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Healthy Teeth, Beautiful Smiles for a Lifetime
9035 S Western Ave, Chicago, IL 60643, United States
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Review β„–1

Dr. Loretta Smith is the best she is very passionate with her job as a dentist 🦷 and orthodontist she told me that my son was going to need braces when he was little she knows her job very well because at the end she did do my son braces 😬 because I tried everything before braces 😬 and nothing was able to fix his teeth 🦷 so when she said something she knows what’s best for the child πŸ§’πŸ» he was 9 years old and I was until 11 years that he was done with the treatment and his smile πŸ˜€ is beautiful because of her and his teeth 🦷 are straight now. They are the best dentist 🦷 to take your kids. I been going there for more than 15 years. πŸ₯‡πŸͺ₯❣️🦷.

Sh
Review β„–2

I would highly recommend Dr. Loretta. Her practice is beautiful and clean. It is filled with kid friendly images, scenery and items. The staff uses special terminology not to scare the children which is very cool. They don’t use the terms like, drill, extract, or cavity. They use terms like sick tooth and tickle your teeth which means clean. My daughter is 7 and is very scared of the dentist and has never let one properly take care of her teeth so I have been on the hunt for quite a while trying to find a good fit and Dr. Loretta is it. She created a treatment plan and we are happy to see her on the next visit. Thank you so much for making my baby girl and myself trust you.

Ca
Review β„–3

Dentist office is really nice.....they have done a great job on my daughters teeth....great personal there.......

Wi
Review β„–4

I highly recommend this clinic, we were in and out no waiting. The doctor and the staff made us feel at home. With all your respect Dr. but it felt has if grandma was caring for my son, in other words anyone will feel at home. They follow the states Covid guidelines and the place is very clean. I highly recommend them.

Ma
Review β„–5

The best dentist for your child. She builds a great rapport with children. Professional and polite staff.

Pa
Review β„–6

Dr. Smith has been my daughters dentist for at least five years now. She extracted my daughter’s teeth when she was younger and she experienced no pain. My daughter was afraid of the dentist before Dr. Smith now she has no fear.

El
Review β„–7

My son is fifteen and he’s been a client of this clinic since he was a toddler. He’s always felt comfortable, and they’ve always provided great service.

Tr
Review β„–8

Great advice and teeth care methods! Awesome bedside manner with children! My son love dental appointments!

J
Review β„–9

I have been coming to Dr. Smith for almost 20 years and I have never had a bad experience coming here. She is always concerned about all her patients and makes sure that everything can be taken care of in her presence. She is a caring, dedicated woman to her work and i will recommend anyone to her.

Ca
Review β„–10

Finding Dr Smiths office was such a blessing. They have taken excellent care of my childrens teeth. The office staff is extremely professional and caring.

Pa
Review β„–11

Loretta and her staff is very courteous on time with service and very knowledgeable I am glad we made the switch to come here I recommended this office for all parents who is looking to make sure they kids get the service they need and leave with a beautiful smile.

Za
Review β„–12

Omg the ladies at the front desk are so helpful. They are kind and make sure you are greeted with a smile.

ka
Review β„–13

I AGREE 100% with Tiffany Nelsons review!! I wish you could rate less than one star.I also took my son to her as he needed cavities filled and a crown. I did in fact want him to be given laughing gas due to anxiety from this procedure . He already has a regular dentist . Our family dentist didnt want to fill the cavities and then have my son afraid of him when he has only gone to him for cleanings and checkups the past 5 yrs. He suggested I use a pediatric dentist just this one time. Shes about the only one I could find that uses the laughing gas. I heard my son crying from the waiting area. He was in pain so that extra money you pay is not worth it! I was told to pay upfront although we have dental insurance . I paid the bill in full . I received from my insurance the correct amount I owed. I overpaid her and its been frustrating trying to get my refund. They NEVER answer the phone or return calls. I am filing a complaint against her office for poor business practices.WE WILL NEVER USE HER AGAIN!!!!!

Ti
Review β„–14

This place is horrible. The only thing this dentists office has going for it is a) friendly receptionists, b) video game/kinda fun atmosphere (but not that fun), and c) digital x-rays. Everything else is abysmal.Dr. Smith has a non-sincere bedside manner. Maybe shes a good dentist but she shouldnt be working in pediatric dentistry! She is very matter-of-fact and unkind. It is simply not true she makes the visit comfortable for children or parents. I felt comfortable with the receptionist, the assistant, but not the Dr. I told her my son has anxiety issues and she instantly suggested laughing gas. We did laughing gas, it wasnt enough and didnt even seem like it had any affect. She still billed me for it though!She then scolded me for not wanting to put him under (a.k.a. asleep) for the crown replacement and cavities. She literally made me feel like a bad parent and neglected the fact that I have a say in my sons health, and that her opinion is like that of Gods. When my sons heart has to be monitored on a machine and a medical Dr. has to come in (anesthesiologist) on my dime no less, I should have a say. After paying $400 for a simple crown on a tooth that is going to fall out, and a few cavities repaired, and leaving with a bad taste in our mouths (pun intended), I can tell you this office wont get another penny of our money. We spent about $600 here with insurance. That generic crown was ungodly expensive and a ripoff.Also, whenever your appointment is, add on another 30+ minutes waiting in the lobby no matter what. Unorganized, unprofessional Dr, not worth our time or money!!

Ol
Review β„–15

I loves this place the doctor were wonderful and the staff were great.. you could not ask for a better place to bring your child .Thanks you Doctor and staff for being Number One.Derrick Gilmore

Ta
Review β„–16

Very excellent professional dentist service πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ worker are very caring, loving and excellent

Ch
Review β„–17

Very great dentist office children!

Oo
Review β„–18

Absoulity horrible

Information
6 Photos
18 Comments
4.2 Rating
  • Address:9035 S Western Ave, Chicago, IL 60643, United States
  • Site:http://www.lorettasmithdentistry.com/
  • Phone:+1 773-445-7777
Categories
  • Dental clinic
  • Orthodontist
  • Pediatric dentist
Working hours
  • Monday:12–8pm
  • Tuesday:9am–5pm
  • Wednesday:9am–2pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:12–8pm
Planning
  • Appointments recommended:Yes
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