The only reason it gets 3 stars is because I had a very positive experience with the home nurse. Mr. Howard was nice to work with. I did not have a good experience with pt and ot. The PT was good and thorough but I did not get to complete my sessions. I’m not sure why. No one could explain. The OT is the downfall of my experience, she came and did a 15 minute “assessment “ then said she would be in touch. A month later I get a call from the agency asking if I wished to continue occupational therapy. I said “ you mean start occupational therapy? I haven’t done anything but an assessment about a month ago.” I was told the therapist had been trying to reach me but I wouldn’t answer. That was not true. I had no calls or voice mails from anyone. Miraculously the OT called a few minutes later and set up a time to come over. When she arrived she did another “assessment “ it didn’t even last 15 minutes. We set an appointment for the following Saturday. I did have to cancel that because I wasn’t feeling well and actually ended up at the hospital with a blood clot. I never heard from her again. It’s been a month! I did call the agency a few weeks ago and they said they would have her contact me. Still nothing. They called just now because my doctor sent in new orders. I declined their services and will find a new agency. But I probably will not get to do anymore PT or OT because my insurance starts over in a few days and I won’t be able to afford it. They waisted more than my time, they hindered my progress.
Great company to work with. Honest and caring people. Enjoyed doing business with them. Highly recommended.
Excellent Nurses, great experience. i will always recommend solidcare to family and friends