This is the third location I went to where my back was totally messed up. This one was the worst though! I couldn’t walk for a week and a half after getting adjusted here. The person who worked on me was clearly in a rush to go home (I overheard him) he was careless and could’ve potentially paralyzed me with his negligence. I really wish I remember his name but he was okay with me leaving in pain and visibly upset and unable to walk out. He said it’ll pass and I just needed to ice my back. I had to use a wheelchair and /or Cane to walk after this. They cannot be held accountable for this due to their policies which is insane and dangerous. Please do not go to this location or any of them for that matter! This company is a joke to real chiropractors. I immediately canceled my membership after this visit when I really should’ve canceled after the first visit. BEWARE!!!

This is definitely a good location...Im hoping they will open up a location here in Leander, soon! Kade, who works up front, greets everyone with a smile and warm hello. It really makes you feel good, welcome,, and happy to be there. Dr. Cole is fantastic and really educates his patients and really takes care of you. You do have to wait sometimes, but thats just part of it and they always get you back and taken care of.

I love this location. Hannah who works at the front desk is amazing, her customer service is always top notch. I always feel welcomed as soon as I come in. I have had bad experiences with other clinics who do not communicate as well as Hannah does, she does a great job of keeping you informed on the timeline for your adjustment. James who does all of my adjustments is the best. I have a very difficult neck to realign, but he is able to do it easily and carefully. If you are having back problems I highly recommend that you go see James and Hannah!!

Kyle knows what he’s doing! I’ve gone to numerous chiropractors and have yet to find anyone else in comparison. He’s the reason why I continue to come back.

This is a great location! Kade has done a great job of updating and keeping the whole space clean and organized. He was very friendly and welcoming and took care of everyone’s needs.

Forever ago and I mean 6-12 months ago I have asked to cancel my service, I even left a review in google witch is gone now. They still will not cancel it because I have to be in person. I am a hour and a half away now. They want me to drive to there store to cancel. Do not do business with them. They gave me owners phone numbers and emails and said sorry we can help. I have called and im told this is not a good time to talk. call again and leave voicemail. Email and evrything short of driving to them. They continue to charge my credit card. These people dont care about you.Hunter Phillips

Every single time I have come to this location I have had to wait 40+ minutes. This is not acceptable. Not attending this location any longer.

Intake customer service was great. However when I got to meet with Chiropractor Dr. Kyle Knapp wasnt understandable and professionally confident with his work eithics. He refused me service and kinda user me out. He told me since I had insurance go see a real doctor. Wow! Im sure many customer that come here have some type of medical history and he doesnt easily dismiss them as he did to me. I left his office feeling very bad about myself and confused about his poor attitude. I especially didnt look the trivial questions of why I came to visit the joint. Idk if he treats everyone like this. I highly dont recommend this place.Plus they need new chairs, the front waiting is poorly presented.

Dr. Kyle was VERY helpful in alleviating pain!! I have back issues and he was being very careful about it too!Reason for the 3-star review is I had to cancel my membership because some unexpected bills and I couldnt afford it, and staff was not helpful at all in helping me cancel... They dont have a way to manage or cancel memberships online; you have to call apparently. I call and it goes to a voicemail every time where you leave a message and theyll supposedly call you back next day.. I left a message twice, maybe a week apart and they never called back... I went in person to try to cancel then, feeling bad since the Dr did an awesome job, and the woman up front said I could only cancel on the same day they were going to bill me for the beginning of the second month, when I had not even been able to make it to all the first month visits, and that was the very reason I was cancelling-- because I couldnt afford a second month!!Sooo great service and they do alleviate pain; just dont sign up for a membership if youre not sure you can afford it in the long run, because they wont let you cancel....

Went yesterday because I had a pinched sciatic nerve...found out it was because if my S1 joint putting pressure on it. Was able to get some spine stimulation with a machine and some adjustments using their unique bed technique and had some instant relief. Not 100% cured but they stated that you never really are after one visit. I bought 10 visits that do not expire for 269.00 over a 100.00 savings. Each visit costs 39.00 on its own. Definitely worth the results. Looking forward to my next visit! Weekends are usually packed!

Kinda bummed to give this rating, because I liked the adjustments I received at this place... My issue is with the charges. I put a freeze on my account December 2020(because of COVID19) the same day that the monthly subscription payment charged me... I came back to unfreeze my account today April 2021, and was asked for another $69 for my next session. I basically froze my account for nothing, and paid $69 to have zero care. I mean really?? What happened to taking care of your clients? Felt like yall cared more about my money than my wellbeing, so I cancelled. Ill be happy to pay more for a different chiropractor if it means the business cares about its customer....

I don’t know what’s going on here but the wait time takes forever! Do not come here

Chiropractors were great but the management Lesley Herrera and the front desk lady Hanna made my experience horrible, the worst!! Been waiting on a response from the manager for 4 days now. I agreed to stay in cash base deal was just few dollars short so I used my husbands card which they took advantage of. They did not mentioned they needed a card on file and even tho I was cleared I want to continue paying cash they still used a card that was not under my name and they never did no courtesy call as a reminder, which they said they would. Be clear with your customers dont take advantage of us and follow up in a timely manner, im still waiting!!!!

The whole staff in cedar park is very friendly. Dr.Hagood was great! He explained everything very well.

Every single time I come the wait is at least 40 minutes. How do you not have more than one doctor working on a Saturday afternoon? I expect to wait, but 40 minutes to an hour every time? Absurd.

Told me to come in before 6 as a new patient, I did, and after I got here was told sorry, you need to get here sooner. They close at 7. Sorry not happy about wasting my time. No one in the lobby either?

Dr. Arriens and Brandon are fantastic! Always a welcoming environment and a great adjustment. I recommend this place 100%, you won’t be disappointed:)

This location is just around the corner from where I work, so it’s very fortunate that they’re so awesome! I often go on my lunch break and am in and out in under 20 minutes. I’ve seen several different Doctors, and they all have different styles, but they are all passionate about helping their patients live pain-free lives. The front desk staff also seems passionate about helping people as well, I had one gal who spent a good ten minutes getting my account set up correctly after it had been set up incorrectly at another location.

Brandon and Michael were awesome truly professional and very informative. I will be returning frequently. Thanks again!

I have severe hip dysplasia and Fibromyalgia. Pain for me is almost daily. One day I decided to walk in to the Cedar Park clinic and Ive never looked back. Dr. Arriens and his team is the absolute best. He shows he cares and is committed to making sure he helps every way he can to make sure you feel better than you did going in. Brandon at the front desk always has a wonderful smile on his face and you immediately know youre in good hands. I love the team there and I wont be going anywhere as long as they are there. Thank you for always making me feel like family and helping me feel 1000x better each time I walk in.

Completely welcoming and professional. Very knowledgeable. Really helped me

My experience thus far has been so personable, quick, informative, and I feel great!!! Cant wait for my next session!

Awesome! Dr. Arriens is down to earth and really takes care if your needs. Brandon is professional and great too!!

HORRIBLE owner and HORRIBLY operated.

Great Chiropractor care! Friendly staff and very knowledgeable.

Love this place. Had back pain for years and now with regular visits, Im good.

The chiropractor is very good there. The owner/front desk is very rude. Yesterday I walked in, the lady with blond short hair was chatting casually with another customer, I waited about 2mins at front desk. She didn’t lift an eye on me at all, still chatting. No greeting. Then just looked at the computer and asked “ last name”, even no “please”, still no eye contact. I’ve never experienced this at anywhere else.

I would give a 1 star but the Doctor there was a great guy. In fact I would have been happy to still go but I just won’t be able to anymore. In fact I didn’t even use my 4th session for last month since I was to busy. So I called to cancel my plan and this is where it gets shady. I’m required to pay for another month? Wait, what? What kind of business practice is that? I was told I was under no obligation and can cancel anytime. Also I can’t just cancel over the phone either. I have to take time out of my day to explain on paper and go there and fill out forms to cancel. This isn’t some car I’m returning at a dealership. If I can cancel my cable, internet and anything else over the phone why not this? Frankly I’m disappointed, they seemed like a great place. I’ll be talking with them when I go fill out the forms I guess and will place a BBB review afterwards.

