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Kindred Hair & Skin Center
8900 Columbia 100 Pkwy Suite F, Columbia, MD 21045, United States
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Ja
Review №1

Its always a great experience at the Kindred Hair & Skin Center. The staff is friendly and willing to provide assistance and Dr. Kindred is super engaging and knowledgeable. Because she cares about you as a person, she tells you the truth, does her best to resolve your issues, and does so without trying to sell you a bunch of expensive products that you dont need. She is sensitive to your needs and although she is busy because her expertise is in demand, she will always make time for each of her patients without making them feel rushed. Ive been a patient for many years and will continue to support.

T
Review №2

Its calm presents understanding and caring staff. Ive been attending doctor kindreds office for 2 years now and have not had an unpleasant experience. Very professional place to get care for your skin.

Sy
Review №3

I absolutely love Dr. K.! She is personable, intelligent, cutting-edge and truly cares about her clients. That is a unique and rare combination! I completely trust her expertise and recommendations. I also wanted to add that her front desk team are also very friendly and will do everything that they can to accommodate you. I am so happy that I was recommended to this practice:)

An
Review №4

The first appointment made me feel real comfortable. While talking to Dr. Kindred, she answered my questions very plain that I could understand. As far as my treatments I am positive about my outcome. I am truly grateful for Dr. Kindred

Ca
Review №5

The atmosphere is great, the employees are very personable, and always greet you with a smile. The Doctor is awesome, very caring and patient. If you are obtaining an unpleasant procedure, she makes you feel comfortable, and uses the best technology to make your experience painless.

ya
Review №6

The employees are awesome and very friendly! Dr. kindred is amazing, so knowledgeable, smart and professional!

Da
Review №7

I love Dr. Kindred! She always greets with a big, warm smile and she takes her time to ensure I understand the plan for my skin. I completely trust her expertise and appreciate that she offers otc solutions as well as prescription when needed. I highly recommend her to anyone seeking a caring, brilliant and highly skilled dermatologist.

Th
Review №8

Doctor Chesahna Kindred is excellent!!! She is very professional but also so friendly, and most important, she has always tried her best to cure my skin problems!!! I highly recommend this clinic to anyone seeking services for skin care or skin disease treatments. Top notch, second-to-none service, doctor Kindred :)

Be
Review №9

I have been under Dr. Kindreds care for a few years now and as Ive told her, appreciate her, not just for her knowledge, but always informing me of new findings around hair thinning/loss. I also appreciate her aggressiveness in how she treats based upon whats learned, and always fully explains, in lay terms, the clinical/personal pros/cons. Highly recommend Dr. Kindred!

La
Review №10

The staff and Dr. kindred are professional, friendly and personable. The fees are inexpensive and reasonable. I will definitely be returning for my skin care and cosmetic procedures.

Be
Review №11

My first experience at the center was a VERY PLEASANT SURPRISE. The receptionist, office staff and support staff were professional and courteous. I was running a little behind, traveled a long distance to see Dr Kindred Weaver and her support staff called to check on me.The entire staff and Dr. Kindred-Weaver was courteous, professional, showed empathy and did their best to make me comfortable. Great bedside manners, and knowledgeable. What I enjoyed most was the transparency and assurance she and her staff exhibited. I believe Im in good hands.

Ja
Review №12

I took my mom there for the first time. Dr. Kindred addressed, diagnosed and began treatment to help my mom. As a current patient, I am quite familiar with the professionalism, efficiency and caring staff at Kindred Hair & Skin Center. I am grateful and confident Dr. Kindred’s expertise and medical knowledge will be our #1 choice for care.

De
Review №13

I have been seeing Dr. Kindred for facial discoloration and hair loss and have been very pleased with the results. Dr. Kindred explained every step as I went through the procedures. Her warm personality pot me at ease and made her easy to talk to. The staff are also professional and friendly. I highly recommend Kindred Hair & Skin Center.

Ni
Review №14

The staff is always friendly. The office is clean and welcoming. I would strongly recommend this dermatologist office to everyone who need the expert advice regarding your dermatological needs.

Ta
Review №15

Finally found a place that can help with my issue. All of the staff are very friendly and respectable, especially Leah. She’s knowledgeable and informative. Thanks for taking care of me

Bo
Review №16

Everyone is extremely kind here. Leah is awesome. : ) Dr. Kindred is wonderful! I highly recommend them.

Am
Review №17

Dr. Kindred is the best dermatologist out there! Her suggestions/knowledge transformed my skin for the better!

Ma
Review №18

There is no doubt that Dr. Kindred is truly the best at her craft. However, the inefficiency of the administrative staff when you are not physically in the office is intolerable.

