I think you’re in great hands when you speak to someone like Cynthia (customer service) in the phone. Huge thanks to her for compassionate kindness when we were in a state of nervousness about our pets. If you can, ask for Dr Mani or Dr Nanda. I feel they are very warm and caring for all animals.

Was very happy with the treatment I could get for my cat when I was able to bring him in, but getting an appointment here is damn near impossible within a reasonable amount of time making the clinic near useless for time sensitive issues. Even though I was a returning customer, I couldn’t get my other cat who’s suffering from an ear infection scheduled to be seen in less than 3 1/2 weeks because he was a “new client”… this system completely destroys the purpose of going if your pet is feeling sick, and are forced to go to the emergency services.

My experience here pre-pandemic and present has been excellent because of the professional, helpful, kind, and follow up from Michelle on the phone. Our family is thankful for dr Feldman for compassionate, reliable and great care of our pets. If youve been to other animal care facilities, youll understand why this location is a 5-star experience.

I love my vet at this office but the office staff is awful. getting prescriptions ins always a nightmare. they cant seem to get out timely and although they want us to buy from them they are often out of stock and are terrible about helping us to get the prescription filled timely when they are out of stock. I am ready to quit the practice because of the inept office staff

The staff is super friendly. They were able to fit me in last minute and they treated my cat right. She can be a little difficult yet the staff was on top of it and made her visit stress free. I was going to a different vet in Boston but after this experience I will only bring my cat here. Great job!!

Don’t join Care Club for your puppy. It doesn’t worth the money AT ALL! First, a lot of insurances also cover spay fee. Second, insurances cover 70% or 90% of the entire expenses, while Care Club only cover visiting fee which doesn’t help a lot since medicine and testing fee are much higher than visiting fee. Thirdly, care club doesn’t provide any priority for your pet’s emergency situation. My dog had a serious problem recently but was not as serious as car accident. And I was not able to book an appointment within 3 days. They asked me to go visit emergency group. Then why I need care club? Didn’t see any value in this club at all.

Dr. Feldman is wonderful. I love her professionalism, support, passionate and more etc. I strongly recommend Dr. Feldman I promise you will LOVE her.

Great veterinarian care, but still very strict covid policy, clients still have to wait outside / in their car and talk to the staff on the phone. We cannot come in to be present for the exam /pay with the machine. Have to give credit cart number on the phone, which is not optimal when you are on the sidewalk in front of the other customers.

We’ve been bringing our dog here since he was a puppy. We tried another local vet but we ended up going back to this one because they’ve been the best. Our dog gets very anxious at the vet & the staff are so understanding & helpful whenever we bring him! They have great hours for appointments which is very convenient too.

Great convenient location! Took great care is my pup :)

My boy loves it here. He loves showing up to daycare! Can’t thank everyone there enough.

Theyve taken good care of our cat and are very communicative.

I take my cat here and highly recommend it to anyone looking for a vet! They are always very sweet to my cat and clear, helpful, respectful, and informative to me. They provide great info and great care.

I give 5 stars, but I dont know what my cat will give them

For some absurd reason, this vet office is still doing COVID-19 curbside service, which is absolutely unacceptable for a vet considering most dogs are anxious at the vet with their owner, let alone without. Well low and behold, I was told my dog was too wriggly and they couldnt get a blood draw. Not entirely sure how its acceptable to have internal policies that prevent you from doing your actual job, but this vet figured it out. Have no idea what actually occurred in the office, all I know is that my dog was in there for an hour and came out without ever getting a blood test. Do yourself a favor and go to a vet that follows the science and doesnt leave you in the dark

Dr. Groper is great! He has been my familys go to vet for nearly 15 years now!

They are the best of the best of the world. Sally is so helpful and works with positive vibes. That’s they way they do it here! Also Doctor Feldman was the sweetest. They all helped me with an international health certificate for the same day and even Saturday!!! Wow. I’m beyond happy. I love them.

We took our first dog hear years ago. We have been talking or second fig here for the last couple of years. They are kind and easy to work with.

Great staff, our dog actually likes going to the vet.

