user
The Lash Lounge Carmel Boardwalk Shoppes
726 Adams St #120, Carmel, IN 46032, United States
Appearance

Comments
Br
Review №1

First time coming to Lash Lounge & Kathy was AMAZING! Super friendly, thorough, and clean. Im super excited to start regularly coming to the salon for my lash extensions. Previously was dealing with a lot of premature shedding of my lashes & it just seemed like they werent lasting like they should. She educated me a lot of taking care of them correctly to help them last. A few days into my set now & Ive had barely ANY shedding! Will be coming back regularly to Kathy!

Ke
Review №2

Also had a lash and brow tint + lash lift with Lucy B, and she was fantastic!! Everyone had masks on, so I felt very comfortable! Already have another appointment booked!

An
Review №3

First time getting my eyelashes done! Lindsay did a great job! I was really nervous having someone touching my eyes for that long but actually wound up falling asleep. Love the final product and will be going back for touch ups!!

Ja
Review №4

Very professional and the atmosphere was very calming and relaxed. I almost fell asleep! The lash extensions look awesome! Perfect for my daughter’s wedding day.

Je
Review №5

I got lash extensions by Lucy today for the first time (the classics) and had a great experience in a very relaxing environment. I liked the individual stations being completely separated by walls and curtains. The consultation and explanations of aftercare and policies were all very thorough. The lashes look great and feel secure. Looking forward to future services.

Ca
Review №6

Im giving this wonderful place 5 stars. I just got a full set of hybrid lash extensions done by Lucy. She was absolutely amazing, I love my lashes. She was very personable, and made it very relaxing. She had a light hand so that made it even more relaxing that I took a nap. I would highly recommend this place to anyone that is looking to get last extensions! This is my forever last extension go to!

Ab
Review №7

Lucy B. Was great! She talked me through the process beforehand. I love how my lashes turned out!

Ja
Review №8

I was blown away by my experience with Kathy today! She was so patient and detailed. She asked me a bunch of questions before we got started to make sure she understood my expectations. Plus she was very efficient. I blocked three hours off in my calendar for my first set, but she was done in just over an hour and I was thrilled with the result. My lashes look great!

Ma
Review №9

Lindsay does a fantastic job! She’s also very knowledgeable for clients new to lashes like myself.

Th
Review №10

My wife goes here and loves this place. The staff is super friendly and helpful. We come here every two weeks and my wife is super happy and satisfied with her lashes. If youre looking to get them done this is like the toped ranked place to go and you can see why

Br
Review №11

Lucy did a wonderful job with my lash extensions, they look very natural.

Er
Review №12

I was nervous about having my first eyelash extension service. Kathy was amazing!!! She walked me through the process. My lashes look great!!!

Da
Review №13

Enjoyed talking with Kathy as she applied a full set of eyelash extensions.Very happy with the results!

De
Review №14

By far best lash company in Indy! From speaking with the sweetest receptionist Aubrey when needing to schedule, to having the Jen do my lashes! Jen is quick, professional and funny haha never a dull moment with her! she is good at what she does!!!

Pr
Review №15

Got a lash lift and tint and the service was great. The difference was huge when the service was finished. Lucy did an amazing job!Though I do wish the tint was a little darker!

El
Review №16

They are always professional and keep their salon very clean. I have been using lash extensions for about a year and I have always had excellent service and quality.

he
Review №17

Lucy was knowledgeable and very friendly. That eyelashes look great well see how long they last.

Ca
Review №18

Kathy was amazing! Explained every step of the process and made me comfortable. Will definitely return!

La
Review №19

Jenn is awesome. She’s great at her job. She’s professional. Has a lovely personality. I look forward to my lash fills every 2 weeks. The salon is great and so is Jenn. Highly recommend their services.

Ka
Review №20

Lucy is amazing stylist! My lashes looked brand new after my visit. It was the most relaxing experience I’ve had. She really took her time and was very very careful and gentle. The establishment is very clean and you are asked to wash your hands before your appointment, along with everyone wearing masks. Highly recommend!

ca
Review №21

I had my eyebrows threaded by Jenn and she did an amazing job. She is extremely talented, professional and kind. I highly recommend her if you are looking to have your brows done. She is truly a brow wizard!

Me
Review №22

Kathy did an excellent job and was extremely professional!

Be
Review №23

Went and spent 100+ tip on eyelash lift and tint and my eyelashes look no different at all. Not worth the money at all. Everyone was super nice though. Would not recommend. I should’ve just gotten lashes because I spent the same amount. Lol I wish someone would’ve said “don’t expect much” or something. Now we know why they don’t post before pics of the lifts tho.

Pa
Review №24

Great service, staff is always welcoming and professional. Very clean and organized place. Lindsay always does a great job!

Ha
Review №25

Jenn was absolutely fantastic and really knows what she’s doing! Will be requesting her next time I go!

As
Review №26

I wanted to get lash extensions for a trip to Florida. I couldn’t be happier with the results! I got a full volume set from Lindsay. I’ve gotten them done in the past at other locations and my eyelashes ended up falling out so quickly, I was hesitant to be disappointed again. I’ve had them on for a week now and I haven’t lost a single lash. I got caught in a bad wind storm and it felt like my eyelids were going to take sail yet somehow they are perfect still! I would highly recommend Lindsay and I’m going to make sure I book her again for my fill. Excellent service and amazing results :)

An
Review №27

Jen C. is the best!! Does fantastic work and is quick. Great to chat with while getting your service as well

ti
Review №28

Lindsay was extremely knowledgeable and great at what she did!

To
Review №29

I had my brows tinted this evening with Lucy. She did a great job! It was a relaxing atmosphere, very clean, and everyone was friendly. I will definitely be returning.

Cr
Review №30

Lindsey was amazing! It was my first time ever getting eyelash extensions and we agreed to the classic set. They are the perfect ‘pick me up’ that I needed!

Ca
Review №31

Im super busy, and the flexibility of appointments at Lash Lounge has been great. Jenn and Lindsay are always running right on time and I’m able to get a 2 week fill in 50 min.

Al
Review №32

I got the lash lift, and I absolutely love my results! The salon was very clean, and had a comfortable atmosphere. Rachel made me feel completely relaxed, and explained every step of the process as she did it. I would highly recommend this place to anyone! Can’t wait to go back!

CH
Review №33

I did the lash lift and they looked amazing! I think I might have accidentally laid on my side while I was sleeping because one eye didn’t have the same results as the other when I woke up. Other than that, it was great. Jenn was very professional yet personable and made me feel so comfortable. I will definitely be coming back :)

An
Review №34

Lindsay did an AMAZING job on my eyelash extensions. I explained I had upcoming interviews and wanted full hybrid eyelashes. She took her time isolating each lash to make my eyes stand out. I already have plans to get my eyelashes filled with Lindsay again!

Ju
Review №35

Jenn does a phenomenal job on my lashes! She’s so professional and I always feel so relaxed to know I’m in good hands. I highly recommend!

An
Review №36

The Lash Lounge in Carmel is amazing! I go regularly for lash tints and curling. They prioritize safety and cleanliness and my technician is always so nice! When I leave I feel polished and ready to face the world with fresh eyes! Literally!

Ne
Review №37

Love Lash Lounge Carmel and Lindsay P! She is knowledgeable, efficient and good at what she does! I am now a repeat customer!!

Ma
Review №38

I was so excited to have my first set of lash extensions. I had my appointment set with Lindsey at the Lash Lounge and I was not disappointed my lashes turned out fantastic and look amazing! Definitely recommend!

Ty
Review №39

I received threading and lash extensions from Lucy. First time going there but loved how well Lucy did my lashes and brows. I’ll be back! :)

Sa
Review №40

Lucy was so sweet! The business is very clean and quiet. The girls were all so friendly and professional. Great experience, love my lashes. Will definitely be back!

Po
Review №41

I got lash and eye brow tint with eyebrow threading.The color for eye lashes and brows were great, no complaints.What I did not like and would like to be discussed with client before:- threading included threads only and it should be no SCISSORS. I never style my eyebrows with scissors and nobody told me that they will cut half of my eyebrow volume... unfortunately i realized too late that half of eyebrow is gone already.... so the issues is that it was never said to me or asked before the procedure. I hope my eyebrow will grow and I will have back the volume I had.Last thing: when I came they told me to go to restroom to wash my hands (am... I mean I wash my hands and use sanitizer, but sending me walk over the whole salon to wash my hands instead of offering me a sanitizer is weird) ... I thought maybe they do all Covid protection measurements etc, which I understand. When my specialist came to take me to to the room, she just walked out another lady from the same room. the chair was not sanitized or cleaned (you could see dust and hairs on it)... So their extra protective measurements go to clients hands only.Thank you for great eye and brow tint, but everything else is just ... bad.

Ch
Review №42

After my experience at The Lash Lounge Carmel, I’ll never go anywhere else. As soon as you walk in, you’re greeted by a really nice receptionist, who is also very helpful with any questions or issues you have. The salon is super clean and pretty and their COVID response and procedures make everything feel as safe as possible. Lindsay did my lashes and they look great. I signed up for a membership and can’t wait to go back in two weeks!

Ra
Review №43

Jenn always does an amazing job on my lashes making me feel confident and glamorous every time I come in. Shes fun to talk to and I look forward to coming in every 2 weeks!

Le
Review №44

Can’t say enough great things about Jenn C. She asked questions to make sure to achieve the results I was looking for. I’m so pleased with the results! Already booked my next appointment!

An
Review №45

Excellent service! Kristy took care of me explaining all of my options and what would be best for the look I was trying to go for. It was a very relaxing experience in a great environment, they even have a little boutique area in the front.

Al
Review №46

Lindsay was great. I cant wait to work with her again 😊

An
Review №47

Do not get your eyebrows done at this establishment. Half of my brow is gone and one is so thin compared to the other one. It’ll take months of growing them out to fix the damage caused.

Sa
Review №48

I am so happy with how beautiful my lashes look and I really appreciate how kind the staff has been. It was really easy to make an appointment which is really helpful so I don’t have to stress about being able to get in when I’m due for a refill.

Br
Review №49

Jenn C was very professional and was very friendly as was the girl at the front desk! Definitely would recommend!

Ol
Review №50

Nothing but great things to say about the Lash Lounge! I can only speak to their eyebrow threading and tinting but their work is great! Super clean, nice facility with friendly staff. Will always choose them when my brows need a touch up.

Ca
Review №51

Jen was amazing! Highly recommend for eyebrow threading/tinting/etc!

Ca
Review №52

I went for the first time and bought the membership. I was in and out quickly, I had great lash retention (it’s been 2 weeks so it’s time for a fill, but it still looks good!), and I’m excited for my fill tomorrow! I had Lindsey P and she took the time to ask questions and figure out what I wanted, which is great.

Li
Review №53

I have been going to the Lash Lounge since February. I was lucky enough to get my first appointment with Jenn. I love Jenn! Jenn is professional, provides great customer service and she is always sporting a smile.Jenn always makes me feel like Im her most important client. When I leave I always feel like a million bucks! If you want great lashes, go see Jenn at the Lash Lounge! You wont regret it! : )

Al
Review №54

This is a clean location taking proper precaution with COVID 19. I love my brows and enjoyed my first threading experience! Ill definitely be back.

Je
Review №55

This was my first time getting lash extensions. The stylist was friendly and professional. The salon was clean and comfortable. My lashes look great!

Ta
Review №56

Had a good first visit!!!! Very excited about how my eyelashes look!!! I did have what I would think is an abnormal fallout on my left eye, but they still look long!!

Al
Review №57

Lindsay was very sweet and answered all my questions. I had a great first lash lift!!

Ki
Review №58

Great and VERY Friendly staff. I got a Lash perm, lash/eyebrow dye and had my eyebrows threaded. I will be back and have stuff done again soon.

Sa
Review №59

I got my lashes lifted here--great experience! Clean, quick, and wonderful results. I will continue to use Lash lounge for all my eyelash needs!

Ga
Review №60

First time lash client and I am OBSESSED. I can’t wait to see Lucy again for my next fill to keep these beauties going!

Ka
Review №61

It was first time ever getting lash extensions and it was a very relaxing and calming environment!!

Ma
Review №62

Lindsey is an amazing lash tech who works efficiently and is mindful of the clients comfort during application. She uses good judgement in choosing the correct type, color, and length of lashes that are perfect for your face and the look you desire!

Di
Review №63

This is the 3rd place I tried for Lashes. The other is located over 45 minutes away, with traffic and construction took hours! I have not found a person to meet my expectations until I went to The Lash Lounge. I wanted a skilled license aesthetician! Jen is amazing, she listens to my goals on wanting natural extensions and I get compliments on them daily. Jen is lovely and makes me feel fabulous! I would recommend Jen!

Kr
Review №64

This is the only lash salon that I trust with my eyes! Casey is hands down the best. . Very precise and takes pride in her work. She’s super quick too!They are all around fantastic to deal with😀

De
Review №65

I’ve had lash extensions from many establishments and none compare to the great job done by Megan Jackson at the Lash Lounge. She does a flawless job and I get compliments on my lashes everywhere I go. Also, every team member I’ve encountered has been extremely helpful. I would not hesitate to recommend them to anyone! Love The Lash Lounge!!!

Gr
Review №66

Literally cannot recommend this salon enough. I personally see Jenn and she KILLS it every single time. Friendly team members, amazing artists, would give 10 stars if I could!

Ma
Review №67

First time trying out the lashes. Good online discount to try it for the first time, a pricey service

Am
Review №68

Megan is the best! I’ve been getting my lashes done here for two years now and can’t imagine going anywhere else. The individualized care is amazing and front desk staff is so sweet and accommodating. You’ll wonder how you ever lived without lashes from the lash lounge!

Jo
Review №69

Beautiful! And service took less time than anticipated.

As
Review №70

I absolutely loved my experience at the Lash Lounge. My eyelashes turned out perfect, exactly how I wanted them.

Br
Review №71

Jenn C was amazing! Made the process super easy and cant wait to come back! Plus my lashes are to die for! I have received so many compliments and Im sure to let them know Jenn is where to go!

Br
Review №72

I had a lash lift/tint by Lindsey P and I will definitely be returning. I love the results. I have tried other salons and the results here were much better and the price was cheaper.

Ki
Review №73

Ive been going to The Lash Lounge since they opened over 2 years ago religiously. My girl, Lindsay C., always starts my appointment on time and makes my eyelashes (extensions) look fabulous! The environment is nice and relaxing and all the staff is super sweet.

Cl
Review №74

Jenn is absolutely wonderful. Caring, gentle, pays attention to detail, and you can tell she does her very best at all times. Recommend her with full confidence that she will deliver absolutely gorgeous results 👏🏼👏🏼👏🏼Thank you Jenn!!

La
Review №75

I’ve been to several places and love working with Casey. She’s very informed about the service and is always on top of it. I’ve never had a problem with my lashes and get so many compliments. Highly recommend.

To
Review №76

I liked the salon and Jen did a great job!

Ca
Review №77

I’ve been looking for a new place to get my eyebrows done since my girl moved away. When my friend Cierra told me she worked at The Lash Lounge I had to check the place out and it did not disappoint!! Casey was very thorough and did just what I asked! I’ll be setting up another appointment in a couple weeks to keep them up! Thanks Girls!

Ka
Review №78

Lucy was phenomenal!!

Em
Review №79

My mom and I have had our brows and lashes done three times at the Lash Lounge on Carmel. We’ve always been met with excellence. See Jenn for a little phenomenal job and wonderful conversation!

Da
Review №80

Love this place and the people! Everyone is so friendly and their customer service is top notch! I’ve been getting my lash extensions done by Lindsay for almost 2 years now! She does a fabulous job every time!

Ci
Review №81

I get my lashes done by Casey and I always feel and look beautiful when I leave! Everyone in the salon is super friendly and genuinely care about the clients. I’m glad I found The Lash Lounge Carmel!

Co
Review №82

Ayreonna did the most beautiful lash lift and tint on me! So professional and my lashes look wonderful! I love that I can go without makeup and my eyelashes still look great!

Al
Review №83

Relaxing experience at the lash lounge, love my lash extensions and the idea from my stylist to do the mix lash makes them look thicker. I get lots of compliments from people about them. Keep up the awesome work. The office staff is wonderful too, they are always helpful when booking appointments. They really care about your experience at the salon and it shows.

Ke
Review №84

The Lash Lounge made my first experience amazing. The staff was super welcoming and helpful, and my lashes look absolutely stunning! I will definitely be back! :)

Me
Review №85

I cannot say enough wonderful things about The Lash Lounge!! The salon is absolutely GORGEOUS!! The staff is very friendly and professional. The clothes and jewelry are cute, trendy, and nicely priced. Then, there are the LASHES!! I am obsessed with my lash extensions!! I never get tired of the continuous compliments I receive on how long and full my lashes are! I am a working mom with two littles and getting myself ready every morning is now a breeze! Its amazing how good you feel having your lashes done 24/7!! I hardly wear any make-up now too. Try them out! You wont regret it. Promise.

Ka
Review №86

I wanted to wait till 8 weeks after my last lift to write this review and see if what they advertise is true, and let me tell you, it is!! The lash lounge in clean, comfortable, professional and worth every penny! Can’t wait to go back!

An
Review №87

Sierra at the front was great! So helpful and answered all my questions! Ayre did an amazing job on my lashes! I love them!

An
Review №88

I always thought eyelash extensions would look fake, but after discussing my concern with my stylist Lindsay, she advised me to try classic lash extensions and I LOVE them! They look like my lashes with mascara, and have really cut down time on my morning routine!

Me
Review №89

I am very disappointed with The Lash Lounge. I was underwhelmed from beginning to end. First, I was early for my appointment, but the receptionist did not even give me my paperwork to fill out until 5 minutes after my appointment was supposed to start. She wasnt even busy before then, she was just scrolling on her phone. Very unprofessional. When I was finally taken back into my room for my brow threading (10 minutes late, even though I was there very early and it was a slow day), my stylist was not friendly. I talked about what I wanted, but she did not listen to me or even acknowledge some of my requests. She did not cleanse or sanitize my skin at all, not even before beginning the threading. After my brow threading, I noticed many areas where my skin was bleeding; I have never had this happen before with any threading, tweezing, or waxing. Today two days later I still have the little wounds under my eyebrows. To make it all even worse, she made it seem like she was so inconvenienced by me being there. I am VERY disappointed and will not be going back.UPDATE:The owner did get in touch with me after I reached out to the store and refunded me as an act of good service. He made it clear that he did not expect me to adjust my review, but I wanted to update it here as I appreciate good customer service after the unfortunate circumstances occurred during my service.

Li
Review №90

I have been going here for awhile and live my stylist Maria. She is awesome. The salon is warm and welcoming. The work is awesome. There are perks and I love the staff.

Ad
Review №91

The staff was super nice, and I am really happy with my lashes.

De
Review №92

Great experience! Linsdey is so knowledgeable and I look forward to going back! I would highly recommend! ❤️🙌🏽

Ja
Review №93

I am really disappointed by the customer service at this location. I had called in to ask if they had any evening appointments available. I was told they did not, but there was one on Saturday. A few minutes later, I went on the website to see PLENTY of available appointments, so I booked one. The text message came through that theyd confirm with me. They never did.I was a loyal customer to Lash Lounge before we moved to Carmel. I cant say that Im missing much now, since they cant even get their online appointment system to work.

Ka
Review №94

I can’t say enough kind things about this place. Thanks to Maria I have amazing lashes and perfectly microbladed brows! She’s the absolute best at what she does, and she’s entertaining to boot!

Sa
Review №95

Lindsey Palmer is quick, efficient and so good at what she does!

Am
Review №96

I have seen Lindsay multiple times. Shes great and makes the time go by quickly. I look forward to seeing her every time I go in.

Li
Review №97

Carey was awesome with my lash tint & lift as well as brow tint & thread. Sierra is a sweetie at the front desk too!!

An
Review №98

I absolutely LOVE my new lashes! I receive compliments on them from others all the time!!!The salon is beautifully decorated and luxurious, and all the ladies are very nice! What a great experience for my first forte into lash extensions... Obsessed!

Sh
Review №99

Absolutely love The Lash Lounge Carmel! The quality of the lashes are great and the service of the staff and the feel of the salon is unmatched!Definitely a fantastic way to up your beauty game, without having to spend a lot of time on daily maintenance.

ti
Review №100

KC did my lashes & they look beautiful & full lots of volume and thickness. My entire experience with the lash lounge was great. I received the mink Volume. KC took her time was consistent & Professional.. staff was accomading & I rebooked and will recommend.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:726 Adams St #120, Carmel, IN 46032, United States
  • Site:https://www.thelashlounge.com/in-carmel-boardwalk-shoppes/
  • Phone:+1 317-494-7346
Categories
  • Beauty salon
  • Beauty supply store
  • Cosmetics store
  • Eyebrow bar
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:9am–6pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations