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Southern Village Pediatric Dentistry
410 Market St #430, Chapel Hill, NC 27516, United States
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Review №1

Let me start by stating the staff was friendly, which was nice. But holy cow, $530 for an initiate basic visit, cleaning. The person advising us recommended the full set of treatments including fluoride and x-rays, not mentioning anything about additional costs. They knew we did not have insurance but advised us of a full work up anyway. In the end, what I would have expected to be at most a $300 visit was nearly double. -- Very over priced. Felt very much like a money grab, less about the patients or family. -- Well be taking our business elsewhere.

Ki
Review №2

Loved our first visit with Dr. Hardin and Faith. As a new mother, I had concerns about the use of fluoride, and Dr. Hardin did her own review of updated studies and printed out academic papers supporting her recommendation for fluoride. I was very impressed and thankful! Looking forward to our next visit.

Ma
Review №3

The office staff was friendly, and all of my questions and concerns were taken care of. They are very clean. I loved every visit. They are well-organized. Keep up the good work!!

Ha
Review №4

I just took my daughter for her first dentist appointment and they made us feel so special! Everyone was so welcoming and made us feel right at home. We had the pleasure of having Faith as our dental assistant. She was full of knowledge and was so gentle with my busy two year old. I literally could not ask for a better experience.

Ca
Review №5

Great first experience! Becky at the front desk was super welcoming and helpful and very conscientious about COVID protocols. Jasmine was great at helping my slightly nervous 5 year old feel comfortable, and Dr. Hardin was excellent with both me and my son as she explained the procedure he will have at our next visit.

Ir
Review №6

They are great. My kids came out so excited and ready to tell me about how they suppose to take care of there teeth. They gave detail instructions on how to care for there teeth and prevention care. The front desk and staff was so welcoming. This is my new dentist family.

Jo
Review №7

Great practice all around!

Sh
Review №8

My daughter had her first dental visit today. Faith was so patient and kind with us. My 5 year old son always looks forward to going to the dentist thanks to Southern Village Pediatric Dentistry.

Er
Review №9

I cannot say enough good things about this amazing practice. The endless patience and gentle manner of the staff and practitioners made it possible for even my most nervous, sensory sensitive, and easily overwhelmed child to have a successful cleaning.

Em
Review №10

Such a wonderful dentist office! My 2 yo son had to have an ER dental checkup for his front teeth. They were so kind AND got us in immediately. We went back 4 weeks later for an X-ray and that appointment was even more impressive. The hygienist somehow got my 2 yo to sit long enough without totally melting down to get an X-ray. It was really neat to witness someone so good with kids. The dentists are also wonderful. So good at explaining everything and helping everyone feel comfortable. The front desk staff are so kind and helpful and really know about what dental insurance will/will not cover and are so upfront and patient. Highly recommend!

La
Review №11

The front desk staff always greets you as you walk in the door with a hello and a smile. The games upfront are great to keep kids busy while waiting to be called. The technician and dentist take a great deal of care in working with the kids. They make sure that the parent is well informed and understands what is going on with their childs dental health. The front desk staff always makes sure that appointments are scheduled. Placing leaves on the tree and going to the gumball type machines is very encouraging to kids. My daughter loves this place.

Ya
Review №12

I am quite impressed with this practice. I appreciate Dr Hardin and Dr Shauna. I had been taking my daughter to a different practice, however she had a small issue and I disagreed with their treatment plan, so I found SVPD as a second opinion, and I am glad I did! I hope to bring my LO for years to come.

Lu
Review №13

My daughter had issues with our old dentist and this was our first visit. Staff was excellent and the environment was very kid-friendly. Really appreciated how they put my daughter at ease and how thorough the cleaning was. Well definitely keep going to SV Pediatric Dentistry.

Me
Review №14

Best pediatric dentist office in the area. The staff is always accommodating and knowledgeable. The office is very welcoming to children and adults alike. We have been going to Dr. Hardin since our kids were 18 months old and have always felt we were in the best hands.

Sa
Review №15

Very nice dental practice and staff!

St
Review №16

I love this dentist office. They are obsoletely wonderful with my 4 year old. He loves going to the dentist, which was unheard of when I was growing up. Couldnt recommend them enough. Becky and the rest of the staff are definitely one of a kind, in the level of care that they provide!

