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Sunny Family Dental Chino Hills
14708 Pipeline Ave ste a, Chino Hills, CA 91709, United States
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Na
Review №1

I RECOMMEND!!!!!!This week I had come to Sunny Family Dental for the first time! I had chipped my front tooth at the beginning of the week and my previous dental group was trying to take an arm and a leg to fix it, nearly doubling the price they charged me last + claimed nothing would be covered through my insurance, not even the X rays. After leaving them, I found Sunny Family Dental and met Sheila at the front desk. She was clearly busy, running the front desk, handling phone calls, and directing the patients that came in. But she was on top of everything and greeted me very pleasantly. I explained the situation where she immediately recognized how the other location was trying to take advantage of me. She went through every possible option for me here at Sunny Family Dental, checking what my insurance can cover and when I could potentially get it fixed. It was all wonderful information and it allowed me to make my decision clearly. I ended up booking with them the same day.When I came in for the tooth fixing, I got an X-ray from JEANETTE. She was assisting the Doctor. She was so sweet, asking if I needed anything to drink, and creating conversation while she set everything up. She was also very attentive during the tooth fix, using the suction tool, making sure none of the particles made it down past my tongue. When Dr. SHAH came in, he was very likable. He quickly showed his knowledge explaining how the tooth bonding would be added and what hell do to make sure it holds up. He also was cracking jokes which made me feel a lot more at ease (which was good to feel considering this is my FRONT tooth we are fixing, and I was already stressed out.) The Front tooth came out PERFECT. The color was matched and itd be nearly impossible for someone to detect that it was ever chipped. He even took extra time to match the shape of my other front tooth so they looked identical. Amazing Job Doc! But all in all, my tooth was fixed the same day, for the right price! (WAY more affordable than that other location)THEN, as I was planning to leave, Shelia went ahead and planned a cleaning for myself in two days!I had come back for my teeth cleaning, and there I met AMANDA. She was in charge of doing the initial cleaning. She informed me how I was very much overdue for a cleaning and had some concerns. But she went above and beyond explaining everything I could possibly comprehend about the specifics on my teeth and what I’ll need to consider moving forward. Her taking the time to inform me of everything put me more at ease, plus she never tried to use scare tactics to sell me services claiming (you NEED this and that! $$) We continued, & she removed a lot of gross build up from behind my teeth, but was extremely gentle, did not hurt at all! (I’ve been to some cleanings before that we’re very painful!!) Then Doctor Shah came back, gave it all a look over and provided me with some oral hygiene products that will help prevent me getting to that gross build up again!Now my teeth are fixed and cleaned!! Thank You Sheila, Jeanette, Amanda, & Doctor Shah for making me feel apart of the family! You guys took great care of me!!Y’all Rock!- Nathen G.P.S here is a picture of the awesome ceiling that you get to look at while they operate on you!

Sp
Review №2

Dr. Uday Shah is a compassionate and thorough dentist. My family loves him! Would definitely recommend

Ma
Review №3

The staff & Dr. here are great! They are so friendly & really care about taking care of me & my teeth. I came after going to a sketchy dentist & they have been a major upgrade. I came in during the pandemic & they are going above & beyond to make sure they are taking safety precautions.

An
Review №4

I have been coming to Sunny Family Dental w/ Dr. Shah for almost 2 years now - even after I moved to the San Francisco Bay Area. I make it a point to travel down to SoCal every 6 months specifically to check in with this dental office because the staff is just that good and the technology is extremely advanced compared to other dentists Ive been to.Example: They use a dental laser for cavity detection that analyzes the density of your teeth to determine if theres tooth decay thats blind to the human eye. The advantage to this early detection laser method is they can use a device to remove tooth decay that does NOT REQUIRE ANY anesthesia. Ive literally had 5+ cavities filled in WITHOUT ANY PAIN AT ALL.Every single other dentist Ive been to before Dr. Shah has always stuck my gums full of needles in order to fix tooth decay that shouldve been detected much earlier. Sunny Family Dental is equipped with modern tools and staff expertise that other dental offices, in my experience, just dont have.COVID: Ive been here twice since theyve implemented COVID guidelines. I have felt safe and comfortable both times and am glad they are going above and beyond to adjust during the pandemic.Highly recommended to anyone looking for a dentist!

