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CLEAR Wellness Group
1605 S Michigan Ave, Chicago, IL 60616, United States
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Me
Review №1

Have been for Covid testing only. I was in and out in literally less than 5 minutes. I made my appointment online. Super fast, clean facility. Highly recommend.

Lo
Review №2

This was the best experience I have had taking any test. They were fast, efficient, and very nice. It took me less then 3 minutes from checking in to getting bthe test done. Everyone should go there for testing.. if I could give 10 stars I would.

ty
Review №3

*BIG SCAM* They said they accepted my insurance then sent a bill for $440 3 months later.$140 for the COVID test and $300 for the visit. Do not Book. *UPDATE* Shortly after the review, I was contacted by the Clear Wellness Group. I am currently working with my insurance to take care of the bill.

Ju
Review №4

They were quick, very professional. And I feel they were very caring !!! I would definitely recommend

Ca
Review №5

Best intake process I’ve ever experienced with any sort of medical practice, to be honest. Came by for a rapid COVID test, took maybe 7 minutes to set appointment online, fill out paperwork (minimal) & send them my insurance card / license. Called them to ask a follow-up question and to let them know I was running a couple minutes late & they answered my questions easily & said no problem re timing. When I got there, whole thing took 5 minutes and they return results same day (said sometimes within an hour). I’m looking up what else they provide so I can use them for other services! Definitely recommend.

T
Review №6

Quick and easy. Takes a few min to register so adjust appointment time to include registration.

Ca
Review №7

Super fast and easy! In and out in 10 minutes! My rapid test results were emailed within an hour.

Mo
Review №8

I scheduled a visit for a PRP test to fulfill a wedding requirement. The front staff was phenomenal with plenty of energy. There were several time slots available for same day testing.

La
Review №9

This is place I bring my entire family for COVID testing. The process is fast, and everyone working is professional. It was very easy to book an appointment and most communication is through email, one of the reasons why they are able to get people in and out so quickly. I would recommend.

Er
Review №10

Fast and easy. We were in and out in moments. Results came back almost immediately. My child was able to attend school the next morning as a result.

Ka
Review №11

This has been my primary location for covid testing. quick and efficient service. polite staff. there no wait today so they we’re able to accommodate me beyond my appointment time. my rapid results were return within 30 minutes

Ju
Review №12

Very quick to get an appointment and get tested! The woman that tested me was kind and patient and willing to answer all of my questions.

Sa
Review №13

I was able to get a same day appointment less than an hour before wanting to get tested and they also take walk ins. Signs directing you to facility and to testing space were clear and easy to follow. No wait when I got there. Front desk attendants were precise, polite, helpful, and quick. Common area was kept clean and had hand sanitizer available in multiple areas. Check in for the COVID testing in the back was quick and straight forward. Overall good experience.

Va
Review №14

I was greeted immediately after I walked in the office there were two woman at the front desk both very happy, I noticed the place was super clean ! The service was excellent and fast i was in the best being tested within 3 minutes of checking in the service in the back was amazing as well I was greeted by a woman and a gentleman took my test. IWas in and out of the place within 5 minutes will be returning

Je
Review №15

Excellent staff and Doctors!!!! I was able to get a same day appointment over video and establish a primary care physician. I would highly recommend this provider to anyone looking for a provider who is incredibly accessible and is complimented by a staff that is incredibly knowledgeable and helpful.

Ch
Review №16

I went here to get rapid tested and they have the process down to a science. I was in and out within 10 minutes despite 5 people being in line ahead of me. Highly recommend.

De
Review №17

I love coming here to take my Covid test. Everyone is so respectful and genuine and they are so nice and get you in and out without a hassle. Love all the workersKeep up the great work!

Eg
Review №18

I was in and out the door in 6 minutes! They were friendly, professional, and the facilities were very clean. Best testing experience I’ve ever had!

An
Review №19

The staff at Clear Wellness Group was amazing. The process to schedule a test and in-person check in was simple.

Me
Review №20

Made a last minute appointment and got through super fast. The staff was nice & inviting.

Br
Review №21

Went to do a Covid-19 back in December and they simply never sent results or even ever communicated anything back. Had to travel abroad to see my newborn daughter and wasted thousands of dollars because of this companys incompetence on changing flight fees and having to pay a premium to get tested again at an actual competent clinic.Avoid them if you need your results in a timely manner.

Ki
Review №22

Quick Covid testing. Courteous receptionist, doctor and assistant. Highly recommend. Could use a tad of cleaning inside. Fixing the toilet paper holder in the restroom and a quick sweep of the floors but that’s me…

Lo
Review №23

Very nice welcome, reception team. Test was quick easy and painless!

Ge
Review №24

Fast, convenient and easy Covid-19 test site. RAPID test results came in less than an hour!

An
Review №25

The visit went very well the staff was wonderful from check in to test took less than 10 minutes I was out before my actual appointment time I would recommend this site

Ha
Review №26

Really degrading over payment plans - acted like it was shocking someone would want a payment plan for an overcharged bill. Classist. Please don’t contact me about this negative review. Just do better and train the front desk on self awareness and better understanding of varying financial backgrounds.

Mi
Review №27

Went in for a CoVid test for a wedding that I was invited to at the last, and I do mean last, second. Courteous, helpful, understanding, efficient on their part, extremely grateful on mine. Top notch

Ka
Review №28

Wonderful experience! Everyone I spoke to was super helpful and knowledgeable. The process was extremely quick and easy!

Da
Review №29

The process for Covid testing is fast and efficient. After the online registration- I was in and out of there in a few minutes.

Wi
Review №30

The place was clean and nice. The staff was great and very knowledgeable. When they gave me the Covid Test they were very helpful and friendly. This place is A+++++ !!!!!!!

Vi
Review №31

Melani at Reception was courteous, helpful and informative. The Techs performing the Covid Test were both knowledgeable and quick.Finally, my visit with Dr. Cook was everything I needed for an impromptu visit. Dr. Cook understood my situation, asked about any medical conditions and medications while finding a solution to help me through a sudden trip abroadEverybody I met made me feel cared for and welcome.Thomas McElligott

Le
Review №32

Great location with super nice staff. Very clean and organized

Li
Review №33

I absolutely love Clear Wellness Group. It’s one of the best facilities around. The staff is very professional. Taking the test there are really quick and they don’t keep you waiting period results of test as well. The only drawback is parking in the area. Great staff love it!

Me
Review №34

Appointments are easy to schedule online and the entire process takes less then 5 minutes. My most recent test was over Labor Day weekend and the rapid test came back in about 15 minutes and the PCR test results came back in approximately 24 hours.

Ja
Review №35

I love this clinic! They are professional and courteous and you are normally in and out quickly. They offer same day appts. if you need to get a Covid-19rapid test. The staff appears to be all women and they offer womens health services so I would be happy to start going here more frequently.

E
Review №36

Love this place! Physically beautiful and clean. More importantly I feel I receive the best care. Landed after multiple delays and wanted to test for covid. The Staff is always welcoming and display a professional attitude over the phone and in person! I know working in healthcare is not easy. This team does it right!Thank you!

Em
Review №37

Very efficient service. I love that I can pre-register and go right through. Thanks.

An
Review №38

Amazing customer service. Knowledgeable staff & efficient! Nice people doing important work!

jo
Review №39

Very nice office and very nice staff. Incredibly welcoming and warm people. I’d definitely recommend to anyone.

