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Fairview Dental
329 E Logan St, Caldwell, ID 83605, United States
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Di
Review №1

Hygienist was very thorough and gentle. Personable and informative staff. Reasonable fees. Dr. Powell was, also, quick to explain any recommended procedures or dental issues while not being overly aggressive or pushy about what should be done. Appears to be a very honest and ethical dentist.

Ga
Review №2

Dr Powell and his staff are great! I would recommend them to everyone.

Ch
Review №3

The staff at Fairview Dental are always the best. I needed a quick appointment and they got me in same day.

ju
Review №4

Went here Monday for emergency they got me in quick. After meeting Dr.Powell and finding my issues they had me back 3 days later after starting antibiotics to have my issues fixed. Not only were they attentive to my emergency needs Dr.Powell has an excellent chair side manner professional and informative. I felt completely confident trusting him with my needs (fyi root canal ). I have never felt comfortable about going to a dentist but I definitely do now. Excellent team and seriously best dentist I have ever met in Dr.Powell will not go anywhere else. Thank you Fairview Dental you are the definition of quality customer service.

Sh
Review №5

Staff is wonderful theyre always on time and they do great work. Doctor Powell is professional and thorough

Br
Review №6

First time patient, I will be back! Fixed a front tooth that I thought I needed pulled! Great Doctor and great staff

De
Review №7

Dr. Powell and his Assistants, including his Receptionists, are fantastic!! I suffer from a fear of dental work, outside of a routine cleaning, and Dr. Powell and his Assistants are always so gentle and understanding! I will always have respect for them for the way they treat me while I’m there. They always show me so much empathy and understanding! I won’t go to any other dentist!!

Al
Review №8

Dr Powell and his staff are great! Our whole family comes here and it is always pleasant. You can tell they are skilled yet efficient. I would recommend anyone to come here.

d3
Review №9

Such a great dental office. Myself and my 4 year old son are both patients. First off, the whole staff is great! So friendly and accommodating. They are always able to out my nerves to ease when i tell them about my dentist office anxieties. Great, great, great!!! Highly recommended!!!

Ka
Review №10

Every single employee was absolutely lovely. They were all kind, patient, and caring.

Ra
Review №11

Dr. Powell and his staff are excellent. Very professional. This time my appointment was for cleaning & exam. I was told about a problem with a tooth I didnt realize needed help. Ive scheduled a follow-up to take care of it. Great service!

Ma
Review №12

The staff and Dr Powell are awesome.. I would recommend them to anyone.. if you need to have your teeth taken care of this is it.. thank you Fairview Dental

No
Review №13

Great people who are very friendly and take time to be personal to help you!!

Je
Review №14

I gave Fairview Dental one star, because of the poor/horrible customer service of the front desk staff. I scheduled appointments for my 14 year old son and I at this new dentist at 8 am in the morning. The front desk staff didnt put it in the system correctly and when the office manger called to confirm the appointments for the wrong time, she was very rude and because I declined to take the wrong appointment time, due to the fact it would make me late for work, she rudely suggested I go to another dentist then.Then when we were checking out for our appt the front desk staff demanded we pay up front, before insurance was billed. No problem, as we were new and I get its their policy, but they wanted me to pay more than our portion of the bill/part that the insurance would pay. I tried to discuss it with them and come to a compromise, they were rude and demanded payment at the amount they wanted me to pay and said theyd pay me back the overage. We ended up just telling them to bill it all, because they were unworkable. They immediately started sending me bills every couple weeks without billing insurance, demanding I pay the higher amount.The bill that came yesterday was still damading the higher amount to be paid. I called today to see why they hadnt billed the insurance yet. They had, but were still sending demand letters at the higher amount. I requested the accurate total after insurance and paid it in full via phone.My old dentist would have never allowed the front desk staff to treat a patient so poorly.Dr Powell,Thank you for responding. Im sorry to say you werent present at either of these rude interactions, so wouldnt have known how they went. After the fact I have read through other reviews and sadly Im not the first one to submit a review about the front desk staffs rudeness and lack of customer service.I was requested or told that I should find a new dentist, before I even came for my appt, when I refused to take the wrong appt that they scheduled and yes prior to my first visit there, so I was very taken back by this.As I have gone to various different types of doctors across the valley I have only ever been requested to pay my co-pay up front. So this was an unusual situation, but I told them they were misreading my insurance and the amount I should pay was thus. I was more than willing to pay the correct amount. However, they refused and demanded me to overpay. In the end we ended up paying the correct amount, not the inflated amount, which Im glad we waited for.After this horrible experience we determined that although clear in Boise, sticking with our old dentist of long term, was the way to go. My 14 year old son felt the same way and was the one who actually requested we go back to him.I wish you the best in finding suitable Front Desk Staff, so they dont continue to cost you new patients.Jennifer

ir
Review №15

Very friendly and efficient, got the job done within a short time discover something on my son what other Dentist haven’t happy with their service !

Ja
Review №16

The Dentist and assistants went the extra mile to listen and assist me in my concerns and needs.They are always very nice. The work that gets done is painless.Best Dentist I have ever went to.

Ju
Review №17

I’ve had multiple appointments here and I absolutely love this dentist office! I recently had gum removal and Dr. Powell made this super painless!!! Every time I come and get work done they explain everything perfectly fine and make it super painless!!! And they try to make you as comfortable as possible. I always feel safe and so welcomed by the entire staff!!! This will forever be my dentist 💕 they should serious get a Grammy for being the best dentist office In this state ! Highly recommend.

Ja
Review №18

The staff and Dr. Powell are very nice! They take the time to answer questions, work with you, and take the time for dental work. Ive have had terrible dental visits in the past elsewhere but not at Fairview!

Ma
Review №19

Professional Caring staff. Good Chairside manner.

Mi
Review №20

Excellent care had an emergency got me in quick. Friendly and pleasant.

Mi
Review №21

The staff here are just great. Feel like family. Everyone is so professional would recommend this Dentist to anyone

CO
Review №22

🦷 Extremely friendly. They attended me super fast and explained everything about my procedure. I dont like dentists but here I felt very safe and I appreciate that. I definitely recommend them. 🌟 🌟 🌟 🌟 🌟Thanks to Dr Powell 💙 and his lovely team.Yesenia did an awesome job! 💗

Su
Review №23

Dr. Powell is such a great dentist! We had work that needed to be done on my son who is really sensitive to pain and the whole dental experience. Dr. Powell treated him with respect and sensitivity. My son felt listened to and was very happy with the results. Thank you so much Dr. Powell!!

Be
Review №24

I had a terrible toothache and turned out it was infected. I got an appointment, but woke up day before with so much pain . I called and they let me come right in within 30 minutes. I felt their care and concern. Dr. Powell worked up a plan, I got on antibiotics, and later that day pain was subsiding. I was scheduled to come back Saturday for extraction. I got in there, and when he pulled the tooth, I didnt even know it. I am very pleased with Dr. Powells expertise. He is My dentist now, as long as I live in this area. Thank you, thank you! Dr. Powell!

Ch
Review №25

He is a great dentist who cares and stands behind his work and listens to his clients.

Ta
Review №26

Both Yesenia and Dr. Powell are fantastic. They are great at explaining everything that is or will happen and I always leave feeling much better.

sy
Review №27

Staff is very friendly. Doctor Powell is kind and caring. He explains procedures very clearly. Had a great experience! I have gotten my cleanings done here and also had a tooth implant. Would definitely recommend Dr Powell and his staff.

Ad
Review №28

Everyone there is very attentive. My tooth implant has been a very smooth procedure. I love how they provide an honest opinion on what would be best for a great smile! I would definitely recommend Dr. Russell Powell.

Ga
Review №29

Always a pleasant experience!

St
Review №30

Front desk ladies are completely unqualified for such an easy job. Never had such rude service. .I will tell everyone of my terrible experience.

Jo
Review №31

Went to this dental office about a year ago and they claimed I had multiple cavities when I’ve never had one in the 34 years of my life. Since then I’ve been to another dentist twice for cleanings and have been told I am still cavity free!!! Hmm!? Shady dental should be the name of this insurance scamming office! Stay clear of this office! Also front desk lady is very rude and when asked to be taken off of the mailing list and out of their system she refused to do so with a very demeaning attitude!

Cl
Review №32

I was in for a cleaning last week and I have to say I was really impressed with not only Doctor Powell but with his Hygienist! She did a much better job than I had experienced before at other Dentists in the area, and my teeth looked much better. She was very knowledgeable also

Me
Review №33

We are new patients at Fairview Dental. So far we have been pleased with our experience. We like their team because they are very thorough. DDS Powell was dedicated to helping us with our needs. The hygienist really worked hard to instruct my kids about flossing and brushing techniques. The staff is friendly and we have never had to wait long.

je
Review №34

I have been in numerous times over the years and have always had great experiences. Today was no exception, I went in for dental impressions and received the utmost attention to detail by Janette and Becca.The warmth and quality of care is evident throughout the entire office. Thank you Dr. Powell for your high standards in your staff and patient care.

Ch
Review №35

I went to Fairview Dental today on a recommendation from a co-worker. I have an extreme amount of dental anxiety, but when I walked into this dentist office I felt welcomed. Dr. Powell made sure everything was explained to me and that I understood everything that was going on.The staff there was incredible, and they made every other piece of this visit awesome, as well! When all was said and done I left Fairview Dental missing a tooth but smiling all the more. I will definitely be going back!

Vi
Review №36

Absolutely love how Fairview Dental treated me, and my dental work. Super comfortable, very friendly staff and doctor. Highly recommended. Super quick with fillings. I love how Dr. Powell, extracted a top molar without it breaking and I didn’t have to hear it break. You guys are so awesome. Prices are very reasonable! Thanks for the great dental work! 5 stars ⭐️ ⭐️ ⭐️⭐️⭐️Still one of the best places to get root canal and caps! We had a few trail and error with my caps fitting correctly but this last time I went in was the day I left with my permanent porcelain caps! Thank you guys for getting my caps correct and being patient with the lab! I am so greatful for all of the staff and doctor!

De
Review №37

Great dentist and staff! Everyone is very friendly and professional. They all really went out of their way to have an exceptionally clean and safe environment.

Am
Review №38

Dr. Powell is the nicest dentist I have ever met. He is just wonderful with my son and all of the ladies that work there are just amazing. They always order special toys just for my son. He loves going to the tooth doctor.

La
Review №39

Dr. Powell has been wonderful, best experience Ive ever had. I was in a pretty low point in my life with how bad my teeth were and he was patient and kind and just absolutely wonderful. His staff is friendly and make me smile all the time. They were patient when I had an outstanding bill as long as I communicated with them.

De
Review №40

Was very fast, fair, and professional.

Sa
Review №41

Ive been going to see Dr. Powell at Fairview Dental for a little less than 1 year. I had new fillings and old fillings replaced. I was surprised and thrilled to know that I couldnt even detect where my fillings were located in my own teeth! I consider dental care like that a mix of awesome skill and brilliant artistry. Dr. Powell and his staff are amazing, caring, friendly and so professional.

Ir
Review №42

The staff is AMAZING!!! There team is knowledgeable and very professional. My smile was already beautiful, but... it’s looks even more beautiful now with whiter teeth! ;) 100% recommended!!!

Al
Review №43

Dr. Powell has genuine caring staff that makes a dentist appointment pleasantly enjoyable. I grew up dreading every dentist appointment the only reason I went was because my dentist hygienist was amazing. My dental hygienist no longer is in the dental field so at 28 I found myself at Dr. Powells practice. Today I brought my 3 year son and he had such a great experience. I would recommend Dr. Powell to everyone!!!

pl
Review №44

I have been postponing to get a tooth implant and I finally did it.I watched some videos on you tube to get an idea what it was going to be like and even though it was scary to watch how a hole is drilled into the gum I had to get it done, because I was chewing on one side only and when that side was hurting I knew it was now or never so I had to get it done sooner.Dr. Powell did a great job

Er
Review №45

Absolutely the best dentist office with the best staff, and the most amazing and best Dr. ever, thanks Dr. Powell! Best dental experience I’ve ever had!

Je
Review №46

Staff is very intelligent and informative. I felt comfortable asking questions. Dr. Powell was personable and concerned about my complaints which he responded to and informed me of possible reasonings. Highly recommend Fairview Dental for new patients!

sh
Review №47

These people are amazing ❤️ Everyone at Fairview dental is compassionate, friendly and just more than words can express. They remember visit to visit even though they see a lot of different people. Ive never liked going to the dentist, but Dr. Powell and staff make it tolerable.

Ka
Review №48

I am a happy new patient of Fairview Dental. My experience so far has been wonderful and they have met my expectations. The staff makes you feel welcomed, and not to mention they have flexible scheduling. I enjoyed having Yesenia and Vanessa clean my teeth and also educate me along with all of my questions. The assistants and Dr. Powell are nice to talk to. I recommend them to anyone, especially new patients.

St
Review №49

The staff is always friendly and caring about their patients! The procedures are always well explained by the DAs & Dr. Powell, making me feel very welcomed there. I moved to Pocatello from Caldwell and have not found a dentist that does great work like Dr. Powell so I travel down for my dental needs. Great office!

Er
Review №50

Really informative, friendly staff. Gave me all my options and allowed me to make my decisions based off thorough, helpful information. Great first-time visit!

Pa
Review №51

Nice, friendly, inviting atmosphere. Awesome professionalism. All staff very courteous. Central location in Caldwell. Hours offered work with clients. Al in all, an A+, ⭐⭐⭐⭐⭐!!

