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Aspen Dental
165 Westgate Dr, Brockton, MA 02301, United States
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Co
Review №1

Loved this entire experience! Everyone was warm and courteous. My invisiline treatment was flawless and affordable. Im very happy with the decision to visit Aspen Dental in Brockton.

Mi
Review №2

This place is great. My first appointment resulted in my tooth being pulled but they explained why and the process was painless. I have been back several times and my appointments are with the same hygienist so they become familiar with their patients, they are not just names in a book they are people they get to know and remember.

My
Review №3

I personally hate going to a Dentist but today at my home town AspenDentist. I was treated so kindly and respectfully from everyone there. I was amazed just how everyone cared about you from the receptionist to the doctors and their staff.

Ha
Review №4

I regularly visit Aspen Dental in Brockton and have never had a bad experience. Their customer service is great and Tiffany is one of the best dentists I have ever been to. She is welcoming and very personable, looking to accommodate all of her patients. I get my teeth cleaned regularly and recently got my teeth whitened with her. It was really affordable compared to several other dental offices. I strongly recommend visiting Tiffany in Brockton!!

Pa
Review №5

If would’ve given Aspen Dental 4 to 5 stars if not for the dental hygienist who examined my teeth.The following entails my personal experience:The front desk receptionist, Kayla was very friendly and informative from the moment I walked in to when she explained the cost of my treatments after the exam. After filling out the dental paperwork, I was assisted by the x-ray technician, a woman who is of Haitian descent. I forgot her name but one thing that stood out was her professionalism. She apologized for the uncomfortable x-rays and explained her process step by step. I appreciated that.Next comes the person I interacted with who’s the reason for the 2 stars. I didn’t get the dental hygienist’s name, but she was a woman of South East Asian descent. When she came in to look at my x-rays she talked to my x-ray technician. I overheard her say something like she didn’t want to explain the process unlike her predecessor. The one thing that signaled red flags however was when she examined my teeth/gums. I haven’t even felt the dental tool touch my gum, but she started spouting off numbers 3-4-4, 3-4-5,… It was ridiculous. Now I understand that she may be a pro at her job, but based on my assessment and my prior dental experiences, she seemed in a rush and almost as if she was giving arbitrary numbers that’ll fit what type of dental treatment she wanted to give me. I say this because of what happens next when I talked to Dr. Hooda. Her assessment was that I didn’t have any cavities, unlike my dental hygienist’s assessment that I needed deep cleaning.Needless to say, I’m getting a second opinion for my dental treatment. I won’t be coming back here in the future.

Sa
Review №6

The hygentist was very good and they were gentle. They explained everything i needed to know as well.

Mi
Review №7

I’m kind of torn in my rating for this dental office. The people there are very nice, from the front desk all the way up to the Drs. but the service I received is the reason I won’t be going back…A few months ago I came in to get two small cavities filled and they were either very busy that day or dealing with a difficult patient…. Either way the hygienist came and put a temporary numbing solution where they would give the Novocain but left the Q-Tip there for over 30 mins!! To the point where I fell asleep and the temporary numb wore off. The dr woke me up and proceeded to give me the shot!! That pain…. I’m a overall strong individual but this pain had me messed up I literally jumped in the chair. The dr was trying to be soothing but I don’t think she realized how long I been in the chair waiting. I told her the numb solution must of wore off and she said it should be fine and did the other side and same thing… same amount of pain. I’ve had cavities filled before but they have never been this painful..

vi
Review №8

Scheduled a day off from work, to have dental work done, only to be told at time of appointment, that my work could not be done. Totally unacceptable. Definitely wont be using them going forward.

R
Review №9

Everybody is really nice: Tiffany is a great hygienist and dr Hooda is wonderful, she found undiagnosed infection in the back of tooth which several past dentists did not.

