user
Mack Orthodontics
3596, 1628 Memorial Dr suite c, Burlington, NC 27215, United States
Appearance

Comments
To
Review №1

I would like to express my genuine appreciation for Dr. Mack and his team at Mack Orthodontics. They are currently providing orthodontic treatment for my daughter and just recently, I completed my treatment and had my braces removed. I could not be more pleased with the results and the consistently excellent level of care I received. My daughter is so excited with the improvement she is seeing. If you are looking for an orthodontist for you or your kids in the Alamance County area, I would happily encourage you to call Dr. Mack’s office to see how he can improve your smile for yourself. Thanks Dr. Mack!

Ca
Review №2

All of the people here are so nice and did all they could to make me feel comforted when I was anxious about getting braces. Dr.Mack is so sweet and funny! My teeth look so much better now thanks to them.

en
Review №3

I had a great experience here, the whole process is simple and super easy on the patient. I even miss my braces sometimes!

Lu
Review №4

I love Dr. Mack and all of his staff. They are the sweetest, most caring people. Both my boys have been patience and we have been so pleased with everything. If you are looking for a awesome orthodontist this is your man and the wonderful staff are a plus. Thanks for being awesome! The Robles Family

Ca
Review №5

Dr. Mack and his team are AMAZING! They took great care of my daughter when she needed braces, and her smile could not be any more beautiful than it is now. Dr. Mack makes the entire process fun and easy, and we were always excited to have an appointment because we knew that it would not be stressful at all. I would choose this office for my daughter a million times!

Ma
Review №6

Dr. Mack and staff were very friendly and caring. They felt like family! I would definitely recommend going to Dr. Mack because he doesnt give up and really cares about his patients happiness. He will definitely give you the end results you want leaving you with a gorgeous smile!My daughter is super happy.Thank you so much.

Mo
Review №7

Best orthodontist around, highly recommend coming here!

Ca
Review №8

There are not enough stars on Google Review to rate Dr. Mack. We feel blessed that he is our daughter’s orthodontist. Along with making braces affordable and smiles beautiful, Dr. Mack treats his patients with kindness and compassion. He knows how to make orthodontist appointments fun while also being able to stay on a timely schedule. Dr. Mack’s passion for beautiful smiles is evident by the end result of orthodontic treatment. We could not be happier with our daughter’s beautiful smile that she is now proud to show off thanks to Dr. Mack.

Ra
Review №9

Dr. Mack is by far the BEST orthodontist I’ve ever met!! I used to hate going to the dentist when I was little but when they told me I needed braces I was so excited! The first time I had ever met Dr. Mack you could tell he was the most amazing and compassionate person you could ever meet. There’s not enough stars to give for such an amazing orthodontist, and that he is! I’ve been a regular patient for him and every time I get to go I have the best time! It’s such and exciting feeling knowing you’ll get to see him! His passion for making Smiles beautiful definitely shows! Not to mention he’s Hilarious, smart, and so kind! It’s was honestly very upsetting when I got my braces off because that would mean I wouldn’t get to see him as often for All my regular braces appointments. If you are looking for a great orthodontist I 100% would say he’s the perfect one for you!! I’m so glad he is my orthodontist, and can’t wait to go back and see him again!!

ma
Review №10

Very friendly service, nice & professionalThey do anything to make you happy & to make ya smile perfect

Pe
Review №11

My experience with Mack Orthodontics has been extraordinary! Dr. Mack and his team are knowledgeable, pleasant, and professional. The offices are inviting and the latest technologies are utilized. I LOVE my new smile and highly recommend Mack Orthodontics.

Pr
Review №12

Dr. Mack is amazing! My teeth look so much better than what they were years ago and its all thanks to Mack Orthodontics! They walk you through the process very easily and the support team is great. The best value in town! I would recommend Mack Orthodontics to anyone! My sister is coming next!

Je
Review №13

Dr. Mack and his staff are wonderful. I am the second family member having my teeth straightened by him and have recommended him to my other daughter who is 32, did I mention I am 52. You are never too old to have this done. I hope to have my braces off in January, I am so excited on how much has changed over the past two years, Dr. Mack is a perfectionist. If you are thinking about braces, please give him a call, they will work with your insurance and have a monthly payment plan. Go ahead, call him, everyone deserves a great smile.

Fr
Review №14

Dr Mack is an amazing orthodontist and a personal inspiration for all his patients. As an all around athlete, his commitment to his health is only surpassed by that towards his patients. I recommend him to anyone searching for a caring, skilled and dedicated orthodontist in town. 5 Stars :) !!!

Mi
Review №15

Dr. Mack embodies superior customer service and quality; his staff is friendly and eager to accommodate in any way they can. My two-year treatment has been wonderful due to the friendly, professional and positive atmosphere at Mack Orthodontics and my results are amazing. I got my braces off in time for my wedding and my smile was beautiful; Thank You Dr. Mack!!

Ja
Review №16

These guys are awesome. My daughers teeth are looking great (another year plus to go before she is braces free!). The staff is incredibly friendly and kind and their payment plan has helped me immensely! They are always on time for appointments, and they get my daughter in and out quickly. I rarely give 5 star recommendations, but they are wonderful. Love the addition of Dr. Mack!

Ma
Review №17

Going to Mack and Mckee Orthodontics has been great! The people that works there are politely to their patients and even my daughter. The treatment there has actually improved, and I havent had any trouble being there. Everybody is calm and happy there when we walk in, its like stepping in heaven for another visit. We go in quickly, they do their job and done ready to go. I highly recommend going there and so does my daughter.

De
Review №18

My oldest son visted the office of Mack & McKee Orthodontics for 6 years and they did a wonderful job with his braces. I then decided to get my braces and I just loved them and the staff are all wonderful. We are now in a waiting period with my youngest son he will be the next patient of Mack & McKee Orthodontics. I know his smile will be just as beautiful as ours. Thank you for all you have done for my family.Love Ya!Debra

Sh
Review №19

I have 13 year old twins who love Dr Mack and as parents we do to. Dr Mack treats his patients with the best care possible and all his staff is so caring and understanding. Would highly recommend..

Ka
Review №20

Dr. Mack and Dr. McKee have both made me very comfortable and welcome in their office! I am happy to have them as orthodontists! I have seen significant improvements with my braces/ teeth over the past 2 years working with them! I definitely recommend going to their practice for your orthodontic needs! Huge thanks to them by the way!

el
Review №21

I have Visited the office of Mack & McKee Orthodontics for almost 4 and a half years. The staff is great! They are very friendly, careful, and nice people. Thank you for everything you all have done for me and everyone else. I strongly would recommend this place to other people.

Me
Review №22

We could not be happier with the service at Mack & McKee Orthodontics. A fabulous group of professionals. My son has completed his orthodontics with Dr. McKee and had a great experience. My daughter has just started her orthodontic services and we met Dr. Mack for the first time yesterday. It was a wonderful experience for her first time and she is looking forward to coming back for her visits. I highly recommend Mack & McKee Orthodontics.

Ha
Review №23

My daughter has had wonderful service from Dr. Mack! Her teeth are looking great and she is sooooo excited! The staff there is awesome and very professional. I would recommend Mack and McKee orthodontist to anyone! thank you guys for making this new adventure an easy one! :0)

Ja
Review №24

Everyone hates going to get their teeth checked, whether it be from the dentist or the orthodontist, but not me!There arent enough words in the world that could thank Mack and McKee Orthodontics. Theyve helped me with my braces and my teeth for over 2 years and I have not had one bad appointment. They are all very nice, friendly, and organized. They really know how to make your time at the orthodontist a comfortable one.I highly recommend them.

HP
Review №25

I am a patient at Mack & McKee Orthodontist. I got to say that I really like coming here. Its a lot better than going to the dentist. The people there are so nice and friendly and they even know who me and my sister are by name. Its great to be apart of this orthodontist!

Ma
Review №26

I love coming to Mack and McKee Orthodontics. Everyone working is so nice and helpful. There are never any long waits for anything. The check-in is simple and easy. I have never had any problems with my braces that they couldnt fix. I have only had them on for a year and a half, and my teeth are so much prettier than they were! I would definitely recommend them to anyone looking for a reliable orthodontist.

Ha
Review №27

Dr. Mack is wonderful, as are the rest of his staff. I usually do not like any kind of doctors appointment, but when I go to the orthodontist it feels so easy. The atmosphere is very nice, they joke around and some might even sing along to the radio :). I have always been able to get in and out within a reasonable amount of time and have no trouble scheduling my appointments around what is going on in my schedule.

An
Review №28

Dr. Mack is an amazing and inspiring person on top of being a top notch orthodontist.

Le
Review №29

I’ve been a regular at Dr. Mack’s Orthodontics since 2011. I used to dread going to the dentist as a child, but now I look forward to it knowing that Dr. Mack will be there to put a smile on my face! He takes time to see every patient and always tells great stories while he’s working on your teeth. He’s a great orthodontist and I’d recommend him to anyone. Plus, they have FREE WiFi and ALWAYS play my favorite kid movies in the waiting room! If there were more stars I’d give them to Dr. Mack.

m
Review №30

My daughter was followed by Dr. Mack over the last several years. She had her braces removed March of 2015 and her teeth look great. Dr. Macks pleasant demeanor makes everyone feel comfortable and important. My husband, daughter and I have the utmost confidence in Dr. Mack and his team therefore without hesitation give our recommendation.

Je
Review №31

I am a colleague of Dr. Kervin Mack. We attended residency together at the University of North Carolina. He is wonderful individual, caring, honest in every way and a great clinician. There is no question he will provide you and your family with exceptional care. He did not ask me to write a review. I personally wanted to let Burlington know that they have an incredible orthodontist in Dr. Mack.

Br
Review №32

I dont know what to write except for that Dr.Mack is literally the best doctor Ive ever had and felt comfortable with ! All the staff are also extremely friendly and awesome. I have been with Dr.Mack for pretty much two years and he has just been wonderful and great. The office is nice and clean , and comfortable. I love it !

He
Review №33

Everyone is amazing! My daughter has seen Dr Mack since she was 7. She was scared and nervous and he was amazing with her and had her laughing in no time!! I know that we will have many years with Dr Mack because of my daughters bite. I tell all my friends to go see Dr Mach for their orthodontist needs.

Sa
Review №34

Mack & McKee Orthodontics are really the best. They do the best to make you feel comfortable. I love going there, because they the dental nurses are so nice! They make samll talk so you dont feel out of place. The orthodontics (Mack & McKee) help you with any small problem! It being just needing extra floss to helping to fix a long wire. I really do I enjoy when I go there! Thank you for a ll your help! :)

Al
Review №35

Both my 16-year old daughter, and myself have been patients of Dr. Mack. I must say, I have never met an orthodontist who holds two degrees, pharmacy and orthodontics. His staff is very friendly, and eager to accommodate even special requests. Theres always an entertaining DVD playing while you are waiting, although Ive never had to wait long enough to enjoy much of it. The waiting room may be full when you arrive, but it is always cleared out pretty quickly. The single most attribute that impressed me about Dr. Mack, was his generosity. After my orthodontic care was complete, I had to be re-fitted for another retainer. I had been out of work for a couple of months because of major foot surgery, and Dr. Mack gave me the second retainer at no charge. I did not ask him to do this, and was very surprised. Thank-you Dr. Mack; I will recommend you to everyone that needs orthodontic care!

Ba
Review №36

We have had such a wonderful experience with Dr. McKee and Dr. Mack. They and their office staff are knowledgeable and friendly and have always answered all my questions. My son loves going to see Dr. Mack now, due to his conversations about Anime, which tells me they truly show an interest in the kids they work with. I will always highly recommend the office.

Ch
Review №37

Mack & McKee are great. When you walk in, you are greeted nicely and you are not rushed. The service is fast and they are flexible to your schedule. Everybody who goes here will love it!

Ke
Review №38

They have been great with my son. He gets his braces next month and we have so pleased we chose Mack & McKee. They are great to work with and so friendly.

te
Review №39

Dr. Mack has left an intimidating presence on me since the day I met him. I completed 13 of 24 months of Invisalign before I slacked which is completely on me. But instead of lifting and encouraging me, I felt more of a failure with the way he talked to me. I didn’t go back to get my brackets off for 2 years due to embarrassment of not completing my Invisalign. Once I was older, more mature, and ready to face the negative put down of Dr. Mack, I returned. I told my father numerous times I was nervous because Dr. Mack would be mean and he wasn’t quite sure what I meant at that point. We met with Dr. Mack and my father attended because It is still his insurance and his finances. When Dr. Mack entered the room he asked what he could do. My dad went to be the first to speak before he was rudely cut off by Mack saying, “no, no, no. He’s 21. He can speak for himself.” When also asking about trying again he said, “again? Haha i mean you remember you had little to no progress?” I just want to say to you Dr. Mack how out of line that was. You have no idea why someone is in the room and for you to think you are teach someone a ‘valuable lesson’ is beyond out of your jurisdiction. You run a business. You have no right to tell a customer who can speak and who can’t. You know the littlest amount of someone’s life yet you think you have the right to be that condescending? Your remarks have bothered me for the longest time and I felt you should know. I guess when you have 2 locations and a commercial on 99.5 you don’t need every customer, huh? For customers still reading I just want to say this is NOT an orthodontist for all ages.

Je
Review №40

We have been very pleased with Dr. Mack and his staff. Two kids finished with braces...one to go. Thank you for taking such good care of my childrens smile!

Ro
Review №41

I have two children in orthodontic treatment with Dr. Mack and he is awesome! I appreciate the time he takes to fully explain his treatment plan and how he always works to make my boys comfortable and involved in what hes doing.

Me
Review №42

I have always hated going to the dentist, but Mack & McKee Orthodontics is different. They are always so kind, careful with my teeth, and funny! I always look forward to going to their office for my appointments. I have had braces for over a year now, and they have done wonders to my teeth! I highly recommend them.Alex Knudson

L
Review №43

We love Dr Mack & his staff. Friendly, efficient, and high quality care. We positively recommend Mack Orthodontics. Dr Mack & his staff are the best.

Ry
Review №44

I had a retainer issue from an Orthodontist in AZ. I found Dr. Mack while attending school at Elon. He solved each problem within 10 minutes, then said it was a courtesy, free of charge. As a graduating business student, Dr. Mack embodies superior customer service and quality. I cannot thank him enough for assisting me and doing what was necessary for someone who is not even a full-time patient. Dr. Mack understands what it means to serve the Burlington community and beyond. He is a skilled technician and has a wonderful office, full of friendly staff that are eager to help. I highly recommend his services and know that he will not disappoint anyone. It is a real treat to have someone of his caliber in our community. Definitely, give him your business!!

Sa
Review №45

Started my Invisalign treatment as a senior at Elon University, knowing I wouldnt be finished by graduation. I opted to stay with Mack Orthodontics for the remaining months of treatment instead of transferring to someone closer to my home in TN (five hours away!) because I couldnt imagine a better experience anywhere else. Dr. Mack and his team are knowledgeable, personable, understanding, and excellent communicators. I would absolutely recommend him to anyone near (or far) from Burlington.

an
Review №46

Me and My brother just started going to Mack & McKee in January and let me tell you, they are A M A Z I N G!!! Even though we live in the Greensboro area and their in Burlington, its worth the drive! Theyre all so very nice to me and to the patients. I notice that my teeth are starting to improve and Im so exciting! When we get there, BOOM! They call you in, get what you need to get done, then your out! Its amazing! I love Mack & McKee and I think its a place to go if you want braces. They are great!!! Oh and lets not forget. haha. Dr.Mack is a pretty good singer! If you go there, get use to him singing while he working. Hahaha Its NEVER gets old! I appreciate Mack & McKee Orthodontist so much!!!!! :)

je
Review №47

They are the best orthodontist in the world , they are calm with me and they always tell me what they are going to do before they do it and their real gentle and nice and they do some of the best work that i have ever seen and i have been going to them for 2 and a half years now so i would definitely recommend these people to my friends and family if they plan on getting braces on.sincerely,Jessica Jacobs

Va
Review №48

I had dealt with them for years they are awesome with taking care of what needs done and working with you for affordable payments

Ke
Review №49

One of the best places to get your braces. The staff is super nice and I am always excited to go back!

Ne
Review №50

I love how they treat you there it is so kind they answer any of your question you have. And I have a brother who has braces and so do I and they did ours well and I am very our parents picked this place for us.

An
Review №51

Love Dr. Macks office! all of the staff is nice and helpful! I enjoy each visit!

Va
Review №52

Mack & McKee is a wonderful place to take your children to get braces.They have a wonderful staff that is always friendly and you get in and out fast as well.V. Shelton

An
Review №53

I went in needing a repair to my braces and despite not being a patient there they were able to fit me in and repair my braces for free. The service was excellent and I would recommend them to anyone in the area.

Ma
Review №54

Its a good orthodontist and I would recommend it to all of yall ☺☺

bo
Review №55

Hello im Bob Johnson, I have been going to Mack and McKee for a short time now. The service they give is fast and great for most schedules, Kervin is cool to guys like me, and i assume there are a lot of guys like me so it makes this all to perfect

Li
Review №56

I visited Dr. Mack for a consultation, since unfortunately already got braces elsewhere, and starting with a call, the staff was always really friendly, Dr. Mack took the time to give me a free consultation about my current situation (since I am not happy with the results of my current orthodontist).During my consultation Dr. Mack always a great listener, paying close attention about my case and the results that I was looking for. He was the only one out of 3 Doctors to find out right away a very critical point; due to braces being placed for a long time I have Root Resorption in my two frontal teeth! Which is a permanent damage and literally will cause your teeth to fall off!!!Well to summarized the story I had to get the braces taken off right away to avoid further damage.Once again Dr. Mack was able to see this otherwise I would loosen my teeth.In summary he is a very knowledgeable person and with lots of experience.By the way nobody paid me to write this review.Lilia Aviles

Do
Review №57

Very flexible in scheduling and work well with with children!

Information
16 Photos
57 Comments
4.9 Rating
  • Address:3596, 1628 Memorial Dr suite c, Burlington, NC 27215, United States
  • Site:https://mackortho.com/
  • Phone:+1 919-241-4703
Categories
  • Orthodontist
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations