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Seabert Eye Care
1305 Hillside Dr, Burleson, TX 76028, United States
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An
Review №1

Dr. Seabert is wonderful. Now, the staff frequently turns over. Not a high retention rate. Which, no problem, until the communication ball gets dropped. I scheduled an appointment for a day and time and the lady at the front stated the called me and told me my appointment had be rescheduled. I received no phone call, no text, nothing. The lady at the front, Julie, did not apologize, all she could say was, “ I opted out of texts” then when they tried to text me after I showed them my text log from them confirming the appointment date and time I had,they realized their text was never ever sent. This is just not okay. Disrespectful of peoples time when I have moved my whole day around for what they gave me as an appointment time. Just apologize, even if it’s not your fault ( which is was) and then make it right. I did get to see the doctor that day, just later. But you know, I had to move my schedule to accommodate. Two stars because I love the doctor.

Sh
Review №2

I had a semi emergent situation and they worked it out so I could come in immediately and took great care to fix me up and send me on my way. Appreciative to the receptionist who answered by call, the woman who started my visit and the doctor! Very kind office of people!

R.
Review №3

Staff is professional and friendly. Everything is sanitized. Everyone wears masks. Equipment is state of the art. Eyewear is fashionable and affordable. Dr. Seabert is very thorough and took time to truly explain what he observed with my eyes. A really great experience.

Pa
Review №4

Family of four that have been going to Dr. Seabert for the last couple of years. I really like him as he takes his time and explains things. The staff is friendly and helpful....BUT every time we went it seemed to be something that we were trying to be sold. I felt like I was being hustled. After my first exam I was going to check out and the assistant had bagged almost $400 worth of vitamins. Just an example...each visit was like this. Sometimes its services you dont really know if you truIy need. I usually dont post reviews but for those who are searching for a new eye doctor be aware. You better have deep pockets for this one. We have found a new optometrist and will no longer use Dr. Seabert.

Br
Review №5

Very happy with my experience at Seabert Eye Care. Dr. Seabert took the time to discuss both my prescription and overall eye health. Amber, my optician, worked with me to find the right frames and lenses. The order was fast and the glasses were right the first time. You can’t get any better than that. The costs were also competitive compared to other boutiques.

Sa
Review №6

Friendly staff, very efficient. Great help choosing my frames and worked to help me find the best deal. Dr. Seabert was very thorough in his examination and answered all of my questions without making me feel that I was taking too much time.

Ad
Review №7

Dr. Seabert is great! My husband and kids see him. No complaints. The staff is excellent, as well.

Te
Review №8

Dr Seibert is great! Very thorough and nice. He explains everything so well. His staff is fantastic and the way they are handling things during this pandemic is perfect!

El
Review №9

Excellent care by Dr. Seabert and his staff is so friendly!Karen Allen

Ma
Review №10

First time patient. Way too many pre appointment notifications like 5! Staff especially Carly was extremely friendly and we each made each other laugh. While waiting in the exam for Dr. Sea light went out and thought the movie was starting! LoL. Little mix up on invoicing took 2 trips back in person to get it straight. Maybe simplify it a tad? While the whole exam was very informative and comprehensive, the upsale was a bit much with my glasses. I guess prices have skyrocketed significantly during my last visit to an Optician. Also the initial appointment process was disappointing as I was told I had to have a referral from my primary physician just for get a new pair of glasses. First call was given following week date (21st)then the next day was told Id have to wait a month and half (mid June) for any appointment as I needed a referral? Which my doctor sent next day. So I requested to be put on waiting list. Less than a week later I got an appointment for the following week (4/28). Carley, Ashley and Julie all exhibited excellent customer service skills and were all were friendly and patience with my endless questions. If not for few hiccups I would have given 5 stars, however I feel there is always room for overall improvements.

La
Review №11

It was a great experience, and tue doctor was very efficient and patient in explaining the details of my visit. Everyone who worked there was also very nice.

J.
Review №12

Great place for eye care. Professional.timely.personable.

Ca
Review №13

Was a beautiful office, pleasant staff & a very good experience. I have a new 👁 doctor.

De
Review №14

Ive been going to Dr Seabert for over 5 years now. Dr Seabert and his staff are all so nice, friendly and professional. Were like family:)

Au
Review №15

Super friendly and helpful staff and Dr. Seabert was wonderful to have help correct my vision!

Gw
Review №16

I was very impressed throughout my visit. Every staff member I encountered was knowledgeable, kind, and courteous. They have the newest and best diagnostic equipment that come with an additional fee. However, they did offer other options that would not incur any additional cost. Having options is always a good thing. I will certainly return.

Mo
Review №17

I’ve been a patient of Dr Seabert for approx 10 years. I now drive from another town to see him. The office has always been kind, professional and personable. Dr Seabert is thorough and has helped me find glasses and hybrid contact lenses to meet my changing vision. Seabert eye care has a beautiful new location and building with all the most recent technology. 100% recommend him and his staff. I tried to change eye doctors when I moved...no one could meet the standard of care he offers.

Ki
Review №18

Was also double charged. A service was billed to my insurance and was rejected for being over reasonable and customary. My insurance told me it was illegal to charge back the customers after they rejected payment but it looks like that practice is common here. Also was only given the most expensive options for contacts and glasses and was told that I would have to schedule another exam with the doctor to go over less expensive contact choices. So another fee. They also push overpriced vitamins. The same ones they want 35 for are 9 on amazon. The doctor would never return my calls to discuss less expensive contact options. 85 month for daily wear contacts. Dang. There are cheaper versions but this clinic doesn’t suggest them

St
Review №19

I LOVE this place! I have a hefty prescription so my contact lenses are rather expensive. After expressing that I was really concerned about cost they not only went through every charge in detail, but realized that my vision fell into the medically necessary category. They spoke to my insurance company for me and everything was free. I cried right there in the exam room. I cant thank them enough for their help and always greeting me like Im theyre favorite patient.

Ty
Review №20

I had a wonderful experience here!!

Sa
Review №21

Organized, professional people at Seabert Eye Care. I wanted someone who would care for eyes through the long haul and I think this clinic fits perfectly. The staff is knowledgeable and Dr. Seabert seemed very nice and willing to care for my eyes like I do. He recommended supplements to protect my eyesight. I really thought that was above and beyond.

ro
Review №22

Great atmosphere. Very experienced.

Ci
Review №23

All the staff are so friendly and helpful. Dr. Seabert explains everything he is doing and why. He is extremely knowledgeable and explains things in layman terms so you understand. My first visit was because of eye pain, but after a thorough exam, he assured me there was no disease or injury.I have since been back for my routine eye exam and new glasses (which I love). You will not be disappointed with the care and helpfulness of Dr. Seabert and his staff.

Mo
Review №24

Very great thorough exam from the staff and doctor. Highly recommend, kid friendly with my 3 yr old there. The doctor himself was very informative, definitely does not feel like your getting rushed at all. The nice lady after the testing into the glasses was on point! Thank you for your help and support!

Ch
Review №25

I have not had such in depth eye exam . The doctor and staff were all very informed and personable. The office building was beautiful. I would highly recommend Seaberts.

Ro
Review №26

My wife, Janet, went to Seabert Eye Care for a routine exam. She was greeted by a very friendly staff who assisted her with her paperwork and presented her with options for her eye exam. Examination was thorough and aided Dr. Seabert in his diagnosis. Dr. Seabert is an outstanding doctor. He’s professional, knowledgeable, friendly and puts your mind at ease. He’s supported by a great and caring staff who pleasantly assist you with your every need.

2N
Review №27

Has been and will continue to be our go to for our eye needs for a number of years now. We go annually for our diabetic and eye exam and everything else. As always fast professional service. Love your new location and office!

Ma
Review №28

Great staff. Very Professional. Dr. Seabert is great. Explains everything so it is well understood. No hassles and no pressures

Li
Review №29

This was my first visit, I was very pleased. Everyone was friendly and helpful. Dr. Seabert was very nice and very informative. Dr. Seabert didnt rush through my exam at all. Very nice group, its so nice to have found my eye care home at Seabert Eye Care.

Li
Review №30

Last Tuesday was my first experience at this office. It exceeded my expectations. Staff was very friendly. The Dr. and his assistant made sure all my needs were met. I had no wait upon arrival, and I was out of the office with my new glasses ordered, and trial contacts within an hour. Highly recommend l. I will definitely be a return patient.

B
Review №31

Easily the best place Ive been for glasses. I have a big head and its hard for me to find glasses sometimes but when I went to Seabert, they had many options in my style and size. I have no idea how they keep such a good selection with fewer frames than the bigger stores.Not only did they have many options, the frames were nearly half the price of other places.As if that isnt enough to make you go here, Keishas service was truly above and beyond. She was friendly, patient, knowledgeable, and even took the glasses to my wife in the parking lot because my daughters were sleeping and my wife wanted to avoid waking them to go inside. She even gave my daughters some candy!Ive never experienced service like this. I will definitely be back.

Da
Review №32

All the latest diagnostic equipment. Thorough exam and explanation of results. Everything else is way too expensive.

Sh
Review №33

I love it there. I just had a hard time getting the prescription filled. Had to call 3 times and go there twice. Will not keep me from returning.

Co
Review №34

So thankful for Seabert! They have been instrumental in helping my daughter in her first years of wearing glasses with a tough prescription and within our budget.

JM
Review №35

Your sprinklers were running during the day (1:14pm to be exact)🤬. We have MANDATORY water restrictions still in place. You have the RIGHT day.....not ths right time. No watering from 10 am to 6pm.

Je
Review №36

Seabert double dips. He charges for a refraction test when it is covered by the insurance. After doing this a couple times, we figured out he was violating insurance contract after we spoke to the insurance company. He actually came out himself and charged us for the test. What doctor does that? No amount of friendliness or niceties make up for fraud. Seabert should be investigated. In reply to the response: We were charged for the refraction test on two visits. The second time, we realized this is obviously a covered item but no amount of reasoning stopped Dr. Seabert from charging us. At every medical clinic we’ve ever been to, the billing staff does the billing and the doctor doesn’t have anything to do with it. We called our insurance and they communicated that there was very little chance the doctor could not have known a refraction test is fully covered. The staff refunded the charge the next day after a phone call and a trip back but were not friendly, did not apologize or offer an explanation at any time. They did not offer to refund the previous visit’s charge and we didn’t request it. Who is pocketing the extra money is my next question and how long does the doctor think he will get away with it? If this is done to 100 or 1000 customers, that is a lot of unaccounted for money. And even if a mistake was realized, was it ever made right unless the customer realized it and caught it? Hopefully, other customers will know their plans and terms better than we did and refuse fake charges. We now go somewhere who never charges for covered items.

Co
Review №37

Dr. Seabert and his office provide provide excellent professional eye care with genuine concern for the health of our eyes! He has been treating my eyes for over 4 years now.

Tr
Review №38

New patient at Seabert Eye Care. A very friendly staff and very thorough eye exam. I would definitely recommend Seabert Eye Care .

JJ
Review №39

I have been going to Dr. Seabert for years now and I really like his demeanor and the way he interacts with myself and my family. I would not change a thing about his practice and will continue going to his eye care practice for years to come.

wh
Review №40

Really had an awesome experience there my first time! A lot of eye doctors treat you like a number but I felt like Dr. Seabert and his staff genuinely cared about me and my eye health. I would highly recommend this place and their amazing Dr. and team!!

Kr
Review №41

They fast talked their way into billing me 60.00 extra for an exam by making it seem it was a standard exam and needed. I told them time and time again just a basic exam and yet they did this. They also changed 25.00 new patient fee and billed me 30.00 more than my copay. When I asked why I was told Ill see what those charges are. Well You cant just charge what you want when the copay is set. They also never called back. I filed a complaint with my insurance who is investigating on my behalf. The staff is beyond rude and they are scam artists. I recommend anywhere but here.

Jo
Review №42

Had to go back for follow up contact lens prescription (according to them by requirement of law, but no other eye doc has made me do that). They wouldnt release it without going back. Waited 15 and minutes 40 past my appointment times. Insisted on dilating my eyes or charging extra for a special machine. Absolutely no concern for timeliness.The doctor is friendly and will answer your questions with knowledgeable answers.

Co
Review №43

Wonderful experience! The staff were so nice as was Dr. Seabert. They were very thorough in making sure my daughter got the right glasses to help her see better. Highly recommend especially for those with kids!

li
Review №44

Friendly staff, easy to get an appointment that fit my schedule. Everyone was smiling and helpful. Relaxed atmosphere and great service! It was nice to be remembered from my last appointment!

Re
Review №45

Great, friendly staff. Dr. Seabert took the time to make sure my vision was checked properly and explained everything to me in an easy to understand way. I would highly recommend them for anyone looking for eye care professionals.

Su
Review №46

Office staff is very welcoming and kind. Dr. Seabert was great and patient with my 10 year old daughter as well. I think we found our new regular place for eye exams!

be
Review №47

This place was awesome they have new technology that I havent seen before thats included with your eye exam. The doctor was really thorough, especially because I am a diabetic it makes a difference in catching eye problems early on. I will continue to use this place for as long as the doctor and his awesome staff are there.

Ke
Review №48

Dr Seabert is fantastic! When I first went to see him as a new patient he took the time to listen and figure out the problems I was experiencing. His staff is top notch and are there help and answer your questions. Thank you for showing me you care

Mo
Review №49

Dr. Seabert and his staff are such wonderful people. They really take the time to communicate and educate you on everything. They also take real pride in doing everything they can for your eye health.

Li
Review №50

Excellent and professional services. Dr. Seabert and staff demonstrates and practice one on one care and concern for each patient. Patients are allowed to ask questions and have input into their treatment.Seabert Eyecare is the best. I highly recommend them.

An
Review №51

I was not happy with my experience this time. I want to start by saying they had just moved into a new building which is part of the delay I had. My appointment was at 3:30 and I wasnt seen till little to 5:00. The exam was good and the Dr Is very knowledgeable. The person that helped me with my glasses was nice as well. However it’s been 15 days and I still don’t have my glasses. I was not very impressed with the selection or the prices either. I am writing this review in hopes that it helps to improve them. I dont want to go somewhere else but I will. I will give it one more go next year.

Ph
Review №52

Dr Seabert is great. He takes the time to explain everything in a way I can understand. He answers all of my questions and asks if I have any more questions.

Be
Review №53

The optometrist was very professional and exhibited genuine care for his patient. He did not make you feel like a number or just another patient. The assistant was very friendly and caring also.

Sn
Review №54

Dr. Seabert and his staff have always taken such great care of my family and I. They have patience and kindness with my children, and corrected the bad lens prescriptions my girls received from another eye doctor. They truly care about you and make sure you are taken care of.

Ch
Review №55

Excellent exam, quite detailed in the evaluation, comprehensive report as to my eye health, and the prescription is what I needed.

No
Review №56

Great doc. And awesome customer service!

Di
Review №57

Dr.Seabert, Took the time to explain everything to me until I was comfortable.

JL
Review №58

Dr. Seabert is an awesome eye doctor very thorough with his patients. Patients are allowed to ask questions. Staff is great. I recommend him to my family and friends.

St
Review №59

Dr. Seabert and his staff are excellent! His beautiful new practice also has a great selection of designer frames and sunglasses with options for the entire family.

Ch
Review №60

Great Eye Dr, staff is very friendly and Dr Seabert knows what hes doing. Enjoy going there!

Ch
Review №61

Great experience at Seabert Eyecare, got my new frame and lenses in and wore them for about 3 weeks and had issues. Went back in and they found out that factory that made the lenses were off on my left eyes prescription.They are making it right and changing frames as well.

Ch
Review №62

Have gone there for years & have been pleased with service. Dr Seabert does good thorough, detailed eye exams. Great for vision rxs and overall eye health.

Vi
Review №63

The staff was excellent. Doctor took his time and was very thorough. We have found our new eye doctor.

Am
Review №64

My only choice was a one star review or he would not have gotten that. He is crooked and bills your medical insurance for his benefits!! It is a scam and he should be reported! This is a very very greedy optometrist and he has to do something to pay for his new office. I feel sorry for his office staff and he has a change in staff often and Im sure its because he makes it about him and not them when without them he wouldnt have a practice. Good luck to you staff and my warning is find a legitimate job as soon as possible so that you wont be unemployed when his business fails! I will be sure and tell all my friends and family and more.

Kr
Review №65

Everyone was very friendly. The technology at this office is not what you would find at other places. I appreciate it being offered and look forward to continuing to work with doctor Seabert for my whole family.

ch
Review №66

I really enjoy going to see Dr. Seabert. He is very caring, scientific, and thorough. Highly recommend him.

M
Review №67

Good experience and friendly staff. Dr. Seabert really seems concerned about your eyes care. Also very detailed. Thanks.

As
Review №68

AMAZING Experience !! Very friendly staff, Everyone was helpful and made me feel heard , answered all my questions . Would HIGHLY RECOMMEND

Ch
Review №69

Dr Seabert is very professional and takes complete care of every patient. We have been going to him for years and has always been good to our family.

Review №70

Doctor Seabert and his staff are very friendly and knowledgeable. It feels like they really cared about me and my girls when we came into visit.

Te
Review №71

The eye care place is wonderful , Ive been going to Dr seabert for years and I wouldnt go anyplace else .

Bo
Review №72

Dr. Seabert and the staff are professional, personal, thorough, and knowledgeable. I am glad we chose him for our daughter.

Ly
Review №73

Wonderful doctor and staff. They even saw me on a Friday afternoon for a medical issue and they are closed on Friday afternoons. A+

Mi
Review №74

My son has been going here since he was 3. Awesome place!!

li
Review №75

Good doctor. VERY Rude staff. Will not go back

Am
Review №76

Dr. Seabert is the best eye doctor weve been to. He is responsive, available in case of eye emergencies, and he genuinely cares about his patients.

Ma
Review №77

Great experience nice people and helpful.

Ta
Review №78

Absolutely horrible customer service I called for information and the lady made me feel as though I was irritating her and wasting her time. Would not be spending my money there

Pe
Review №79

Thanks Dr. Seabert

Am
Review №80

Caring and efficient!

mi
Review №81

Great experience!

Sc
Review №82

Great staff!!!

Information
16 Photos
82 Comments
4.4 Rating
  • Address:1305 Hillside Dr, Burleson, TX 76028, United States
  • Site:http://www.seaberteyecare.com/
  • Phone:+1 817-297-3736
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Lasik surgeon
  • Optician
Working hours
  • Monday:10am–6pm
  • Tuesday:9am–7pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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