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Smiles on Elston
5780 N Elston Ave, Chicago, IL 60646, United States
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Jo
Review №1

I have always been really anxious at the dentist, but this was a totally different experience! Dr. Alkass was very thorough and gentle. He really took time to explain things, show me what was going on, and come up with a reasonable treatment plan. The practice has some great technology and the space is nice. Dora, the dental hygienist was also very thorough and did a great job giving me strategies. I really appreciated that the team communicated so well with one another. Very professional and welcoming!

Cl
Review №2

Everyone there was super nice, very professional, and incredibly pleasant. I’ve never had a more enjoyable experience at a dentist in my life. Insurance was taken care of completely and used to the fullest extent without my involvement, I was given a really gentle cleaning, and the hygienist and dentist were both really awesome in explaining everything they were doing as they were working on me.

Ca
Review №3

I never expected to be leaving a rave review for a dentist after having so many bad experiences in my life, but am so glad to be writing this! My husband had a great experience at Smiles on Elston as a new patient so I decided to try them as well. We scheduled appointments for ourselves and our son for his first ever dental visit at 15 months old. The staff were immediately welcoming and kind, and everyone was so good with our son! As much as I usually fear dental appointments, I was never uncomfortable and felt very well taken care of. I’m so relieved to finally have a dental practice that I will be happy to come back to!

Wi
Review №4

Great doctor, great staff. I had a great overall experience.

Jo
Review №5

Very friendly staff from the front door to the doctor’s chair. I find them very caring about the patient. I’ve been to other dentists in the past where they seem more interested in laying out a plan that maximizes how much money they get from your health plan than your oral health, and Smiles on Elston was not like that in the least. I’m very glad I found them.

Ma
Review №6

This practice is absolutely amazing. From the front desk, the people in between to the doctor wonderful experience we had. Called 945am asking if my husband can be seen for excruciating pain. The lady at the front desk was very nice and answered all my questions. Made a 11am appointment same day. Once we arrived we were welcomed and attended to right away. Paperwork was filled out and they took us right in. Examined by the doctor fairly quickly, Went over treatment plan in detail. Financial aid explained pricing and let me tell you they are very low prices for patients with no insurance. They really try to work with their patients as best as possible while still making sure the patient gets the right help. My husband was in horrible pain for 2 days, but now hes totally different. Still has a little bit of pain and discomfort, but its nothing like it was this morning. I really want to thank you all who took care of us today. We couldnt find a better dentist and staff. You guys rock!

Ra
Review №7

A place that makes your teeth show, cause there really are a lot of smiles. Friendly environment ,awesome staff. I Always feel comfortable. By far, best dentist office Ive been too. Ive had bad dentist experiences, and they definitely made up for them!

An
Review №8

My experience with this office has been AMAZING! The Doctor is the best Dentist world! He has such great staff, I will recommend Smiles On Elston to everyone.

Ya
Review №9

Let me start by saying that Smiles on Elston is exceptional.Dr. Alkass is a very kind, respectful, knowledgeable, and dedicated dentist. He takes the time to talk and listen to his patients; if you have any questions he will answer them in details.The staff at Smiles on Elston is also fantastic. Even though we moved to California they have been very helpful with the transfer of records.Keep up the good work !

Fr
Review №10

Smiles On Elston is a great dental office in Jefferson Park. It is a very clean and well kept office. The receptionist are very helpful. I went in for a check up and it went great. I had one filling done a few days later with Dr. Alkass that was pain free! I will be telling my friends about Smiles On Elston!

Am
Review №11

Dr. Alkass is the best! He’s patient and thorough! He takes his time to give individual attention to each patient! I’m so glad I found him! I am so confident and so happy with him as my dentist that I sent my whole family to him! I highly recommend Smiles on Elston!

Du
Review №12

Been there twice and still haven’t had work done. I think it’s because I have no insurance. Despite being able to pay out of pocket

De
Review №13

Awesome office. Everyone is friendly and theyre always smiling. Dr Alkas pauses often to make sure youre comfortable. Make sure you floss or youll get in trouble with the hygienist =)

Ki
Review №14

Staff always friendly and caring. They will always make you feel comfortable and pain free. So happy to have found them!

Lo
Review №15

After many years of not seeing a dentist I had an emergency. Doing a Yelp review I found Smiles on Elston. From the first call I felt comforted, then walking in everyone was welcoming and friendly. I wasnt made to feel bad about my length of time away but assured my problem would be fixed. I was given multiple options to work with in my financial situation. I cant write enough praise for this place for every single person I encountered.

De
Review №16

Everyone was very welcoming and friendly. I felt well taken care of by the professional staff.

Ga
Review №17

I am so glad that I came to Smiles on Elston for my dental visit this year. It was a general check up and everything went great. The receptionists are very sweet and the office is very clean, as it should be. My check up was fine, they walked me through my dental history. They also were very efficient, I was in and out within an hour. I will definitely come back to finish everything on my treatment plan that Dr. Alin provided me with.I should note that Im terrified of the dentists office!

Ma
Review №18

Im so happy I was referred to this dentist! He was thorough (even cleaned up old braces glue my old dentist left behind), friendly and actually explained what he was doing. Hands down, the best dentist Ive ever had, and Ill be telling all my friends!

Sh
Review №19

Dr. Alkass and his hygienists and front desk staff are always very friendly and knowledgeable. I am always in and out quickly after a thorough cleaning and exam. I would recommend Dr. Alkass and his team to anyone and everyone!

Me
Review №20

I went to Dr Alkass with an ongoing crown issue that my previous dentist was not capable of fixing. It only took a few minutes and Dr Alkass was able to resolve an issue that had been plaguing me for months. He’s gentle and kind and his staff is beyond professional. I strongly recommend him! It was a superb experience.

Le
Review №21

Dr. Alkass is the best. He’s so gentle and I’ve always been satisfied. Everyone there is friendly. Lorraine does a great job cleaning.

ve
Review №22

He is the best dentist that I have ever had. I would recommend him because he is compassionate and has a good sense of what would be most effective treatments for most patient needs.

As
Review №23

Pull up a chair and let’s discuss how AMAZING this place is. Super friendly atmosphere, they actually text with their clients for appointments (2020 is amazing already), and most importantly Dr. Alin does phenomenal work.I love the relationship between him and his staff, they communicate without words, it’s cool to watch and you can tell they respect each other.Above all else, the Dr takes an extremely personal and conservative approach to treatment. This is a breath of fresh air from my previous dentist.I’ve been coming here for years now and my teeth have never looked better. I enjoy coming in and catching up with the staff and Dr Alin (who ALL always remember our last convo... it’s crazy)A special shout out to Mel, Val, Esme, Karen, Milena and Dr. Alin of course!!An EXTRA special Thank you to getting me in before our wedding for a quick polish.So glad I found this gem in my neighborhood! Support your local business folks.

Ro
Review №24

Able to make quick appointment, paper work ease, assistants are helpful and reassuring, and the Dr was thoughful and explained all the options in simple terms. It was a pleasure to have half a dozen fingers wiggling around in my mouth. You need this too. Before its too late .

Br
Review №25

Very friendly staff and most importantly a pain free cleaning!

Pa
Review №26

I looked for a couple years and think I have found my new dentist.

Lo
Review №27

Amazing hygienist very throughout on cleaning and informing her patient of what to expect what the doctor may findOverall you want to come here if you have any dental phobias the whole staff will put you at ease 👏🏽

Ph
Review №28

Smiles On Elston is the best! Dr. Alin Alkass is very professional and knowledgeable, as is Lorraine, the dental hygienist. They make your visits painless and enjoyable! The entire staff is outgoing and friendly! Make an appointment today!

Se
Review №29

Very friendly and efficiently run, the front office staff were polite and professional.Lorraine the dental hygienist and Dr. Alkass took there time with explaining the treatment plan.