So amazing. The care is great, and the people at the front desk are also lifesavers! I had left my phone in an uber just before the appointment, and when I was checking out, everyone at the front desk did their absolute best to help me. This INCLUDES letting me use their personal phone to try and find mine, as well as chasing me down after I had left to let me know the phone had been returned. Seriously, just the best. Thank you VCA Brookline!!!

Always friendly - wicked Covid conscious. Only vet I’ve ever seen dogs excited to go. 

They treat my dog great and fulfill his medical needs

Dr. Feldman is wonderful. Been going here for 11 years and they have been amazing with my pup.

Very Safe and COVID compliant. Lovely Staff

This place is incredible. We started bringing our dog here for routine wellness exams after moving to the area and have always felt impressed by the level of care and communication we receive. Recently, they squeezed us in on an urgent care basis, took the time to evaluate our dog, and helped us make a plan. They even checked in with us after we left to see how things worked out. The staff are warm and compassionate, you can tell they truly care about their clients.

New country, new vet - when I read that I wouldn’t be able to come with my kitties inside (which is probably the case for any or at least most pet hospitals at the moment), I wasn’t too excited about the visit at VCA Brookline Animal Hospital. Of course I know we are still in the middle of a pandemic. But still to give my girls to strangers?? The friendly young man who picked up my girls Lola and Fini gave me a good feeling and at the latest when I was able to speak to Dr. Feldman in person, all my doubts were gone. By the way, of course my kitties didn’t care too much, they were absolutely relaxed when I got them back and also later at home.Thank you Dr. Feldman for this pleasant experience and the professional treatment of my cats. Not to forget to mention the friendly contact over the phone to get an appointment which was possible relatively short notice.

I took my baby in to be seen and they were so kind. They worked with me on the charge and did their best to make it affordable. Unexpectedly I had to euthanize my dog. They took excellent care of my Chloe from start to finish! Their kindness and consideration for my family made one of the hardest times in my life bearable.

Good diagnostics, pleasant staff though did hear one vet yelling at a client outside for showing up at the end of the day fit something. Whatever she did, he wasnt professional or compassionate. Thats not the way to set limits. Clean, safe Covid practice. Ive always been treated professionally. Expensive but reasonable.

What excellent support for the owners of a new puppy! Thank you VCA Brookline and Dr Lori Feldman.

Im very impressed with this facility! They are very thorough and have an educated staff. You truly couldnt ask for a better place.

Great care, just wish they had parking.

Dr. Feldman and the VCA team are awesome! From the 1st time I went there with my puppy, Otis, I knew we were in good hands. If youre lucky enough to be greeted by Sully at the front desk, she will make sure your dog gets the best experience while you get some good laughs from her stories. Once in the examination room, Dr. Feldman and her team take their time explaining what they are doing and answer any and all questions you may have. I feel lucky to have such a great facility nearby!

Good place.

Were in the middle of a worldwide pandemic, and yet the excellent customer service and sunny disposition by Michelle at the front has been appreciate. My family and I commend her professional and upbeat attitude in addressing our needs. Doctors here are excellent, albeit sometimes unemotional.

I had to get an international health certificate for my dog and these guys were amazing in helping me go through the process for that. 10/10

Everyone was amazing! They took great care of my cat during her first visit to the vet. She left feeling as happy as a Kitty can (after getting shots). They were friendly and helped her feel comfortable.

We went to this place and just got scammed. We scheduled an appointment and clearly only asked for one $59 vaccine to be done on our first visit for a healthy young kitten. This facility decided to up-sell things you do not need. I’m a physician myself and understand the concept of things that need to be done and things that could be done for a “best possible benefit” and clearly are optional, they took advantage of my teenage daughter who brought her small cat for the first time to the vets office to be pushed into idea that she need another 4 things to be done otherwise kitten would get sick.Before deciding on this place read all reviews and sort the one with 1-2 stars and make your own decision.

We had a horrible experience at this facility today. We were instructed to drop off our cat at 7:15 for a procedure. We were also told to pull into the parking lot for drop off. The front desk staff (all visible through the front windows) were beyond rude as we tried to contact them to get someone to check in the cat. She finally entered the building at 8:15. By that time, the car was totally blocked in. We again waited on hold for 20 minutes. No one ever answered the phone. We were forced to leave the car in the lot in order to make it to another appointment. Throughout the day, no one ever called to say the cat was ready for pick up. When I contacted them, they said she had been ready for hours. When I arrived, I waited another 30 minutes until I could get my car out of the lot I was told to park in at 7:15. One of the vets yelled at me for parking there. When my cat finally arrived home at 4:30 pm, she acted like she hadnt had anything to eat or drink all day. I never spoke to anyone who cared for her - she was dropped in the parking lot in her cat carrier by one of the techs - so its impossible to say. We will never, ever utilize this facility again

Great staff. Weve taken my dog here for over 2 years. Ive worked with both Dr. Groper & Feldman and would recommend either of them for your pet.

We brought our new corgi puppy here on the recommendation from a friend. Even with covid precautions, the staff was wonderful! We couldnt have asked for more.

This place is amazing. Have been bringing my two dogs here for nearly a decade and they are rockstars. Were moving away, the group at vca Brookline are going to be sadly missed

AVOID THIS PLACE!I have been customer at this place for last 3 years. I made apoitment for 1 pm. I was there excatly at 1 pm. I waited at the door for 47 minutes. No one take My dog in to be seen . I told them 3 times I need to go back to work, can I drop him here if it will take long. They said no u can’t . U should wait till doctor calls your name. Well I couldn’t wait any more, as I was late to my work already. They told me if I don’t wanna wait they can reschedule the date and contact me. But unfortunately they didn’t reschedule and contact me again. To day I called them to order food. The lady on the phone told me total will be 98$ . But when I looked to my account I notice they charged me 148$. I called them to ask the reason they told me it is for missing appointment. I said you guys are unprofessional. First of all I didn’t missed my appointment i was there at that time and waited for 47 minutes, but Charly wasn’t seen and they told me they will reschedule it. Second if you trying to get money out of my card, you should let me know before you making any transaction. I trust them with my card numbers, but they betrayed my trust , by charging me for the appointment never happened and they didn’t even let me know about it till I notice it on my account. What they told me my bill is total 98$ but they charged me 148$. And they refuse to refund me.1- when u trying to charge to customer you should give them notice about it.2- you can’t say your total is 98$ but charge 148$ . This is stilling money from customer!3- I was buying minimum 98$ food every single month from this place for last 3 years . It is minimum 1200$ per year. You guys lost me as a customer forever, I will never go back to this facility again!4- people who works at this place they are extremely rood they don’t even know basic manners how to talk with customers .

Was visiting family in Brookline and she had a issue with her dog. VCA was amazing took us right in, treated the dog like a real family member. Felt so good. Clear to see dog, is in good hands.

Very compassionate care for our cats.

I have been going to this place for more than 20years... Their dedication to their patients and the people who love them is unmatched. Dr. Scott Groper is an amazing human being and has a passion for what he does. I am forever grateful for Dr. Groper and the staff at brookline animal hospital. They have truly helped me provide the best care for my cats....i wouldnt go anywhere else!

Dr. Nanda took such good care of my puppy when she had a stomach emergency. I had such a good experience that I switched from my previous vet practice permanently. All of the staff were incredibly nice and helpful.

Lovely service, very knowledgeable vet staff, and a convenient location.

I visited recently for the first time and I am so glad I found this place! Dr. Nanda was just amazing, very empathetic and genuinely caring, but also transparent and coherent. She helped Lucky so much. Thank you! I was really happy with the overall experience.

I have a separate vet for my 14 year old cat, but as I recently adopted a 4 month old kitten, I decided to try this animal hospital as it is close to my new address. Everyone from the reception, to the nurse, to our vet, Dr. Scott Groper, was excellent and friendly! The staff was very attentive to my new kitten and even gave us a kitten goodie bag with food and pamphlets etc. We definitely intend on keeping this vet office for our kittens future visits!

Absolute crooks, and charlatans.Was quoted one price for services, was charged OVER DOUBLE the high end of the quote for no extra service rendered.Paperwork was filled out incorrectly for the USDA, preventing a service animal from being able to leave the country.When the USDA insisted the vet call them, the vet could not be bothered to call because theyre with a client- YOU NEVER FINISHED THE JOB YOU WERE PAID FOR!!!Totally unacceptable, reported to BBB and will be contacting Brookline chamber of commerce to inform them of these predatory and improperly rendered services.

Everyone there, especially Dr. Power, was amazing. Someone quoted me a lower price for a test, and honored that incorrect price. Amazing and loving staff members, take your pet here for sure!

They got us in when nobody else couldve for weeks

They take really good care of the animals and family members. Dr Scott Groper and Dr Feldman are the best and the rest of the staff are top notch. My dog is a very protective dog and isnt to friendly but he loves going there and plays with the staff.Very highly recommended.

Accommodating and friendly, except for the doc himself (Groper). Was charged an extra $30 because?? He thought my cats claws were too long? Why was he checking for that? My cat is very docile and passive, I doubt he scratched the doc (I was not allowed in the facility due to current restrictions) and if he did I feel like I would’ve/should’ve been informed of that. Seems like a way to just add unnecessary surcharges when I went in for an eye exam on my cat.Regardless, because I was unable to be present in the exam room, I can’t say much about anything else. Probably will not be returning.

I love Dr Groper. He called me today about my sick cats. He made me feel better. He’s an excellent veterinarian.

Ive brought my cat here a few times. Everyone has consistently been very nice and helpful, and you can tell they all really love the animals. Last month I was bringing my cat because she was going on a plane with me abroad. They helped me with the paperwork and figuring out what needed to be done and by what time. They made it significantly less stressful. I cant recommend them enough.

We love the VCA. We take our both our dog and cat for all of their vet related needs. We also take the dogs for day camp 1-2 times per week and boarding when we are away. They are very reasonably priced and the really care for the pets. They pay attention and if there are ever issues they inform the vet who takes a look and the let you know. Its really great service.The best part is they have an AMAZING and steady staff. Everytime we come in the recognize us and ask how everyone is doing. They call for the dog before we even ask.Just a great group of people.

I think Dr Groper is great, but not as great as my dog thinks he is. Also the techs are consistently awesome and helpful. We also board our dog here when we go away and he loves it! They even sent us a picture at bedtime.

The vets are all amazing here. So personable, proactive, and caring. The front desk staff is not. I continue to go here for the quality of care my dog receives but Ive re-though it several times because of poor experiences with the receptionists and techs. Several of them need a lesson in basic customer service. I was once accused of trying to get heartworm medication for free when I had paid in advance and it was noted in my account. Ive also observed a reception screaming at someone on the phone. Sometimes I leave there feeling grateful and something I leave never wanting to return. An unfortunate mixed bag.

VCA Brookline is a business that is greedy, operates in bad faith, and does not take responsibility for its actions. As evidence, the following is my experience with them that caused me to leave their services and go to another vet (its long but I think its worth including all of these details):I was looking to buy medication for my dog, and I decided to see if there were any online pharmacies that would offer said medication for a cheaper price than VCA was offering. I asked VCA for a prescription and VCA did not give me one. Instead, they offered to price match the medication I saw on the online pharmacy I had chosen. Seeing an opportunity to support my local veterinarian, I accepted and sent over the link with the price I wished VCA to match.After waiting a couple of days, I asked VCA for the price matched medication, but to my surprise, VCA had not looked at the link I had sent to them, and by the time they got back to me, the price on the medication had increased 10%. They offered to price match at the current price instead of the price I had originally sent them. This was clearly business done in bad faith, so I resolved to pick up a prescription from VCA and purchase my medication somewhere where I would not be encouraging this kind of behavior. Unfortunately, I work full time in a different part of town, and so I sent my father in to pick up my prescription for me. I had explained the situation to him and he resolved to just pick up the prescription and leave.However, when my father tried to pick up the prescription, the staff at VCA declined to give him the prescription and instead tried to convince him to buy medication from them at their price. Frustrated, he kept insisting on just receiving the prescription and then leaving. As the VCA staffers continued to push their own medication on my father and my father got more frustrated, the VCA staff ended up threatning to call the police after some back and forth. My father (an older, out of shape, 5 foot 8 man), fully aware that he was acting in a manner not warranting such action, called the VCA staffs bluff and told them he was fine with them calling the police. In response, the VCA staff pretended to offer to resolve the situation with my father outside the front of the building, but when he stepped outside to talk to them, they locked the door behind him.Certainly there are different accounts of this story, but these are the main points that are fairly indisputable:1. The VCA staff practiced business in bad faith by refusing to provide a prescription upon request and then subsequently pushing me to buy medication from them.2. The VCA staff acted unprofessionally by threatening to call the police on my father. Normally, this would be a subjective point, but the fact that they did not ever act on this threat is proof in itself that the VCA staff did not feel ever feel threatened by my father. Instead, they simply did not want to deal with the situation any longer.3. VCA management did not offer an apology to my father for the incident involving the threat to call the police or their shady attempts at selling us their medication (instead of giving us the prescription that we had asked for time and time again). Instead, they merely said it was a misunderstanding that was meant to protect my pets health. It is worth nothing that VCA did not mention my pets health at any point throughout this whole process until after I spoke with the manager.Youll notice that on a few other negative reviews for VCA Brookline, the business has responded and asked the reviewer to email the manager. I actually did speak with the manager on the phone but after sending a follow up voice message and email (which Ive tried to attach), I never heard back. Given VCAs disgraceful behavior, this was not surprising.

The vets and the whole crew are loving caring people. Dr. Groper is my vet there I love him because hell tell u the truth. All my dogs loved him and never feared going to the vet.

We have been taking our cats here for over 15 years. The assistants and the doctors are all so kind, caring and accommodative. Everything youd ask for in a Vet.

Update/ Response: Our cat has passed away. This is the CORRECT location and the cats name go by Sky. We visited VCA on April 17th for a (Exam/Consultation). He was a 9 month-old male Burmese.I would give a 0 star if I could. I understand it is difficult times during the lock down, but they were quite careless when it comes to inspecting your pet. My girlfriend and I brought our cat for a checkup, and they told us that he was completely fine. A couple days later we went to a different vet for a second opinion because he was still feeling down. That was when we were informed that he is extremely malnourished and has FIP! Now, he is having seizures and battling for his life! We dont think that he will make it. IF YOU CARE ABOUT YOUR PET, DONT GO TO VCA!

Great service, they take care of my dog. We decided neuter him, and everything was perfect

The vets, lab techs, and staff at VCA Brookline are all so great with my dog, and we have been really happy with our experience there! Would definitely recommend for everything from routine checkups to more complex procedures.

Have seen multiple vets here for both dogs and cats, they have all been great! They are really good about giving you options and dont push expensive, unnecessary treatments.

Mimi has been there a couple of times. They all are so nice. And so friendly. She has gotten great care there. A great place to take your dog.

Im watching my cat for my parents will theyre away and his eye wasnt looking good. I called them to see if they could see him. Within two hours, I had an appt made, went to the appt, and Brewski was given some eye drops, and we were back home! Easy!! The staff is so so friendly, and the vet was so great so helpful, answered all my questions. Im so thankful to them for squeezing us in so last minute. 10/10 would recommend!! Thank you, all!!

Really nice people every one. They made my puppy Akita feel loved and safe. I just wish they told me that I needed to show a coupon for my first initial visit to a VCA hospital. O assumed since everything was via email and they said it was confirming my appt the coupon would have been applied but it wasnt and when I called for them to put it in she said she would and never did. If my other pets didnt go there and my puppy didnt love them I would go to a different vet place hair because of that. But they are great people and helpful.Update: The office called me and assured they did credit me fore the initial visit. I am very thankful for them and would recommend anyone to go there for their furry baby. We will see the team in a few months.Thank you

Quick and painful to the wallet like always when you request tests to make sure your critter is good inside and out:) Great service with answers to all my questions and well be good for another year:)

Saw my pet right away in somewhat hectic and trying circumstances. Good job

This is a wonderful animal hospital!! We brought our cat in later in the evening and the vet cleared a spot for us. They are always friendly and accommodating to both the pet and the pet parents :) I cant recommend the Brookline Animal Hospital enough. If you have a pet, make this place your go to for healthcare.

One of the best pet hospitals and veterinary staff around!!They take the time to explain all the little nuances with you and have the friendliest and most welcoming staff that cares very much for all animals.This is the only place I take my pets!

Dr Feldman has been my go to for cat healthcare for many years, but every time she isn’t available I have always been more than happy with the care provided by the doctor on hand at the time. This place is one of the good ones.

I have been bringing my cats and dogs to the Brookline Animal hospital since 1979, when it was run out of a large garage/shed type bldg,. by the vet who started it. For the past several years I have been seeing Dr Scott Groper who is excellent. It is also so nice that there are evening hours.

Great spot... but, If I opened a used car lot I could recruit some salesmen/women outta this joint frfr

The VCA Brookline Animal Hospital was absolutely wonderful. My little fur friend, Winston, was having some eye trouble and I was able to get an appointment in less than 24 hours. Dr. Groper was friendly, knowledgable, and treated us like family. He was patient and gentle with Winston and talked me through everything he did in the exam. The prices were fair, but the quality of care was what topped it all. They even called a few days after the visit to check in on Winston! Coming from a family of veterinarians, the VCA exceeded my high expectations. Thank you so much for taking such good care of us! We will definitely be returning for any future needs!

An incredible team of veterinarians and staff. I felt that Dr. Nannig personally cared about my pets health. I have seen a few animal hospitals, but I am now fully loyal to VCA Brookline.

Dr. Groper and his team are amazing; they turn vet visits into enjoyable experiences for the pets-- giving treats, kisses, belly rubs. You can tell these people love their jobs!

VCA Brookline always takes my dogs health seriously and sets up appointments asap. Love the hospital manager. Worked with 2 different Vets and very impressed with their demeanor and how they approach the dogs. Only reason this isnt a 5 star review is I get a bit of sticker shock with the bill - pretty expensive, but as Im new to Boston, Im not sure if this is normal here.

Hands down the best group of people I could ask for. My dog is always happy to see them and I feel completely at ease leaving my fur baby in their hands.

Dr. Feldman did my cats dental surgery and she was so sweet and kind and did a great job on him! The other staff is great too! Thank you :)

Great place/doctors. Went there on emergency w dachshund, who suddenly lost hind leg control over night, and our usual doc was closed. Got appointment fairly easily and quickly. They looked at him and instead of guessing and trying and wasting time, referred us to angell animal hospital, where he had spinal surgery.

Have boarded my dog here a half dozen times and the staff is attentive and loves dogs. The vet services are thorough for annual check ups. They price match online sites for pet meds.

I boarded my small dog here for one week, he was perfectly healthy when he went in, but came out with diarrhea and confirmed parasite for which I was charged $100 extra to diagnose and treat, despite him catching it during his stay. Also, he reeked of urine and feces upon pickup. The staff were friendly, but hurried.If you are looking for inexpensive boarding in the area, this is the place, but proceed carefully.

The staff is friendly and the place is clean but WOW... they love to run up your bill as much as they can. I took my dog in for two shots... two shots and walked out with a bill over $170.00. The two shots cost $47.00 together. They charged me $56.00 for a wellness exam that my dog had 4 weeks earlier and the exam consisted of recording my dogs weight and checking her heart beat! $56.00!!! The doctor (will remain nameless) offered to drain some fluid from my dogs ear explaining it would lesson the discomfort. She said it would be quick... 2 minutes, its just a simple needle. She made it sound as if it was no big deal and she was doing it for the benefit of my dog. She at no time made me aware of what the cost was or that she was going to charge me. Well that simple little needle cost me another $42.00!! Needless to say, Im looking elsewhere for a new vet.

Everything about VCA Brookline Animal Hospital is great. From the front desk to the technicians and vets, the entire staff is friendly and helpful. Pricing is reasonable and they are up front about it so there are no surprises.

The best! Dr. Scott Groper & his team have taken excellent care of our cats over many years, both during clinic appointments and boarding. Prices arent cheap but not out of line with any other good-quality facility (or so I am told by friends). In any case, given the quality of the services provided and the caringness and competence of the staff, we wouldnt take our beloved cats anywhere else.

Ive been bringing my two babies (toy poodles) to Dr. Groper for 6 years and wouldnt go anywhere else. Hes great with my girls and Ive always felt that they were well cared for at the VCA Brookline

A great vet! Warm and kind staff.

Holy cow!! I had a great experience at VCA BAH today!I made a huge mistake and took my pup in a week early for her appointment. Unfortunately, the vet we met with our first time, Dr. Feldman wasnt available (which makes sense, because I totally messed up), but the front desk staff was able to find an available vet (Jillian I-Forget-Her-Last-Name, sorry!) who was able to see us within fifteen minutes!Everyone was so helpful and made sure that my pup got the proper care, made sure that all of my questions were answered, and were able to accommodate our needs! Thank you so, so much!!

Great centralized enough place for most routine and specialist pet care. Efficient practice with enough staff available to help streamline your visit. Really appreciated Dr. Feldmans advice and care of my pets. She is knowledgeable, patient, thoughtful and overall wonderful with owners and their extended pet family. Make a list, bring it in and discuss your pets issue no matter how innane you may consider it in that moment. You are your pets voice. Its nice having a practice that listens. Parking is at very limited adjacent building parking site or few metered spots in front of or across street on Brookline Avenue.

The doctor keeps promoting the cat food to us (a commercial cat food). She trashed all the other brands which makes us very uncomfortable. We already transferred our kitten to another animal hospital.

I dont like this business. They only try to rip you off, you have to be very careful. However, I go there because I trust Dr. Lori Feldman, and I think she is a good vet.

Id give them zero stars if I could. they claim to know how to handle animal international transportation - but truth is they dont. now my cat will have to be quarantined. so disappointed.Update: in the end, the vet tried everything she could to help, including offering to drive up to Albany to get the documents on time. Our flight was delayed so we got them on time.So they did try to fix the mistake. I hope it wont happen again.

Best Boston vets. Open 24/7.

Dr. Groper is the best! Have no questions about bringing your pet here. But it sure aint free

Once we moved into the area we needed a new vet. Based on a recommendation we tried the VCA Brookline office. We were paired with Dr. Feldman. She has been wonderful! Our dog has had some possible liver issues and she has been extremely proactive in helping to make sure he has had the tests needed to see what what was going on and how to deal with it in the future. She always listens to our concerns and addresses them. Our dog my never be happy to be here but we are since we know he is in good hands. We have also used the boarding service a few times. Being located on the 2nd floor of the vets office we know that in the rare case if something were to happen there is someone around who can take care of him. We have seen some of the other vets in the office for emergency visits and have had the same great experiences with them as we have with Dr. Feldman. We have been recommending VCA Brookline since we’ve been here and will continue to do so.

Dr. Groper and the staff at VCA Brookline are knowledgeable, friendly, and super helpful. Best vet Ive ever had!

I have been here three times. I cant remember the names of the vets but the first two times were fine. I just took my dog there today, a last minute appointment for a cough she had and i told them over the phone she had an accident in my house that was a little runny so i was concerned. When i got there the front desk lady assumed i was there for diarrhea. Althought the doctor suggested i buy her a bland food from their office to help with this i politely declined and thought id see how the antibiotics for the cough do for her and go from there. The lady at the front desk rudely threatened to tell the doctor i didnt want the food i said ok knowing i didnt need to buy it. I feel as though its hard to trust someone with your pets health especially a business. The lady who cashed me out was very abrupt and rude and i felt judged for not giving her their food. She also informed me that she may not have enough change when i paid cash but she ended up having the change. I didnt like my last experience there and i probably wont go back based on that experience alone. I try to do the best for my dog and i research a lot and i do love to be informed and learn knowledge from vets but i do not like to be made uncomfortable for not listening to suggestions by them.