Ho
Review №5

All precautions have been made to make your dental appointment the safest it can possibly be. If you are unsure of seeing a dentist due to COVID 19, your concerns will be quelled due to the abundance of caution Sunny Family Dental has taken. It is a process however, so give yourself at least an hour for appointments.

Pe
Review №6

The best dentist in the I.E. I have tried other dentists in the past but I found my home here. Will not go anywhere else. Dr Shah and his staff are the best. His front office personnel is very professional and helpful. If you don’t have a regular dentist that you go to then you need to come here. I refer all the people I know here.

Qu
Review №7

If I could give them 10 ⭐️⭐️⭐️ I would. But since 5 is the max I’ll do that. Dr. Shah and his team have been great to me since I started coming here. They have been great to me and treat me as family. I am not just a number but I’m a person and a valued customer. Even though my daughter doesn’t come here for treatment (because she doesn’t like the dentist). She is still treated like a princess when she walks in to the office. I am a proud member of the sunny family dental family. Great staff, polite, professional, and great dental work.

Ka
Review №8

I love this dentist office! They have really taken care of us. They have gone above and beyond by sitting down with us to work out how they can best offer us affordable services according to what our family needed. Everyone here whom we’ve encountered has been very pleasant. We have found the dental office for us that we are very happy with.

Ed
Review №9

Dr. Shah has been the best dentist I have ever been to. Being a nurse, I love hearing the factual information, all the risks, benefits, and consequences when it comes to something that he needs to do. Doesn’t shy away from what needs to be said. Very efficient and staff are amazing! Would definitely recommend anyone coming here for dentist needs. And if it’s any consolation, I don’t normally write reviews so for me to write one for him and his staff says wonders.

Er
Review №10

Dr. Shah is simply amazing.Great staff, great area, and not to mention his work is nothing but amazing. Christy, the office manager is one of a kind. She is amazing at reviewing treatment and following up to be sure you are happy with the work that is done. They treat me and my family great. Ive recommended quite a few friends and co workers and they have agreed this office and the work is out of this world.

Me
Review №11

Excellent dentist office! Everyone is very kind and helpful. The staff makes your comfort and dental health their priority. Ive had all of my dental work done here, from small things like cleanings and fillings, to getting my wisdom teeth removed and every time it has been wonderful.

Sa
Review №12

This dental office is awesome! Came in for the first time and the minute you walk in the the door you feel welcomed. It’s so modern and clean. The dentist is very nice and gentle. I have a fear of dentist but he has made my visit very comfortable. As a college student, I have no dental insurance but Christy was helpful and made my treatment affordable. I highly recommend this place.

La
Review №13

I have been so horrible with taking care of my teeth and this has been my first time to a dentist in years! It was myself and my sons first ever appointment. They treated my son like family and made him feel so comfortable! For a two year old that’s a big deal :)So happy with my treatments, simple, pain free, clean environment, friendly, and professional!Dr Shah and his team are absolutely the BEST!!!!

Co
Review №14

I normally don’t take the time to write reviews unless I had a the worse experience ever & try to save someone else from the agony, but this review is the exact opposite. I visited Sunny Smile Dental for an inexpensive teeth whitening package. I was very impressed with the knowledge and kindness from the dentist and staff. They are extremely understanding and made my visit very pleasant. A big thank you to Sunny Smile Dental!

Le
Review №15

5 stars! Staff is very friendly and helpful. Beautiful facilities. Very modern and high tech. I went in for bleaching trays. The process was very thorough and the dentist was very informative. Overall, a very pleasant experience and I would highly recommend their services.

du
Review №16

Dr. Shah is a great dentist. He took he time to explain everything to me. His office staff is super friendly & courteous. Everyone there is always professional. I highly recommend Sunny Family Dental.