Pa
Review №30

Very unhappy. The dentist is rude and condescending to his patients. He will over charge you even after an agreed price and the work is lousy. I would recommend the dentist at the Cook County Jail before ever recommending this dentist. Ill loose all my teeth before I ever go back. Awful service to the community!!

Su
Review №31

Very friendly and efficiently run, the front office staff are very polite and welcoming. Lorraine the dental hygienist and Dr. Alkass and his assistants are all experienced and helpful.

GO
Review №32

Dr. Elin and his staff are the friendliest staff I have ever experienced, very patient and professional. Now my whole family is in his care.

Ma
Review №33

Great dentist, very friendly front desk and the hygienist Lorraine is very sweet. My whole family have been coming here for the past 2 years.

Ge
Review №34

This dental office is awesome. Friendly & knowledgeable staff, with clean, modern facilities & equipment.

El
Review №35

Very friendly staff, the hygenist is the best I have every had! Make an appointment, you woll be smiling when you leave!

Ma
Review №36

I had an appt. today as a new patient and was informed that my appt. will not happen because dentist had a procedure. I informed the receptionist that I drove an hour for this appt. and even received text message to confirm appt. Dentist did not even care to try to solve issue except receptionist said sorry. So unprofessional! Assuming dentist does not care about new patients and has enough since this situation should have never happened.

Ib
Review №37

After shamefully not taking care of our teeth (myself & wife) for more than a decade, we finally decided to put a stop to it, and landing on Smiles on Elston only helped us stay consistent with our commitment. Dr. Alkass, Danielle, Stella, and the whole team were extremely understanding, welcoming, professional, and flexible with appointments and last minute cancellations. They function well together effortlessly, and the positive environment they create puts everyone who fears visiting the dentist at ease. I also would like to highlight their high ethical practices when it comes to billing. They really break everything down for you and take the time to explain every question you have. We wish there was more than just six stars because they are really a stand-out in the Chicago area.

En
Review №38

Great , very friendly and knowledgeable.

ni
Review №39

I’ve been going to smiles on Elston for over a year now and I could not be more satisfied with Dr. Alin Alkass and all the staff. Very friendly and attentive service through all my appointments.

Er
Review №40

Really wanted to like this practice, gave them multiple chances to do right by me, but they are just much too disorganized. Twice he failed to send through prescriptions after our families procedures, leaving us in immense pain. Twice he failed to give me a care plan, even after calling his practice to re-request it. dr. alkass has good bedside manners, but outside of that this entire practice is a sh*t show, including his failure to follow through on his word.At the end of the day, I felt taken advantage of and found an honest, organized practice to complete my care with. Don’t spend your money with a physician who doesn’t care enough to follow through. Shame on you.

Ma
Review №41

I love Smiles on Elston, Dr Alkass and all of his staff! I had several very bad experiences with my previous dental office (Lawrence Plaza Dental/Dr Parker & Associates) and was so happy to find Dr Alkass! I have been going to Smiles on Elston for about 2 years and have had nothing but positive experiences with Dr Alkass and his wonderful staff. In that time, Dr Alkass has redone or fixed several dental problems I had due to inferior work performed by Dr Parker and Dr Chappell at Lawrence Plaza Dental (major stuff, like crowns and fillings not done properly). Unlike Dr Parker and his staff, Dr Alkass is friendly, kind, gentle and explains everything he is doing - and why it needs to be done. I cannot recommend Dr Alkass enough!

Ho
Review №42

Incredible service

Me
Review №43

Always timely, professional, and pleasant!

go
Review №44

The beast dactor in chicago.

Mu
Review №45

This dentist always makes me look forward to my next visit.

Ja
Review №46

Smiles On Elston is such a delight!

Bu
Review №47

Very friendly staff

Information
6 Photos
47 Comments
4.7 Rating
  • Address:5780 N Elston Ave, Chicago, IL 60646, United States
  • Site:http://www.smilesonelston.com/
  • Phone:+1 773-763-7434
Categories
  • Dentist
Working hours
  • Monday:8am–2pm
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–7pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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