Ro
Review №40

Extremely professional clinic with swift service. Would recommend to anyone needing medical services

Ch
Review №41

Very friendly and efficient. Real pros.Results come very quickly for rapid & PCR. Walgreens took 4 days

Yo
Review №42

Really easy and they dont stick it all the way up your nose. No pain for the COVID testing and i was in and out in less than 10 mins

Am
Review №43

I have been a pain patient since 2004 and I have been through the typical pain patient ringer. Three years ago, Dr. Trivedi changed the way I look at pain management. If you need a pain management practice that genuinely cares about you’re well-being, will listen as long as you need them to, AND offers multiple ways to communicate should the need arise (and FYI, for pain patients, sometimes just having the security of knowing you have an open line of communication reduces anxiety, and offers peace of mind), this is the place to be.Dr. Trivedi and his team are hands-down the best pain management practice in the Chicagoland area.

Ta
Review №44

The tech was pleasant and provided excellent customer service. She explained the prosess before proceeding to swab my nose. I appreciate professionals.

Ki
Review №45

Quick and easy process. People were kind, knowledgeable, and considerate. Educated me well on what to expect next. Will be returning in the future.

Xi
Review №46

Very fast and easy COVID testing. No wait, very pleasant, and we were able to get both the PCR and rapid. Would recommend!

Se
Review №47

Very friendly staff and made getting a covid test fast, easy, and safe

Al
Review №48

The entire staff, from the front desk to testers and lab workers, were all incredibly friendly and professional. On top of that, this was one of the most efficient groups in any health care clinic I have come across. I showed up 15 minutes before my appointment and was out of the building in less than 10 minutes. I never do reviews but I was particularly pleased with this experience.

La
Review №49

Made my appointment online without issue. Friendly staff. Clean facility. In and out within 10 minutes.

Ma
Review №50

This is my second time coming to this location for Covid testing and each time I was in and out, staff was courteous....efficient and just made the whole experience pleasant.....especially since we had a party of six......I would definitely recommend.

Ma
Review №51

Entire staff was great. Practice was well run.

Br
Review №52

Great experience! Everyone was friendly and I was in and out in less than 10 minutes.

Ma
Review №53

Clean location, nice atmosphere, friendly employees, and very prompt service for COVID-19 testing. I am very happy to have found this wonderful clinic in the South Loop.

Je
Review №54

Quick, easy, well staffed, and straightforward instructions. Thanks all!

Ca
Review №55

They were very professional, and provided excellent service. Very quick process, no waiting.

Pa
Review №56

Everyone was efficient and professional, I got my test results by the time I got back to my office! Highly recommend!

Al
Review №57

Have done covid tests with no line, both scheduled and walk-in, and have never had to wait - results show up in hours for rapid and quickly for PCR.

Jo
Review №58

Went in for RAPID testing. In and out within 10 minutes. Pretty smooth visit.

Li
Review №59

Appointments were easy to make. Appointment itself went fast and smoothly and staff was extremely nice and efficient staff.

Gl
Review №60

Omgoodness this was my first covid test and I had heard horror stories of lines of people at walgreens and CVS and just unorganized staff. The CLEAR Wellness Group is friendly caring and then office is so beautiful and clean. Thank you Staff 💕

TI
Review №61

They are more orderliness and healthy environment. Staffs are already at the office before 8am to attend to the customers... More Effective to the service.

Ke
Review №62

Friendly, professional and timely. They get it done right and do it quickly. I didn’t want to leave a message and just planned to call back, 2minutes later they called me! Customer service like this is a rare find. I’d recommend anyone to Clear Wellness.

Ty
Review №63

I needed a rapid Co-Vid test for a 6am flight the next day. The staff assisted me 50 minutes before closing; I had my test results via email 30 minutes later. Since Im not a regular patient of the clinic, nor a member of the insurance groups they accept I feel the staff went above and beyond serving me.

De
Review №64

Super easy to make an appointment and get covid tests. Effective and personable staff.

Tr
Review №65

Very orderly and timely. The staff was nice and answered my questions.

DJ
Review №66

Quick and painless. Testing done in an open air ish garage which was cool.