Mi
Review №17

Id like to strongly recommend Sunny Family Dental. Not only do they provide quality dental care, but I found the entire staff to be very welcoming and genuine. Dr. Shah is always very thorough in his examination and is looking for the best outcome for his patients. Having spoken with Dr. Shah, he can put anyone at ease and makes any dental treatment a positive experience. If you are able to make it to Chino Hills CA, I strongly recommend seeing this dentist. Sunny Family Dental is one of the best dental practices in the area. If youre looking for a dentist or arent happy with your current dentist, I strongly recommend Sunny Family Dental.

Ce
Review №18

My husband, two young sons and I had our appointment last week. The staff and doctor were very patient with us and made us feel comfortable. They were very informative and taught us how to take care of our teeth properly. This office is very clean and the staff and doctor were gentle, personable, and patient. I highly recommend Sunny Family Dental.

Gr
Review №19

I have been a patient of Dr. Shah for almost 10 years! He is the only dentist I trust. He is very knowledgeable and has decades of experience. The staff is awesome too! Christy, the office manager, is willing to work with you in order to get you the best deal. Sunny Family Dental does not disappoint!

Ni
Review №20

I just went to Sunny Family Dental in Chino Hills off Pipeline for a cleaning/check up about two weeks ago and was told I had 4 cavities that needed to be filled as soon as possible. So that same day they had filled in those cavities for me which was awesome. I got two things done in one day, the cleaning was super fast and they did a great job. Loved how they showed me what my teeth looked like before and then after the cleaning. After, they filled in my cavities on my right side and they were super gentle and gave me these fake oranges to squeeze while they gave me shots in my gums but I didnt feel much, just a pinch as always. They made sure to keep asking me questions, letting me know step by step what they were doing. Soon after that, the doctor told me I had my top two wisdom teeth coming in and scheduled me an appointment for 2 days later to extract them. It was such an easy procedure, I was not put under, they just numbed my gums to the max. I was still able to drive and go home without any problems. The staff there is amazing, while waiting to be called in they constantly ask if I am thirsty for water, tea or coffee and if I would like some cookies and turn on the tv for me to watch. The doctors are really gentle and patient with you too. They are proficient and professional and I am going to stay with Sunny Family Dental in Chino just because of my positive experience and how comfortable I felt there with everyone.

Ro
Review №21

1st time patient to this facility and everyone was really nice. I came in for a consultation and everyone was prompt to assist me and made me feel comfortable right away. The receptionist Ms Rose was very thorough with paperwork and quick. Dr Shah was really great and I recommend new patients to come here.

Ch
Review №22

I was in pain all day with a tooth ache, I called around no one can see me to do an emergency surgery, I called Sunny Family and they told me to come in. When walking into Sunny Family Dentail I immediately felt welcomed. Staff was wonder, sweet, and helped me resolved my issue with my payment. Procedure was fast and simple, Doctor Shah was very friendly and informative. Him and his staff made me feel like family. I will be back and I’m proud to say I found my new dentist office. 100 stars :)

Da
Review №23

We’ve never had a less than great experience with this dentist. Always very caring with my kids. They always make sure we’re comfortable when dental work is being done. The front office is the best! They make you feel special if you happen to go in on your birthday. They are all just the best! We would never go anywhere else.

Ni
Review №24

This place takes away any fears you might have about getting dental work done. Teeth plays a huge role in your overall health. While you are getting your teeth done you are being educated on how to protect and maintain healthy teeth. Don’t hesitate to come check your new dentist!

Ju
Review №25

They are the best! I have been coming in for the last 8 years and I am so happy to have found them. Dr. Shah is gentle and has been very friendly every time. Christy whose the office manager is very friendly and caring! Love going to the dentist!

Re
Review №26

I drive from Anaheim to this dentist office because they are very attentive and courteous to my needs. They ask how I’m doing and what kind of work I’m going to need done. I have a television on while I’m getting my work done so I’m not staring at the ceiling, which is a total plus for me. I also get a warm towel to relax my face after my work is done. Definitely recommend this dentist!

Li
Review №27

Im very pleased with my doctors work. He really took the time to teach me how to take care of my teeth. Also all the staff members are super sweet. I definitely do recommend Dr. Shah.

Ge
Review №28

This review is for the Chino Hills office.Dr. Shah is friendly and keeps you informed while under his care. He is practically painless. Very happy with his care.The staff are all very friendly, very helpful and efficient. The text message reminders are very helpful.Strongly recommend Sunny Family Dental.

An
Review №29

I drive from Fullerton just to come to this office. The doctor is great and so is the staff. From the minute you walk in the door you get a cheerful greeting from the office manger Christy. Once you get to the back, the staff makes you fell like family and make your visit welcoming. Highly recommend Sunny Family Dental

In
Review №30

The Dentist was great hardly hurt at all he keep you very calm. Best dentist. And the girl that was work with him was very good ..I recommend this dentist. I would recommend this dentist to ever one especially the ones who has had a bad experience with there dentist.

El
Review №31

My son and I went to see Dr Shah for the first time, and had an exceptional experience! We actually *enjoyed* going to the dentist! Friendly staff, very personable, and informative! As much as I loved our previous dentist, Dr Shah has surpassed all my expectations!

sh
Review №32

As a young adult, going to the dentist on my own..is kind of new and the staff made it so fun and friendly. I enjoyed my time, I feel they really did an outstanding job. Its a really comfortable environment and definitely would like to come back for more appointments.

Ra
Review №33

Here at Sunny Family Dental, everyone is very friendly, the office is very clean, the Dentist shows and explains everything in detail that is going on with your teeth, and the treatment coordinator is very helpful and explains everything thoroughly. I would recommend this office to anyone. Very good prices too.

Br
Review №34

Great place. Me and my husband were first timers and we loved it. we drive from riverside and its so worth it. Great staff and dentist. Highly recommend.

Me
Review №35

I initially came in for a teeth whitening promotion I received, but after my experience at Sunny Family Dental I decided to do my teeth cleaning here & I couldn’t be happier! Super friendly staff, cleanliness is on point! I will definitely be doing any future appointments here, I found my new dentist!

Je
Review №36

Very good professional dentist, he takes care of all my family. The staff is also very professional and friendly. All and all a very good experience, highly recommended.

St
Review №37

Dr. Shah always takes the time to explain and discuss treatment so that every member of our family, from parent to child, has a great experience. He and his staff are wonderful and very friendly, making for a very pleasant visit every time!

mi
Review №38

This is my first time at Sunny Family Dental, and am very happy with the care I received the staff is very friendly great customer service. DR. Uday Shah is the best.. I have a big Dental procedure , he explain and educated me patiently all the steps and make me feel confident . highly recommend!

Ma
Review №39

Loved coming here. Doctor Explained everything. Definitely going to go back and take my kids to get there check up and all dental work. Only downfall for me is they only take PPO or cash. But great Dental office. I loved it .

Ir
Review №40

LOVED IT. VERY PROFECIONAL STAFF AND THE DOCTOR IS AMAZING. I GOT OUT OF THE OFFICE WITHOUT DOUBTS OF MY FUTURE PROCEDURES TO HAVE THAT WHITE BRIGHT SMILE THAT EVERYONE ALWAYS WANT :)

Br
Review №41

Fast efficient service. Work with my insurance to keep cost at a minimum. Staff is gentle with the treatment. Doctors give the best recommendations. Im more confident with my smile.

Da
Review №42

Came to Sunny dental for a promotion for teeth whitening. Dr Shah is super informative. Great friendly staff ans a super clean office.

JR
Review №43

Great place! Doc’s and Staff treats you awesome and make you feel like family! Highly recommended.

Za
Review №44

Staff is excellent and very caring for patients. Dr. Uday Shah does an excellent job. Overall great place for dental work!

Ma
Review №45

Very good experience, very informative. Very nice and friendly staff and Dr. Will definitely be coming back as soon as I get my coverage from work. Thank you very much. Greatly appreicated. :)

Ra
Review №46

Great experience - very nice helpful staff and excellent dental work - smiles!

