I moved to the downtown area a little over a year ago, and used to frequent another location (Hixson). I found the gym to be quite a bit smaller, but it had everything I needed (squat rack, adjustable cable machine, flat benches, incline benches, etc.). The staff is excellent (I usually see Olivia or Lidia when I come in, and they always greet me with a genuine smile) and may often be seen working out in their off time (to me, it is important to see the employees of a gym actually investing time into their space as it tells me that they value the gym. It also lets me know that theyre more likely to be aware of issues since they use the equipment). Ive found the gym to be clean; the fellow patrons to be polite; and Ive been able to find times to workout when its not very crowded. As for parking, you can park across the street for free or pay for the garage (its been discounted, after validation, for $2.50 - covers 2 hours). Theres the occasional group of folks who dont know what theyre doing, but for the most part, people seem to know what theyre doing (they want to get in and get out).

Too small.i would give the gym a higher rating but its always too crowded

Great gym and staff. Just needs a boxing bag.

By far my favorite Golds I’ve ever been to! The gym is small, which I personally love because it never gets overwhelmingly crowded like the larger locations tend to, and despite its size it comes equipped with everything you need to get a solid workout in: barbells, squat setups, kettlebells, dumbbells, and a bunch of machines. Staff is friendly and atmosphere is welcoming. Would definitely recommend!

Perfect location in downtown Chattanooga Tennessee for guests staying in hotels or just hopping in for a good work out.....

Joined the Hixson area for the aquatic facilities. Starting coming and noticed everything is really really dirty :( like every single time. The hand sanitizer stations are always empty, locker rooms always sorry sorry few lockers hanging off the hinges. Then suddenly they completely tore up the pool and wont be installing a new one :( i wish I hadnt left planet fitness 😭😭😭.

Love Golds gym.. Im here every morning at 6.

I signed up for this place because its location is convenient and it was cheap, but that’s all it has going for it. The locker rooms always smell like urine, which could be because I’ve never seen anyone clean anything, and you’d think they finally would since they’re supposed to be taking precautions for the pandemic. Except they’re not; it says masks are required for entry, but no one wears one, not even the employees. And besides that, there’s only one guy on staff who is pleasant to deal with. Everyone else basically ignores you, and I don’t know how many times I’ve walked in because I’ve stood at the desk and no one has come over even though they see me. If you have the option, go somewhere else.

Excellent facilities. And Olivia excels in customer service! Thanks for your help sweetie!

I subscribed in gym 5 months ago and found that its crowded and unclean so I stopped going after 2 weeks. Now I just received a bill of $200 from a collection agency for something I dont use. They didnt send me any form of notifications or even told me that its updated automatically. They literally wanted to take my money for nothing.

Signed up for new service was lied to about the benefits. Tried to reach management there is no management. Ask for the owners they told me it was East Tennessee fitness but they don’t have no way of getting hold of them. Sounds kind a odd

A sign on their window says 10/month no catches no kidding. I get there and sign up for the pay on full year membership and I’m paying 20/month because of added fees… so you guys are false advertising and charging double?😂👎🏽

Great, clean place to workout. Staff is friendly and helpful when needed.

New member here. Staff is nice and helpful. Some of the equipment is a little dated but everything is in good working order.

Envoyez my work out

I actually never joined even though I have been a member of Golds in the past, including the original. The problem here is that they have zero parking.So if you have to pay for parking every time you go, it adds up.

Small space and really old equipment.

I went to buy some product and the staff member said we shut down transactions 20 minutes before closing. Just seem like they just wanted to go home even though the gym is open for another half hour. I’ll just purchase products online from other vendors.

Very nice staff.

Staff here is super friendly and helpful. Always greeted as soon as I walk in and always told to have a good day as I’m leaving. The equipment is all in good shape and the locker rooms are always clean. I take showers here often and have never seen hair balls in the drain and the water pressure is better than at my house!

This is not a bad gym. Youve got all the facilities you could ask for from a gym that is in a downtown metropolitan area. My only complaint would be that the machines, equipment and weights are somewhat crowded and if theres a lot of people at the gym it can be a little difficult to find your own space. I do love the steam room and sauna they have. The indoor pool is a little small but could be useful for someone to get a few laps in at the end of the day. I would also say that their class schedule isnt best suited for people working late hours.

Chill staff and usually isnt to crowded.

Needs cleaned up and some maintenance. It is a large gym and has most all the equipment you need. Much of the equipment is older and this isn’t necessarily a bad thing, but some newer equipment would be better. The place needs cleaned up. Touch one weight and your hands are black. The floors are dirty and tiles are falling off the men’s locker room wall. I would not consider using the showers. The entire week I was here I never seen one person clean a single item. On a positive note the staff were polite and attentive. Free parking for two hours if you use the designated lot so that was great for being downtown.

Was a visitor from out of town today. The Fitness Consultant, I believe her name was Mercedes, was very nice and helpful. Also, the gym was clean. If you are staying in downtown Chattanooga definitely stop in for a workout.

Not for Serious Swimmers! I bought a week pass to swim while staying nearby on business. Water temperature was 72F all week due to a faulty heater, which is much too cold. (Competition pools are kept cold, but rarely less than 78F.) I mentioned this to the very helpful and professional front desk staff on 3 visits, but manager relayed from his glass office that it will be fixed tomorrow, which it never was. Otherwise, it would have been a 5 star week due to the abundance of equipment. Good wifi for phone was sufficient alternative to limited TV entertainment.

Terrible experience. I was traveling and searched a Gold’s Gym specifically because I’ve been a member before with good experiences. I had to pay a 15$ day pass and there were so many bench covers missing I couldn’t do a fraction of what I wanted especially since it’s a small gym. They also don’t even offer shower towels. I won’t go back to a Gold’s again.

Great management and staff! Great equipment and environment. Great place to workout!

2 Hours of Water Aerobics Exercise Therapy.

I can’t publish my name because the manager retaliates against clients if they give bad reviews and changes your email address in your account so you won’t be notified of any surveys in the future if you give your honest opinion. The facility itself is okay, but their cleanliness has gone downhill since this gym went from Rush to Golds. I have pictures of how disgusting the locker rooms are and even if you tell someone, it might be cleaned once and then go right back to being neglected. In serious need of new management.

Friendly staff fair and average price...good equipment and great extras like stream room, sauna hot tub and pool and plenty of classes. Staff is also friendly and helpful.

Great and place. Seems there are 3 machines to do each muscle group. Pool, sauna, steam room, whirlpool. Always enough cardio. Staff is always ready to help.

Very nice staff.. was on vacation. Made it easy to jump right in and work out

Very nice, have what I need

Never been but the employees are top notch. I contacted them when I had a billing error and the employees were on top of it. Rarely see so much dedication to helping out a customer. Would recommend based solely of the people working there.

Some of the Staff not in engaged at all. Saw one sleeping smh .

Huge gym! There is a huge weight section, cardio machines, free area, cycling room, pool, sauna, and steam room.. They also offer classes as well.

Nice people, comfortable gym, plus 2 lane lap pool, hot tub, and sauna!

Obviously if you go at peak hours its gonna be busy, just wish they would make the hours more reasonable on Friday and Saturday. I know the Lee Hwy is 24 hrs but that is far from my house and the traffic to get there is horrific.

15 bucks to work out one time,, customer service was subpar,,, and i had a three day trial they would not honor,,, the gym itself was ok very small though .

Been a gym member here for over a decade back when it was called The Rush. It has all of the necessary equipment, a pool, sauna, steam room , and a hot tub. The only major down side is its ever changing parking issues.

They are money thirsty people who takes more than there suppose DO NOT GO TO THIS GOLDS GYM I REPEAT DO NOT GO TO THIS GOLD GYM ITS FOR YOUR OWN GOOD

Very helpful staff. They have excellent class instructors that have been there since the ownership changed.

Great prices on memberships cant beat it

It has awesome staff and its always friendly members there plus the equipment is clean.

Highly disappointed in the cleanness of the housiing the mens locker

Great staff and good parking deals.

Immediately felt like part of a family upon joining. All the trainers and instructors are awesome!

Best price value combination in town, save a buck at workout any time or planet fitness, nicer facilities and service at sports barn. 30$ a month roughly and has a steam room and pool.

Usually not busy when Ive gone, decent amount of machines/free weights/cardio, air conditioning is usually cranked up. Only downside is its tiny so there is a huge selection but it gets the job done.

Seems like a good place

Its even worse when they dont open when they advertise! Drove 30 minutes to go here on a Sunday. They are supposed to open 7am to 7pm. At 9:24AM the doors were still shut. Huge disappointment.

Great place to workout at.

The staff is friendly and the gym is clean.

Friendly staff and a wide range of equipment to choose from.

Bad experiance with trainer calling us in then him being gone when we got there

Golds is awesome!

Good environment

I like this gym.

Hours suck....

I love the place

Im thinking this week to start going to this gym but I dont know if there are instructors who speak Spanish because I dont speak English