This is hands down the best daycare in the area. Staff are extremely caring, patient, and professional. My son runs into the center each morning because he is that excited to be there. This is our first daycare experience and Ms. Nikki definitely made the process super easy and stress free.

This “business” has no care nor human decency for its emily. They are extremely unprepared for medical emergencies. There is little to NO training for undiagnosed health conditions/ emergencies for its employees and children. It’s practically a death sentence to send your children here. My sister had an asthma attack, couldn’t breathe, and then started throwing up and THEY CALLED THE NON-EMERGENCY number! They couldn’t even let us know what hospital she was going to, because no one asked. They didn’t even look at her emergency contact. From my knowledge, the staff only has training for children that suffer from seizures. This place is awful.

First I would like to say that my child is happy here. On the other hand, the communication is terrible. Prices ang hours change on a whim and are not listed correctly on the website. Staff can be unprofessional at times as well, but not always. not a very good experience for me. The only pluses are that my child feels safe there and they are good with potty training.

They steal from you. My kids attended for months, their teachers were great.However when they reopened after the pandemic they began automatically withdrawing payments from my account, when my kids were not enrolled.. They said they would immediately reimburse me, it has been months and they keep saying the check is in the mail. Now nobody responds to my phone calls, I get put on hold, and the occasional time someone does they say the check is still in the mail.Dont seem to actually have any intention of reimbursing money they did not earn.

They really go above and beyond for the kids!! My kids love it here and I’ve never had to worry about their safety everyone who works here is very dedicated and kind!! They treat the children as if they were their own.

I can’t say enough good things about Childtime of Chester! This was the first time I’ve ever put a child of mine in daycare and the staff at Childtime made the transition for my family so comforting. They go above and beyond for our children and the parents without question or instruction. They are in tune with our children and our needs and it shows day in and day out! They are truly a part of our family and I can’t thank them enough for their selflessness and support. I had anxiety when placing him in daycare, now my biggest fear is having to transition from Childtime to actual school 😩 I love Nikki and the crew!! THEY ALL ROCK!!!

They have been wonderful! The first week they called to let me know how well she was doing. They even sent pictures to my email account so I can feel calm.My daughter always come back home happy and she enjoys her time with her new friends.

I own/operate a small company which provides entertainment and education for children. So as you can imagine, I provide my services to many many childcare centers around the Richmond area. This allows me to see and experience the daily operations and staff at these centers. This Childtime located on Old Lane is one of the best. I see the care and attention given to the children by the staff, as well as the behavior of the children at this location is exceptional. I would recommend this center based on my observations there. It is an outstanding childcare center!

It is a great place for your child at any age. I love the pictures and notifications they send throughout the day. The staff is friendly and the arts and crafts are sooo cute!

My first impression was the friendly staff. They made me feel like they really wanted my child unlike some others that made me feel like I had to be qualified or wait to get in. I needed to enroll rather quickly because of a new job and Heather helped me through the pages of paperwork and we were set to start the next day. The infant room had two people working with the small group of infants. The room itself was mostly windows, bright and cheery. We were greeted with a personalized sign on our first day that was a nice welcoming touch.

Their staff is so caring for the kids, they adore the kids so much. The kids are very much in love with the staff. They also do so much activities for the kids to be comfortable with the staff and for the kids to enjoy their time there!

I went to visit this location recently as I am looking to find a school for my 2yr to grow in and found the facility to be very clean.. However, the representative who gave me the tour did not give me the warm and fuzzy feeling that I need in order to feel comfortable enough to leave my little person who is the joy of my days.. I even heard her hollering at a child when he was looking for his teacher.. He simply wanted to know where she was.. Oh well.. on to the next one..

The Assistant Director K. Cole is unpleasant and incompetent. When asking for a copy of my paperwork the center claimed was provided to me and signed by me…I was advised the so called paperwork was destroyed in a recent flood. Definitely seems like a cover up for documents they simply do not have because I never signed them. (SO is this building even up to code?) I went to drop my children off today and was told I have to fill out paperwork or my children could not stay. I asked if I could fax over the paperwork or is there a digital option. I was told I have to fill it out right then and there….I was late for work due to this. The assistant Director advised me she had to watch me fill out the paperwork when I asked for space and privacy. She refused to give me space. I NEVER experienced anything like this in my life. My children are being withdrawn from this center because I cannot tolerate what I’ve experienced today going forward. On top of it all I have to resubmit my children immunization records and birth certificates. It’s too much of a hassle and not worth the stress of dealing with a rude staff member.

I have been using this facility, on and off, for about five years now with absolutely zero issues or concerns. My son started when he was two and went everyday until he started elementary school. He absolutely loved attending and even now, on occasion, he has attended the before and after school program. He would ask me to pick him up later so he can stay and do crafts, or play with his friends. My daughter who is now three started when she was 6 months old. She loves all of her teachers and has learned so much over the years. All of the staff are kind, loving, approachable and you can tell they really love the children. I would highly recommend this school.

My child was first enrolled at Childtime at 4 months old and then again at 9 months old. I always felt my child was safe at the facility and the facility is very clean. The staff is very amicable and approachable when we had concerns. When issues would arise we were either notified or was provided information at a later date to satisfy our concerns. When we did have concerns, they seemed big at the time but now we realize they were very minute and came with being an overprotective parent. Lastly, my child was never sick which is a testament to the cleanliness of Childtime. Overall we would bring our child back a third time for the right price and the only reason we left was for convenience of location for another daycare.

My daughter always has fun, she is provided healthy snacks as well as meals and the teachers keep the children active....