C
Review №19

I love Dr. Kindred and her crew! Family vibes, very knowledgeable and advanced in the treatments offered!

Ca
Review №20

Found this place a year ago and Dr Kindred and I created a plan to address my medical and cosmetic skin needs. I’m very pleased with their service and staff.

So
Review №21

Very professional staff. The office was very clean..meeting all necessary conditions in lieu of Covid. Access to very informative information regarding a variety of topics...literally at your fingertips. Great atmosphere...

T
Review №22

Dr. Kindred is thorough & compassionate, exactly thw qualities you want in your Doctor!

A
Review №23

I first learned of Dr. Kindred 2 years ago, when in search of a new dermatologist for my hair loss. Initial appointment took a while to get scheduled but is WELL 👏🏽WORTH 👏🏽 the wait! Once Dr. Kindred met with me, she did an initial examination of my problem areas and after some discussion have indications that I may have CCCA. She explained to me how healthy hair follicles grow and what happens when damaged. She created my own personal HAIR MAP, which also outlined possible treatment plans. Her BEDSIDE/CHAIRSIDE Manners are EXCELLENT! She’s empathetic, knowledgeable and very professional.Prior to seeing Dr. Kindred, I had a “botched” biopsy from another dermatologist and it was inconclusive! Needless to say I agreed with Dr. Kindred to have her repeat my biopsy. Thankfully SUCCESSFULLY DIAGNOSED with CCCA and some traction alopecia. From there, we’ve have successful treatment to repair 1 area with laser treatment and later another area started (due to stress) and we continued to work a treatment plan that suits my concerns and budget.

Ha
Review №24

Happy Birthday Rochelle! The best customer service I have ever received from any office visit. Booking my appointment was an amazing experience, Rochelle was so friendly, helpful and welcoming. She definitely left a great impression, I couldnt wait to meet Dr. Kindred...she set the stage! Cant wait to meet them both in person

Ky
Review №25

One of the best dermatologist Ive ever been to. Dr. Kindred actually cares. Never felt that from any doctor ever. She always takes out the time to explain things in plain English. I love when she pulls out the wall tablet to show you whats going on with you in your body. Thank you for being great! Thank you for helping me ❤️

Fl
Review №26

Very professional, excellent staff, Dr. Kindred is the best!! Highly recommend!!! A +++++

Ke
Review №27

I am so thrilled to have found Dr. Kindred!! I have been to a few different dermatologist in the area and not been thrilled and very disappointed; sitting for hours and just rude and nasty attitudes.Dr. Kindred and her staff were wonderful! I was warmly greeted and had a small wait. Every member of her staff was professional and courteous. Dr. Kindred herself was great as well! I had a skin tag that she was able to remove without and pain and squeezed me in the same day. She addressed other concerns I had put off for several years now because of the previous bad experiences with another doctor. I immediately texted my bestie and told her to make her about asap! I HIGHLY recommend Dr. Kindred!

Ta
Review №28

People are kind and very professional. I feel like Im in good hands when Im there.

Au
Review №29

Yesterday was my first ACTUAL visit to the Kindred Hair and Skin Center. I had one tele-visit appointment with Dr. Kindred last year and I loved everything about the appointment. Unfortunately, as of yesterday, I decided not to return as a patient. When I got to the office, I paid my copayment and was asked to have a seat in the waiting area. Besides the one seat that was already occupied, the rest of the seats were still facing the walls. I walked into the waiting area and I stood there mildly confused because: 1. I didnt come to this doctors office to move around furniture because I do not work here, 2. If I wanted to move or pull out a chair, I was unsure as to whether or not there was a certain way the chairs should be arranged due to COVID and 3. The chairs should have been available and accessible prior to patients showing up. It was simply unprofessional to have patients pulling out their own chairs. My appointment was scheduled for 10:30am and I wasnt called back into the doctors room until around 10:55am. After an assistant assessed me for why I was seeing Dr. Kindred around 11:00am, I didnt see another person until 11:50am when they popped their head in the room and stated that Dr. Kindred had gotten behind in a procedure and would be in to see me shortly. My appointment was at 10:30am!!!! So, between 10:30am and 11:50am, thats 1 hour and 20 mins and I still hadnt seen Dr. Kindred and I was JUST being given an update of when I may be seeing her. I was simply not impressed. I went to the front desk and asked for a refund of my copayment and I left. Needless to say, I was extremely disappointed because I had made this appointment 3-4 months ago just to get there, wait 1.5 hours, and still not be able to see her because I was now late for other obligations. I have heard soooooo many great things about Dr. Kindreds practice, but office professionalism and first impressions are everything and I was let down tremendously.

Ar
Review №30

I tried several times to book an appointment. Receptionist overbooked and when I called, she told me that she would return my call. Whereas, in the meantime pay my copay. I never received a call back and I am glad I did not pay my copay. Why would I pay the copay when clearly, you all could not schedule me an appointment? That would have been money lost. Scamming at its finest. Highly disappointed!

As
Review №31

I love Dr. Kindred and her staff. Very caring staff, great experience, and a lot of knowledge!

Mu
Review №32

Dr. Kindred is one of a team of women I call my Doc McStuffins Team! She is incredibly knowledgeable, professional and personable. She goes beyond her everyday scope of practice to find the answer to your questions or resolution to your issue. I am incredibly blessed to have found a doctor who saw beyond the surface. She is a lifesaver. Literally. If you are searching for a doctor who is not only a great doctor who explains everything, but a beautiful spirit, Dr. Kindred-Weaver is your doctor!

OT
Review №33

The staff are so friendly. The vibrations here makes me want to stay longer. Havent completed my treatment so Ill have another review for that shortly.

Ka
Review №34

Everything was explained very thoroughly including all options and cost.

De
Review №35

Always a great experience. Dr. K takes the time to talk through treatment and asks thorough questions. Never feel like I am in the dark about what’s going on. Treatments have helped with hair loss and thinness to the point that it’s unrecognizable. Everyone is always friendly. Never a problem from the time you walk in until the appointment is done. Extremely professional, treatments have been effective and I highly recommend if you need help.

Ca
Review №36

I love Dr. Kindred! She is so kind & caring, and very thorough in trying to find a solution to your problems. I highly recommend her for your dermatologic needs!

Re
Review №37

Thanks for seeing me today and talking over my concerns. I always read reviews whenever I embark on a new purchase or a new doctor. Your reviews were amazing and I understand why youre so popular with your patients. Your staff was friendly, helpful and professional from start to finish. I look forward to seeing you soon. The video is a sweet touch.

Ma
Review №38

Lot of confusion regarding appointments, and billing. I’ve been trying to contact the office daily for the last 2 weeks to pay a bill (that has had to be corrected multiple times) and haven’t been able to reach anyone. Very disappointingUpdate 6/30After finally getting in contact with the office manager (2 months later), and having the bill corrected. I paid my bill in full and thought I was done with this establishment. Unfortunately I was wrong. 3 weeks later, I have received a miscellaneous bill stating that I owed additional funds for a service I had already paid for. After speaking with the billing department (apparently billing department is outsourced, and very helpful I might add), I was directed to the office manager, who was extremely rude and condescending. She was unable to explain why the additional money was owed and told me that its just a fact of life that you have to pay the bill, without context or understanding as to what I was being billed for.I will never return to this place of business solely due to the staff, specifically the office manager. She completely lacks customer service skills. As a healthcare provider myself, I would never want my patients to have the experience Ive had.For the record, Dr. Kindred is great and has great bedside manor! I felt comfortable with her and felt that she took her time to understand my concerns!

De
Review №39

I made my appointment online. I later received a call stating I could get an earlier appointment. I was thrilled, because the friend that referred me raved about her hair treatment. I was sent a link to fill out all the paperwork online, which I completed. Two months later, drove 40 minutes to get there on time, only to be handed a laptop to fill out paperwork again. I sat in the office for over an hour and 30 mins waiting to be seen by the doctor. From there I felt like I was at a sales pitch. Finally, someone was supposed to come in and schedule me with a different doctor for a procedure. I waited for about 15 minutes and just walked out and explained to person at the front desk. They didnt have a clue. One of the ladies was nice enough to try to find out what was going on. The person finally told her she would have to call me. I did receive a text with the doctors name and number.

Sa
Review №40

I love Dr. Kindred! I thank her every time I go to her office. For helping me with my skin problem, which has helped emotionally. Also her staff is so sweet.She is truly a talented and gifted doctor!!

Ti
Review №41

Dr. Kindred is THE BEST at what she does. She is very friendly and extremely professional with a wealth of information. Her patient education tools are very helpful for anyone to understand. As a patient, I highly recommend Dr. Kindred!

Th
Review №42

Very happy with Dr. Kindred. I followed her from the White Marsh Honeygo office. Originally she was a referral from Dr. Lin who moved out of the area.

Ca
Review №43

I searched for a dermatologist of color that was Experienced with common Derm issues that persons of color face..... I found her.I travel over 40 min monthly to see her and it’s worth it. Hair or skin issues can be addressed. She works hard to find affordable solutions and develops a clear plan.Invest in yourself at kindred hair and skin.

Ca
Review №44

I’ve struggled with severe eczema since I was a little kid and I felt helpless at times because it seemed like I would never be able to manage the flare-ups. I told her that the flare-ups would get so bad that I would wear long sleeves and pants in 90 degree weather just to hide my eczema. I’ve been going to Dr. Kindred for years now and she has seen my skin at its worse. Thankfully, over the years that she has been treating me, she’s been able to find out what works best to treat my kind of eczema, and now I can rock shorts, short sleeves and dresses with confidence. You can truly tell how much she cares for each of her patients. I will always be grateful for how much Dr. Kindred has helped me in my skin journey. She is absolutely wonderful and her staff that helps run her office are the kindest!

Ha
Review №45

Absolutely the worst customer service ever! I scheduled an appointment two months ago and never received a confirmation call or email, the day of the appointment I get a email about 30 mins before my appointment that it had been cancelled. This is absolutely ridiculous especially since the phone lines are always unavailable! Don’t waste your time booking with this business!

Pa
Review №46

The atmosphere at Kindred Hair & Skin is amazing. Dr. Kindred is such a sweet person. Very helpful with my situation. Would recommend to anyone with hair and skin issues.

Ca
Review №47

As a teenager troubled skin is the WORSE. Dr. Kindred is the only doc that’s been able to help me get my skin under control. Dr. K is the best. Thank you Dr. K!

Me
Review №48

From the phone call to make an appointment, to checking in, to the end of the visit was an exceptional experience. The staff and Dr Kindred was truly professional, kind and warm. I feel very confident in my future care with Dr Kindred. Best wishes

Le
Review №49

I am very unhappy and unsatisfied with Kindred. My son have severe eczema. I have to be the one to constantly contact Kindred for updates. They were not concern as much as I expected. My experience with them was terrible.

Jo
Review №50

Dr Kindred and her wonderful staff have helped me deal with and keep my psoriasis in check, even during this pandemic. They are always kind, courteous and efficient.

Bo
Review №51

Definitely would not recommend... was very unhappy with my experience there.

Sa
Review №52

Great dermatologist! Personable, not rushed, and genuinely concerned with educating and caring for the unique needs of each patient. I went to Doctor Kindred for the first time to have a mole checked (it was fine) and she took the time to educate me on what are signs to look for in troublesome moles, how moles evolve, and even what specific qualifications I should look for when purchasing sunscreen. She could also tell just by looking at the sun damage on my skin that I was good about wearing sunscreen on my face, but was probably a runner because of the damage to my arm and chest. Highly recommend!

Ka
Review №53

I am so grateful to be a patient at this facility. The atmosphere and customer service is beyond amazing. Dr. Kindred took her time with me to explained exactly what was going on, and I truly have seen a difference within 1 week of my visit. Thank you so much and see you next month.

Em
Review №54

Dr. Kindred solved what I thought was an acne problem in my first visit! After having been prescribed antibacterials for years that either didnt help or made the issue worse, Dr. Kindred looked at it from a different angle - yeast. I am so thrilled to have found her. The environment at this center is so warm and friendly as well. 5 stars!!

Pa
Review №55

I have never experience the inability to reach the a doctors office EVER!! I just left the office after waiting 43 minutes to see the doctor. Doctor is GREAT!! But need to reach the office for ANY REASON .... HORRIBLE aka IMPOSSIBLE. I need a doctor note to have my son return to school faxed or otherwise, but cant reach the office for a simple request and my son can not return without. I must drive back to office 45 minutes away after multiple attempts and no return call. Neither the phone services company say they cant even reach the office. I attempted to fax and BUSY LINE... constantly!! DOCTOR 4 STAR ... Reach office 1 STAR

K
Review №56

I havent been but have heard great things what I am really appreciating after reading the comments is the response from Dr Kindred. She has taken ownership of a consistent problem that I had a issue with which was the call center and not being able to reach someone in the office and rectified the problem. It gave me so much anxiety about my up and coming visit for my 6yr old daughter. The only thing I wish the call center would have told me is what I should or shouldnt do to her hair before the visit. So to those reading the reviews please give her a chance I have been referred to her by my daughter pediatrician as well as my coworker along with another dermatologist. I would say she is pretty solid. This is my personal opinion and was not paid to write it. I like you base my decisions on reviews a lot. I will do a update so that whoever is reading this will know that its real. Give our sister a chanceUPDATE: I forgot to tell you guys that the visit was wonderful everyone was extremely nice. As of today I am very upset right now as I have recieved a letter from collections stating I owe money. This issue was supposed to be taken care of once when you had that call center number where you couldnt be contacted directly. There was a cancellation misunderstanding and I thought it was taken care of. I still recieved another bill after that so I then was fortunate enough to talk to someone in your office because you stopped using the other service. I was told it was taken care of yet here we are in a pandemic and I get a collections letter on top of all the other Bills I have to pay. There are a lot of things I dont play about and my credit is one of them. I pray that you get better book keeping because this isnt good.

Ka
Review №57

I don’t usually take this route but I’m so done! I’ve called 3x to no avail! What is that? No one has returned my call nor has the pharmacy received a return call!! I understand sometimes the ball gets dropped, but the ball is missing in this instance! Disappointed and annoyed.Follow up to my post. Dr. Kindreds office followed up and I was able to reschedule. I appreciate.

Ra
Review №58

I went to that doctor to find out how much they charge for True Sculpt fat reduction procedure. When I was making an appointment, no one told me that I have to pay to receive an estimate for procedure. When I came to the office, the doctor spent three minutes with me telling that I am a good candidate (like I dont know) and then she left with with her stuff to make measurements. The stuff was a nurse and a new-hire. The new-hire was making measurement, at least she was trying and the nurse was explaining how to do it correctly. It was not a good idea to practice on me. They used pieces of plastic with markings on it (cross) to measure the area of work. When I was making an appointment, I was told that the treatment is $750 per area. To me area means low abdomen and middle abdomen. I was expecting something around $1500 for one treatment of both areas. However, they told me that my low abdomen will cost me $1500. Another words it is not true that that charge per area. Their area is only half of my area. I was very disappointed about how they calculate the price. It seemed to me as overpricing. So, two weeks later, i received a bill for $119 for office visit and my responsibility is $59. I have to pay $59 for estimate of the procedure I am not going to do. In good offices, they told you in advance that the appointment will cost me. This is not a good office. They overprice for True Sculpture and they charge for estimate. This doctor is dermatologist. She has nothing to do with fat reduction but yet, want to make money on everything possible. It would be a good idea if they charge a reasonable price and be transparent and upfront with their Office visit charges. It is new business. They moved from another location and it is not a good practice to treat people in new area like this.

Je
Review №59

Dr. Kindred is a great dermatologist! I have been going to her for years and she always takes great care of my skin as well as my family! The office waiting time was short and she answered all my questions and concerns!

Pa
Review №60

I HIGHLY RECOMMEND Dr. KINDRED SHE REMOVED A CYST FROM MY FOREHEAD AREA. SHE DISCOVERED DURING THE PROCEDURE THAT IT HAD ATTACHED TO BLOOD VESSELS. SHE WAS ABLE TO REMOVE THE ENTIRE CYST WITHOUT IT BREAKING...I WAS VERY NERVOUS ABOUT HAVING IT REMOVED AND THE SCAR THAT IT MAY LEAVE BUT SHE REMOVED THE CYST AFTER ENSURING I WAS NUMB AND THE STITCH HEALED BEAUTIFULLY AND THE SCAR IS ALMOST UNNOTICEABLE.

Br
Review №61

Call to make an appointment the scheduling Jennifer was rude . When she ask me what insurance I have and I explained I have USFHP she said she never heard about it. I explain it is Tricare Prime and she said she won’t think they accept the insurance. I got a referal through my insurance before call in because is Normally required so I know they accept my insurance. After she understood the insurance end up that they don’t have anything available until end of October. This receptionist didn’t have any manners at all answering the phone.

se
Review №62

Just trying to cancel an appointment because I’m running late at work and the number just says they’re office hours are9-4 Monday thru Thursday but it’s noon on Tuesday and there’s no way to talk to anyone or leave a message to cancel my appointment!

bl
Review №63

Great atmosphere, friendly staff, Dr. Kindred is very knowledgeable. I give it 5🤩

Mi
Review №64

Tried to make an appointment yesterday and today however the receptionist made it seem like it is a hassle to see what the schedule is telling me to call back tomorrow or later on, I really dont understand the lack of care especially for a new patient.

ro
Review №65

Inconsiderate

Information
6 Photos
65 Comments
4.1 Rating
  • Address:8900 Columbia 100 Pkwy Suite F, Columbia, MD 21045, United States
  • Site:http://www.kindredhairandskin.com/
  • Phone:+1 443-424-7754
Categories
  • Dermatologist
Working hours
  • Monday:Closed
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Black-owned:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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