Dr. Airrens is absolutely amazing! I’ve seen Dr. Hagood as well and he is very good. I have some difficulties with my neck feeling stuck and my hips being uneven. I’ve seen doctors in the past that do not know how or are just scared to properly adjust me. Dr. Airrens is extremely knowledgeable and consistent with his care. I highly recommend him.

I went to this location a few days ago. Upon meeting with the chiropractor, I started to tell him about my pain. He could have cared less about what was bugging me and before, I even finished he was rushed and told me to lay down. I thought they were supposed to get to know your medical history, if even for a few minutes? My neck and shoulders have been in so much pain after that adjustment that Im having to go to urgent care today. They feel severely sprained. I dont remember the name of my Dr but he was a young guy with black hair.

Excellent customer service and great chiropractors at this location. Couldnt be more pleased that I signed up for the monthly wellness plan!

Walked in an hour before they closed. My 9 year old is in pain and noticeably cant move his head because of his neck is bent out of shape and in tears from the pain. The receptionist said they dont want to have to stay late so they wont be able to take a new patient.

This review is for this location only.Ive been in 5 times since Christmas. Constantly full lobby with 45 minute wait. Each visit typically 5 minutes. Other locations I can go in, be seen within 10 minutes, and get 20 minute sessions. Please add in more chiropractors at this location.

The staff here is phenominal. The team goes above and beyond to ensure I understand my body and have provided my with world class guidance to alleviate my pain. Everyone is super friendly and I enjoy my visits to the clinic.

Great service, reasonably priced treatment plan. Would recommend to friends and family

The Chiropractic Doctor was very nice and asked specific questions about my lower back pain and headaches. I felt so relieved right after the treatment. Definitely going back again!

Never a wait. Staff is friendly. Chiropractor is great. I havent gone anywhere else since I moved to Round Rock.

Awesome chiropractor.. I went to cedar park location with Dr. Hagood. He did super job...

I was very impressed with Dr. Arriens, his overall knowledge and ability to translate the technical and medical terminology into information I was easily able to understand and comprehend was outstanding. I felt like he was genuinely concerned about my physical problems as well as my personal well being, not just another patient. As a matter of fact the office closes at 4pm and he stayed an extra 30 mins at least to give me a proper introduction and understanding of his practice and to give me my first alignment which was great. Everything he spoke of correlated with my back problems so I knew he knew what he was doing and talking about. He was very respectful and easily approachable. Too many Doctors I see make me feel like they dont want to spend the proper amount of time to truly diagnose my condition or conditions. I strongly recommend going in and giving it a shot. It was very affordable and you pay as you go so there are no contracts or up front costs, fees or copays. They dont deal with insurance however the rates are very fair and the more you go the cheaper it gets as it allows you to join a membership that will save you big bucks in the long run. A+ Great job. Very courteous staff, receptionists and relaxing environment. I will personally be a returning client.

Today was my first visit to this location of the Joint. Dr. Michael Arriens II, D.C.did a fantastic job on my wicked spine. I feel great, and though other locations are typically more convenient for me, I will make the effort to visit this location again for the excellent care. Thanks!

Love Doctor Arriens

Love this place... I signed up for the monthly membership and so excited to go back....Thank you Dr. Arriens.

Wonderful staff. I had never gone to a chiropractor before and these guys helped relieve my pain.

Nothing beats a good Chiropractor that gets the job done and no b.s.Thank You

Gets it done and explains the care.

Best chiropractic experience ever!!!!

Had a terrible experience. The chiropractor went through his whole sales pitch. Basically once it was over I said I will put it towards my insurance due to a wreck since it was potentially the reason of my sciatica. After that he got up and said he can’t treat me. I literally thought he was joking because he was so quick to jump to conclusions. I literally told him never mind then, if I don’t use insurance and just pay you as a normal patient would he still said unfortunately can’t treat you. He was more upset at the fact that I’m out here for work and needing 4 to 5 treatments but it wasn’t enough for him. For one what kind’ve place doesn’t except a new patient looking to pay his way to be treated for my sciatica pain. Unfortunately don’t have the doctors name but him being a taller guy. So if I didn’t say anything about a car accident he would’ve done my adjustment no problem with no issues so regardless I don’t understand the issue. This place is unprofessional and handled that situation poorly. I’m not one to leave reviews especially cause I could care less. In all honesty just had such a horrible experience.