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GlenBrook Health Center
1950 Calle Barcelona, Carlsbad, CA 92009, United States
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Co
Review №1

I found myself in an emergency health crisis with my parents wherein they both needed to move to a skilled nursing facility. From the moment of my first call to the friendly voice on the other end, I felt like GlenBrook would be the right place for my parents. When you are very stressed about a drastic life change, compassion and caring mean so much. Every single person I have dealt with at GlenBrook has been so completely helpful. Their nurse, Arkaady, has gone above and beyond in trying to help us manage their care. He is kind and patient and truly cares about the residents he is responsible for. Nursing assistant Sarah knows all my parents personal preferences and hand feeds my dad now that he has lost a great deal of muscle control. And, you would not believe the food at this place! My parents are eating so well! They frequently say the food is so delicious and excellent. I cannot say enough good things about this amazing facility. I know I made the right choice for my parents. I feel they are well cared for. I highly recommend GlenBrook Health Center.

Di
Review №2

I’ve been working here for the last 6 years and I love it. Everyone is very professional and friendly. The residents are treated very well, the residents are like family to me. I’ve worked in other health centers and the quality of patient care is excellent! Your relatives will be well taken care of here.

Ch
Review №3

Our experience here was very positive. My mother fell and needed good care while she recuperated. We found the facility to be beautiful and clean. The staff was attentive and caring. It was amazing to experience a place filled with so much genuine love. Yep, love. Thanks to everyone there for the wonderful work you do.

Jo
Review №4

Dedicated, loving staff committed to 5 star quality care for everyone!

em
Review №5

I feel so lucky and thankful for working here. I been working for different skilled nursing in the past. But Glen Brook is absolutely amazing place to work for.Thank you all for the opportunity.

Lu
Review №6

Glenbrook and La Costa Glen: ASSISTED LIVING, MEMORY CARE, & SKILLED NURSINGCan’t believe this place has 4.0 starts. Staff doesn’t always rude, they don’t go according with their Core Values. There always hiring, they only hire professionally and experience candidates, but the staff I had met always on their cellphone and always made residents wait. Treat resident very poorly. Just the worst place to work. I’m really excited I quit.

su
Review №7

Wonderful company to work for! So proud to be part of San Diego Best Senior Living Community by SD magazine.

Pa
Review №8

This would be amongst the hardest jobs I could imagine. Most of the staff are wonderful. A few could learn to smile. Some of the women attendants walk in the room and I can tell they resent what they are about to do.I just returned from there. One relative was in the same dirty pants he was wearing on Tuesday, three days ago. I bought him new pants but those have disappeared. His glasses were filthy. Previously his hearing aids were dead but I was told they changed the batteries. Not the case, the next person changed the batteries and cleaned the hearing aids - so were back in business. How long did he sit in silence wondering what was going on around him? Well constantly actually - but in silence. Those hearing aids are important!I have a lot of experience with this place. My mom absolutely loved Independent Living. Its like a cruise ship. She had a great time. Id call and shed say dont bother me - Im playing cards with my friends.But the time came for Assisted Living. It is like a Motel 8. Not great but it will do. It was a very hard adjustment.Then the time comes for Skilled Nursing. I do not understand why they cant make those rooms just a little bigger. Why are the closets so small? Cant they have more than two showers a week?It breaks my heart to see residents in the hallway. I need help! I often hear. But they often dont have the staff to respond. It got to the point where I thought they should pay me - because I offer to help.What is really important - if you are shopping for a retirement home look beyond Independent Living. Ask to see Assisted Living and Skilled Nursing. Then move in with your kids. I keep telling mom that there is room in the basement with the ferrets --- only kidding, Mom!Actually we would have made room for her here and shed be happier. I might be drinking more, but Im sure shed be happier.And my advice to the management of Continuing Life Communities that owns this place. Listen to your employees. Reward the good ones. Pay more. Get rid of those who resent changing diapers.Any my sincerest thanks to the great ones, Marion, Carlos, Thai and others. Ive already started drinking so I forget a few names.It sure isnt easy getting old!

Mi
Review №9

Stopped to check their skilled nursing facility for my mother, who has a terminal heart condition and was stopped by an admissions person who didnt offer to give me a tour, said that their facility mostly took care of the LaCosta Glen and their skilled nursing facility was for short term patients only. Left feeling like Id been given the bums rush.

Mi
Review №10

Glenbrook Healthcare Center is one of the best Skilled Nursing Facilities that I have seen. I am always greeted by very professional and caring staff. Many of the patients that I have seen and spoken with are clean, happy and tell me that their stay there has been excellent.I have been working in the Senior Care and Housing industry for over 10 years and always refer Glenbrook Healthcare Center to the families that have/need this type of service/care.

Mo
Review №11

My mother has been there 3 times for extended stays for various health problems after being in the hospital. After leaving the hospital and getting transferred there it feels like checking in at the ritz carlton hotel!! The staff is happy and polite, and very doting on their patients. Each patient is treated with the utmost respect and compassion! They are just fininshing up on a beautiful remodel now.The physical therapy care is amazing. They walk her and do PT 3 times a day. They have activities, and the staff is so cheerful! She is really happy there, and takes the guilt totally away from me, having to keep her there, she will leave soon and we will miss the attention!

Ze
Review №12

Employees are very friendly and well trained.

Information
1 Photos
12 Comments
4.5 Rating
  • Address:1950 Calle Barcelona, Carlsbad, CA 92009, United States
  • Site:http://www.visitglenbrook.com/
  • Phone:+1 760-704-6800
Categories
  • Assisted living facility
  • Retirement home
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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