First things first: The nursing staff, for me, was first-rate. The rest is another story. I have been to and worked at other facilities, so I have some experience. On the phone I was told that I could bring my laptop and kindle and would be able to utilize both of them. If you dont allow them, dont lie. I would have brought books.My detox case manager filled out my weekly survey himself with 75% incorrect info. My clinician left 2 weeks in. That happens, but I wasnt told until 4 hours before she left. Why not transition me to a new clinician gently? I specifically requested a female clinician and got a male, who talked about his motorcycle, not once about me. The groups are good, although they are obviously optional as some patients went to zero in 30 days. The schedule is a joke, never correct.Then they blatantly lied to me to get me to continue treatment at their PHP. Specifically told me, after checking, that I could use my kindle, would have my phone every evening, laptop use, etc. My dad was dying and I said I would need to see him immediately. Not so, again lied to. I would take everything with many grains of salt.

I cannot say enough bad things about this place. Do not go here. I am still after months dealing with this place. I don’t have enough time to express my distaste for this place.

Bedrock Recovery is the quintessential dichotomy.The staff at Bedrock is competent, capable, cares enormously for the welfare of its clients and is accessible.The clients are a torturous experience (NOT all of them). They act like its a vacation and a college frat party; repeat customers make it look like the premiere revolving-door detox center (although I firmly believe that their priority is the insurance company sending the check).In truth, similar to other detox facilities, it is essentially outright lockdown. Most people sleep all day but the clients with an IQ above 6 feel the emotional torture that is inflicted upon them consistently.Its food is the worst in terms of quality, conceivable; prison food is markedly better.On the flip side, Carissa is a super intelligent, unshakable supervisor; you WILL NOT FOOL HER.I didnt talk to her much but I have immense respect for her style, analytical capacities and commitment to the clients, who often act like callous and indifferent cement heads.I also want to acknowledge Alex, Erin, Bella and the super cool nurses, who really enjoy their job, which I guarantee you is not easy.Out of respect for the facility and, in particular, the professional staff I will not provide any further veracious analysis.Best of luck to anyone who chooses that facility; if it doesnt fit your persona, its perpetual agony.Note; the above incisive commentary is wholly accurate.

I filled out a form online and received a call back within 15 minutes! The intake specialist knew exactly what I was going through. He shared a bit of his story and made me feel comfortable. I was convinced that all I needed was outpatient but I’m so happy he provided his insights and knowledge so that I made the right decision for me. I didn’t know what to expect upon arrival as it was my first time in treatment. But it definitely erased the negative images that are associated with rehab facilities. It was very clean and the staff really tried to make us feel as comfortable as possible. I feel fortunate to have met so many wonderful people. It’s no wonder so many from across the country are referred here - if you’re looking for help, Bedrock is your answer!

Bedrock is the perfect starting point for anyone in recovery. They’ll hold you accountable while also push you in the right direction in order to achieve success. The staff are great and all want their patients to work the program in order to have permanent sobriety

The facility is clean and the staff was wonderful. The detox and in-patient treatment i received at the facility provided me with a great foundation to move forward to the next phase of my recovery. The meals were great, nice gym, lots of group activities and the 55 smart TVs in the room all made me feel like I was at home. I would strongly recommend this facility to anyone looking to re-gain control of their life of addiction.

Multiple attempts for Kaylee from claims/billing to return phone calls.....and she refuses.Another CS Rep has left multiple message with Kaylee to attempt and resolve claims with insurance company, with insurance company personally calling to explain HOW to get Bedrock paid. But Kaylee refuses. So this is my way of letting her bosses know. Its literally unbelievable. We are trying to get them paid, and Kaylee refuses to acknowledge our existence. And the one time we got to speak with Kaylee.....she was extremely rude and argumentative.

This place is awesome . Staff was caring especially the techs that are in the floor with us, it’s awesome to see how people care and the program only works if u put your part in it as well. I wasn’t going to go to further treatment but they spoke to me and pushed it and it’s the best choice I made . I wouldn’t be where I am today if it wasn’t for bedrock

For me, this was not a good fit. I spent too much time looking for the the things they promised (like phone calls to family), and not on my recovery. Case management was awful, truly horrible, and the clinical staff kept their own hours. My fellow clients loved this place, so obviously my review is biased. Please dont make your decision based on my review, just take it into consideration. Dont believe the call center, they will lie to you, and most likely have never been here! This is a very secure facility, which gave me a feeling of being incarcerated (Ive never been incarcerated, but Bedrock felt like it)

I recently had a loved one go through treatment here and the care they received was exceptional! The staff is very helpful in guiding their patients in the right direction specific to their unique needs. I’m in recovery myself for the past 3 1/2 years and have been in numerous detox facilities over the past ten years. Bedrocks treatment plan and after care plan was very helpful in my family members need. I would highly recommend Bedrock.

As a business development professional with over 6 years of experience in the field of addiction I would recommend Bedrock Recovery Center with the utmost confidence. From the open and transparent communication from all levels of their staff to the seamless referral process, this is a business relationship that I hope to continue for years to come. The feedback that I have received from my clients at our facility in regard to their experience at Bedrock would make me comfortable sending my own family members to them for their compassionate care.

My sister went through Bedrock Recovery Center a few months ago and it saved her life. The staff was excellent. They were knowledgeable and compassionate. They worked with our family to ensure she received the best treatment possible. They helped her determine the root of her addiction while also preparing her for the future. The group sessions were phenomenal and she received one on one care as well. She was a knew person when she left! She has been sober ever since. Our family has Bedrock to thank! I would recommend Bedrock to any family or person who is struggling with addiction. I’m beyond grateful for the care she received here.

If your in need of help with a substance abuse problem, whether its for yourself or a loved one, look no further. The staff truly cares and want to help. The facility is one of the cleanest Ive seen and the staff are amazing with setting up after care plans. They have your back even after you leave, which is something not found in many treatment centers. Top notch facility run by top notch workers. I have nothing but good things to say about this treatment center!

Hi my name is Seneca Vaughn I think this place helped me Figure it out I went to every group I learned something every time I gave it 5 stars its ours because Im still sober right now My counselor The people that worked the floors I guess you will call them Latanya She was very nice to me I wish I knew her last name She printed off CDL books for You have to work the program And dont let the program work youme there So now I have my CDL license

Lovely place! Caring and committed staff! The care is exceptional as well as the center. The staff is committed and will cater their services to your individual needs. They really make the place feel inviting and comforting! HIGHLY RECOMMEND!!!

My brother has struggled with addiction since he was a teenager, and has been to countless treatment centers with no success. He was admitted to Bedrock Recovery Center this past November and has managed to completely turn his life around. Myself, as well as the rest of my family, are eternally grateful for the help and support that he has received from the staff and community at Bedrock.

Great place to clean up!Take the opportunity to learn about yourself & all that recovery has to offer.

Miracles do happen! My best friend turned from alcohol and drug addiction, for which she almost lost her life. She entered the program scared, full of anticipation, anxiety but desperate to turn her life around. I spent each day thankful that one more day had passed and and she was still at the program. The program gave her comfort, companionship, support and exposure to outside groups like AA and commitment meetings. They even had alcohol and drug free dances and parties that all the clients could attend, be out at a social event with everybody desiring to be free of their addiction and having fun. With time, many friends were made and ultimately support groups amongst each other. Life was changing, happy, building confidence and belief that she would have a fulfilling life free of addiction. It all happened and during and after treatment support groups are formed that remain faithful and supportive to keep the new life going. The old friend was back, living life to the full. For the first time in her lifetime she secured jobs independent of others weight. she even worked in a detox center following treatment and her own experiences gave her much compassion and empathy for those now entering the program. Her determination to have a new life was strong but without all the support this program provided during treatment and post treatment her upward road world not have happened. I would say, your desire for a new life, a release from fear and despair and addiction will be accomplished through this great facility. Reading this post is your first step to recovery, your thinking and hoping. Without a shadow of doubt, this program will give you much hope, belief and support that your dream for a new you will happen. Best of luck on your future, keep believing, it will happen. Your day of freedom will come with this program. Take care, be safe, be kind to yourself and believe. Get that help, this program will give it all to you ❤️

The staff at bedrock is phenomenal at catering to the specific needs of each patient. The facility is beautiful and well maintained making an uncomfortable experience much easier to go through. I would recommend that if you or a loved one needs to start this journey that you start here

THIS PLACE IS HORRIBLE!!! As a family member who has dealt with addiction for a LONG time I have dealt with many different places. I have never experienced such horrible treatment of patients and family alike. All they care about is MONEY!!! They are NOT there to help and do NOT care!!!! Do not send your loved ones to this place!! They will not treat your loved one as a human but as a cash cow!!!!!!

Bedrock has amazing staff that helped me during the beginning of my recovery. Taught me coping skills, routine and knowledge about alcoholism. I encourage those that are seeking help to call them. You won’t regret it.

This place was amazing for my recovery. The staff is great and I made some wonderful connections there. I’m really happy I came to Massachusetts for my recovery cause if I stayed home I wouldn’t have gotten sober.

I went to Bedrock for detox in March. I came from the Midwest, and they made the travel and transition easy, pleasing and comfortable. As you can imagine, it was not what I exactly wanted to be doing that Sunday morning but someone was in contact with me at all times throughout the flight and airport to make sure I was doing okay. Then they were waiting for me at the baggage claim to take me to the Treatment Center. From beginning to end, I loved my experience at Bedrock. The food, people, nurses, beds, rooms, etc. we’re all fantastic. Many of the employees went above and beyond to make sure I was feeling my best and I couldn’t be more grateful. Covid was on the CSS floor during my stay in detox, so they had to find other locations and treatment centers for us to continue onto. Honestly, I just wanted to go back to Indianapolis but Aine found me an open spot at another center. It’s because of Aine’s & Bedrocks hard work and passion for what they do that I continued treatment and continue to stay sober today. It’s a wonderful place and I met amazing people in just my week spent there in Detox. I’d recommend to anyone who is seeking help!

Bedrock was literally a life changer for me. They saved my life. The staff is beyond helpful and supportive. The facility is well maintained, and the program works! 5 stars all the way!

If you need help, I highly recommend going to bedrock. The staff was great and the facility is brand new. Jess was also incredible. I would recommend this place to anyone who needs to get back on their feet.

The facility was absolutely BEAUTIFUL, CLEAN and unlike anything ive experienced before. The staff was absolutely AMAZING!!! They were very friendly, caring and EFFICIENT. My counselor went above and beyond for me during my stay and after, ensuring a smooth transition into a sober living environment and securing my job while i was in treatment. I also met a counselor who literally put the FIRE AND PASSION back into my recovery and ive hit the ground running since ive been BACK HOME!!! I also want to thank all of the techs who not only work there but are in recovery as well and have been through the process. Very inspiring!!! Overall i truly believe this experience and this particular RECOVERY CENTER made all the difference in getting me back ON TRACK My SOBRIETY, CAREER AND FAMILY LIFE ARE WHOLE!!! THANK YOU, THANK YOU, THANK YOU!!!!

Thank you Bedrock! I had a relative go through and they were so helpful. The staff was great and very supportive during their time there. The facility was very accommodating and great all around!

As a Members Assistant Professional for the last 10 years, my experience with Bedrock and all ArkFacilities and staff from their outreach specialists to their medical stars and everyone in between has represented the utmost in professionalism, caring, and communication. I would recommend Bedrock to care for anyone in need of recovery from substance use disorder.Sincerely,Mary Fogarty

The staff at Bedrock truly helped my love one get on the road to a better life. The clinical team really takes the time to get to know their clients and set them up with a plan that suits their needs while also putting their recovery at the fore front. If you have a loved one struggling with addiction make Bedrock their first stop, you won’t regret it.

From personal experience its easy for me to say that bed rock Recovery Center was the Rock and Foundation that I was able to build my new life off l of. The facility atmosphere was safe super clean most importantly the staff was nothing less then the best highly recommended

Staff was super nice and the facility was brand new and clean. Theres flat screen TVs in your bedroom and the people there are awesome. The food variety was also really good

Bedrock was truly the solid foundation upon which my recovery is being built. Extremely clean facility and professional staff, especially Keryn Campbell, who is the Representative for Recovering Champions. All the staff was great, but my Case Manager and Keryn were able to convince me to go onto further treatment on Cape Cod, and I’ve never been more sure of a decision I’ve made in my life. Thank you, Bedrock, for giving me my freedom back!

Bedrock is a beautiful facility with amazing staff! Both the detox and CSS program are run in a very professional manner, helping many to begin their successful life in recovery.

Extremely unprofessional right out of the gate. Tried getting my fiancé into this center and the people could not have been any worse. They were able to accept her same day which was great down side we had to contact people and find flights to get this ball rolling. We told them we would contact them in a half hour to let them know if she would be coming that day or the following. Within the matter of ten minutes she received roughly 5 phone calls and then they started contacting her emergency contact number twice. After no one picked up they sent her a text saying they put all this time into her and now shes ghosting them. First off who says ghosting? No one professional thats for sure. Once we expressed our disappointment with this situation he explained we should be grateful that they were checking in on her. If that was the case then a text explaining that they had been trying to get a hold of her and unsuccessful that they were concerned would have been way better. Instead they acted like used car salesmen and said we were ghosting them. Based on all the other terrible reviews on this place I feel blessed that we did not pick this place we found another center and got her in same day.

Bedrock honestly changed my life. if it wasnt for them I wouldnt be where I am today. im extremely thankful for everyone i met

My sister works closely with this facility. I have seen it help save many lives, friends and family included. Friendly staff, and clean. If you know anyone looking for help, I would recommend Bedrock Recovery Center.

I came from Texas to goto bed rock the detox was great the nurses took care of all my needs counselors were helpful and Im sober today because it gave me the chance to get away from my old life.

I had a loved one attend Bedrock for treatment and the staff really helped them realize this is a life they wanted to pursue. The clinical team was exceptional with helping them find an aftercare program that suited their needs and helped them be on the road to long term recovery

My family sent a loved one here, it was a very nice facility and the staff was so kind and understanding. This loved one has been to treatment quite a few times and something about this place was just different, the support she received here was unmatched. Shes been sober since leaving and they really set her up for success.

The Techs and group leaders are good, and it is a clean and well taken care of facility. But the case workers and clinical staff are truly horrendous. They try and keep you there as long as they can, call family members without your permission, lie to you about the facilities they are sending you to, among many other things. It is also close to impossible to talk to who you need to in a timely manner. Truly horrendous detox center.

I am so grateful for Bedrock Recovery Center for putting my little sister back into my life, clean and sober. After many years of struggling with addiction, in and out of programs, and near-death experiences, it wasnt until her stay at Bedrock that she has been able to stay on the path of recovery. It was exactly where she needed to go to gain the tools and support she needed for a second chance at life. Thanks Bedrock!

Great detox. 10/10 would recommend

I came here December 25th! They set me up with AA, and got me into a 12-step program, now over 3 months clean! Blessed too have found this place

Idk who they’re paying to write theses 5 star reviews but you want the truth? Website needs to be updated...We offer therapy? NoAre we understaff? YesWant to feel neglected? We got you covered.Want to deal with unprofessional staff? We’ll call you names in front of other patients and swear at you when you ask for basic needs.Can we give you the wrong medication? Absolutely!!Come on down for emotional and mental abuse with a side of disrespect & neglect. But we will tell you we care..this place is a joke.

My experience at Bedrock was great! The staff where genuine and thanks to them and the program at Recovering Campions I was given the tools I was so desperately needing in my life to get sober and stay sober!!! If you’re ready to make the change i definitely recommend this facility.... oh and the foods good too :)

Going into recovery for the first time with no knowledge of AA or how to live my life I was reluctant to change. I spent 28 days and was well taken care of by the staff the drivers, the therapist, the medical. All truly cared about my well being and my future even in times I wasnt able to care enough about it myself. ID recommend Bedrock to anyone suffering with addiction and the time spent there will all be worth the results you get back.

My Name is Fransisco Rojas I got a disease thats called Addiction, for many years Ive been struggling with alcohol and Drugs, I thought my life was over until I went to BedRock in April, the facility showed me alot from Coping Skills to realizing my triggers the groups there are amazing! Aine volunteers at BedRock on her free time and shares her story with us, hearing her out and her story and seeing how she had Recovered gave me faith and hope with myself! We can Do it! Ive been sober ever sense Ive been discharged and let me tell yall! Sobriety rocks, so many open doors came to my plate. Managed to do things I couldnt do, LIKE KEEP A SAVINGS ACCOUNT ALIVE!! It feels amazing. If I didnt go to BedRock Id be dead or in jail! Give it a shot it worked for me and Im sure itll work for you! Highly recommend!! God bless to the recovering souls.