Mi
Review №10

I was expecting great service and I can tell you that I did receive excellent service and at the fullness everyone was very polite and was very helpful Aspen Dental is a great place and I definitely recommend it to my family & to everyone else so go to Aspen Dental I guarantee that you will get treated with the utmost respect and you will receive great service on everything i promise you so when you show respect you will receive it too

fr
Review №11

Waited about 4 minutes. Got right in and filling done in 15 minutes by 2 professionals.

jo
Review №12

Tiffany was wonderful! Cleaning was very fast and friendly and check up was even better.

Me
Review №13

Dr. Hooda is simply amazing. She makes me feel less nervous and explains everything she is going to do. All of the staff are so kind.

Ma
Review №14

Everyone was really great from the time I checked in until the time I left each and every one one made me feel comfortable Doctor Hooda explained what she was going to do and what I needed to have done even the girl at the insurance desk explained to me in detail what it would cost and I thank them all for such a great experience I had in the office

La
Review №15

Rather extremely busy or not, they take the time to address your concerns. Good Custer service and no pain!! Ruth was the best cheer leader when it was time for my Novacaaine shot.

Ca
Review №16

I have not ever met people more uninterested in their job. The woman walking me through the financial part kept saying caps for the bottom but it was for the top and had to keep checking with the dentist because the pre-treatment plan made absolutely no sense. Very upsetting considering the amount of pain I was in talking about Invisalign when the goal should’ve been to fix the broken tooth immediately. Her recommendation was just pull it, “but yeah we could do a root canal, up to you”😳

Ka
Review №17

I had Tiffany Tran as my dental hygienist and she is the best one ever!

ma
Review №18

Aspen Dental in Brockton is amazing!!!! The crew there makes you feel like family, they are professional and OMG super fast, Dr Hooda, Ruth❤️and Makala are exceptional...I CANT STOP SMILING, MY DAUGHTERS , MOM , AND SISTER CRIED!!! THANK YOU ASPEN DENTAL ❤️❤️❤️❤️

Di
Review №19

Tiffany Tran is very professional and the best hygienist I have.

Et
Review №20

I really love my visits at Aspen Dental in Westgate mall Brockton. The front desk staff are wonderful, friendly, efficient and caring. The hygienists (Hi Tiffany) and dental assistants are just as wonderful. Dr Hooda is always a pleasure to chat with and makes sure my teeth are getting the care they need.Thanks for making my visits a relaxing experience!Ethel Muhammad

Pa
Review №21

Best place to get dental work done esp my hygienis, Tiffany tran

Am
Review №22

AMAZING, FRIENDLY, & EXTREMELY HELPFUL! I cant believe I got everything done in one day! Very happy with my results.

Ro
Review №23

I wasn’t a friend of the Dentist, however Aspen dental of brockton have changed my mind. I went there as a new patient, my experience was the best I ever had. The staff is amazing. Special Ruth and wislande. Doctor Hooda is great. You guys are the best !

Ju
Review №24

Best team ever, everyone esp my hygienist tiffany

mi
Review №25

Excellent dentistry and very understanding. On todays visit had a bridge put in. I arrived late but they were still able to take me in reasonable time. The dentist assistant Ruth has so much patience with me. Sometimes ill have to redo an x ray and she never faults me for it. Also Dr.Hooda talks you through the whole process and prepares you for the uncomfortable parts. Forever grateful! Thank you guys for all the amazing work you do.

Ty
Review №26

Best experience with my dental ever! Tiffany and the staff at Aspen Dental Brockton are simply the best. They do their jobs to the best of their ability and even then go above and beyond. Would highly recommend to anyone looking for a dental hygienist

Ja
Review №27

I had a very positive experience at my aspen Dental appointment yesterday. Everyone was pleasant. The receptionist and billing person were helpful. My rental hygienist did a great job cleaning my teeth, gentle and professional.Thank you Aspen Dental!!

We
Review №28

Very friendly environment. Ruth and Wislande are the best !

