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Eldred Eye Center of Cheyenne
2029 Blue Grass Cir #100, Cheyenne, WY 82009, United States
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Ro
Review №1

My wife and went here and they were awesome best eye clinic we have ever been to. We highly recommend coming here. We would give 10 star if it were possible.

Me
Review №2

Took 3 visits to get my contacts right, sales of expensive products is their goal and during the pandemic my prescription expired and I had no way to get more contacts. They were unresponsive to all my calls and emails. When they finally reopened I got a bunch of excuses and frankly they didnt care if i was going to another provider. You can see here they are not addressing reviews, good or bad. Thats pretty much their attitude.

Ze
Review №3

Last March at the beginning of the pandemic, office staff was not wearing masks when a lot of businesses and offices and most certainly medical facilities had incorporated mask wearing. Even when we were well into the pandemic staff were at least wearing masks, but they allowed customers to choose making masks optional for patients even when there was a state mask mandate. Staff was rude and unprofessional on multiple occasions. Last straw for me is I ordered frames to replace ones I had broken, got a call that they were there. But when I went to pick them up, one of the staff told me they werent there, and they didnt know what I was talking about. Several months later, I got a voicemail saying they had found the frames, but had no idea why they were there and were calling me to ask if I knew anything about them. My voicemail glitched, and I unfortunately did not receive it until months after it was made. There was never any follow-up calls though beyond that one voicemail, and I would think good business practice would be to follow-up in some way. Apparently they just tossed the frames or more than likely re-sold even though I had paid for them, because when I called to ask about them, they again said they had no idea what I was talking about, and that I was out of luck.

Hu
Review №4

Friendly staff, great equipment, and price!! Definitely going to be my lifetime office!

To
Review №5

Very pleasant and confidence-inspiring visit. All my questions were patiently answered.

An
Review №6

Fantastic customer service. Wish every doctor listened to their patients like these guys do. Always a pleasant experience.

Je
Review №7

Rob was so easy to talk to and understanding of me bringing my two littles with me. He answered all my questions and had a great personality! The doctor was equally as nice and did well with answering all of my questions!Edit to add from my recent visit (10/21/21)He was so friendly and the staff were very inviting. He was very personable and talked so highly of our military members! Such an amazing experience!

Ro
Review №8

Showed today for my first visit to this eye clinic. I am extremely pleased with both Robert and Elizabeth’s knowledge and bedside manor. It put me greatly at ease throughout the entire process. Just got my contacts and they feel awesome!!! This place is the BOMB!!!Thank You everyone at Eldred eye center. You improved my life 😁

Ev
Review №9

My daughter is a special needs, young adult. This is one of the only eye doctors who accepts WY Medicaid. They are very kind and understanding, with my daughter without being condescending, in this office. We received a ton of information due to my daughters various eye issues. The optician and eye doctor were very helpful and answered all my questions. The optician also helped us find the perfect glasses for my daughter, without being asked to do so. I think they are great!

Ch
Review №10

So Dr Dave & Robert are awesome! I got a thorough exam, they explained the changes in my eye health in great detail to me and even comped the imaging since this year has left me financially bankrupt due to covid and my shoulder surgery. Thank you so much!!!

Be
Review №11

First visit here due to insurance change. Newer equipment. Excellent exam. Introduced me to a new style contact lenses that I’m really happy with. Better vision, comfort and almost eliminated the need for my reader glasses. Robert and the entire staff very professional. Glad I had an insurance change. Highly recommend 👍.

As
Review №12

My children and I came to Eldred Eye Center due to a change in vision insurance. And as much as I liked the last eye doctor, I do not regret switching to Eldred Eye Center. The staff are very professional and extremely courteous. We felt welcome from the moment we walked in the door. This is a very kid-friendly doctors office. The kids exam rooms are brightly painted with fish and have a variety of toys. The exams are quick and convenient yet still very thorough. Robert and Dr. Eldred were able to tailor my daughters glasses prescription so that the insurance would cover 100% of the cost and I would have no out of pocket costs. We were extremely satisfied with the visit and would highly recommend to others.

Jo
Review №13

Love the staff here, very kind with a high attention to detail. You can tell they really care.

Sa
Review №14

I wish I could give 10 stars. I flew in from NJ, on my flight my contact fell out and I didn’t have a back up. I called and they were able to not only give me one but two complimentary pairs to last my trip. Amazing customer service & so personable. If I love the west enough and move out here, this will be my place to go.

Je
Review №15

Dr. David Jr. and Robert our two of the most caring and fun. The experience there is more than an eye exam💞

Am
Review №16

These guys are amazing. The staff are amazing and the doctors are super nice. They know what they’re doing and will always take care of you and do what’s best for you and your eye health.

Ga
Review №17

Personal and professional!!! In a time where confidence is essential to trusting our medical community, Dr Eldred and staff have my trust!.

J
Review №18

Great customer service. Office managed to get appointment on short notice for broken glasses, thorough and helpful. Old glasses were repaired and new ones ordered, wonderful and thoughtful and personally called me so make sure we got just what we wanted.

Je
Review №19

At Eldred Eye Center, Dr. Eldred and the staff make you feel like family! They are professionals and take the utmost care of their patients. I highly recommend Eldred Eye Center!

Br
Review №20

Our family loves Eldred Eye Center!!! Dr. David Eldred is very friendly and always makes our children feel comfortable! The staff there, especially Robert and Dr. Eldred, were very accommodating when I had a serious eye injury a while back. They provided the BEST care and were very proactive in making sure my eye healed properly. They even made a personal call to follow up and make sure I was ok. I would recommend this clinic to anyone and everyone in the area!

Kr
Review №21

Comfortable settings. Great customer service extremely knowledgeable about the eye Anatomy. They really take the time to go over all the basics to let you know what is going on

Il
Review №22

The staff is very professional and kind. They have the latest technological resources, which means no more puffs of air on your eye. I had a Very pleasant experience. I highly recommend them to everyone!

br
Review №23

My puppy got ahold of my glasses the other night and by time I got them from her the lenses were badly scratched. I called the next day, was told the lenses were still covered under warranty. It took about two weeks for them to come in and when I took the glasses in they had them fixed in about 30 minutes. Im very happy with the service and products. Thank you.

ke
Review №24

Our family has gone to Eldrigdge Eye Care for years, and we have never been disappointed. They are highly professional and friendly, and you don’t have to have your eyes dilated to get them checked. We have never had a poor experience. I highly recommend them. They work with your insurance, and they don’t jerk you around.

Ke
Review №25

Super friendly. Gave us the best deal possible while still getting what we wanted. Wouldnt go anywhere else for eye care.

Da
Review №26

Prompt, genuinely friendly, knowledgable staff and will take time to answer any questions.Ive been going to Eldred Eye Center for many years and will continue.

Li
Review №27

I absolutely love how easy this was! Each person I encountered was friendly yet professional. I was explained every test and why it was being performed during the exam. Dr. Dave was awesome! Personable. I felt like I was getting the best care and they really understood my needs. My new glasses are adorable and were actually affordable. From start to finish, this was by far the best eye exam Ive ever had and will be spreading the word about this office dedicated to patient care not just a paycheck!!!

Mi
Review №28

Dr. Eldred is extremely thorough, they have the highest quality glasses and the staff extremely friendly. I would not trust my eye care with anyone else!

Ju
Review №29

I’ve been going here for several years and have always received great care and excellent service. Dr David Eldred is extremely knowledgeable and friendly. The entire staff is great to work with and very efficient. I highly recommend them!

Lo
Review №30

Kudos to the staff of the Advanced Eye Care Clinic for promptly helping me with an eye infection recently. When I called the clinic, the technician Robert made sure I was seen by Dr. David Eldred right away. After a through examination I was prescribed drops to resolve the issue. The next day Robert made a follow up call to check on me. That is above and beyond service in my opinion.They have a great selection of glasses and sunglasses and their prices are good for their quality frames and lenses. I own several pair of glasses and the staff will clean and straighten them at no charge whenever I stop in.I also wear a contact lens and their prices are comparable to ordering online. I know when ordering from Sarah at the clinic that I am getting the correct lens and most often I can pick it up that day or the next.I have changed insurance companies a few times over the last couple of years and have always felt the clinics billing staff has been very helpful in explaining everything in advance and getting me the best optical deals with my insurance.I highly recommend the Advanced Eye Care Clinic due to their friendly staff, being able to get an appointment quickly and knowing that I am getting quality optical products from them.

Su
Review №31

I have been a patient Eldred Eye Center for several years now and they are very caring and affordable! I really appreciate the excellent service.

Le
Review №32

Very kind. They make you feel welcomed. Will always be my eye doctors.

St
Review №33

I recently visited Cheyenne, WY, and arrived without my contact lenses. I contacted Eldred Eye Center, and they quickly helped me with some trial lenses that matched my prescription - no muss, no fuss, with great mood and excellent care. I highly recommend Eldred Eye Center, and if I lived in Cheyenne, they would be my eye care providers!

P
Review №34

My family has been coming to Eldred Eye Center for years. They are very friendly, very efficient, very helpful and prices are reasonable. We have no reason to consider going anywhere else.

Cr
Review №35

I just switched over to Eldred Eye Center and I’m so glad I did! They are welcoming, friendly, down to earth, great with kids, and very professional all at the same time. I’m excited to say that this is the first doctor’s office that has found a pair of contacts that work well for me. I bought two pairs of glasses and will be buying my contacts. It has been a great experience and if you are thinking of Eldred Eye Center I would highly recommend them!

Tr
Review №36

These guys are awesome. Drs are super nice, office staff is friendly and helpful. Great place

Ad
Review №37

I could not be more thrilled with the care my family and I receive from everyone in this office. A huge thank you to David for coming in early to see my son and referring us to an amazing specialist in Fort Collins to further treat him. You all are amazing and I am glad to have you as a part of our life and long time eye care.

Am
Review №38

I have been a customer for eight years because this place is awesome. The customer service is top-notch; highly recommend!

Br
Review №39

I received excellent eye care, the staff are top knotch people.

Am
Review №40

I love the friendly staff. When I went in for my eye appointment I felt very welcomed and the staff made sure I was comfortable while in the waiting room. The way the eye exams are set up make it seem like its not an eye exam at all. Very fun and interactive. I love Advanced Eye Care Clinic and I would always choose them over any other eye clinic in town.

ro
Review №41

Great customer service Elizabeth and Robert are the best please go and see them.

Lo
Review №42

The entire staff at Advanced Eye Care Clinic is dedicated to the care and comfort of their clients. They recognize you when you come in, actually know who you are and your history, and take the time to thoroughly examine your eyes and listen to you. Their patients are not just numbers or dollar signs. For anyone looking for expertise, dedication, and a heightened level of customer service, Advance Eye Care is the place to go.

Ni
Review №43

I have been a patient of Dr. Eldred for years. I have the option to see hundreds of eye doctors due to my high travel territory, but I chose Dr. Eldred because he has always been open and honest about my overall eye health. This year my pressures were extremely high and I was at risk for Glaucoma. His technicians Robert and Sarah both were extremely sensitive to my case and Dr. Eldred walked me through the diagnosis and a proper medical drop plan/recommendation. In thirty days my pressures were greatly reduced and I feel comfortable knowing that my vision is in good hands with the friendly people at Advanced Eye Care Clinic. In my life Ive seen ten different optometrists and none of them have taken the time, energy, and effort to make me feel at ease like Dr. Eldred and his staff. My family will all be lifetime patients of Dr. Eldred. I would highly recommend their office to anyone in the area.

Ty
Review №44

The staff at Advanced Eye Care Clinic is always friendly, and always helpful. The staff is always very prompt, and they are always ready for you at the time of your appointment. They were also able to see me immediately without an appointment when I was having some issues with eyes. I can always get my contacts ordered quickly, and they are always at a great price! Love the service, and they always greet you with a smile!

lo
Review №45

Thank you all for all for your kindness and understanding. All is great now. I can see very good now.

D
Review №46

This is my favorite eye clinic in town - all the doctors are friendly and take their time with you to make sure your problems/concerns are addressed. The other thing I like about them is they can get you in promptly!

Re
Review №47

I love the friendliness of the staff. They have taken care of me since I moved to Cheyenne. My daughter, who’s just a toddler, also loves going. They are so kind and patient with her. I always recommend Eldred Eye Center to people!!

Em
Review №48

I have to be honest, I was not happy with my glasses and due to my insurance taking forever to pay, I procrastinated going in and getting my prescription and glasses exchanged. In spite of this, they allowed me to come in, at no charge, and fix my prescription and exchange my frames. Sarah and Destiny were amazingly patient, kind, and helpful with me and I couldnt be happier with my new glasses. I would highly recommend Eldred Eye Center to anyone in the Cheyenne area. Their customer service is phenomenal!

Gr
Review №49

My dog scratch my eye 12 hours later the pain was nearly unbearable. So I called at 4:15pm to see if they could get me in the next day (as a new patien). They squeezed me in the same day and within 10 min of being in that chair the pain was gone. They took such good care of me and fixed me up. My family will be patients here for life! It’s hard to find good osteopathic sometimes. But these guys are truly amazing. I can’t thank them enough.

Ro
Review №50

Very caring staff and David is great at what he does.

Sa
Review №51

The staff at Advanced Eye Care Clinic is always friendly, helpful, and extremely welcoming. The staff is always very prompt, and they know me by name and greet me EVERY TIME with a smile. I can always get my contacts ordered quickly, even when I am temporarily living halfway across the country. I love the service and most importantly the genuine care that comes from Dr. Dave and Keith Eldred.

Sp
Review №52

Great customer service and patience with our family. Highly recommended.

Fo
Review №53

This experience was the easiest and painless I have ever had. Everyone was friendly and gave me great service. I was asked many time if I had any questions or concerns. I felt as if my needs were met fully and my time was taken into consideration with this appointment. Overall I would go here over and over agin in addtion to recommending this eye center to anyone I know.

St
Review №54

This is defiantly the best clinic in town and they truly give the best customer service. I would give them 10 stars if google would let me.I tried so many clinics in town and was shocked by the amount of overpriced fees and lack of customer service. I started seeing Dr. Eldred in 2008 and have loved this clinic.The technicians, Robert and Sarah are some of the kindest people you will ever meet and always make sure we are taken care of.A few months ago, my husband had an extremely painful uncler on his eye. They were able to see him the SAME DAY he called. They properly diagnosed and treated him quickly for which we were very grateful.I also love that their prices are so competitive. When shopping around for contacts, I quickly found that they were the cheapest in town and even cheaper than online stores. They order them very quickly and will even mail them to me if I want.On the one rare occasion I had an issue with my bill, they were very willing to talk it over with me AND my insurance and resolved the problem quickly. Not many doctors offices will do that, which really meant a lot to me.

Jo
Review №55

Ive been trusting Eldred Eye Center for my eye care for over 30 years. Theyre first rate and treat you like family.

Da
Review №56

I cant find a negative thing to say about Advanced Eye Care Clinic. They are awesome. Great staff, great service. I recommend them to all of my friends and family.

La
Review №57

Have great current equipment. Fast and efficient. My only complaint is they ordered very expensive eyedrop prescription so had to call back and have them reorder prescription.

Ni
Review №58

I went to my first appointment just a couple weeks ago. Everything was really quick and efficient. I really liked that the check in/check out process is so quick and easy. No hassle at all.

Mi
Review №59

I have enjoyed going to see both doctors for almost 20 years now. Plus my glasses always seem to get better with each visit.

Fr
Review №60

Whenever I visit this eye care clinic it is filled with very nice people. The process of checking in and out is always really good. I would highly recommend their services.

Al
Review №61

For the past 3 or 4 years, Advanced Eye Care Clinic has been the only place I have received eye care and let me tell you why. They are just great. I cant imagine going anywhere else. I love that Im finally going to a place that is dependably good.

Ca
Review №62

The check in and check out process is great over at the Advanced Eye Care Clinic. They make sure everything runs pretty well and that nothing is a nuisance to their patients. Its great over there.

Al
Review №63

Always friendly! Robert is amazing and so is Dr. Eldred!

Do
Review №64

The staff is wonderful with exceptional customer service and very flexible with scheduling. I will recommend them to everyone I know.

Br
Review №65

Horrendously expensive. It was my first time getting my eyes checked and I told them that repeatedly, they talked about what my insurance would cover and I told them I didnt want anything to pay out of pocket. My insurance covers exams but not glasses, so after paying almost $300 for one set of glasses with the smallest prescription one said. I got a bill in the mail, turns out they took a picture of my eye that my insurance doesnt cover. After doing some research it turns out they would have known that, but did it anyway even after I told them I didnt want to do anything to pay out of pocket. So after I went to my insurance and they contacted them and agreed to wave the fee, I received a late bill in the mail a month later! When I called them they said I needed to pay it, even though they never informed me it wasnt covered... One lady that works there said shed try to talk to the Dr and call me back on Monday, yesterday I received another bill (its been almost 2 months) with a final bill. They have lowered the amount but to me this is all showing me they are greedy.

He
Review №66

Friendly staff. Good customer service.

Ci
Review №67

I liked that:I could be seen on Sunday for an emergencyDr. Dave dictated what he saw as he examined my eyes to Robert. He did not spend time on the computer entering information.Explained very medication that was used to clear up eye infection and made sure that I clearly understood

Ma
Review №68

Very polite and welcoming. Fast service. Reliable information about your condition and services.

Me
Review №69

Advanced Eye Care is Great! Im always very comfortable when i go there, the staff are always nice, and I actually enjoy my appointments! I highly recommend them!

Vi
Review №70

I really like the staff at the Advance Eye Care Clinic. I am very satisfied with them. I like going there for my appointments and when I get to pick out new glasses.

Je
Review №71

Everyone on staff was very friendly! They took the time to listen to me! They made sure to answer any questions I or my husband had! I would recommend them very highly!!

Je
Review №72

Wonderful staff! They are very thorough and are great at explaining everything.

Ha
Review №73

Advanced Eye Care Clinic has an amazing, friendly, caring staff who really takes the time to make you feel comfortable, answer your questions, and has the best patience and understanding with little kids.

He
Review №74

WOW!!! I have NeVeR been so IMPRESSED with a Business as I did with Eldred Eye Center!!! The facility was VeRy Clean, the staff was VeRy Friendly, VeRy knowledgeable, they took the time to Explain...EVERYTHING! I didnt feel rushed what so ever. The Dr...holy smokes, talk about an in your face BuRsT of Happy Rays of Sunshine!!! That guy lights up a room...BAM! Loved his energy, enthusiasm, explanations & education. State of the art equipment was really mind-blowing.Im a hard person to impress, but this WHOLE appointment was absolutely 100%P-E-R-F-E-C-T-I-O-N!!! Thank You Eldred Eye Center! Yall were a breath of fresh air!

Pa
Review №75

At Advanced Eye Care Clinic exams are explained thoroughly, there are no long waits for appointments, and I am very happy with my new glasses.

he
Review №76

I have been a patient of Advanced Eye Clinic since 1999. The doctors and staff are friendly and processional. I have always had a very high level of care.

La
Review №77

Fantastic service! very knowledgeble! highly recommend!

Da
Review №78

At Advanced Eye Care Clinic, they take time to explain things when asked, and they are great with kids and making it fun so that they are not scared and so they understand.

Cl
Review №79

Great people as always.Customers always come first.

Le
Review №80

Excellent rapport & customer care!

Ta
Review №81

Very comprehensive eye exam and great customer service.

Vi
Review №82

Awesome kind caring staff!!

Sa
Review №83

They are really provides the best eye care services and treatments in vadodara.

Br
Review №84

Friendly environment. Very knowledgeable staff.

Am
Review №85

They were great with my daughter

ß
Review №86

$300 frames were damaged when I picked them up. They said; “that’s the way they’re supposed to be.”

Ca
Review №87

Such a pleasant, experienced, and professional staff.

Ro
Review №88

Very friendly service

Br
Review №89

Advanced Eye Care Clinics eyeglass selection is very good.

Fa
Review №90

Dr. Eldred has taken the time to listen and find real results for dry eyes with tear duct implants that have really worked for suffering from dry and irritated eyes! Cannot thank him enough! We Trust this clinic for our entire families eye care.

Ge
Review №91

Unhappy constantly visited place never could fit contacts correctly charged for almost every visit

Lu
Review №92

Great service!

Information
5 Photos
92 Comments
4.8 Rating
  • Address:2029 Blue Grass Cir #100, Cheyenne, WY 82009, United States
  • Site:http://www.eldredeyecenter.com/
  • Phone:+1 307-638-2020
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–1pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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