Ma
Review №47

Further DisappointmentI wish I could write a great review for this practice, but I cannot. After paying nearly a thousand dollars on top of insurance to have several things fixed on my upper right side of my mouth (I will have to request my documentation legally), I was still in excruciating pain. Because during this process, the doctor had already chipped my right front tooth and then hastily fixed it with an agent that easily stains, AND I had already gone to him at a later regarding the pain after getting the work done (he gave me some Sensodyne and said it was normal), I went to another dentist in desperation and in excruciating pain. What I actually needed was a ROOT CANAL! And since my insurance had already been used up by him, I had to pay out of pocket. After the root canal my pain disappeared. The nerve had been dead for some time and my current dentist said he had no wonder why I was in so much pain.I incurred thousands of dollars seeing first my primary dentist and then an endodontist because Dr. Shah could not figure out I needed a root canal. The worst part was that I spent over a month in terrible, terrible pain.This experience combined with the lateness of the doctor (he would often go to the bank at lunch hour, resulting in tardiness) and his unprofessional, constant criticism of his dental assistants...I would not have chosen to come back here ever again if I hadnt shelled out the pretty penny! I expressly told the doctor that I was exclusively breastfeeding and my son wouldnt eat without me, but he always showed up late to his appointments. He talked down to his assistants while there all of the time in front of patients including myself.His stellar reviews come from offering free cleanings to patients who post good reviews.Update as of 10/24/18: Dr. Shah saw my review and called me. When I explained what had happened, he berated me, saying that there was no way for him to know that I needed a root canal. He said he would give me a partial refund MAYBE and out of the kindness of his heart, though at the same time he was very rude to me on the phone, interrupting me and telling me that he did nothing wrong, that he did not owe me anything, and that he was a good dentist. He said IF I brought the appropriate receipts to his office he MIGHT pay part of my bills I incurred after him.After thinking how much pain I was in for over a month due to his negligence, I decided to call him back. I had already planned to complain to the Dental Board of California and the Better Business Bureau, so I decided to ask for a full refund of my root canal. I told him how much it was, and he told me I was lying, that it could not cost what it did (just over $1,000). He said that was too much money, he would not give me a full refund, and then hung up before I was done talking. At no point did I raise my voice at him, but he again berated me, saying he would have to see the receipts to believe I ever paid that much, and that he didnt owe me anything.Had Dr. Shah simply apologized for missing the root canal, I would not have asked for a refund at all. But, given his rudeness, how he offered he MIGHT pay for something IF I showed him the paperwork, his meanness to his assistants, and my pain, I felt further action was necessary.I submit my complaints tomorrow. I regularly saw him during my many visits talk with meanness to his female assistants. This is not acceptable and very unprofessional, particularly in front of patients, and I felt very, very uncomfortable.Dr. Shah did not provide me with the correct treatment. IN SPITE of his response, I was perfectly willing and able to pay any amount incurred. He simply did not see I needed a root canal. Though he sees my route as one of aggressively attacking, I wish to provide an accurate review. His response below seems unprofessional. If you go here, you can decide for yourself what kind of dentist he is.

Ni
Review №48

A caring and competent dentist, who has taken care of both routine and complex issues for me over the last two decades. Highly recommended for anyone looking for a dentist.

Am
Review №49

I refer this place to everyone! Amazing service and very welcoming. The staff and Dr are so friendly i always have a great experience.

Ju
Review №50

I’ve been coming to Sunny Family Dental for years and always have the best experiences with them. Friendliest staff and it’s always an in-and-out appointment.

Li
Review №51

The staff is great the hygienist is awesome. she is very caring. the dentist is very good.

Lu
Review №52

I highly recommend Sunny Gamily Dentist and Dr Shah is awesome. The staff is friendly and makes you comfortable.

Fe
Review №53

Friendly staff. Been coming for a year and can tell a dramatic change to my oral health. Thank you Dr. Shah!

St
Review №54

Friendly and helpful staff. Fast and efficient. Would recommend for anyone!

He
Review №55

Super friendly staff that goes out of their way to make you feel comfortable ! Clean office . Good experience and will continue to make appointments here at this office

So
Review №56

Had a very pleasant visit. Dr. Uday Shah was very friendly & informative. Highly recommended.

El
Review №57

Great facility and great people . Super professional and walk you through everything step by step. They call your insurance and take care of the billing.

Ro
Review №58

This office is amazing evertone on Dr. Shahs team is super nice and gentle . I rarely ever feel nervous coming here and I’m terrified of the dentist ! I know I can trust them with my teeth to always give me the best treatments, they always take their time and their attention to detail is crazy , I’ve never felt so comfortable with a dentist or even dr in general . I recommend this place to anyone who needs any type of dental work done.

Er
Review №59

Always a pleasure coming to see Dr. Shah and his staff very friendly, experienced and fast your in and out before you know it. Makes coming to the dentist a breeze.

Ma
Review №60

Awesome facility!Clean and respectful environment, super nice and great service!

Ro
Review №61

Since I’ve known Dr. Shah and all of his staff they have been very nice and very professional I would never consider going anywhere else for my dental needs I refer friends and family all the time to them .

Ja
Review №62

Today was my first visit at Sunny Family Dental, and my experience was great from start to finish. Christy at the front desk was attentive and welcoming. The dental assistant Alma was very kind, sweet and helpful every step of the way. Dr. Uday Shah throughly explained a summary of my visit and Ill be coming back soon to finish the process for my teeth whitening.

Yo
Review №63

Same day appointment and same day fix all in one. Ive been coming to SFD for 5yrs now I wouldnt think about going anywhere else. Big thumbs up to the team at SFD...

de
Review №64

This place is amazing very clean and all the girls are so sweet they take time for everything

Je
Review №65

Dr shaw is very gentle , staff is very sweat. Nothing but professional at this office.

Ma
Review №66

Dr Shah and his assistance are excellent and his tretmentb and welcome style is great and I see first time in my experiance, I say realy realy great job and aervice, Thanks to all

Ni
Review №67

Dr Uday Sha and staff is professional and friendly however what is unique about Dr Shahs approach to dental care. He encourages you good dentanal care by in-person training! Awesome. Thank you Dr. Shah.

Sh
Review №68

Dr. Uday Shah is expert doctor. He has treated me today for crown preparation. I was little nervous. However he treated very nicely and without much pain he put a temporary crown. More than a doctor he make me feel like I am part of his family. When he found out that I have surgery scheduled next week Even with his busy schedule he cleaned my teeth with extra care to avoid any possible becterial infection in my mouth. Such extra care above and beyond professional courtesy is not seen every day. He is my dentist since last 20 years and year by year every time I am getting better and better care and treatment. I consider me and my family very fortunate to be treated by excellent Doctor. I recommend every one to try once and find such great care available to them also.From Shailesh Vakil.

Ce
Review №69

Highly recommend that you stop bye and get a deep cleaning on your teeth the got great customer service and they got even got great prices

No
Review №70

Everyone was very nice and the Dr was very informative and explained everything very thoroughly. Highly recommend this place.

ju
Review №71

Great with kids had my 2 yr old in for first visit and they did a fantastic job.

Hu
Review №72

This place is amazing. The staff are very friendly.

Th
Review №73

Dr Uday and his staff are very nice and want to make sure you are very comfortable. I have 3 additional family members who have been seen by Dr Uday. They are very professional.

Ne
Review №74

Friendly staff and Dr. Shah wants to be thorough.

Jo
Review №75

Staff was very helpful and the office was very clean!

Da
Review №76

Very educational and detailed service. Very friendly staff.

Kr
Review №77

Super friendly staff and very professional :)

00
Review №78

Very good staff and always friendly

Al
Review №79

First time here. Very clean office and friendly staff.

La
Review №80

Will never come again!

Le
Review №81

I love this Dental Office!!

Information
45 Photos
81 Comments
4.8 Rating
  • Address:14708 Pipeline Ave ste a, Chino Hills, CA 91709, United States
  • Site:http://www.sunnyfamilydental.com/
  • Phone:+1 909-606-4337
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dental implants periodontist
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:11am–8pm
  • Tuesday:9am–6pm
  • Wednesday:8am–5pm
  • Thursday:7am–4pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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