Ja
Review №52

The staff at Fairview Dental are warm and friendly. The dentist is very helpful and explains everything upfront. We took our son for his first appointment and Yesenia made it an amazing experience for him. Thanks so much!

R
Review №53

The staff has a true concern for how your teeth are doing and provide feedback that addresses any concerns there may be. They are very caring and inviting, and are very knowledgeable in their field. Ive always had a very positive experience when ever I walk in

Li
Review №54

Hygienist and Dentist were both informative, clear, and asked permission before any extra costs for extra treatment was applied. I appreciated knowing exactly what they were finding with my preventative cleaning, and what my payment would be for the extra treatment needed. Teeth feel great! Wallet feels great!

Ch
Review №55

The staff is great. They explain things clearly and help me understand what’s best for my dental hygiene! I’ve got a much happier mouth because of Dr. Powell and his staff.

Cr
Review №56

Clean facility and the staff were very friendly and patient with the kiddos even though my 2 year old was less than accommodating. They did a great job and we will definitely be returning. Dr.Powell was also friendly and easy to talk to.

Dr
Review №57

The staff is very kind and professional. Janine and Carla were awesome and treated me well. I give 100% recommendation.

Ir
Review №58

The staff is so awesome and friendly! They have been taking care of me and I have not been disappointed. Wouldn’t want to go anywhere else.

Jo
Review №59

The staff are very friendly they made the experience enjoyable. I had a filling fall after a short period of time and they refilled the tooth for free. I recommend Fairview Dental to everyone.

ju
Review №60

I have been going to Fairview Dental for about 10 years or so. Always great service, friendly staff and great smiles. Prices are very reasonable and always have been given great advice to care for my teeth at home 😃

Be
Review №61

Called in as a new patient for a cleaning, was seen within two days. Office is clean and inviting. Receptionist was professional and welcoming. Yesenia did an excellent job of being thorough and gentle with instruments used for cleaning. I appreciate DR. Powell explaining what he was doing for what purpose. Overall Im very satisfied and comfortable in allowing Fairviews staff to continue working on my smile.

Li
Review №62

Dr. Powell and his staff are great. They have a flexible schedule and he is very conservative with his treatment plan. I definitely feel he cares about me and my family.

CH
Review №63

The staff was nice and listened well to my issues. Dr. Powell was professional and has a gentle hand which I appreciate. Ive had a lot of dental work done in the past with other dentists. I like Dr. Powell.

St
Review №64

I was taken care very professionally and a had my work done in no time. I certainly appreciate the dentist and the staff that works for him

ju
Review №65

Dr. Russell listens to our concern and understands our dental needs. The staff is also very warm and friendly. Great place for those that fear going to the Dentist.

au
Review №66

I really like Dr. Powell. Its a very easy visit. My teeth feel great too!

Ko
Review №67

Im very impressed. For some, going to the dentist is a scary or embarrassing thing. In my case I was very embarrassed. The dentist and his team did a great job at making me feel comfortable and it was definitely a judgment free zone! I most definitely recommend Fairview dental for all yours and your familys dental needs! 5 stars!

Ni
Review №68

The staff are always friendly, especially Beverly, who always makes you feel welcome. They make my children feel comfortable and answer any and all questions we have. Dr. Powell is very good at what he does. I would definitely recommend them, especially if you have little ones that are afraid of the dentist. Great staff!

Pz
Review №69

I am very pleased with the friendly, professional and knowledgeable staff. They take very god care of my dental health and work with me for appointments and insurance. I would happily recommend them!

Le
Review №70

Yesencia does and excellent job in cleaning. Happy for loyalty plan. They have an efficient operation where they stay in touch and have workable solutions to problems. I was in today for cleaning. They do an excellent job in following up.

Ke
Review №71

I absolutely love the staff and the environment. I left educated and motivated to keep a healthier smile. Thank you to Dr. Powell and his amazing staff.

Va
Review №72

Dr. Powell and his staff are absolutely amazing. My husband, kids and I all go to Fairview dental and we wouldnt go anywhere else. They address each of our individual needs. Thank you Fairview dental!!❤😁

Wi
Review №73

Great service!! Had my wisdom teeth pulled. It was fast. They answered all of my questions. Would highly recommend!

No
Review №74

Thanks Dr. Powell and your amazing staff for your service, will highly recommend this office to all my friends and family! 🙂

Wo
Review №75

Fairview Dental was a nice surprise as the staff was very friendly and helpful. This was my first visit and it will not be my last. It was a nice experience being able to watch Netflix while getting my teeth cleaned. They really care about your concerns and are happy to answer all questions. I highly recommend Fairview Dental!

Ju
Review №76

Very nice and relaxed office. Dr Powell is very concerned with giving his patients top notch care. My husband and I like him and his staff.Glad we have gound our new Dentist!

Th
Review №77

Awesome staff (as usual)! Friendly and professional. Very honest in their treatment.

Li
Review №78

My kids and I always enjoy going to Fairview Dental. The staff are friendly and helpful. Dr. Powell is very knowledgeable and cares for his patients. I would highly recommend going to Fairview Dental.

Em
Review №79

A few years ago, I had a bad experience with a different dentist in another part of the state and so I had not gone back to a dental office for a few years. (yikes!) The staff at Fairview Dental helped me enjoy going to the dentist again. They are super nice and easy to work with. I was able to get in and out fairly quickly and they made working with my insurance very easy. The receptionist even gave me a print out of my treatment plan and a detailed description of what I was paying for. Thank you Fairview!

th
Review №80

What a warm, friendly environment! It made going to the dentists office a pleasure. Enjoyed watching a good flick during my cleaning. Afterwards, I received information about my dental health routine that was new--and helpful! (Im 60, so thats saying something.) Glad to have found the perfect dentist in my hometown.

Ma
Review №81

The staff were friendly. The receptionist showed attention to my kids while I received my cleaning. Also, the dental staff gave simple, educational understanding of the effects of flossing and brushing properly. Highly recommend this place if youre looking for a quality dental office in Caldwell area!

To
Review №82

Great staff and dentist I’m happy

Jo
Review №83

Always friendly and pleasant, They got me right in after I lost a front tooth, glued it in so I can smile

Ma
Review №84

Fairview Dental was quick to get me in even though I was not a regular patient. My procedure was quick and pain free. I will definitely continue to use them for all my dental needs.

Ja
Review №85

The staff at Fairview dental are amazing.

sh
Review №86

A nice surprise! Comfortable and relaxing atmosphere. Friendly, caring, and knowledgeable staff made the visit well worth my time and enjoyable! Yesenia does an excellent job!

Sa
Review №87

Fairview Dental staff is very friendly and takes pride an helping each patient. Wether its routine cleaning or scheduling everyone makes it a point to make sure you are comfortable and flexible with your schedule! I feel the doctor is very through to explain the procedure and makes sure to set proper expectation on what needs to be done.

Ja
Review №88

I love Fairview Dental, the friendly staff and the wonderful doctor! Dr Powell is very knowledgeable and always explains things well. They have given me the smile I always wanted!

ch
Review №89

A very caring and understanding team..Dr Russell Powell is Amazing and he completely restored my Faith in dentist again THANK YOU!!!!

Kr
Review №90

Fairview Dental has a very good atmosphere and made me feel very comfortable. They met all my needs and kept me informed the whole time. I will definitely be going back.

Do
Review №91

Very professional staff. They got me in on short notice and did a good job.

Dy
Review №92

I had a great experience here! They got me in and out in an hour with two extractions. The staff is very friendly and they help you if you dont have dental insurance. Definitely where i will be going from now on

Fr
Review №93

Very pleasant and considerate staff, but most importantly, great work. I was very impressed with their ability to take care of a crown and post situation with no stress or discomfort for me.

Ke
Review №94

Professional work with caring, friendly people. This place treats you like family.

Ke
Review №95

Fairview Dental did a very good job at making me feel comfortable while I was there. The staff was very knowledgeable and did a great job explaining things to me that no other dentist office has ever done.

Ma
Review №96

The people of Fairview Dental are great! Friendly, professional and knowledgable. Their facility is very clean and comfortable. They do everything possible to make each visit as pleasant as possible.

Ma
Review №97

Great Doctor and Staff. Very helpful, respectful and very courteous to my family. were very Pleased!Fairview Dental Rocks!

Br
Review №98

Great dentist, great service, very ethical. I highly recommend this doc if you need any work done.

Jo
Review №99

I hate going to the dentist, but I finally found a great place to go. The have taken good care of my dental needs.

Aa
Review №100

Everyone there is extremely nice. The cleaning was a LOT faster than any other dentist Ive gone to and my teeth feel better than any other cleaning Ive gotten

Information
39 Photos
100 Comments
4.8 Rating
  • Address:329 E Logan St, Caldwell, ID 83605, United States
  • Site:http://www.myfairviewdental.com/
  • Phone:+1 208-459-3388
Categories
  • Dentist
  • Cosmetic dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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