user
UNC Internal Medicine at Weaver Crossing
1181 Weaver Dairy Rd #250, Chapel Hill, NC 27514, United States
Appearance

Comments
Ke
Review №1

Dr. Noorani is one of the best physicians I’ve ever seen. She genuinely cares about her patients, is very thorough and knowledgeable, and has great bedside manner.

Ma
Review №2

If I could give less than one star I would. My previous doctor wasnt bad, but she left. My new physician, I found her cold and utterly disinterested in my health. I will never return to this place. All they are interested in is eating snacks and taking your money. The new doctors there are totally unprofessional in every way they can be unprofessional. They dont even wear masks during this period of covid19

Cu
Review №3

DO NOT GO TO THIS CLINIC – I should’ve checked the reviews before going to this clinic. I went to this clinic to do a routine physical because my insurance covers 100% of it. The visit didn’t take more than 15 minutes and it was like any other physical I’ve had in the past. However, I was billed almost $200 for no reason. When I called UNC to dispute the charges, they told me that I talked to the doctor about “other things” and while he didn’t diagnose me for any new conditions, talking about “other things” aside from blood work will add additional charges to my bill. But how can I talk to the doctor about blood work when I see the doctor first and they draw the blood afterwards? The UNC billing rejected my dispute and I was threaten to be sent to a collection agency if I didn’t pay the balance. This UNC clinic is clearly after making money unethically taking advantage of the poor healthcare system and not for the wellbeing of their patients.

Me
Review №4

Went to see the doctor for a wellness visit and just because they “talked” about a chronic issue the physician charged $150 - nothing was done, no advice was offered except eat right and monitor the issue. Isn’t that part of a wellness exam? After we asked about it the doctor offered to waive the charges. SIX MONTHS LATER we received a bill for those same services and when we inquired the doctor office said they have an outside vendor review their charges and “there is nothing they can do.”Really terrible service in my opinion. They need to do a better job explaining what fees they are charging for on the front end.

La
Review №5

I have been pleased to use this practice and like my physician Dr Susan Berendzen a lot.The staff in this office are pleasant and efficient. It is convenient also to where I live with adequate parking available. I used another MD in this practice briefly too when I had an infection on my foot and like him. Dr Berenzen is knowledgeable and takes adequate time with you when you see her. She is willing to let me be a partner in my care which is important to me. She is a pleasant and caring person also. I would clearly recommend her to others as your internist.

Ju
Review №6

Six years ago I became critically ill. Dr. Noorani - along with a number of other doctors - had a difficult time diagnosing my condition. Over a two year span, I began to waste away with my weight plummeting to 135 pounds.My doctors broke into two groups. The first believed that my malady was psychosymatic, whereas the second group believed that it was physical. I agreed with the second group and told Dr. Noorani so. Being a fine physician, Dr. Noorani sided with me.A few months later I was correctly diagnosed with Dilantin poisoning-- a condition connected with my epilepsy. My point is this: if you want a doctor who will listen to you, if you want a doctor who will fight for you, if you want a doctor who truly cares for you and your well-being, Sezin Noorani is right for you.

Da
Review №7

We LOVE our Doctor here - Dr. Min. However this low rating is because when we need to make an appointment to see Dr. Min the office is so poorly managed it is almost impossible. It takes 4-6 phone calls in which no one answers the phone at the receptionists desk and then their phone proceeds to cut you off before you can leave a message. If you do manage to leave a message with the receptionist you will not receive a call back. If the receptionist manages to answer the phone you will be put on hold for 20-30 minutes. Once you are able to talk with the receptionist you will be informed that they are very busy. She is very curt and very rude and entirely unhelpful. After dealing with this 3-4 times over the last year (plenty of time to get their phone system fixed) I am ready to leave the doctor we love. I am pretty understanding of doctors offices being busy places but my time is important too, and it should not take me half a day to get in contact with my doctor.Overall - the doctors here are wonderful but the office staff is incompetent and rude.

Kr
Review №8

WELLNESS VISIT wARNING- This has to do with insurance/UNC Healthcare system - here is my story with advice so the events below do not happen to you.I went in for a routine physical not knowing that as of 1/2018 BC/BS Healthcare will not pay for any labs outside USPSTF standard ones. (see photo)Doctors do know and should tell patients before offering labs outside of the standard ones imo.I was not sleeping through the night so the doctor ordered a fatigue panel. I was charged $440 for this panel plus a fee for a C125 test which I got because my mom passed from ovarian cancer- these were not covered because the labs were run on the SAME DAY as my wellness exam. Had they been run at another appointment, they would have been covered.When I got the bill, I called UNC who referred me to BC/BS. BC/BS told me how to have UNC split the claim so the tests would be COVERED. I called UNC Healthcare Weaver Street so I could get everything taken care of. Not so easy. Together we called BC/BS and UNC Healthcare billing dept. The person from UNC Healthcare at Weaver Crossing was great and sat on the phone for hours trying to help me sort through this mess. The Supervisor at UNC Healthcare billing refused to split the bill per UNCs agreement with BC/BS in spite of the fact that it was what BC/BS told me to do. I was her 3rd call before noon about type of thing. She did, however, offer me a 40% discount on the bill since I was now considered paying out of pocket.Mind you I spent at least 3 hours and spoke with 5 - 6 different people before talking to the Supervisor of the UNCs Billing Dept. .Why wasnt this 40% discount immediately applied when the claim was denied? HmmmmIn the meantime, UNC Billing recommended I both appeal the decision to BC/BS and file with the NC Insurance Commissioner which I will do.IF I had made a separate appt. to talk about fatigue everything would have been covered. I certainly would have done this if I knew the cost.So here is my advice:1. do not let your physician run anything but the standard USPSTF tests at your Wellness exam - you may also want to ask him/her if there is a chance you will be have to pay for labs - Dont expect them to know every. single. insurance. policy - but sometimes they know some general things like policy changes2. make a separate appt. for anything not automatically covered3. if you get a bill in which things arent cover be persistent about getting answers.Overall, we need systemic change so that there is transparency from the start. It would certainly save everyone time and resources.

Ky
Review №9

Front desk, nurse, phlebotomist, and doc (Dr. Min) were all great!

M
Review №10

Hard to schedule an appointment. Had several visits since this location opened and the staff always seemed disorganized. Every time I have been pushed to see a resident. I would never come here if I had a serious condition.

Ap
Review №11

Love Dr. Noorani!

Information
1 Photos
11 Comments
3.4 Rating
  • Address:1181 Weaver Dairy Rd #250, Chapel Hill, NC 27514, United States
  • Site:http://www.uncpn.com/pn/practices-locations/unc-internal-medicine-at-weaver-crossing
  • Phone:+1 984-215-4340
Categories
  • Internist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations