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Joel H McGahen OD
422 Phoenix Dr, Chambersburg, PA 17201, United States
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Review №1

Wow! Just wow! Other eye doctors in the area are just looking for the sale. Not this place. The level of professionalism and care is amazing. I will not go to another eye doctor now that I have found this practice. Dr. McGahen is professional, knowledgeable, and patient. Great attributes for a doctor. And the support staff is so kind and helpful. I will definitely recommend this practice.

Ma
Review №2

I am a new patient to Dr McGahen. Everyone was caring and courteous. My eye examination was the most thorough one I have ever had. Dr. McGahen shows he cares about your vision. He is also a funny and knowledgeable person. So glad I found this office!

Ka
Review №3

Recently, I was seen at Dr. McGahen’s office, and I appreciated the professionalism and kindness I received from each person on the staff. The examination process was one that went above and beyond my expectations. I have never had such a thorough eye examination and explanation of my eye health. At my age of the game, I will be trusting my vision for life to Dr. McGahen. He went above and beyond to make sure my vision needs were met. His staff treated me with patience, as I picked out new lenses, asked questions about computer lenses, and they answered every question I had in the process of selecting new lenses. I look forward to getting my husband set up with an appointment. Going to an eye doctor that truly cares about my eye health is priceless. Thank you, Dr. McGahen and Staff.

Be
Review №4

I am giving them 1 star because of the bad treatment I just received.My Retina doctor said my eyes were finally stabilized and that I could go ahead and get new glasses. He knew the trouble I have been having with my eyes. Ive been complaining to the Retina doctor that I wanted new glasses. I have been waiting patiently about it and finally after 7 months of treatements he said I could go ahead and get new glasses now.So after that day I made appointment with Dr McGahen for getting eye glasses. But I had to wait two months to get my appointment.So finally the day came that I had my appointment with Dr McGahen.I did all the tests and at the end of appointment he refused to give me a prescription for eye glasses. I begged but he said NO.He didnt care that I couldnt see and that I needed them for work and its my money if I want to buy glasses. Anyway I walked out very upset that he wouldnt give me a prescription for eye glasses. Ive been waiting over 2 years for new glasses and for him to flat out say no was the last straw.I will tell you this I will never go back to Dr McGahen because of the bad treatment he caused me. He is very bossy and doesnt care what the patient feels. My mom is not very happy with him either. I told her what happened and now I will be going to another eye doctor tomorrow.I know my eye sight wontbe perfect but anything is better than what I have now. So I just wanted everyone to know that I am very unhappy with this bossy eye doctor. I am getting new eye glasses but not from him. He wont get any more business from me.

Wi
Review №5

Everyone working there was incredibly kind and patient with me. The visit took just over an hour which wasn’t bad considering there is one doctor. Dr. McGahen was an amazing doctor, he was very nice, polite, and funny. I would definitely recommend I would definitely recommend this office to anyone in the area.

Ta
Review №6

Dr. McGahen never ceases to amaze me with his knowledge of how other things from your health can affect your eyesight. He always has helpful suggestions, not only to help with your eyesight, but things that may help improve your health overall.

Ma
Review №7

Every procedure and process was explained to me before it happened. My experience with Dr. McGahen is always very positive and patient centered.He took the time to explain my rather unique eye condition.

An
Review №8

Dr. McGahen & his staff are thorough, knowledgeable, professional, and friendly. Ive gone in between annual exams with issues before and Dr. McGahen genuinely listened, resolved the problem, and followed up before my next annual exam to verify - definitely not treated as a number but as an actual human. He is able to explain things in laymans terms and goes into detail on things if youre interested, and its obvious he loves what he does. Prices are reasonable, even without insurance. Dr. McGahen & his staff come highly recommended!

Lo
Review №9

Staff is friendly, helpful and professional. Dr. McGahen is thorough and patient with my many questions. I always recommend him to anyone looking for an eye doctor.

Do
Review №10

The entire staff was wonderful, they treated me like family. The exam was very indepth and Dr. Joel explained everything.

El
Review №11

Center for excellence in Eye Care; individualized and meaningful care. Thank you

Ma
Review №12

It was a very thorough examination and all possibilities were explained clearly. I was given many choices to correct my vision problems and treated respectfully. I especially appreciated the safety concerns taken. I would recommend Joel McGahen and his staff to anyone who is concerned with with their vision.

Ji
Review №13

Very friendly and professional. Great atmosphere. Appointments are very thorough and Dr. McGahen listens to your concerns.

Te
Review №14

Dr. McGahen did an awesome job a number of years ago helping me find the bifocal contact lenses which work best for me. Ive been very pleased since then to work with Dr. McGahen for my vision care needs.

Ra
Review №15

Felt very at ease at my first eye exam. Will definitely go back and recommend Dr.McGahen to others.

Ka
Review №16

A while back, Doctor Joel diagnosed my Cataract and suggested the best Eye Surgeon, Dr. Pratt, who gave me 20/20 vision back in my Right Eye; also, refreshed my Progressive Tri- Focal corrective lenses. He continues to give us the most thorough exams, advice and explanations of our current eye/vision condition. His staff is also the very best you could ever get treated/examined by. We highly recommend Dr. Joel McGahen.

Gi
Review №17

Dr. McGahen is the best in his field. He is very thorough and explains in detail any and all issues with your vision. If you are looking for an eye doctor that sincerely cares and does not treat you like you are just a number, Dr. McGahen is who you want to see!

Pa
Review №18

Staff are very personable and so is Dr McGahen. Would definitely recommend them to anyone looking for an Eye Doctor. Have been to other places, but nothing compares

Sh
Review №19

Staff was very friendly, reassuring, and professional. I was impressed by the eye exam. No question that it was the most thorough exam I had ever received. Thanks to all for a very professional and satisfying experience. And I love my new glasses! I can read the mailbox numbers which I havent been able to do for years!

Ro
Review №20

Love going to get my eyes done. The whole office is very professional n very caring. If you need anything anytime they are available to serve us. Thank you Donna

Vi
Review №21

Joel McGahen was excellent. Very thorough, he took his time and made sure my issues were resolved .His office and staff were all very professional and attentive. I highly recommend him.

Pe
Review №22

Great eye doctor. We have always had wonderful service here. I had an eye issue a few months ago and they got me in immediately and got me the correct medication to fix my issue.

De
Review №23

Great experience overall. All of the staff are excellent in their respective roles, professional yet friendly. Dr McGahen is very thorough and takes the time to explain every aspect of the exam. So grateful to have found this practice!!

St
Review №24

Took the time to thoroughly examine and make recommendations!

Le
Review №25

Very thorough and explained questions I had

Ka
Review №26

Highly, highly recommend this office. Dr. Mcgahen is very personable and definitely knows his stuff. Awesome selection on stylish frames! Staff is super nice. 5/5 :)

De
Review №27

Great experience!!! Dr. McGahen and his associates took their time and made sure that I had all of my questioned answered. Dr. McGahen was able to figure out what was causing me issues the for the last year, that 2 other eye doctors could not. I am so pleased and I am very grateful to have found them. I will be able to see clearly in the next week when my new glasses come in. :)

Ta
Review №28

Dr. McGahen is very thorough & takes the time to explain everything. I’ll definitely be back! Highly recommend!!!

Ta
Review №29

Dr McGahen is top notch. He spent the time to make sure my contacts worked for me and I’ve had so many problems with other doctors getting the right fit and prescription. He wasn’t going to let me leave til everything was just right. Love this practice. Plus the girls were so friendly and welcoming.

Ma
Review №30

I called because I developed an eye problem and I was seen the next morning. Every precaution was taken to prevent getting the corona virus. I received a thorough exam and Dr. McGahen found the problem very quickly. Everyone who works there is very friendly and respectful. I have complete trust in Dr. McGahen.

He
Review №31

Highly recommend Dr. McGahen. Staff extremely professional and kind. Didnt feel rushed or pressured. Exam was thorough.

Jo
Review №32

Dr. McGahen is excellent! He gladly answered all my questions during my first visit and took his time to get things right. His support staff is also top notch and friendly. I will definitely be a repeat customer.

Do
Review №33

Dr. McGahen always provides thorough evaluations and treatment. He has an excellent referral network if necessary, and communicates regularly with other professionals. The staff is very friendly, helpful and responsive to ones needs. I highly recommend this practice.

ra
Review №34

Very professional...explained my condition in detail in terms I could understand. Very satisfied with my exam. Office personnel was very pleasant and helpful.

Sh
Review №35

Very friendly, explains things well.

Ch
Review №36

Friendly, helpful staff. Dr. McGahen is very thorough. He detected issues with my vision that prior Optometrists failed to discover. I would highly recommend Dr. McGahens office to anyone who is searching for the best care for all your vision service needs.