I thank Bedrock for helping me get my life back on track. I had some brief sobriety in the past but fell back into drinking and , the disease tricked me into thinking I had my chance and blew it , that I could never get sober again. I felt like every road I took was just going to lead me to the bottom of bottle. Friends left, family wouldn’t talk to me. I was alone and scared and wanted life to end. All of that changed when I got to bedrock. My first few days I didn’t leave me my room because I was still in that dark abyss. Gradually though the amazing detox staff talked with me and made me feel loved and cared about. I began going to groups and learning from them and my care team that there may actually be hope. And eventually they showed me that there was actually indeed hope! Even the aftercare group by Keryn and Andrew inspired me to continue further treatment at Recovering Champions, and I thank God for everystaff member at Bedrock who saved my life! Dont ever stop trying! I dont care how many times you mess up!! Change will come and it is uplifting and motivating experience ! The best high ever is to be clean and get to know the real you. It is possible to change .There are people that will help get your life back. GOOD PEOPLE that want to encourage you and give you hope and a positive life style . I found some of these people at Bedrock. Thank you for getting my heart and head right . Give them and GOD a chance to save your life , it will be best decision you ever make. GOD BLESS YOU

Bedrock was everything I needed and more. The professionalism of the nursing and floor staff was amazing getting me through my detox and onto wellness. They nourished me back to health. My linens were changed, fresh towels brought to me daily. The TV in my room, clean environment, great snacks, and variety of soda to help me when I couldnt sleep. Clinicians and groups ..... Fantastic!! Great foundation to prepare me for further treatment. I would recommend Bedrock for Detox and treatment. From being picked up by their driver to discharge, everyone was on the same page. Professional and very empathetic.

My wife went to this facility and immediately upon our first phone call I knew something was wrong. The staff was wonderful as far as keeping me updated with her progress, however she was taking cold showers and apparently every person in there was. When confronting her nurse about this they gave me excuse after excuse as to why she was not able to take a hot shower. Maintenance this and that and kept tripping over her words. Also can someone explain why the food is so awful? My wife decided to leave treatment on Day 7 due to feeling dehumanized. How about we were advised to bring her toiletries and they didn’t even let her have her own body wash (mind you I did an ingredient check on EVERYTHING to make sure no alcohol was in her stuff) I thought at least having her own toiletries would provide some comfort but they didn’t even let her use them? Her roommate completely took over her toothpaste and I specifically bought her special things that she could identify as hers and yet someone else is entitled to her belongings? I have tried calling several times since she left treatment and it’s almost as if they have blocked my number. No one has attempted to reach out and I have nowhere I can leave a message because my calls are being forwarded to a line with no voicemail box. This place is a waste of money and complete trash and I cannot wait to let my insurance company know how inhumane and awful they treated my wife. I had something shipped to her for Valentine’s Day and was attempting to call them to have them return the item to sender and again... my number can’t seem to get through to the facility. DO NOT GO HERE. OH And not to mention, neither my wife or I were allowed to see the facility prior to her being admitted, they had me leave her at the front door and would not allow us to see anything without her committing to the program. My wife is clean but she had to go to the emergency room immediately after coming home from whatever drugs they were giving her. She nearly died of dehydration on her way home and when trying to call to seek advice on what to do... was not able to reach anyone at all.

I had a loved one go through Bedrock Recovery Center and her life is so much better. Bedrock cares about each and every single one of their patients. From the structure, care, organization, and the staff Bedrock still amazes me to this day.

Hands down one of the best rehabilitation centers in the country, from the staffs knowledge and compassion for the disease of addiction to the food and comfortability I can’t say enough. They emphasize the steps and set you up for success afterwards. If you need help this is the place to call.

Tremendously clean environment, abides by COVID regulations, and the staff truly wants to create a positive aspect to getting help and sober. There is great food and the gym helps with self care time. If you think this is any normal facility you have another thing coming

My stay at bedrock was absolutely amazing . They staff was very knowledgeable, caring and helpful. I would definitely recommend bedrock to anyone .

Bedrock Recovery Center is a friendly clean facility. The staff is knowledgeable and very caring. I would recommend Bedrock Recovery Center to anyone

I had a great experience during my stay at bedrock. The staff was very friendly, the facilitators were very knowledgeable, and I learned a lot about myself.

Loved the staff at Bedrock, especially the clinicians. They really helped with setting me up for success in my recovery.

Kaos amongst staff. Had husband and wife in same room. Thats not recovery. Thats greed. Schedule changes almost everyday. Just a bad experience. Staff do what they can with what they got.

The absolute worst. I was there for a week, had to share 1 bathroom with 4 people. I ate once in a week , nobody noticed or cared. They lied over the phone about how they would handle my situation. I almost lost my mind. I wouldnt recommend this place to my worst e3

Staff are great at setting up after for their clients and making sure they don’t have to do this alone

Their clinical staff, nursing, and doctors are wonderful. Sadly, their goal is to milk as much money out of your insurance company as possible. They will BOLD FACE LIE to you, and your family in order to keep one in DETOX as long as the insurance company will pay. They did indeed help me get clean and sober, I can not thank them enough for that. BEWARE, they run a for profit business, and they have dual goals, YES helping people with substance abuse problems is one goal, although, the other goal is to MILK EVERY PENNY from the insurer. Unequivocally they LIED to me on multiple occasions in order to keep me in DETOX as long as my insurance company would pay. Long after I was over the DTs. They manipulated my wifes emotions with DISHONESTY and used my family as a cudgel to keep me in DETOX as long as possible. I am clean and sober thanks to their nursing and clinical staff, for which I am grateful.BEWARE -

I work closely with Bedrock Treatment Center. I send clients there to detox and stabilize before coming to a lower level of care. The staff there are amazing. They care immensely about the clients and are very communitive. Clients come back to us from Bedrock and say nothing but good things (which is rare for someone coming from a detox). Its clean, comfortable, and I send every client I can to Bedrock, because I know and trust the clients are well taken care of.

From a family members experience, Bedrock is a clean, healthy, and safe place for you or your loved ones to recover from substance use disorder.

Pushed me to further treatment. Beautiful facility. Great groups!

My experience was very good! All my needs were met and the staff was all amazing. Overall, a super comfortable, clean, and safe environment. Would absolutely recommend. This place saved my life

Bedrock has helped me so much in my recovery. They helped me get off MAT and I thought I would be on it forever . I feel free I feel amazing and I would recommend anyone to bedrock . The staff is amazing .

This place is a theft by deception center. Myself and 3 other men were denied their flight home because the staff couldn’t compel them to stay the extra 30 days . I was dropped off at a hospital nearby and wasn’t allowed to book a flight home while I was in the facility. They only want your money DO NOT GO HERE! Not a doctor on the premises the whole week and staff are inadequate liars!!!

I have utilized Bedrock quite often, with many clients having great success. Thank you for doing what you do!

My experience at bedrock saved my life. I went into detox blacked out almost incoherent and they took me right under their wing. The staff is phenomenal and so incredibly helpful. Theyre knowledgeable and understanding of all situations. The facility itself is absolutely beautiful and welcoming. I owe my life to Bedrock and would highly recommend to anyone struggling with addiction.

I went to Bedrock Recovery center on December 27th 2019. I am now 105 days sober and bedrock helped guide and teach me how to stay that way. From the clinicians, to case managers, to techs, it was the best thing I’ve ever done in my life. In saying that, I gave them 4 out of 5 stars. Although, they were amazing help and have taught me coping skills and learn my red flags and triggers and helped with my social anxiety, they are basically a new facility and are still working out a lot of the kinks. Some things that MAJORLY need to improve are as follows:-staff/techs need to either have gone through recovery or know enough information to be humble, respectful , honest and kind . There were a few techs that were down right insubordinate and had no sympathy or empathy towards clients-there needs to be more structure and consistency in day to day activities and same on-boarding for each client (e.g. day staff had different rules than night staff, not every client got a “welcome” packet , or toiletries, or rule and regulations sheet)-they need a better company for maintenance (hopefully they fixed this issue) but 90% of the time, there was no hot water-whenever a complaint was filed, not much was resolved including major violations (these things are major and need to be taken seriously)-also the nursing staff half the time was not giving out the right meds or the wrong meds to patients-patients had severe medical needs and it was nearly impossible to see the Doctor-the phone reps will lie to you (e.g. people were told there was a pool and jacuzzi, that they would have access to their cellphones, that there would be a phone in their rooms, that they could use phones in the facility whenever they want) these are all inaccurate statements and NO ONE especially fragile people in recovery should be lied to, to get them into a facilityI’m hoping and praying that this review is helpful, I am also really hoping that this facility has gained insight on the things that need major changes and adjustments. Even though a lot of this seems negative I cannot say enough how much more positive of an influence it was than negative. Thanks for hearing me out and best of luck and prayers to all people in or out of recovery that have the disease of substance abuse disorder like myself.Best,Lisa T.

Do not go there to seek recovery. This place is not respecting COVID laws and patients are walking around with no mask while workers and managers are masked up. People in that facility now have COVID but former patients are not being contacted to get tested. I left there on a Saturday and was tested for COVID the day after and got a positive test. Stay away!

Really glad I started my journey here. staff helped set me up with a great aftercare plan.

BedRock is a new building with great amenities and activities. Staff including Techs Stacey and Chelsea were great and patient throughout the process. Classes were interactive and effective and helped to establish a daily healthy balance and routine.

Love the people I met there, fought every step of the way. You want help, they’ll get you there...... and they’ll keep you lol

The admission department is beyond absurd. After leaving detox. I went home and have an amazing support system. My husband, because I decided against better judgement to come off of my Wellbutrin and Lexapro. So my husband felt the difference in me. Not only that I was very disappointed in myself.. for using in the first place. I wish I got the guys name. However, not only did he accuse me on numerous occasions of being high. He also accused my husband of being under the influence. Because , he realizes that coming off of medications like that can really effect you. I have not used since the day I left. And Im very disappointed in the lies from the people that get you there. Theres only a few that actually care. A nurse i cant name. Ands, a tech. Who reached out to me after I came home. Im thankful for those two. But dont go there. It is not a good place.

Beautifully renovated. Awesome, friendly, and helpful staff. Clean and safe environment. Lovely aftercare options. Highly the come to.

Bedrock helped me with my alcoholism with extensive inpatient group and individual therapy.

Got my 68 year old mother thrown out on the street she loved 24 hours away

Great facility. I would highly recommend it to anyone who wants to get sober.

Staff was extremely helpful and the facility was really nice

Horrible! They are a scam. Do not go! Updating and providing more info. Due to the nature of some of the other glowing 5 star reviews, I need to warn that they are not being truthful in there representation of this facility. In fact, they are bribing patients with special perks to write good reviews and having staff or other members of Northeast provide them. I cannot speak to the detox, it was not open when I was there. The residents part of the facility opened 6 days before I arrived. Unless this place did a complete 180, then you are being duped. Facts: They lie, don’t provide the therapies advertised, they threaten AMA and call your loved ones behind your back, surprise balance bill you $$,$$$ with no ability to contact anyone regarding billing, nothing was available to me or the 65 other patients other than the gym. Someone mentioned exercise classes? The yoga room was not available ( no instructor), movie theater was flooded due to a broken pipe, salon not even close to being finished. Multiple people AMAed or transferred. There was clinical turnover and the nurse station was not properly manned and delivery of meds was questionable. I personally received the wrong dosage 3 times, which I caught and had issue with. I’ve reported this place to the state and my insurance. Will most like need an attorney. Stay away!

Great program, People really care about you. Master level therapy, Amazing dual diagnosis help.

Clean, Friendly and full of recovery. Love you guys! Thanks!

As a business owner, if one of my employees needed help with substance abuse issues, I trust Bedrock to provide the the care that is needed.

Awesome facility, great staff, immaculately clean. Good exercise groups

Their business office is poorly managed. I currently have left 5 messages for anyone to call me in regards to insurance (my daughter is a patient). No one has caled me back. This includes asking hy daughters therapist for help. It is really unprofessional.

Started me off on the right foot!