Dr. Joe explained the procedure for the surgery well. She asked several times if my son and I had any questions. Great personal skills!

I inquired about a new patient appointment and got a call from the office over a week later. The appointment setter/receptionist has very poor communication skills. She initiated the phone call to me and when I kept asking which office she is affiliated with bc I had contacted numerous ENT offices at one point. The receptionist kept stating “the ENT office”. I had to reword the same question to figure out what the doctors names were and with that her reply was “we have multiple doctors”. I finally gave up and asked for her to list off the doctors names. Once she said Dr Jo, I then realized it was The Nasal and Sinus Center with Dr Stephanie Jo. There’s no way I want to schedule with an office who has this type of professionalism. I can’t give a review about the doctors or medical staff bc I didn’t want to continue my interest with the office after the difficulties with the receptionist.Update- I told the receptionist that I didn’t want to schedule and now I got a letter saying I missed my appointment on October 2nd. The clerical office staff is clearly not managed properly.

Dr. Joe did a wonderful job on my sinus surgeries, I highly recommend her and the use of laser surgery on constant polyps. I can breathe!!!! She also referred me to physicians in the allergy dept and lung dept, so all my issues were addressed.

My experience with UIC and Dr Joe has been a personal nightmare.anyone planing to have surgery done at UIC should seriously reconsider.The whole department is dirty and unorganized and the whole staff has little regard fortheir patients. My life has been permanently effected by my decision to let Dr Joe perform surgery on me. Please dont make the same mistake.Feel free to contact me for details.

Horrible