Ja
Review №67

Always a pleasant experience, whether appointment or walk-in. Kind and welcoming staff. Recommend services.

Ra
Review №68

The process from beginning to end was very convenient and quick!

St
Review №69

The Clear Wellness Center is a very clean environment, as you step in doors the staff greet you and service was very prompt. My visit was just about 5 minutes in total, once my mom and I reached the back room mire staff were there to greet and assist us as well as explain the procedure for which we came in for. Service was performed with accuracy and great patience for my mom. I will without q doubt recommend family and friends to this facility. Remarkable service!

Ar
Review №70

I was in and out and the lady that helped me was very respectful. ❤️

Ma
Review №71

Easy and convenient COVID-19 testing site.

Er
Review №72

Not sure if it was user error or what: I had originally scheduled an appointment via the website for a primary visit on Saturday but when I showed up for my appointment I was scheduled for a covid test which is not what I wanted. They told me that they didn’t have any more primary visits open so they asked me if I wanted to schedule a visit for Tuesday so I agreed. I show up on Tuesday and first of all they could not find me easily in the system even tho I had provided all my information on Saturday. Once they found me they took me to the back and put me in a room where I waited for 3 minutes when someone walks in and asks “are you here for a covid test?” So I was like no I’m not. So then the lady takes me to another room and I wait for another minute before the nurse finally started taking my vitals for my primary visit! After this point my nurse, Tifanny and my doctor Eric were extremely pleasant people and my visit was great after that. The lady that took my blood was extremely nice and we had a good conversation while she drew my blood! The mix up with appointments almost ruined my experience here but the doctor and nurse and also the lady that took my blood was extremely NICE!

th
Review №73

Quick test. Clean and very helpful staff.

li
Review №74

No waiting once you make your appointment.Staff is quick and friendly.

Da
Review №75

Incredibly well organized and efficient. Very impressive.

ve
Review №76

Fantastic, quick service. Super easy to get a covid test.

Sh
Review №77

I highly recommend this place. The service was excellent! No waiting. Pleasant customer service. Excellent medical service.

ka
Review №78

They are very professionals , also very accommodating when it comes to appointments....fast Covid-19 test & results in just over 2 hours ... A great experience in todays reality.

An
Review №79

Very quick. Booked on a Monday morning at 8:40. I was in the door by 8:50 and then out the door by 8:55 Pleasant staff very clean and super quick

Av
Review №80

Great experience! All staff were very friendly and personable. Nurse/doctor was very helpful

Ch
Review №81

Very nice place. Everything was spotless and cleaned. All of the staff was exceptional! Fast service!

Th
Review №82

Very dissatisfied with their billing practices. I signed up for a covid test in December in the height of the pandemic. This involved a walk through their garage for a nasal swab after the generic covid screening questions. This was less than 1 to 2 minutes.I just received a bill in July (7 months later) for a new patient office visit. They are claiming every test is ALSO a new patient office visit with the doctor. I signed up for a test I verified was covered by my insurance, but not an office visit or establishing care. The covid screening questions alone also cannot satisfy a billing code for new physican visit.I am challenging this bill and will update this review accordingly, but am very concerned about these billing practices.

Jo
Review №83

Very quick and easy process to schedule a rapid COVID Test.

Li
Review №84

The Staff is very welcoming & knowledgeable.I highly recommend visiting this location.

Da
Review №85

Not enough details as to how the test would be taken. Called three times to get further details and call was never picked up and all went directly to voicemail. They did answer my questions so I appreciate that and the person who did the swabbing was gentle. Need to clarify website and directions on COVID-19 testing.

Ti
Review №86

Came for a Covid test. Lovely office decor. Convenient hours. Friendly, efficient staff and check-in.

Ta
Review №87

Fast service and attention to detail. Grateful we found them!

An
Review №88

The staff was really nice and the test was, rapid if you will 😂

Ho
Review №89

This place is so beautiful inside, fully renovated modern space with beautiful contemporary furniture. I felt so at ease there and the staff was so sweet, knowledgeable, and professional. I would definitely go here for anything else I might need! A great bonus is that there is street parking everywhere!

Ta
Review №90

The staff was exceptional! Big thanks to Eric Cook for great care!

Ma
Review №91

If you live near the South Loop, I highly recommend this location for getting your COVID test. Online appointment is super easy to make and you even complete all paperwork online. You create an online account so you can easily check back in for your results and billing (although my insurance covered most of it - I only had to pay $23). Unlike other locations, you have to go inside, check in in the front lobby, then you go down a hallway that leads to the back garage where the testing occurs. From check in to check out, it took 10 minutes. I had my results in 24 hours, even though it could have taken 48 hours. Very thankful for an easy process!

Ga
Review №92

I have tested here twice now; they have such a smooth and contact free check in process and the entire system is very clean! Staff are also very friendly and safe. I have tested at multiple other facilities and this is by far my favorite, and the most stress-free.

Ca
Review №93

Got in and out fast great service 👍🏽

Pa
Review №94

Great place! People are fantastic and super nice to work with

W
Review №95

The billing department is inept. They tried to bill me for a an additional $220 over what my insurance paid for a COVID PCR and rapid test. This amount was outside the negotiated contractual rate already paid by my insurance company ($220) and against federal law (CARES Act). When I contacted Clear Wellness Group they gave me an email address to contact that would get back to me in 3-5 business days. Be aware of ANY bills they send months later - check with your insurance company and know your rights because they will try to double bill you! Under the CARES Act you should be charged $0 for all COVID tests.

Ti
Review №96

Fast & easy process. In and out within 10 minutes.

Ja
Review №97

We were running late to the last appt of the day on Easter Sunday. They still accepted and tested me even though I showed up 10 min late for the appt and 5 min before close. First time I have been tested so I wasnt sure what to expect. I was pleasantly surprised by how quick and painless it was. Left and got results the same day. There was an issue with the report that was sent over email which I followed up on and was resolved quickly. I then needed a sign off from a doctor/physician for employer. I was able to schedule a zoom session and the needed paperwork was sent the same day. This was a really positive experience overall.

Ta
Review №98

Friendly, professional staff, reassuring and meticulous when answering questions; fast, and free. You can’t eat that!!

Na
Review №99

Scheduling the appointment and getting tested was easy. Staff were courteous and professional. The main reason for the test was to travel abroad. Although results were promised within 48-72 hours of testing - it has been almost 20 days and still no results!!! Emails are essentially ignored and no responses even after 10 days. If you are looking to get results (at all) or in a timely manner - good luck. Look elsewhere.

Ju
Review №100

I could schedule an appointment for the same day, while we were driving there, just took us a couple minutes. The website is pretty user friendly. Once there, check in was fast and all the staff was polite and professional. I got Covid tested, in a couple minutes I was ready to go home. I received my results as expected via email, on time. I got tested Monday at 6pm, got my results Wednesday afternoon. Cost free, no insurance needed. I was kind of scared it might hurt (it was the swab test), but it didn’t hurt at all. The doctor was very gentle and made me feel relaxed/confident.Plus I created my online account at Athena Health to follow up and link all my medical info.Thank you so much to all the medical team and staff at Clear Wellness!!

Information
19 Photos
100 Comments
3.4 Rating
  • Address:1605 S Michigan Ave, Chicago, IL 60616, United States
  • Site:https://www.clearwellnessgroup.com/
  • Phone:+1 312-535-5770
Categories
  • Travel clinic
  • Doctor
  • Family practice physician
  • Mental health clinic
  • Mental health service
  • Women's health clinic
  • Orthopedic clinic
  • Pain control clinic
  • Sports medicine clinic
  • Pain management physician
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–6pm
From the business
  • Identifies as women-led:Yes
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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