Awesome staff. Always friendly and helpful regarding my CPAP supplies.

I went in to Munson Medical Supply in Cadillac on Monday, Feb. 27 at 10:30 am to fill a prescription for wrist braces for my carpal tunnel. I measured a medium, which they did not have in stock. I was told they had to get them from their Traverse City store and I should have them in the next day or two. On Thursday, I hadnt heard that they were in yet, so I called. They hadnt even made it up to Traverse City yet and said their van was in the shop and could not go get them. I asked if they could just have them mailed to my by their other location and was told yes. It is now 10 days later and I have not heard another word from them (and yes, I had all the paper work filled out and signed at my initial visit). I might add that they said I could go to another source locally with my script, but they wouldnt recommend it. Well, my mistake for giving them a chance to be my provider. I so wish I had gone down the road with my prescription and gotten my braces immediately. Not impressed with their lack of customer service.

I just went there...my insurance was taking a long time to go through as the pain is really bad. I have care credit for my dogs and seen that they accept it. Tried to pay with it and it would not go through..but just walked out the vets with 3 dogs who got their toe nails trimmed. Paid cash and got fitted ASAP. Be careful who you pick for medical supplies.

Never had an issue. Nice guys