user
The Brookline Center for Community Mental Health
41 Garrison Rd, Brookline, MA 02445, United States
Appearance

Comments
St
Review №1

The Brookline Center has always been there for me. Someone alerted me to The Safety Net, and I decided to see what it was all about. I was moving, and the person said it could help with first months rent. It/they did! The landlord expected first, last, and lock fee. It was a steep fee, but Safety Net and Maryam gave me the boost I needed. And she was so pleasant. Look into this service if you are moving. And other services at the center are top of the line.

Pr
Review №2

Wonderful, caring people who are doing their best to help so many people during these tough times. The Center has helped my family tremendously over the years. As a teaching center, there is planned turnover with therapists that is obviously hard, but all of the therapists and nurse practitioners with whom my children have worked have been incredibly caring and helpful. I feel that Brookline is so fortunate to have such a resource. Thank you, BCMH.

Ch
Review №3

Safety net has been Extremely helpful, informative, and friendly with me. Im extremely grateful I came across this program. Thank you Maryam, and Kristina!!

ha
Review №4

This is a shady business with practices that I will be reporting to the bbb and taking to court. It has been 2 years since I used their services and I get a surprise collections mark on my credit report. I have always paid before meeting with anyone here so I was very confused. I can not reach ANYONE and it’s been weeks. Furthermore, they sent it to collections which I could not understand as they never contacted me via telephone nor email. They must be hurting for money to charge me over 400 when they don’t even let you meet with a therapist unless you pay first. Shady practice. Be forewarned

Wa
Review №5

So far they have been very helpful. Im going to ingnore the bad reviews . I have only had great experiences with the people who work here and I hope they can continue with the help they have given me

Ji
Review №6

I reached out to them for help during a time when I was struggling with homelessness and was told their services are reserved for residents of Brookline. I felt completely defeated because the reason I needed help (homelessness) was the reason they refused to help me (I did not have a Brookline address - or any address at all - which was the main issue). I would not recommend reaching out to them if you are struggling because they will likely make it worse.

Dy
Review №7

Nice people. Decent space. Maybe not perfect but everyone’s trying their best.

Go
Review №8

Do not expect them to call you back, you will have to repeatedly try to reach the person you are looking for over and over. When you are able to finally get ahold of someone who in theory should be there to help you, the level of unprofessionalism and couldnt care less attitude towards patients is appalling. Unhelpful and rude staff.

Jo
Review №9

The therapists here were fantastic and really helped get me get a footing in recovery. It’s been a few years now but am always incredibly grateful this option was available.

He
Review №10

An incredible place with a great staff. They are very passionate about what they do and ensuring that thier clients have proper help they need.

Be
Review №11

My therapist, Christine Boie, is extremely knowledgeable, insightful, and compassionate. She has a wonderful sense of humor and is very down to earth.

Te
Review №12

Really disappointing. I called and spoke with a counselor at The Brookline Center three weeks ago. They did a brief interview and said they would follow up with a plan to begin the following week. Never called back and have failed to respond to three messages now. Extremely unprofessional, but I guess I dodged a bullet by not starting with them. Looking elsewhere!

Al
Review №13

I have severe anxiety, depression, and PTSD. No substance abuse or any history of self harm. I was here for 4 years. In total I had 4 therapist (indepently at different intervals) within those years and 4 psychiatrist/NPs. My insurance in the begining was better due to my earlier coverage. My insurance coverage changed, two of my therapis left within two years, and psychiatrist or NPs rotate or leave. It is a rotating door of CSW and trainees and insurance dictates quality of care for who you are assigned to. (Warning) Psychiatric Clinician Christine B. is extremely confrontational and has her interest to protect herself over her concern for her patients vs their dire need to be honest and open up in the process of client to psychiatrist confidentiality. I will say, the office staff and Dr. White are very decent and helpful. For more groups services; the center primarily focuses on female support groups and children/adolescent peer support. This is great. But for those who are 20 or over... Its lacking or non existent. I hope this is helpful and more individuals open up and write reviews or take a chance and speak for themselves as a means to have a voice and platform. YOU ARE NOT ALONE. Insurance should not dictate quality of care, your symptoms and needs of the individual should be that measure.

Na
Review №14

Does anyone work here?!?!

Information
1 Photos
14 Comments
2.8 Rating
  • Address:41 Garrison Rd, Brookline, MA 02445, United States
  • Site:http://www.brooklinecenter.org/
  • Phone:+1 617-277-8107
Categories
  • Mental health service
  • Doctor
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations