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Alamance House
2766 Grand Oaks Blvd, Burlington, NC 27215, United States
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Me
Review №1

Ginny is the administrator and is giving it 5 stars while the facility is under investigation by Social Services. Beware when the good reviews are by staff the best thing you can do for your loved one is look elsewhere because you dont want them here. Only bring them here if youre dropping them off to die because thats what will happen.

Ro
Review №2

The folks at Alamance House have done a really good job taking care of my mom who has dementia and lives in the memory care unit. The space is always clean and they have residents in the main room, by the nurses station, so eyes will be on them so they dont fall or get hurt. Theyve done an amazing job of navigating COVID have virtually no issues with positive cases.

B.
Review №3

We at Alamance House are dedicated to providing excellent care to our residents.Alamance House has a clean, inviting home like environment. We are a family, we are always happy to welcome new staff members and residents.Alamance House is a great community and I am happy to be a part of the team.

Me
Review №4

Alamance House is a great community to live and work at. We work hard to keep our residents safe and happy. Our goal is to make each day better than it was the day before.

Br
Review №5

At Alamance House our staff and management team are dedicated to providing the best possible home for residents. Our team offers a clean, open, and inviting environment and we are always eager to welcome new team members and residents.

Ya
Review №6

The staff at alamance house was very welcoming and made me feel like family also it melted my heart to see how good the staff where to the residents they actually cared about the residents thats a plus one for me a very good community. a very great place to work...

Re
Review №7

Please do not be fooled by the nice exterior. Hit the gas, keep moving, and don’t look back. Use this place as a LAST RESORT.

Do
Review №8

I am an employee at Alamance House and love it here! We have a very caring and compassionate staff. I would not hesitate having a loved come to live here. It is clean and does not have odors. On any given day you will see residents in memory care out of their rooms and engaged...It is a blessing to see this interaction!

De
Review №9

Mom seems happy when I have visited or called. had a few problems but they seemed to be handled when brought to. the staffs attention. I do wish their were more bingo played as mom loves to play. :)

Ve
Review №10

Here are the facts: first night my mother fell, and no one called me. Next day still no call to inform me my mother who has vascular dementia, and is wheelchair bound had fallen and was sent to the hospital. I called during their second shift and they thought she fell but was not sure and needed to calla supervisor to verify. Stopped in unannounced one day in the evening, my mothers room was a mess and bed unmaid trash bag full of solid depends and wipes on the floor in her room, and a pack of cigarettes on my mothers night stand ( she does not smoke). We bought a brand new mattress when we moved here in a week later changed to a smaller bed so they could get on both sides. Within on week the $800 bed was ruined because it was urine soaked. I provided multiple waterproof mattress covers so they would be able to wash one and use another. When they made her bed they did not use them. I arrived one Sunday at 2pm my moms bed had urine soaked pads on it and had not been made for the day, in the bathroom there was feces on the floor and liquid soap spilled on the sink and floor I made them aware and I was there for several hours and no one came to clean it so before I left I cleaned it myself. Another weekend visiting with my brother and my mom needed to use the restroom she used her in room call button no one came, we paid additional fees to cover her needed assistance with toileting etc.The icing on the cake was when I found out that they called and had a sedative prescribed so they could Medicare her in an effort not to deal with her, no one ever ....ever called to say they were doing this or even had a need to. My mothers Dr denied the request,but they played the system and called an on call Dr who did not know her and got it perscribed. There is more but if you read this and even wonder....dont trust me! I was in your shoes looking for a place for my mom ...dont be fooled by the newish building. I would rather put my mom in an older facility with people who love and care for her like they would their own mother, and it is not here! I moved her out in less than a month and as traumatic as that was for her and I she is so much better off now, thriving and not on any sedatives or mood altering drugs

Di
Review №11

Great place

Information
7 Photos
11 Comments
2.4 Rating
  • Address:2766 Grand Oaks Blvd, Burlington, NC 27215, United States
  • Site:http://burlingtonseniors.com/
  • Phone:+1 336-261-0021
Categories
  • Assisted living facility
  • Nursing home
  • Retirement community
  • Retirement home
  • Senior citizen center
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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