Dr. Berendzen came highly recommended and did not disappoint. I was seen promptly and she was extremely thorough and caring. She has a sincere manner and I will be seeing her again next year for my regular check up!

A superb professional, caring Doctor - dont come much better!

Dr.Berendzen became my physician in 2010 when I suffered a transient ischemic attack, or mini stroke. She was very successful in bringing down and controlling my blood pressure and also reducing my cholesterol. I have had annual checkups with her ever since then. Now she is engaged in diagnosing a urinary problem, and she has brought to bear all the needed resources of the UNC system to help solve this mystery.I have always found Dr. Berendzen exceptionally thoughful, careful, and caring, and I have reason to believe that many of her patients share my high opinion of her.

The physician visit was fine but when I went to the lab for blood to be taken, the phlebotomist was rude and condescending. Being a nurse and a long time Red Cross donor, I know exactly where to draw blood from in my arm. The phelbotomist was struggling with finding a vein so I suggested where to attempt the blood draw and she told me she could not feel the vein there so she wasnt going to stick at something she could not feel. I assured her I understood but I also knew exactly where I needed to be stuck and if she didnt feel that vein then she might have trouble locating a different one. She asked me if I wanted to just go to the hospital and have the blood drawn. I told her no that it was fine for her to stick me, but I didnt want to be stuck two or three times, and I was only trying to help her since I know I am a difficult stick.In the meantime my arm was becoming numb and I asked her to remove the tourniquet and possibly reposition it. She became angry at this point and told me if I would let her do her job she would be fine. I apologized for making her upset and after letting her poke on my arm with her finger to find a vein, I again suggested the vein that I had no trouble at all feeling. She then began to berate me for trying to suggest where she attempt the blood draw.After a minute of so of this, I removed the tourniquet and told her I was not going to be talked to like that and walked out, I could hear her yelling behind me from the lab room that she wasnt going to be talked to like that either, etc.. I left without having my blood drawn.