Wow! What a great first impression! Dr. Woodmolo had me at hello! She is attentive, a great listener, patient, maternal, kind-hearted, sweet-spirited, very informative, and understanding! She is a blessing from God in heaven and should be cloned for all patients needing a specialist for reproductive care. Im so glad to have met her and believe that all of my questions for so many years will finally be answered and everything Ive been waiting for for so long will finally come to pass. Thank you for all you do, Dr. Woodmolo! Youre one of a kind!!! God bless you!

Dr. Wood- Molo is great! She is very knowledgeable and explains everything so well. She is open and honest with you, so you know what to expect and can be prepared for this emotionally and physically difficult process. I really like her manner of speaking when she’s using vivid imagery and personification in a fun way to describe what’s happening in your body 😁

I was very excited to meet with Dr. Mary virtually, which saved me a very long commute to the city. She was warm, inviting, and very considerate of my discussion with my past miscarriage history. I felt right away a great connection to her. She seemed open to the holistic approach I already had been using, and revising aspects of test results I had provided, unlike other doctors who were dismissive. I felt she was well learned in new research and suggested to look into another Yale medical doctor as well. She explained things simply using funny anecdotes. A potentially stressful appointment quickly was filled with laughter, and excitement for going forward. We also discussed all the areas that will be tested going ahead. She was also very considerate of my distance from Rush UIC location, and offered going to another closer facility to me and my husband for labs and ultrasounds for remote monitoring when possible! So glad I found her.

I am so pleased with the caring that they provide for me. Such a positive energy with the staff. Dr. Wood Molo is by far the BEST Doctor I have had throughout my whole life. She treat her patients like family. She makes sure you are well taken care of and all your answers are answered and taken care of. I have been going through reproductive issues for about a year and none of the doctors seem to find my issue. Once I started seeing doctor wood Molo my problems have been getting solved and taken care of. I’m so pleased and blessed I made the decision going to Doctor Wood Molo facility. I love her and the staff. I always look forward to seeing all they’re beautiful faces. If anyone is having reproductive issues I suggest for to Wood Molo! Your answers and problems will get solved and handle.

Dr. Wood Molo and her team are professional, friendly, and thorough. I feel that my care has been excellent. They take care of a lot of patients and so visits are often quick, but once you realize you will have so many you are glad for the efficiency. They have a nurse line and Ive always received a response to my questions. Glad to be in this LTR with such nice providers!

Did you know that infertility patients are at a significantly higher risk of depression than the general population? Its true! See references below.I have a history of low-grade depression and anxiety, and thus I was surprised to find that I was not monitored for the signs and symptoms of my depression during the process of infertility treatment. In fact, when I felt I was in crisis, I confronted Dr. Wood Molo and told her that I felt that the clinic had a responsibility to monitor all side effects of my treatment, not just the physical ones.Would you like to know what she did in response? She fired me as a patient.Thats right, guys. The clinic turned its back on me when I was in greatest need.I found a better clinic, Vios, that was more attentive to my problems. But if you are someone who finds the experience of fertility treatment to be psychologically difficult--and thats pretty much all of us, as far as I can tell--then steer away from this clinic. They have abdicated their responsibility to consider the whole patient, not just the endocrine system.ReferencesBurns LH. Psychiatric Aspects of Infertility and Infertility Treatments, Psychiatric Clinics of North America (Dec. 2007): Vol. 30, No. 4, pp. 689–716.Cousineau TM, et al. Psychological Impact of Infertility, Best Practice & Research: Clinical Obstetrics and Gynaecology (April 2007): Vol. 21, No. 2, pp. 293–308.

Dr. Mary Wood Molo, the nurses, and the other staff members at the Center for Reproductive Care were all extremely helpful and truly care about their patients. I cannot say enough good things about Dr. Wood Molo. She puts her patients first and I had a wonderful experience.

Dr. Wood Molo is so nice and personal. Highly recommend seeing her!

Yelp has more accurate reviews.They will eat away at your insurance benefits performing a multitude of ultrasounds and lab work, never once explaining anything. Communicating with anyone in the office- for results or follow-up appointments is a challenge. Getting any sort of follow-up, seeing, or communicating with Dr. Wood Molo is next to impossible. (Dr. Wood Molo does not perform any of the procedures, they are all done by her ARNP or a nurse.)If you decide to use their services, ask questions and demand answers. This seems like an obvious statement, but in the midst of fertility diagnostics/treatment it all goes out the window as you are just hopeful.Questions to ask your insurance before you start treatment: is fertility treatment covered? Do you have a lifetime max or a yearly max? Are the diagnostic visits included in your fertility treatment max? (If they tell you it depends on the coding, assume that it’s included as all the ultrasounds and lab work done in the office is billed as infertility.)Other than that, regardless which specialist you see- I wish you well in your journey.

Dr. Wood Molo is wonderful! She takes the time and care to answer all questions, explains the steps needed to diagnose each individuals infertility issues, never rushes you through to IVF, as Ive heard others will. The team works like a well oiled machine, getting you in and out pretty smoothly. Although you wont see the doctor often, it isnt necessary as she is always monitoring your case. Spent many months with this office and never had a negative experience. Trust her expertise, its worth it!

Dr. Molo was very pleasant and informative.

From the moment we met Dr. Wood Molo we knew we might the right decision of switching to this doctor. She was perisonalble and had a great sense of humor for such a hard thing to go through. The nurses were amazing always on time with our appointments and quick to respond when I had questions for them. The day of retrieval and transfer the nurses in that area were extremely nice and calming. I would 10/10 recommend going here!

I am so pleased with my experience in this office. Despite the craziness of COVID-19, we were still able to work together to get me pregnant! Dr. Wood Molo, the nurses, and the support staff have always been unbelievably caring and supportive throughout this long journey. I couldnt have asked for a better experience. Thank you all for everything you do!

Dr. Wood Molo is such a wonderful doctor and got the job done in 1 IVF round - which I am very thankful for. Here are my PROs and CONs list for this office:PROs:- Dr. Wood Molo is a caring doctor that takes time to explain everything (typically drawing things out), but she will walk through the different options, plans she thinks will work for your situation, and consider what you want (i.e. straight to IVF, 1 or 2 embryos, etc).- The Ultrasound tech is great- Scheduling an appointment was pretty easy, although you may have to wait around 20-30 minutes after your appt time- Mychart allows you to see all your lab results before the nurse calls and invoicesCONs:- They do not walk through much in terms of IVF medication, doses, timing (ask, call, bother them to get ALL of your questions answered)- The nurses tend to rush you, after appointments and on the phone (tell them to slow down, ask all your questions, and make sure you understand what they are saying. Just an FYI - you will be charged for any phone call over 10 minutes.

I went to Dr. Wood-Molo for just over a year, and had high hopes when I first met her, as she seemed knowledgeable, friendly, and had the tools to diagnose and treat infertility. It took 3 months to get in to see her the first time to become a patient with her, but once I was a patient, it STILL took 3 months to see her any time I scheduled a consult appointment. I only actually saw or spoke to her 3 times in over a year. In the meantime, I would go in for regular labs and ultrasounds to track my cycle, and we did 5 failed IUIs. The office is tucked back into a corner of Rush Hospital, which takes forever to get to (not ideal when you have to go in at 6am several times a week), and the space is small, cramped, and not terribly clean, with worn-down carpets and furniture. Some of the nurses and techs were nice and caring during the appointments, but one was rougher than the others for the IUIs, and I would have terrible pain and cramping during and after she performed them. But the thing that makes me give them 1 star is the lack of communication. Any time I had a question, I would call the nurse line, leave a voicemail, and only get a call back about half the time. If my question was complicated, Id never get a call back. If I asked the question in person, they would say, Ill ask the doctor, and then I would sometimes get a call back with an answer to only half my question. I was concerned about a possible immunology component to infertility and asked if we could consult with an reproductive immunologist, and I was told by Dr. Wood-Molo (through her nurse) to just take some aspirin. My final straw was my last consult with Dr. Wood-Molo. I asked several questions which she literally ignored or redirected instead of saying I dont know, or Ill find out for you if she didnt have the answer. My husband and I were livid when we left that appointment-- we couldnt believe what we just experienced. She did the same dog and pony show of drawing the female reproductive system upside down on paper and explaining how eggs and sperm work for all 3 appointments, as if it was our first appointment, without answering our new questions. Her recommendation was to move on to IVF, and there was no way I was going to have her and her staff handle a complicated and confusing IVF procedure with how dismissive they were with my questions and concerns. I found a new clinic for IVF, and they have messaging in a patient portal, a 24-hour nurse line, and my new doctor gave me a personal cell number and told me to call or text whenever I have a question. Its a HUGE difference, and I honestly hate that I wasted over a year suffering through frustration and confusion with Dr. Mary Wood-Molo. It was literally the worst year of my life.

Dr. Wood Molo is the kindest, funniest, most down to earth doctor that I’ve ever had. Plus she’s brilliant. She explains things in a way that a layperson can understand. She’s loving and caring, and her nurses are equally amazing. My fertility journey has not been an easy one, but I know I’m in good hands with Dr. Wood Molo on my side. If I could give her a million stars I would, but I’ll settle for 5.

I was a gestational surrogate so the IP’s mostly dealt with everything as far as billing and such so I can’t say much about that side. However, I can say that the nurses were awful (especially Renee). I had to go there multiple times a week at times for 12 weeks for a pelvic ultrasound and lab work each time. Why the hell anyone needs a pelvic ultrasound THAT many times I will never know. The first red flag came after our failed transfer actually. The embryo failed to implant and the way the nurse spoke to me was condescending and insinuated that it was my fault that it didn’t work since “the embryo was perfect”. When I got my blood test HCG levels the first time they were low and the second call Renee said “they’re 6” (which was higher than they were originally) so I said “that’s good then, right- they’re going up!” She goes “oh I mean POINT 6” like it was not a big deal at all. False hope! Later after that one failed I already knew that my IP wanted to try again and Renee kept saying “we’ll check with them and make sure they even want to do this with you again” once again insinuating that it was my fault.Later after I was confirmed pregnant I still had to go back to their clinic weekly for a pelvic ultrasound and labs. I dreaded driving there and actually had my husband start driving me once the meds started kicking in and making me so tired I almost fell asleep at the wheel on the way home. (3 hour drive each way) We attempted to get FMLA for him in order to cover him for those missed days and for his paycheck to still be covered as well- we had to have them do the paperwork FOUR times before they finally did it correctly and by then my husband’s job wouldn’t even accept it. Which made him lose out of 4 days of work plus two attendance bonuses as those missed days now counted against him. No apology from the clinic ever. We were lied to multiple times about paperwork being sent to us, and then when they finally did fill the FMLA paperwork out correctly they called me and asked for a credit card to pay for it being done. Never mentioned that they charged for it and they said that “the billing information regarding FMLA paperwork is in our standard informational packet given at the beginning of the process” -except again, I was the surrogate and I kept every paper they gave me. The only papers I was given was about medications! Still had to pay the fee because they refused to send the paperwork in unless I paid the fee I knew nothing about- and all still with no apology. And again- after all of that and paying the fee, it was denied by his work since they received it well outside their timed guidelines.All of that to say, the clinic is chaotic and poorly run, good luck ever seeing Dr Molo (I saw her twice I believe), the nurses are rude (Renee, I’m talking about you especially), they are constantly giving excuses, and you will definitely feel like a number and not a person here.

Love the nurses here, they are amazing. Dr. Wood-Molo is super nice and funny too. I wish I would have found out about them a long time ago!

To summarize: this is the worst clinic experience I have ever had, and I strongly recommend Northwestern as an alternative.The details: Ive never written a bad review, but there are many fertility doctors in Chicago, and for such a difficult evaluation, there are better options.On my first appointment, I met with a resident for 20 minutes before Dr Wood Molo was available. The resident described a basic fertility work up, where he recounted all the ultrasounds the office offered and rated them from most to least painful with details. None of these tests were even applicable to me.When Dr Wood Molo came in, she was pleasant and seemed reasonable. I didn’t realize I would never see or talk to Dr Wood Molo again, despite paying copays for specialty provider visits for every single test I had performed. I also didnt know there was no way to contact Dr Wood Molo; no MyChart, no phone numbers, nothing. All communication is only through the receptionist, who relays to nurses, and these interactions were terrible. As a former nurse, I have a lot of respect for nurses, however Dr Wood Molo’s staff are rude, condescending, and unable to answer even basic questions about the work up that you have done. You will go in for labs and/or ultrasound, the nurse will call in the afternoon to tell you results, with no explanation at all. Each of my visits, I was told to come in with no idea about what tests or ultrasounds were even being performed. It was a lovely surprise every time I walked into the office to see what tests they were doing, with no explanation to why these tests were being performed.Of the (many) tests performed, I had ONE abnormal result. I was called and told “oh your level was abnormal”. I had to actually ask the nurse what that test was, why it was being performed, when it was even drawn, and what it meant, and she struggled to answer any of these questions. I reached out to the office and stated I had some questions about the test and concerns about communication. For my next visit, I then had a 45min wait for labs, and got to speak to a “special nurse” who talks to “frustrated patients”, where she spent less than 5 minutes with me, unable to answer my questions, and reported she would pass them on to Dr Wood Molo and get back to me. She actually walked out of the room mid-conversation because she had to “talk to someone else”. In that 4 minutes and 45 seconds with her, the majority of the conversation focused on how she “remembers when she was in that chair, and how frustrated she was”. When I was called back later in the day, not one of my questions had been answered. I really am not a difficult patient; I work in healthcare, and have never had any issue at all with any provider. I was truly shocked at the lack of communication and transparency throughout every part of my work up.Be prepared for ridiculous billing practices. A simple ultrasound visit requires copays for a specialty provider visit, despite never seeing a provider. This felt like borderline fraud; having ultrasounds and lab work done anywhere else does not require a provider copay. The final straw was a prenatal genetic screen, which the office told me would cost one fee, however I was later charged double (which was several HUNDRED dollars more). When I asked CRC why this test was so expensive, I was told “oh, I guess they changed their rates, sorry, thats not really our problem”. I actually asked Dr Wood Molo’s office for a CPT billing code in advance to check the price for this test, and was told “oh, we don’t do that, it takes too long”.Be prepared to never see or hear from a doctor, have no idea what tests are ever being performed, have no explanation of what abnormal results mean, spend hours looking up tests yourself, deal with rude staff, and pay ridiculous bills. Oh, they are also not affiliated with Rush at all despite being in the hospital, so be aware the prices are all different and you have no recourse for anything the office does, as they are small and privately owned.

Dr Wood Molo is so understanding and takes the time to explain everything. I live over an hour away and the distance is well worth it.