Play Dog Excellent was recommended to me by multiple sources, so I had high hopes when bringing my rescued Foxhound here. I have had 6 dogs throughout my lifetime, she is my 7th, so I am generally pretty capable with basic training. However she is very stubborn, a trait none of my other dogs had. If she doesnt feel like following a command, even one she knows well, she will simply ignore me.I tried their basic obedience class hoping to get some assistance. This was the mistake on my part, as I already know how to do basic command training. However I hoped I could get some tips on how to help her respond to me even when in situations where she would rather focus her attention elsewhere. The class was too basic and the trainer made no attempt to help with individual issues with the dogs in the class, it was simply Tell your dog sit, give them a treat when they do. That was fine, my mistake on the class choice. However the issue with Play Dog Excellent arose when the trainer used the fact that my dog had trouble focusing because of a lack of socialization with other dogs, to openly mock my dog.She made multiple jokes at me and my dogs expense to get laughs from other members of the class. I had already explained to her my dog was 4 years old and I had had her for less than 3 months, time which had been focused on house breaking her and getting her through food aggression as when she was found she was almost dead from starvation. I took her from snarling, snapping and charging whenever she was around food to letting me take food directly from her mouth with no protest on her part.I attempted to keep a positive attitude and asked if the trainer had any recommendations on how to socialize my dog. Her response was, There is no way to socialize an adult dog, that has to be done when they are a puppy. Any RESPONSIBLE owner knows that. With her emphasizing responsible to elicit more laughs from other people in the class. Yet another jab at me and my dog. Btw, perhaps that is Play Dogs official stance, but I have to disagree. I have had 2 other rescue dogs in my life, both of whom I was able to socialize successfully despite them already being 7 years old.The extremely unprofessional and insulting attitude of the trainer, combined with a complete lack of hands on help, made me decide not to return for any of the further class sessions I had paid for. Another major warning sign to me was that fully half of the dogs in the class were repeating the basic obedience course as they had failed it their first times. I have trouble believing that that many owners who were willing to seek out help, pay for classes and show up every week with their dogs were solely at fault. That level of failures leads me to feel the class itself has to be at least partially to blame.Would not recommend.

Great place for you lets to socialize with other dogs.

Great place to walk your fur baby

We hate leaving our dog, but know he is in great hands with the friendly staff! Our dog loves going! Highly recommend

They went above and beyond when we had a family emergency. They were kind and accommodating. Duke dog always comes home happy. We cant thank them enough for their help in our time of need!

Clean facility. Super nice staff

When I had my got my puppy this past year I went into multiple daycares looking into options to send my boy to. PDX was super close to my house and seemed perfect. My issue came when I went into the lobby and had to stand there for a good moment without being greeted, once they did great me, they had an attitude to every response to include how they weren’t taking any dogs and to just call back later they were full. Yet when I tried to ask about pricing they wouldn’t say a word. I don’t understand why they try to guard pricing when their competitors in the area are open about it. After seeing reviews about the spray they use towards the dogs, I’m glad I decided against wasting my time and calling back.

Cindy was so helpful & took care of our Roxy so well for the weekend. Roxy was so happy . I will definitely board her there again if I need too.

Had a great time at the Obedience Club of Chattanooga AKC Obedience show last weekend held at Play Dog Excellent. The training and boarding facility is very nice and convenient to downtown Chattanooga.

PDX is my favorite dog place in town for boarding, training, and daycare. You can’t beat their service. We love our classes with Anna!

Met with Nancy for individual training with my anxious and sometimes aggressive dog. She immediately zeroed in on the issue and understood it from multiple angles. Shes got decades of experience working with dogs and I trust her advice moving forward. Were only on our starting steps, but I already feel like I have a plan to help my dog become the best she can be.

Greatest insight into my dog by far... Friendly staff and all around good experience!

We took our 1.5 yr old German Shepherd for one on one obedience training. So much better than I was expecting! Definitely recommend!

Great classes, taught with a positive approach!

A must for all puppies in the area! Fun, positive reinforcement training to build a foundation of basic obedience and commands. Highly recommend Puppy Plus and Head start!

We use PDX for boarding and they love my dog as much as I do, and treat her well.

Our golden retrievers absolutely love it!

Great group of trainers, very knowledgeable, and there are lots of class options for every age of dog and interest.

Awesome place

They are reliable and responsible. Theyve helped socialize both of my dogs and theyre tired when they come home from playing all day

I recently had to spend some time in the hospital. When the doctor told me this, I didnt have to think twice about where my pom, Monty, would spend those days. I have used Play Dog Excellent in the past and have found them to be very professional and caring. Monty also goes there occasionally for daycare. All the ladies (and gents) that work there are wonderful. You can trust them with your precious pets.

Play Dog Excellence is just that Excellent!They are very knowledgeable, helpful and friendly, and outstanding group.You can see they really love the dogs and are there to help you!Nancy Miller was Awesome with my puppy and gave us great tips and insight to help us with her.We will continue with all the classes!We would recommend them very highly.

They take good care of the dogs, at least they say they do. They have zero people skills. ZERO. If you ever have any problem with how they handle something, they refuse to call you back. I would not take my dog there again. The Ark is much friendlier and they seem to appreciate your business.Some of the dog training classes leave a bit to be desired. They seem to be much more concerned with telling you they know what they are doing than actually showing you how to train your dog. One class I attended, nearly the entire first class was spent with the instructor reading from a pamphlet telling us what we had to do in order for our dogs to get some sort of certificate. PLEASE!! I just want to train my dog, starting with the first class.GO TO THE ARK, you will not be disappointed.

Nancy and her crew go the extra mile to take care of your fur babies!!

Volunteers from Humane Education Society in Chattanooga were at PDX watching some fast focused doggies. Ours werent so much. We sprawled in the sunshine! 1/5&6 and half proceeds go to HES! Big THANK YOU for their generosity!

Excellent knowledge and experience with dogs; cant beat it. Lots of fun things to do with your dog.

Nice facilities for dog training classes. Very helpful staff

Great place to train your pup. Guides and instructors are excellent. Classes fill up quickly so get your name in the list before you are ready to start. Plenty of parking. Dogs love it too!

Have asked several times for staff to return a call of concern. During our dog’s second daycare time, staff sprayed our dog with citronella causing our dog to return home with immense allergies along with increased anxiety...overall, this caused our dog to have a huge vet bill! Not only was our dog sprayed, but the citronella got in between our dogs paw pads...and caused a painful allergic reaction. After Researching Citronella... citronella actually HURTS a dogs sense of smell AND Burns like pepper spray or mace! Several vets have encouraged us Not to return our pet to Play Dog Excellent. Please consider doing your research on Citronella used on dogs. We took the word of staff and found out differently by our dogs symptoms on how dangerous citronella truly can be. We have requested a return call... and still after 2 -3 wks we received NO Call. In addition...our dog returned home with a fear to walk on grass. Our family Will not be recommending this facility to any Chattanooga friends/family. Terrible customer service. Has us contemplating the company does not care to receive imperative information from concerned customers.

They sprayed my dog in the face with citronella... repeatedly. Bad training practices from ignorant trainers. Where did these people learn dog training?

I did my research before we didnt to take our dog to a training class. I heard nothing but rave reviews about this place and after going for a 6 week Manners Matters class I would agree. Julie took the time to answer all our questions and give us advice on our new dog. It took two classes for Birdie to start participating but by the third week she was sitting, laying, and getting better on the leash! This is a great place to take any dog!

Easily the best place in town for training and day care. The classes are helpful and after like 6 or 7 courses they are free! Cant beat that! They really care about your animal there and will go above and beyond to make sure you are satisfied and your animal is at its best!

What a fantastic crew! Its not only about training your dog, but more so about training yourself! They are so calm/patient/and informative!

The staff at PDX are expert dog handlers and trainers, and genuinely care about the pets in their care. We have used them for day care, day boarding, overnight boarding, and training, and have been extremely satisfied with their services. They also have reasonable prices on the dog food and treats they carry.

Molly and I both love PDX. Molly is the 3rd dog Ive had here, for day care and boarding.

Ok

The only interaction I have with this place is when I pick or drop off my parents dog while they are out of town.One thing I specifically want to point out is the older woman, with short gray hair, who works the front having a poor attitude. Maybe she is burned out.My father said he spoke to someone about being invoiced for their dogs stay but when I mentioned this she seemed miffed. She also was nicer to the older customers.When I walked back in to ask about his medication (which wound up being in the food bag) the younger girl thought I was back to get my dog and tried to be helpful but the older woman was making a snide remark.The rest of the employees were very nice and Happy loves PDX.

Compassionate folks who truly love dogs and understand the need for training. Willing to provide assistance. My dog loves going to doggy day care.

First time for Our dog but we didnt have a choice but to find a dog hotel.We adopted a dog that was neglected. Hes doing great, with coming out of his shell.When I called to check on him, he wasnt doing well. She said not too worry, theyd take special attention to him.He stayed three days and two nights.When I picked him up, he was happy as ever.The staff is so nice, loved and took care of him as their own.We will be back

Wonderful people!!

Great place to go to training!! Very knowledgeable staff.

I have used PDX for both doggy day care and their classes. The staff is knowledgeable and caring, the prices are unbeatable, and classes are so helpful.

Despite lacking human communication skills, this is a great place to take your dogs. Weve done classes here and our Boxer loves going to daycare here as well.

Play Dog Excellent has been amazing for my dog Abby. The staff is great and their facilities are outstanding. Abby loves going to daycare and their classes are great. I highly recommend their boarding as well.

Wonderful place, second home for our dog. The people are lovely and will care for their dog as if he were their own. Reasonable prices and a fantastic space for running and playing!

I was very disappointed at PDX based upon the breed discrimination I experienced & misinformation conveyed during a STAR puppy training class. Upon addressing this discriminatory conduct with the owners, they handled the situation very professionally. Only 3 stars because my overall experience wasnt positive and the trainer clearly lacks canine expertise & knowledge. But a very big thank you to the owners and their response. It is greatly appreciated.

Great place to board your pet if you need to be out of town.

Amazing staff! Great location! Everyone there is awesome! Very knowledgeable and friendly! Will always take my dog there for training needs!

These people spray dogs in the face with no warning and literally know nothing about dog behavior. They are glorified petsmart trainers. Possibly even WORSE to be honest.

Best in town! Boarding. Training. Daycare. Grooming all in one.

Friendly knowledgeable people. My dogs love it! Training classes are great!

My sweet Goldendoodle puppy was dismissed & rejected before they ever even asked to meet him or anything about him.They discriminate terribly!It was disheartening to have to interact with them. I pray that other options will open soon in the Chattanooga area.If my puppy dog couldnt be accepted or even met, then no dog should be accepted. He gets along with all dogs more than any other dog Ive ever had or known.

Extremely well run by professional, friendly, dedicated management and crew.

My Boxer loves this place and its a comfort to know hes having a blast while were away. The PDX people are top notch and its evident that they really love dogs.

I have been taking my dog to Play Dog Excellent ever since she has been about 2 months old. From training classes to doggy day care the staff at PDX is second to none. My dog loves everyone there and I know that they all love her. I can rest assured that when she is in their care she is safe and well guarded. We are so lucky to have a business in the Chattanooga area like PDX who cares so much about the dogs that make up part of our families.

They have very strict policies and they adhere to them, which makes me feel confident about dogs safety.

My hound mix doggie started out at PDX by easing into day-boarding, did daycare for a while, and has gone back to day-boarding and staying over for boarding while we go on trips. The communication at PDX is excellent and Nancy Miller has talked through my dogs personality with me on multiple occasions. When the time came that daycare wasnt the best option for him, she was 100% honest with me and told me that they didnt want to give him the opportunity to make choices that werent in his best interest due to stress and feeling cooped up with many dogs. He prefers being around fewer dogs at a time because of his personality, and thats okay! I will always appreciate her expertise and judgment tremendously, and there is still an option for my dog to enjoy PDX while day-boarding, a lower energy setting than daycare. I have absolute trust in all of the staff that my baby is safe, loved, and cared for while Im away, and for a pet parent, thats the best feeling there is.

Be prepared to have your dog sprayed in the face with citronella without your consent. No individual attention. Just group class cash.I will never go back.

They were friendly and helpful.

Ive trained two dogs here and was extremely happy with the training.But most importantly, Ive brought my Baylee K. to PDX daycare for several years. She LOVES Play Dog and has a ball each time she attended. If she misbehaved she was put in time out. Her very good behavior now is due to her time in daycare at Play Dog, in my opinionWhen I stopped working downtown it was more of a challenge to bring her to PDX, but with having to gather client mail from the Red Bank P.O. made the trip a little easier. The client then moved their P.O. box, so we stopped Baylees daycare.I brought Baylee back to PDX when she started climbing our chainlink fence. She loves PDX but its so far from East Brainerd; we live and work in EB and have gotten so busy with our business Im working 6 - 7 days each week. I would bring Baylee to PDX if it was closer. Im so sorry to leave this wonderful organization.

Owner truly cares about the dogs and their owners. Highly recommended.

Learn to play, learn to sit and stay.

I read all the good reviews for PDX, and felt like it was the best choice, with the extra Kong toys and outdoor time. Dropped my dog off for his reservation and the staff member behind the counter was very resistant/rude when I got out his puzzle feeder bowl, explaining that he uses it to keep him from getting sick. A nearby staff member understood what it was used for, causing the woman behind the counter to reluctantly take it. When I picked him up, I found out they never used his special bowl. I was told he wasnt eating much (common for when he travels), so they didnt use it. He should have never been offered food in their regular bowls to begin with! Obviously using his vet recommend bowl was too much of an inconvenience for them. I will be using a different facility when were back in the Chattanooga area. Was very disappointed.

Weve just finished our second round of 6 week courses and LOVE PDX! Were a bit biased towards Nancy Miller since shes been our teacher for both classes thus far. Both I and my dog love her and she has helped us come SO far in getting ready to show in AKC rally competitions. We will continue to use PDX as our competitive training facility! Even if you are not looking to compete, their classes are great for working on manners and getting a closer bond with your pup!

Great place for dogs! Excellent boarding service.

Friendly staff and feel our dog is in good hands.

Excellent staff, excellent results. Hands down the best option for dog training and boarding in Chattanooga.

We moved to Chattanooga 3 years ago and had been using other dog daycare and boarding places in Wake Forest, NC. While those places were good, PDX is excellent and stands out with the quality of service they provide. PDX truly is a second home for our dog Charlie.

Helpful Staff. Not only are my dogs well cared for at PDX, the staff has been very helpful with some special needs for my dogs and my schedule. Cant believe their prices are so very reasonable for the high quality of care they provide. PDX is terrific!!! I highly recommend PDX to anyone who needs day care and/or boarding for the canine members of their families.

Training and staff are wonderful.

Fred, my basset, loves PDX. He is worn out from playing, the cats appreciate it! Staff is awesome!

Great place to learn how to teach your dog

While my husband has had dogs before, Ive always been a crazy cat lady. So when we adopted a 6-month-old shepherd/collie mix, I knew I wanted to take her to some obedience classes.First we met with Nancy Miller for a one-hour session to get some help with crate training, leash-walking and house-breaking. Wed only had the puppy for three days before our session but I was crying every day out of frustration. After we met with Nancy, I was ready to cry with joy. She really helped steer us in the right direction as far as crate-training, and gave us some helpful tips for leash-walking and house-breaking, too.Then we signed up for the STAR Puppy class, which lasted six weeks. The cost was very reasonable (it was actually less than what PetSmart had quoted me and from what Ive heard their trainers arent actually certified or anything, they just do a one-week crash course), but I would have been happy even if it cost more.The class was tremendously helpful. Our puppy got a chance to socialize with other dogs before and after class, but during class youre not supposed to let your dog play with the other dogs because its disruptive (just like a real school, haha). Nancy Cambron was our instructor and she was wonderful. Shes very soft-spoken and gentle, but can whip even the most unruly puppy into shape without ever raising her voice. She was also so great about staying after class to answer any questions the owners had about their pups—we got lots of help with leash-walking, since our puppy is pretty crappy about that.The STAR Puppy course is mainly about teaching *you* how to train your puppy, which is exactly what I was hoping for. Since I had never had dogs before I didnt know squat about how to train them, and my husband hadnt ever tried to train any of his. We learned valuable lessons on how to get our puppy to focus on us, how to sit/lay down, how to come when called, and how to walk on a leash. At the end of the six weeks theres a test, and if your puppy passes you get a certificate and can mail off for a plaque and a medal. (Ours passed!)After just the first week I could tell how much the class was helping, and Ive already signed up for a three-week focus course on recall (our little girl is crazy and could use some more help focusing on us in strange environments).I was so relieved to find PDX. Everyone with a dog wants to offer advice based on how they trained their dog, but its nice to have a group of people with legitimate training to provide time-tested advice that really does help.

These guys are true professionals. I wouldnt even consider taking my dog somewhere else after the experiences Ive had here.

Fun times for my dog

We have been through every class that PDX offers. You will not find a better training facility!

Awesome classes.

Large and nice.

Great staff.

Dont own a dog

Wonderful

Had good experience

Awesome place!

Awesome!

Never been

Good