I called to check on why my card was declined and was told I had missed an appointment back in November. when asked to make sure the exact date and phone number (I did not get a notification - which they did have the correct number on file) the lady (I believe her name was Karen) just laughed over the phone.this is not okay for people who are already struggling bringing food in the house. but to be laughed at by someone who is supposed to be helping you- and laughing throughout the end of the conversation... thats a new low. Im disappointed at the customer service at this office.

All very helpful and so nice!

Because they are precise with their process

If I could personally give 0 stars trust me I would I called to set up an appointment , the lady on the phone was extremely rude and distasteful!!!