BrightStar is a perfect name for this company if you are looking for care for a loved one. I work in this industry and Louise and her team are always ready and willing to help families in need. If you are looking for care for a loved one be sure and give them a call.

Poor service and communication. Send a Home health aide that fell asleep a hour after arriving. After reporting this I became not a good client. They fail to.communicate and stop providing for that shift after the peraon fell asleep 2 nights in a row. They lie to make money saying that they can not work 8 hours but rather work 12 hours but the aides prefer to work 8 hours. This agency have some good aides its just that they dont want to communicate with the peraon they provide care for which can not work. Be aware choosing This provider. They are rude to their staff what do you think they will be to You? Be aware, choose wisely.

In 2016 my wife of 42 years had a very bad stroke. We were living in Illinois at the time. After four months of hospitalization and rehabilitation she was finally able to be released to home care, but I was told she would require 24/7 support going forward.While my wife was recovering I decided to move us to Woodstock Georgia where my brother lives and we have other friends and family nearby. After consulting with knowledgeable friends and healthcare professionals, I selected BrightStar Care of Cherokee County to provide in-home care for my wife. Im so glad I did!The services had to be arranged by phone before we actually moved here--I took my wife directly from her rehab facility in Illinois to the airport for our flight to Atlanta so everything had to be in place when we arrived. I hadnt even seen the apartment we were moving into, but I need a CNA to be there to help me tackle this new responsibility.BrightStar was extremely helpful in supporting me during this difficult transition and continued to provide CNAs 7 days a week for the next 18 months until her passing. We became very fond of our regular CNAs and I still consider them to be part of our extended family.I cannot overstate how grateful I am for the professionalism and dedication of the BrightStar team. I had regular communication with their staff and owners, and they always went above and beyond to address any scheduling changes or other concerns.You wont find a more dependable and professional provider service than BrightStar Care of Cherokee County.