Jo
Review №37

**UPDATE, to responseIm not disappointed so much that you dropped my insurance, more because you all knew for at least a month before telling me and less than 2 weeks before my appointment. which didnt give me sufficient time to find a new provider, especially during these COVID times.It pains me to give this provider a negative review, but it is well deserved! They dropped my vision insurance and knew for a month before telling me, which ended up being less than 2 weeks from my appointment i had scheduled for months. Now everyone due to Covid is booked up and im scrambling to find a new provider that will see me before my prescription expires! Very unprofessional and frankly they have left me with a mess to deal with! Was a great provider until they left me out to dry!! Very disappointed!!!!!!

Ni
Review №38

Had my first appointment at the office of McGahen. I was with a few different staff members, including Joel. I get pretty nervous switching Drs, offices, etc. For anything health related. My experience there makes me wonder why. Everyone was friendly, thorough, and very helpful. Extra props to Jackie and all her patience while we figured out the best way to get what I needed for my eyes with my ins coverage and financial situation as well.

Gr
Review №39

I had an amazing experience! From Start to finish! I needed new glasses and contacts and I got the correct prescription for my eyes. The whole process was so easy and I thought the Dr did such an excellent job, I referred my husband to see him.

Pa
Review №40

The staff is friendly, helpful, and knowledgable. I was very comfortable with their Covid protocols. I recommend them every chance I get!

Pa
Review №41

Friendly environment, polite an helpful staff, Wonderful Eye Dr who isn’t stuffy an takes the time to get to know you!! This trip was for my teenage granddaughter after I had made my appt an was so comfortable with my visit. I must say my granddaughter is picky at age 14 an she was very comfortable an NOT nervous an when we left told me I had made a right choice for the both of us!! 💯💖

Da
Review №42

Weve been going to Dr. McGahen for years, and I trust him completely. When my son had an eye irritation this week I didnt hesitate to call for an appointment even though I knew we would be paying out of pocket because they no longer accept his insurance. Im very thankful to Dr. McGahen and his team for squeezing us into their very busy schedule yesterday.

LW
Review №43

Very professional and highly recommend this practice. Dr. McGahen and the entire staff get an A+ in my book!!Larry Westfall

Ba
Review №44

Excellent care and friendly staff!

Bo
Review №45

New Patient. Great Experience.

Em
Review №46

Dr. McGahen and his staff were fantastic! They were very professional and reassuring during a very stressful situation for my daughter. Dr. McGahen was very knowledgeable and gave personal time and attention to the concerns we were having. I have now found my familys new vision specialist!

Ma
Review №47

I was having some unusual issues with my eyes. They got me in as soon as possible to make sure it wasnt serious. He did a very thorough exam and explained things well. Will definitely go back.

Ro
Review №48

Very impressed

Da
Review №49

Great team. Got me in and out in a friendly, professional fashion. Nice glasses, too.

Bi
Review №50

Professional and courteous. Definitely will use again

De
Review №51

Everyone is so friendly and helpful. I am so thankful to all of them. Always patient.

Mi
Review №52

Dr McGahen OD assisted me with a lot of information that was separate from services expected and rendered. You see, am: diabetic, overweight with high blood pressure and he enlightened and provided me with a path forward. Am a little hard headed, meaning it takes me some time to catch-on, so the good Dr took his time and am appreciative!

Je
Review №53

Yesterday, I accidentally poked my eye in a tall weed/grass while leaning over to pick something up on the ground. I was very thankful to be seen later in the day. Fortunately my eye was okay. The entire staff is very welcoming and friendly, and Dr. McGahen is most professional and thorough, and tells you straight up what is going on. I highly recommend him!

Be
Review №54

I developed a stye in my left eye and, of course, I first noticed it on Friday evening. First thing Monday morning I called Dr. McGahens office to see if I could be seen by the doctor even though we are still yellow here in Franklin County, PA. I was able to get an appointment for 12 noon at which time Dr. McGahen confirmed the stye and gave me a prescription for an antibiotic to help reduce the swelling and eventually heal the area in my eye where the stye had formed.. Dr. McGahen as been my husbands and my eye doctor for many years and am very satisfied with not only his professional care of our eyes but also the friendliness and of his office staff.

Jo
Review №55

Dr. McGahen is an extremely knowledgeable man he was very good with my daughter when she was having muscle control of her eyes. I am a faithful patient.

Ki
Review №56

Such a nice guy. very knowledgeable. he works with you to get just the right fit and he is serious about giving you the best vision you can have!! I would highly recommend Dr McGahen to anyone who has become frustrated with other Eye Dr. who just dont care. You wont be disappointed.

Je
Review №57

Dr McGahen and staff are very professional and knowledgeable. They’ve always worked our family in with emergencies promptly. Dr McGahen has always educated us and answered all of our questions, even when we thought we had an emergency and it was the middle of the night. My family has been seeing him for about 13 years now and I highly recommend his practice.

Ho
Review №58

Wonderful Staff, super nice, and so helpful. I would tell everyone about this place. Love this Doctors office.

Ty
Review №59

Dr. Joel was great. I recently had a routine checkup and everything was great with my visit. He took the time to have a proper introduction as well as provided me with a little history about himself and his medical experience throughout the years. I could sense his knowledge. Staff was okay, could have explained some things more thoroughly but overall good experience. I would definitely recommend Dr. Joel H. McGahen, he is very professional and friendly.Edit - Dr. Joel was great but his staff is extremely rude. Was just in the office to check the status of my next appointment and was met with some of the worst customer service I personally ever experienced, I will not be scheduling an appointment with them anymore.

Am
Review №60

I had been struggling with an eye issue for the last couple months, made an appointment with Dr McGahen based off of reviews online and they did not disappoint! His office is quaint and you get the one on one attention from him and his staff that a patient deserves. Very pleased with my experience and he fixed my eye issue!

El
Review №61

Very friendly and efficient from Dr. McGahen to ALL the staff members and assistants. My questions were answered and results were explained. I have been coming to this office for eye care and glasses for many years. Always satisfied. They keep my aging eyes seeing the world around me.

Fr
Review №62

Our family appreciates Dr. McGahen and his staff! They take very good care of our family!

Ju
Review №63

Dr. McGahen and his staff are fantastic. I would highly recommend him. He is very thorough and knowledgeable. His attention to detail saved my vision. I will always be grateful.

Ro
Review №64

Dr. McGahen and office staff are truly professional. On time, care about patients, very thorough.Thank you.

St
Review №65

So far, a great experpence. I had an appointment for 9/13 but needed to get in earlier because of damage to my glasses. Called and they were able to see me yesterday. Very thorough exam, great staff and nice selection of frames on site. Looking forward to getting them in a couple weeks.

Ji
Review №66

Dr. McGahen is extremely knowledgeable and personable. He is always very willing to respond to questions and seems to get pleasure from helping his patients to gain a better understanding of their vision.

Et
Review №67

I appreciate a thorough exam with each visit. Great customer service too!

Ma
Review №68

Always prompt and professional. I drive 1 1/2 hrs to see Dr. McGahen. That should be all I need to say.

Ma
Review №69

Dr. McGahen is excellent. He is very focused with each patient in order to address any concerns and get the best prescription possible. You can tell he is passionate about his profession. His staff is very accommodating.

Me
Review №70

Dr. McGahen does an excellent, thorough eye exam and is super knowledgeable. The staff is friendly and helpful. An altogether 5 star experience.

Ka
Review №71

Very friendly and professional staff. Dr. McGahen was great, very informative and thorough. They made sure all my questions were answered. It was a very pleasant visit and I would highly recommend them to anyone!

Ra
Review №72

Dr.McGahen is an excellent optometrist. He is professional, thorough and provides me with information regarding my eye health. I highly recommend him!

Je
Review №73

Excellent service! Dr. McGahen took initiative to look deeper into symptoms and has guided me to a specialist for my issue. Very thorough in his work.

me
Review №74

Everyone is really nice in the office and Dr McGahenIs very kind. Hes so soft spoken and so nice..

Ya
Review №75

I learned about carrots..............thanks

Su
Review №76

A friend referred me to Joel about 10 years ago. He is the only optometrist I will take my children to. He is wonderful with my kids and has always answered any questions I may have. The staff is always friendly and knowledgeable. The frames and lenses offered are always the best quality. There is no comparison with the chain vision stores.

La
Review №77

Very thorough, very friendly. Moving the rest of my family over to Dr. McGahen and have referred people to him several times. Strongly recommend.

An
Review №78

Dr. McGahen is very thorough. He is very easy to explain the issue and also knows exactly what I am trying to explain. His stuff is very friending and the lobby is very clean. Very good office and Doctor.

Ka
Review №79

Dr. McGahen and his staff were great!

Da
Review №80

Very safe and very professional.

Ja
Review №81

Dr. McGahen takes the time to explain your test results. And everyone in his office is so nice!

Ba
Review №82

Very friendly even kn these dangerous time.

Je
Review №83

Great place. The Dr. and his staff are wonderful. Decent selection of frames, but would love to see them expand.

Du
Review №84

We first met Dr. McGahen last year in search of a second opinion. I needed an explanation as to what was happening with my daughters vision and how best to help her. He did just that! Very friendly staff.

Ja
Review №85

Dr. McGahen has been my eye doctor for over 15 years. I have had many eye issues with double vision and must have prisms in my eye glasses that he has prescribed with great success. My latest diagnosis of double vision is being treated and corrected with additional prisms and his professional care and research. I was also just diagnosed with a macular edema and he is watching this. Do not hestitate to go to Dr. McGahen. He is excellent with special eye issues and has the experience to correctly diagnose.

j
Review №86

Dr McGahen and his staff are awesome! Treat you like family. Very friendly and he always takes his time and answers any questions you have. He gave me a great lasik recomendation and I was very grateful.

Wi
Review №87

Same friendly atmosphere and quality care that I have come to expect over the years Ive been doing business with them.

Sa
Review №88

Everyone from start to finish from the office staff, to Dr. McGahen, to the lady who helped me with my glasses/contacts all seemed very knowledgeable, patient, and thorough. Everything was explained well, my questions were all answered, and I was completely satisfied as a customer! I will definitely refer my friends and family to Dr. McGahen’s practice!

Je
Review №89

Friendly, knowledgeable, professional staff! Our family has had problem appointments, regular vision appointments for updated prescriptions, and well visits for kids with normal vision. All of the exams have been thorough to check on complete eye health, not just vision changes.

Ta
Review №90

Always takes his time and never makes you feel rushed. Very thorough. Takes the time to explain things to you. Nice to go to a doctor who makes you feel like a person and not a number.

Ra
Review №91

I have always had a very positive experience with this practice! Dr McGahen is very knowledgeable and thorough. He is approachable and his staff are a credit to his practice.

Ra
Review №92

Very complete Eye examination. Coverage for Federal Employee Insurance.

Jo
Review №93

Joel tookt he time to examine my eyes and make sure I felt comfortable with the outcome of his examination. He also took the time to listen to concerns and explain his answer and background of how he knows the answer. This makes for a great experience as well as trust in his abilities.

Ch
Review №94

When I called to make my appointment, I mentioned that we dont have eyeglass insurance and would need a prescription and PD measurements and we would shop around for glasses. I was told that would not be a problem. I just finished my eye appointment, but was refused to be given my PD. I know not all eye doctors provide the PD, which is why I asked when I made the appointment. Would strongly recommend looking elsewhere for service.

St
Review №95

Dr. McGahen was extremely nice and very patient as we tried multiple contact lenses to fit my eyes.

Lo
Review №96

I went in to Dr. McGahens 5 years ago to get my eyes checked for a routine exam and bifocals. Dr. McGahen found that I had a melanoma tumor on my retina. I was sent to Wills Eye in Philadelphia for radiation. I have been cancer free ever since. I was very thankful to have an eye doctor that knows his stuff and had caught the tumor early in its stage! I thank God, Dr. McGahen, Dr. Wroblewski & Dr. Shields for all that they have done for me.

Ja
Review №97

Very thorough exam and very professional office!

RL
Review №98

Very concerned and attentive doctor; complete exams, explains any issues clearly. Your eyes are precious, you need a doctor you can trust - here he is.

Ra
Review №99

I have a military medical background as well as univerity degees in biology. I have received or observed many physical examinations. I have never before experienced a more precise, knowledgeable and in-depth appliation of medical skills during an examination. Dr. McGahen sets the bar not only for optometry but also other fields of the medical arts.

Ma
Review №100

Dr. McGahen is the best eye doctor Ive ever had. He goes the 2nd and 3rd mile to serve the needs of his patients.

Information
19 Photos
100 Comments
4.9 Rating
  • Address:422 Phoenix Dr, Chambersburg, PA 17201, United States
  • Site:https://www.dr-mcgahen.com/
  • Phone:+1 717-264-4012
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
Working hours
  • Monday:12–8pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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