Dr. Paul Olson Hass to be one of the finest doctors I’ve ever met, he spent over 40 minutes with me in consultation and gave me very valuable information

Horrible, terrible experience with primary care. Family member was in for anxiety and having a panic attack in the waiting room and they would not let them have a support person go back with them to see the doctor. Ended up having to leave. Switched to Park Nicollet that afternoon and had a lovely, compassionate medical professional spend an hour helping. Do NOT go to Ridgeview Chaska. We have been longtime patients and will never go back.

Great staff and facilities, have been going here for years and would recommend to anyone in the southwest metro!

Personnel is good but wait time is ridiculous - brought parents into urgent care for injuries - 4 hours later we are still waiting.

Lovely little Cafe food is good and everything is fresh definitely will be coming back

Excellent, friendly and wise staff. Very attentive to details, too.

I have never had a negative experience with Ridgeview Chaska clinic. I’ve always been treated well by the staff. Even in this present crisis they have remained courteous, in my experience. My doctor has always been kind caring and compassionate and I can honestly recommend this clinic.

Unfortunately I had a terrible experience in Endocrinology with the NP (Nurse Practitioner) to Doctor Jones. I wanted to see Dr. Jones but they referred me to the NP as their computer systems were down and it was a mess. Saw the NP, did labs, had to call back after a week of hearing nothing. Still didnt receive a phone call back until I called again for my results. The nurse ended up calling and leaving my results over voicemail - (10 days later) - not even the NP whom I had the appt with and am paying for. Very unprofessional.

Dr Scott is awesome! She is very thorough and knowledgeable. Dr Scott talks in a manner I can completely understand.i was showing results n two days. Im ecstatic! I highly recommend Dr Scott!!

I expect that when I make a Doctors appointment that I be seen at the time scheduled. I understand things come up and sometimes a person has to wait but for the SECOND time Dr Darabi, a Dermatologist in The Chaska Clinic is NOT on schedule, though I am required to be there 15 minutes before my appointment. Complete BS!! Had enough. Way to represent Ridgeview Clinics. I’ll be going elsewhere!

Very crabby and mean front desk. I have been there multiple times and it never changes.

Unfortunately my daughter visited the ER April of 2015. At that time she had presented all relevant medical insurance information. Fast forward 3 months later and my daughter gets a threatening call from collections for a $1593 bill. Which was paid immediately. This by all accounts should have met my health insurance deductible. Shortly thereafter I start receiving medical bills from my Doctor, I called Ridgeview billing inquiring if this had been sent through my health insurance. After being transferred from Steph, then to Donna with one representative in the middle and a month later this ER visit had never been put through Anthem. Another month later, the claim was refused, Donna had to resubmit the claim through Anthem. During these 3 months I had made multiple requests to NOT to credit the visa, that the visa was deactivated and the money was needed to pay my medical bills.Now it is the second week of February 2016, and thanks to Deb I am out $1593. My health insurance deductible was sent into a tail spin, my medical bills are now in collections and I never received the refund of $1593 that was collected by Ridgeview. More than one of these representatives tried to place the blame on the patient or myself. How is it my fault that no one in the billing department could not follow through on their job? That it took me to call months later for steps to be taken for the claim to be submitted correctly to my Insurance.What the billing department did was immoral, irresponsible, and just wrong.Ridgeview is not looking out for the patient or customer, but their own bottom line.Tricia sited laws and policies. Not one that was adhered to while handling this patient bill at the beginning in April 2015.

Kelly: your review was for the Ridgeview Chaska Clinic, not the Ridgeview 212 Urgent Care / ER as stated in your actual review. Please be advised. I cant speak of the 212 Urgent Care / ER but the Chaska Clinic is a wonderful place. I do feel for your situation in regards to the billing aspect but hopefully people distinguish between the 2 sites. It may have just been oversight?

I had a horrible experience while staying at Ridgeview 212. Nurses were terribly abusive. Nurse was shakey, ignored my pleas too take blood from my right arm as its extremely difficult to get anything from my left. She kept poking and poking and the next day my arm was painfully bruised. I complained about her and the other nurses positioned my bed away from the call buttons. There are more complaints, but its too upsetting to go on at the moment.Horrible, terrible people.

Was able to get a last minute appointment to see Dr. Townsend. My son had a wrist injury from football and we needed it examined to determine severity. Doctor did not examine the wrist at all, just ordered an X-ray. She determined that it as a break in the same areas as the growth plates, sent us to Orthopedics to have it cast. Orthopedics took one quick look at his hand and the X-ray, determined it was not broken. Glad by the outcome and diagnosis. At the time I felt that she rushed into the diagnosis without having a tech review. She said the tech was still reviewing but she knew it was broken. It didnt sound like protocol from previous experiences I have had but she sold it like she had seen it a thousand times before...Positives- on time appt, fit in last minute apptsNegative- lost work time and an incorrect diagnosis, unnecessary medical bills that will need to be paid....

First time in 30+ years as a Chaska resident has a doctor failed to show for an appointment. I would suggest Allina Health.

Dr Ready is a thorough physician who takes the time to listen and willing to dowhat it takes to find the problem

Not recommended.

Pretty bad, their specialty clinics are terrible.