Ra
Review №17

This is the best dental office that my kids have ever gone to. The staff is super friendly and very knowledgeable. I love how clean and kid friendly the office is. My kids look forward to coming to the dentist!

El
Review №18

I love coming here to get my teeth done. The office lady’s are very friendly and so our the people who do my teeth. They always try to make you feel comfortable and that’s a plus.

Je
Review №19

Without fail every time we visit we are warmly welcomed and made to feel like they have been waiting all day, just to see us...and yet you sit in the waiting room and see that they somehow make everyone that way too. Such an inviting space as well. My daughter was nervous about getting a tooth pulled, but the flow and energy around the process from minute one was calming and affirming. She left the office feeling proud of herself, and I left feeling like I would turn my kids over to Dr. Hardin’s care without hesitation, in any situation. Nice work!

Bl
Review №20

The office sells the idea that, with insurance, your cost is only $6 for the initial visit. Once you go in and they develop an “assessment plan” for your child, you will be paying a lot more than that. Given they are not in-network with any insurance, they can and will charge whatever they want. Now, you can try asking for that information upfront so you have an idea of cost, but you’ll be met with an “I’m sorry but we do not disclose any service fees”. Just because of their location it does not mean they are good at what they do, does it?! Do a favor to your child and look for a good and open, honest dentist clinic. One that has nothing to hide.

Wh
Review №21

We could not imagine a better dentist for our almost 4 year old daughter. She has been going to see Dr. Hardin since she was 2 1/2 and absolutely loves her. We always have a positive experience with Dr. Hardin, and her amazing staff make everything seem amazing and cool in the eyes of our toddler. She actually asks when she can go back to the dentist. If only Dr. Hardin would treat adults too! If you are looking for a dentist for your child, you will not be disappointed with Southern Village Pediatric Dentistry. They are the very best oral health care providers in the Triangle!

Tr
Review №22

Amazing 1st dental experience for my 1 year old. It was low stress, educational and fun. I highly recommend them!

He
Review №23

This is the best pediatric dentist that I have came in contact with for my family. The staff are very friendly, welcoming, very knowledgeable and always greet their customers with a smile. Dr. Hardin is an AWESOME doctor. Southern Village Pediatric Dentist ROCKS!!!!!!! If I have another kid at any point in life this is where I would recommend taking my child. Southern Village Team also provide patients with EXCELLENT CUSTOMER SERVICE. Customer Service is the number KEY. You all are AWESOME!!!! I would like to RECOMMEND this dentist to everyone around the world. They are the BEST!!!!!

Al
Review №24

I have brought my kiddos to SVPD for the last 10 years. The staff is fun and friendly and my kids love coming to the dentist. Dr. Hardin is conservative in her recommendations so you trust if she suggests a treatment to follow her advice.

bo
Review №25

Staff is very attentive and welcoming. Everything was explained well and my son was completely cooperative. I highly recommend Southern Village Pediatric Dentistry!

Re
Review №26

Great visit for my son today. We were greeted by the ladies at the front desks with professionalism, friendly smiles and great attitudes! I must also say that the waiting area and the examination rooms are kid and family friendly. After the dental exam, the doctor came out to introduce herself and to inform me about the exam. When my son came out, the hygienist accompanied him to present his dental report card and review what the doctor had as already told me.. She was very thorough, and patient to hear/answer my questions. Thank you, everyone, for being the Village that genuinely cares about and for my sons oral/dental health!

Al
Review №27

Excellent experience! staff are very friendly and efficient. Dr. Hardin was great! I also love the attention to detail in the office (plenty of things for kids to look at to keep their mind off being at the dentist). also, love the easy way in which billing is handled. all I have to do is drop the claim in the mail when I leave:)

Ta
Review №28

Dr. Hardin and her staff are amazing. They are very kid friendly, caring, courteous and professional. With all the most up to date equipment. My 5 yr old daughter started her treatment plan today. She was very nervous but did great and she left feeling very proud. Highly recommend!!!

As
Review №29

This office is amazing. The care here is thorough and thoughtful. My kids like to go to the dentist. Thats a big deal.

Je
Review №30

I grew up fairly traumatized by going to the dentist, but thanks to Southern Village Pediatric Dentistry, my child is genuinely excited to get her teeth cleaned and is all smiles after she visits. She loves all the little extra choices and incentives and I love the great respect and care that everyone -- dentists, hygienists, front desk staff -- show us each and every time we visit. Thank you!

Me
Review №31

We love this practice so much!! Great service, quick appointments, and friendly faces for all the kiddos!Melissa C

El
Review №32

We have always had a wonderful experience. Everyone is professional, kind, patient and helpful. We enjoyed Dr. Katie Payne in this most recent visit. She seems to fit in perfectly in this warm and caring practice. Very pleased with Southern Village Pediatric Dentistry!

Al
Review №33

Our three kids have been seeing Dr Hardin for the last several years, and we all truly like going to the appointments! The staff are all very friendly and professional; its clearly a strong team and a very competent, well-run office. Dr. Hardin always takes as much time as needed to chat with me after appointments, and I really appreciate her thoughtful care. Cant recommend them highly enough.

MA
Review №34

Love this very cool and professional atmosphere! Appointments are always right on time.. Theres not many places you can go and get the same great energy from everyone! BUT this is one office you will!

Li
Review №35

Amazing staff! The kids always look forward to going and the staff is always welcoming. I would highly recommend this Pediatric Dentistry to anyone with kids.

Da
Review №36

Best pediatric dentist ever!! We love taking our kids here. The staff is wonderful and great with my kids as well as making me feel educated on my kid’s dental health. I would recommend them to anyone!!

Co
Review №37

I brought my 3 young children (ages 3,4,5) and we got through the exams and cleanings without a problem! The staff is professional, punctual and wonderful with pediatric clients. They explained everything thoroughly to me and the children ; I am very impressed!

JE
Review №38

They are always so welcoming when we come in, from the check in to the check up to the check out is always a delight :) has my little one asking to go to the dentist!

Ka
Review №39

Wonderful place, always on time! Love the sweet smiling ladies at the front desk especially Angie :)

Me
Review №40

Just had another great experience here. We brought our three kids in for a routine checkup, including our youngest who was going to the dentist for the first time. All the kids had a good time and were very well taken care of. When we got home our youngest asked if we could go to the dentist again tomorrow :)

Le
Review №41

My son has an enamel condition and had to have 5 crowns and 3 sealants. He went to another dentist prior to finding Dr. Hardin, but I wanted a second opinion so I sought out the highest rated pediatric dentist in our area and SVP was it, and theres a reason. The staff is amazing. Angie at the front desk went above and beyond to help us on the day of his procedure, Dr. Hardin explained everything thoroughly to us and the anesthesiologist called before, and after the procedure to go over specifics and check on my son. Even though Dr. Hardins office is out of our network, I am willing to pay the additional cost in order to get the service and peace of mind that every parent wants and deserves. Truly amazing to find a place that is full of good people.

He
Review №42

Love this office! The environment is loving and warm. The staff members are knowledgeable and made sure the children were comfortable every step of the way. Highly recommend Dr. Hardin, Dr. Katie and staff.

Ka
Review №43

All of the staff at Southern Village Pediatric dentistry are wonderful. Helpful, friendly, and really put the kids at ease. They made what could have been a scary dental procedure easy and comfortable for my daughter.

Ka
Review №44

We love Dr.Hardin, Dr. Katie and everyone else on staff. My kids actually like to go to the dentist here. They make it a fun and easy experience.

Ch
Review №45

We had a 4 year old with a traumatic tooth emergency at 4:45pm and were greeted at the door by the whole staff for the most efficient, calmest, kindest visit I could ever ask for. Thank you so much for taking such good care of us!

La
Review №46

Dr. Hardin’s excellence & heart are the brand of this practice, always a first-class experience. My 1st grader has no issue going to the back w/o me for his cleaning. The dental assts.are top-notch in working with both kids & parents.

He
Review №47

Dr. Hardin and her hygienists are AMAZING with our special-needs child. He actually looks forward to going because her office is so kid-friendly, beautiful and just plain fun! Our child has difficulties in social situations and with anxiety, and the entire staff are so well-versed and relaxed in their work with children with these issues, along with all other children. We would never want to go anywhere else! She is beyond five stars!!! She is the BEST IN THE WORLD! We HIGHLY RECOMMEND HER AND HER PRACTICE!

Je
Review №48

Great atmosphere for kids. Very friendly and helpful staff. Both of my kids (ages 6 and 10) have seen Dr. Hardin every 6 months for the last 3 years. Theyre never anxious to go, which is fantastic! Weve never had to wait more than 10 minutes for our appointment, and the exams and cleanings are very efficient. Highly recommend.

Me
Review №49

Our daughter has been coming here for awhile now. Everyone is very friendly and helpful, take their time to explain things, and make our kiddo feel more comfortable about her experience.

Ch
Review №50

My daughter has never said any thing negative about the staff and dentist at Southern Village Pediatric Dentistry. I wanted to be able to take her to a dentist that didnt cause her pain and she assured me that they would make sure that Ashley would not hurt at all during the procedure. I may have to drive a distance but it SO worth it.

Hu
Review №51

Dr. Hardin and the team here are amazing, so helpful and friendly. Very knowledgeable and gentle with my kids. We’ll be with Southern Village Pediatric Dentistry always!

Ni
Review №52

Great office. I get 3 kids in for cleanings all at once. Great staff and facilities. Love these dentist and hygienists.

An
Review №53

We have been going to SVPD for years and have always has a great experience! The staff is always patient with the kids and extremely friendly and professional.

sm
Review №54

Love Dr. Hardin & friendly staff, & the top-notch care the provide to my daughter! The fun & cheerful decor & games in the waiting room are also a bonus to welcome & put the kids at ease, and I really appreciate they accept Care credit to help with bigger bills!

Mi
Review №55

Yet again we had a WONDERFUL experience for all of our kids today at SVPD!!! There is not enough space for me to write all the things that I love about this dentist office! Dr. Hardin and the entire staff are just so lovely!! They take great care of our kid’s teeth AND show so much tender loving care as they do that! We have been coming here for about eight years (how time flies) and I continue to be amazed. And I do not say these things lightly. Our 11 year old daughter asked me today if she could still go there when she is in college.The staff at this office make all the difference in the world! I do not believe that you are going to find a place where the entire team truly cares for your child and their smile the way they are cared for at SVPD!!

An
Review №56

Awesome experience!

Je
Review №57

Both of My children have special needs and they are super with them.I highly recommend them. The staff and Dr. Hardin are all so patient and kind to my children and to me. Such great people and such a blessing to us!

Kr
Review №58

This is a great place for kids. Everyone was friendly and thoughtful and the team was very thorough. I’d highly recommend it.

Ma
Review №59

My child is always super excited to see the dentist. The employees are great!

He
Review №60

The entire staff was so friendly and warm; they did so many little things to make my children feel proud and to enjoy going to the dentist. Since it was their first visit here, each of my children got a t-shirt, which they immediately asked to change into for the rest of the day:).

Ca
Review №61

Loved this office! The care that my 17 yr old autistic son received was amazing. The entire staff was super patient and caring. I would recommend Southern Village Pediatric Dentistry to anyone with a child with special needs.

Cl
Review №62

My kids actually look forward to going to the dentist! Everyone at the office is wonderful and caring!

Ja
Review №63

Great experience with my two little ones! I love the infant room where they can play while waiting and in between cleaning and seeing the dentist.

Me
Review №64

Staff is always pleasant and give you personalized attention. I think its great to get info about what will happen before. And dentist comes and talk with you after.

Ma
Review №65

We are always seen at our scheduled time. Everyone is pleasant and welcoming. Great dental practice!!

je
Review №66

We love the atmosphere at SVPD, its very relaxing & entertaining for my two boys (age 7 & 5). Even if theyre nervous, I dont have to be because I know theyll be in great hands! Nothing but (clean!) smiles on the way out of an appointment. Thanks!

Li
Review №67

We love it here ! Staff are so nice and respectful and we are never here long ! As a busy mom of 3 I appreciate the fast yet effective service ! You will love this dentist

Me
Review №68

My daughter (and I) cant say enough about how courteous and professional the staff is Southern Village Pediatric Dentistry. They go above and beyond the call of duty! I can tell they LOVE what they do, and respect each other as a team. They ROCK!

Je
Review №69

We love Dr. Hardin! The office has always run on time and the staff is very easy to work with. Highly recommend!

Yv
Review №70

If they treated adults this is exactly where I would want to be seen! My son and I have always had an awesome experience here!

Wi
Review №71

Love, Love, Love SV Pediatric Dentistry!! The staff are friendly and know just how to engage my littles to be cooperative every time. The mommy & me room for younger kids is brilliant and really helps to ease them into the process overall :)

Lu
Review №72

Whats NOT to love about this place?! They are AWESOME!!! Always friendly, professional, smiling etc. So glad this is our pediatric dentistry!

Ma
Review №73

Easy to schedule appointments, always on time, friendly, professional. Beautiful office, convenient location. and they file my insurance! Great experience for whole family

Da
Review №74

Southern Village Pediatric is such a quality, classy office. I always know my kids are in the best of hands when we go there. Thank you all so much!

Ch
Review №75

I have been bringing my children to Southern Village Pediatric Dentistry for years. I’m very pleased with how well they treat my children and the level of service we always receive.

Tr
Review №76

Love Dr. Hardin and her staff! My son talks about her all the time. Great experience and beautiful, fun office!

cl
Review №77

We had a wonderful experience for my daughters first dentist visit at 4 years old. She is now a huge fan of visiting the dentist after the smooth and relaxed time we had at SVPD. The staff were friendly, the visit was relatively quick, and not at all intimidating, and Dr Hardin has a wonderful bedside manner.

sh
Review №78

Fantastic service ! Lucky to find this place and with great people working in this office!

Ch
Review №79

Always calm, welcoming, and kind to our kids! We trust Dr. Hardin and her staff with taking care of our childrens teeth!

Br
Review №80

Dr. Hardin and her staff are amazingly patient, kind and accommodating. Wonderful experience every time.

To
Review №81

Delightful setting, very capable staff. Consistently encourage our kids to keep good habits.

Ma
Review №82

Always a good experience. My kid loves it!

Al
Review №83

Wow!So we just had our 1st appointment at the Southern Village Pediatric Dentist. WOW. All I can say is WOW- what an amazing experience!!! The exam room is more like a playroom! Its full of toys and kids are encouraged to play while mom and the dental hygienist go over history, patient education, etc. Then parent & dental hygenist (DH) sit on cuboidal stools knee to knee and toddler sits on parents lap in a hug, then leans back onto a pillow on DHs lap and she examines the teeth. She (both toddler and DH) was soooooooooooo good!! Then DH goes to get the dentist and toddler is encouraged to play/read books with parent. The dentist comes in and is a repeat of earlier exam + cleaning as needed and more parent education (raisins are not great for teeth- sticky).She got a goodie bag with floss picks, toothbrush, and toothpaste. AND a free tee-shirt as a new patient (lime, fushia, or pretty panther blue), which she put on immediately. They electronically filed with our insurance for them to reinburse us, but I had to pay upfront (seems to be the way with pediatric dentists). It was $221 for the 40-minute new pt appointment, with $175 for follow-up appointments. Overall it was a GREAT experience and we will be back in August! My daughter is 20 months old with 10 teeth (and 2 about to erupt). All staff was extremely friendly and nice. OH! and they have a tree kids can hang their names on if they were cavity-free! So, so, so impressed and HIGHLY recommend!!As the kids get older they graduate to a open bay (as pictured on the website) with a gorgeous view of southern village (homes, not the public area). Everyone seemed very calm and awesome about everything. Im going to recommend them to every mom I know! I already did to everyone in her tumbling class afterwards! Great location!!

Ti
Review №84

Great job! Excellent front desk staff. Excellent, patient, dentist.

gr
Review №85

We could not be more pleased. We love going to the dentist!!

Re
Review №86

I cant say enough good things about Southern Village Pediatric Dentistry. My daughter gets so excited every time we go and tells our hygienist that she missed her.

av
Review №87

Everyone is always super friendly and professional!

Mi
Review №88

I am very sorry about the review that said 1 STAR I meant to say 4 STARS--Mia

Ma
Review №89

Gentle, kind, quick, and thorough. Wonderful dentists and staff.

Le
Review №90

Everyone is always so kind!

Mi
Review №91

The florid is disgusting and they will get it in your hair

Je
Review №92

Always great, fast and super nice faculty!

Mi
Review №93

This place is amazing!

M
Review №94

Fantastic experience!

No
Review №95

Awesome!

Information
21 Photos
95 Comments
4.9 Rating
  • Address:410 Market St #430, Chapel Hill, NC 27516, United States
  • Site:http://www.svpediatricdentistry.com/
  • Phone:+1 919-967-2773
Categories
  • Dental clinic
  • Pediatric dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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