Thats all I heard from her at the check up, oh with LOTS of nodding. And when the result came, I only got paper (I had to call for the result record mailed to me even). I had to google every single test result for myself to find out what was the test and what the resulting number means.

I have read some of the reviews and I am astounded that they are talking about the same practice I go to. Dr. Levine has been our doctor for many years and I have never experienced rudeness or had difficulty getting an appointment. I find the staff very courteous. Everyone has a bad day once in a while, but I have never experienced it here. Dr. Levine is an outstanding physician. I wouldnt go anywhere else. I highly recommend this practice.

It only takes one bad experience to ruin someones reputation, which is exactly what happened with Maryland Primary Care Physicians. I recently made an appointment for what I believed and was diagnosed by someone else as an ear infection (more on that shortly). My primary care physician, Dr. Refeena Bacchus, was out of the office and I was given an appointment with Dawn Roelofs, the nurse practitioner, who clearly couldnt be bothered to help me. Dawn was very curt, did not answer my questions, and basically gave up trying to help me. She checked my nose and throat, and confirmed both appeared red and inflamed. However, she said there was too much wax in my ear to see clearly, and because of this she couldnt do anything. When I protested, she said maybe if it wasnt at the end of her day it might be different, but her suggestion was to go to an urgent care facility and let them clean out my ears - which is exactly what I did. After leaving, I went to AllCare Family Medicine and Urgent Care and saw Dr. Chris Duke. Dr. Duke cleaned my ears, diagnosed me with an ear infection exactly as I expected, and gave me a prescription for an antibiotic. This was the level of care and service I expected from Maryland Primary Care Physicians, which was apparently too much work and/or effort for Dawn. I shouldnt have to go to another provider to have my medical needs met because the first cant or wont do their job. Dawn was extremely unprofessional and negligent. Ive never had any issues with Dr. Bacchus, but if Dawns behavior is indicative of the level of care and the culture at this practice, I need to find a new primary care physician.

Dr. Diener and his staff are the best. They are knowledgeable, personable and caring. I would definitely recommend this practice.

MPCP Doctors are great. The Front office, however, is atrocious, deceitful, and mendacious.MPCP is charging me $110 for a < 5 minute walk-in to get a vaccination form signed for a doctorate program. Background: I needed to produce a list of vaccinations (which I collected on my own) for a medical clearance.I spoke with my Insurance company. the MPCP coding of a “low level office / administrative” visit was denied. Rightfully so because I need a form signed. And no healthcare.A collections department is now after me for the money. The visit somehow is now coded as both an administrative visit for paperwork.... Annnddd they are now saying they provided health services. Which is a flat out lie.I’ve left messages with the Columbia office to straighten this out to no avail. Perhaps the manager could actually contact the disproportionate number of folks that are frustrated with the financial services rendered? It’s one thing to have slow or ignorant service. It’s another thing to flat out deceive the patients.In so far as I’m concerned, this practice is flat out CORRUPT. I recommend that you DO NOT go there until the physicians and hospital administrators make a change.Thank you, MarkEdit: your response is a complete joke, like your operations and business ethics. I’ve been contacting you all for WEEKS. Like many others on here, I’ve gotten little to no response. That is, with the exception of the collections department, who verbally agreed that it’s unusual and odd.Bottom line: your manager can call me. The only people I’m calling are now local govt reps, ethics commissions, and Ms. Lances managers. Have a great weekend, -Mark

On two different occasions, i was sick at work (first throwing up at work and then another time i had a fever). Both times i called into the call center and they told me i couldnt b seen until days late. During the time i had a fever, i had to escalate the situation to a supervisor. That was the only way i was able to get a same day appointment for my fever. Afterwards, i needed paperwork for that day i came in with a fever. The call center had an issue relaying correct info. Then i go to the front desk and let them know i was there to pick up paperwork. The tell me to have a seat. They never looked at my license or anything. They are unprofessional. They lack empathy.

My husband and I were both quite ill with respiratory infections. We called and were able to get back-to-back same day appointments with the CRNP. I really appreciated the fact that we could both get in the same day. We are both patients of this practice and preferred to see a care provider affiliated with this practice, since MPCP knows our medical history.

If it were possible to give 0 stars, believe me, thats what this circus deserves.People like the incompetent practice office manager, Dominque, are whats wrong with the medical field in this country. This place is why people still die of treatable diseases in first world countries. My dogs vet is better organized and capable of making and keeping appointments. For 2 years even after many, many, many, corrections and complaints, they spelled my name wrong on official prescriptions and paperwork.The patient portal is seemingly a trash server that no one checks that is solely designed to send spam automated messages; communicating with your doctor over it or for that matter any email is impossible. I wouldnt suggest that you go in with hopes of your doctor even learning your name after several years. And please expect to have to remind them over and over and over the specific medication that you need, because they will get that wrong and send an incorrect prescription to the pharmacy several times over. Forget about needing ANYTHING if your doctor is away or takes a day off, the on-call doctors are non-existent. Expect the office staff to be unable to relay simple messages and act like the gate keeper to some kind of wildly unreachable high tower, as opposed to being able to just get a simple.call back from a licensed medical professional.They will also hold your medical records hostage, making you jump through hoops to get copies of years of medical history. I tried to leave them for a year and it was such a hassle, I was nearly moved to tears when another office said they could have them transferred without me having to deal with them.

Dr. Agcaoili is amazing, she is very responsive and listens to all my concerns. My mother and I both see her as our primary care physician (last 4 years) and in fact I have referred several colleagues to her and this is the first time I have ever had a primary care physician that I trusted enough to refer my coworkers to. My spouse sees Dr. Conger as his primary care physician. Dr. Conger is also very thorough and takes time to talk through all the results of labs and any issues. It is not always easy to get through quickly on the phone lines, but Ive found this at several practices in the area, they are better than any Ive dealt with in my 15 years of living in the Columbia ear.

I have been going to Maryland Primary Care Physicians for well over thirty years. When circumstances have forced me to go elsewhere, I am reminded upon entering a new practice, just how outstanding MPC truly is. The receptionists are kind and amazing, esp. when you consider that they see sick people all day long, and my Primary Care Physician, Dr. Bruce Conger, is a monolith of knowledge, patience and pure kindness. I have so much respect for this practice and will continue to utilize MPC to solve my various medical issues for as long as I am able. ALL of their medical professionals are great, and I can unabashedly say no other doctors practice has earned either my trust, my love and my respect for their high level of professionalism. They are the best!! Sincerely, Cassidy Chesnut

I read these reviews and not disappointed. The care was great. Doctors are really experienced. Thats what matters to me when i meet physicians and not the wait time or other trivial things when it comes to my health.

Dr. Prada is the BEST. I have been seeing him for 8 years and I have never waited more than 10 minutes. He is responsive to phone messages and his nurse is very skilled. She has great bedside manner and is always spot on when drawing blood / giving shots. I cant speak for the whole practice but Dr. Prada is great.

I have no words. I will leave it at the stars. If I could give none I would.Please never go here if you’d like to keep your blood pressure low.

I wouldnt recommend this practice to anyone. Getting an urgent appointment is impossible. The people who answer their phones are often rude, my daughter was hung up on after telling her theyre not accepting new patients. I called the 888 number last night for a very urgent matter. I was scared and in tears. After describing my issue she said she would have a physician call me right back, no one ever called. I called in the morning to find out why, she said my name was there she had no idea why a doctor never called back. This place is a disgrace I cannot wait to find a practice who knows how to treat the people they provide care for.

Very surprised at the bad reviews. My entire family has been coming here for as long as I can remember. You might have to wait a few minutes but good luck getting better care somewhere else.

I will never go back here. The first time there the person drawing blood stabbed my arm with no regard to what it would feel like. When my whole arm was swollen and bruised the next day I went in to have it looked at and was told I would have to wait over an hour because the doctors were all eating lunch and apparently none of them could take time out of their lunch. I was informed they wouldnt charge me for coming back to have it looked at like I would have paid them anyway.

Had an appointment today and everyone was friendly and efficient.

I have been totally dissatisfied with these doctors here for years. My family tried to get me to go back to them but it justs confirmed my dissatisfaction. I tried changing doctors and non of them listen or do anything often telling me well I have another appointment so they have to go. I get no answers from them and they just try to schedule more visits with others or just ignore what I even mentioned. Plus even with health insurance the bills still end up in the hundreds.I have had much better results at patients first right down the road for half the price and at the convince of walking in. Plus they actually give clear answers to whats wrong with me.

Never experienced a more insensitive, impatient, dismissive, disinterested, lackadasical front office staff in ALL MY LIFE!!! I cant express to you HOW HORRIBLE they were towards even after sharing with them that I have been a long time patient. Im in TEARS im so hurt. When people are SICK THEY NEED COMPASSION!!!!!!!!!!!!!!!!!! WHAT PLANET IS THIS OFFICE ON?????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!ID GIVE NEGATIVE STARS IF I COULD! SO HURT AND DISAPPOINTED.10/3/18 - Ive left 2 UNRETURNED messages with PRACTICE MANAGER. 2

Ive never read so many incorrect reviews. I cant speak to the people who posted bad and negative reviews but after almost 20yrs for me, 10+ for the wife and 20+ for my inlaws I dont understand any of the bad comments.

Scheduled and confirmed an appointment. Showed up at the appointment time and they had no record and could not see me. Waste of time.

The front desk staff at the office is extremely rude, not helpful and the reason I will NEVER return to this location. I like Dr. Price personally but getting an appointment with her is beyond challenging and not even worth the wait and hassle. I was told she always triple books her days and I could be seen in 2 months for a cough. Do yourself a favor and find a different Primary Care office!!

It took 4 full working days and 3 tries to have a prescription faxed to my pharmacy.

I have had two first thing in the morning appointments because I need to get to work. In both cases I waited 20+ minutes for Dr. Bacchus. The first time I was walking out of the exam room and she was coming in. I stayed and did a rush appointment. Today I walked out of the exam room and she was gabbing with a bunch of coworkers...she said she was just about to come in and that it was 7:45 (my appointment was at 7:30, and it was actually 7:51) no respect for my time

If you need to get a prescription refilled, dont go with this PCP group. Several times Ive had to call, or even go in person, to their office to get them to refill my prescriptions. Ive just talked with my pharmacist and, again, I was told that in spite of the pharmacist sending numerous refill requests, Maryland Primary Care Physicians has ignored the requests.

This review is specifically for the 24 hour doctor on call. Called about having a potential blood clot and it’s now 2 hours later and I still haven’t heard back from the doctor on call. Decided to go to the ER instead.

Well run professional office with excellent staff of physicians

I wish I could give 0 or negative stars for front desk. Horrible customer service. I am a new mom and when asked for sick visit they talked with no compassion whatsoever.

Great health care team

Very friendly staff and low wait times.

This place is very unprofessional and the people from the appointment line are horrible. I got disconnected twice and got transfer to billing when i am trying to schedule an appointment. I am a new patient and these people are not helpful at all! Not going there.

Web lists office opening at 6, which it does, but calls made to office at 7:30 dont go answered. Message says the office is now closed. Huh??

Prompt ,personal attention

I’ve been using them for 10 years