Je
Review №29

I wasn’t a friend of the Dentist, however Aspen dental of Brockton have changed my mind. I went there as a new patient, my experience was the best I ever had. Best staff ever🙂

St
Review №30

The office staff was super friendly—all the women were professional and genuine. The hygienist and doctor helped put me at ease. I’m not a fan of going to the dentist, but for sure they changed my feelings ! I would highly recommend this office ! Everything went smoothly, you can tell the office is run very well.

Ni
Review №31

I felt very comfortable there. It was clean and my issue was immediately addressed!!! Thank you Aspen! Your the only ones that would help me:)

St
Review №32

Get there 30min early for a 12:00 appointment for a tooth pull wasnt seen was told at 1:00 they still werent ready but every person walking in after me was seen, then tried billing me for the tooth pull. Poor communication, poor scheduling, and the planning is poor if they knew someone was at the office 30min prior to the exam they have set.

Di
Review №33

They made me so comfortable.No judgement.

Ri
Review №34

Can’t say enough how much I love this place esp my hygienist, Tiffany tran

ma
Review №35

Didnt get to experience this place the phone menu is interminable. The voice is so phony concerned. Wish they respected patients enough to answer the telephone. I had a question, but they answered a question i wasnt even thinking of asking.

Th
Review №36

Aspen dental is great. They are nice polite people. Their service is quick and accurate. Most of all they offer payment plans for major work like root canal and crown. Thank you

Sa
Review №37

Made an appointment with Aspen dental because of their tv ad. Their ad seems compassionate with patients. Saw two other dentists in my area before Aspen dental. They made me feel like it will take a miracle to fix my teeth as bad as it is. Aspen dental were so caring and detailed explanation of how my teeth are infected and what I can do to fix it. I decided to go with them. My only issue is, just like the other dental offices, they could not give me a step by step list of dental work I will be doing . Maybe all dental offices do that. My dental insurance has a cap, probably not even ten percent of the dental works that I need. I would have loved a list of all dental works needed to be done and the estimated price list of each. Anyhow, because Aspen dental seems caring , detailed explanation of what you need and why, and they seems to have latest dental equipment. SO, I INTEND TO HAVE ALL MY DENTAL WORKS WITH THEM, AND WOULD RECOMMEND THEM TO FAMILY AND FRIENDS. Will return to edit after few visits.

Ju
Review №38

Very professional dental office especially my hygienist, Tiffany tran

Os
Review №39

Best practice around the area I live. Every one there were super nice and helpful. Learned a lot of great tips about my dental hygiene. Everyone is professional. Definitely recommend.

Ro
Review №40

Ruth very professional and made me feel calm and first service. Dr. Hooda was incredible also. Highly recommend. I will be having all my work done here.

Ga
Review №41

Tiffany my hygienist is the best

Sh
Review №42

I just wanted too Ty 4bèing so nice and Ill see you on Friday.To pull this tooth.thxs

Da
Review №43

The Brockton aspen dental is outstanding. The provide a great service and the team is very professional. Tiffany Tran makes every experience enjoyable and that isn’t easy at a dental appointment. Very personable, thorough and professional. Great job!

Da
Review №44

Tiffany Tran is truly remarkable. After years of visits, Tiffany has done her best to make routine dental checkups a very pleasant experience. She very engaging, keeps you informed about what’s going on, and tries her best to accomdate your schedule. Our conversations are always pleasant and she even gives great advice where she can. I am happy to be her patient.

PD
Review №45

Tiffany is a great hygienist

Je
Review №46

This office is great, pleasant atmosphere, everyone from the front desk to the Doctor Hooda are extremely helpful and very kind. My mother had a dental emergency and they were able to schedule sooner than later. When we arrived the quick wait time. The whole process was so organized and accommodating. Ruth and Wislande are so great. Going on a couple of visits with her, it just gets better and better. I definitely recommend this office

Ti
Review №47

Tiffany Tran changed my life 🥰😍😍 I have been afraid of the Dentist for over 30 years and she just changed my mind ❤ her demeanor and personality are more than you can ask for from your Dr.HIGHLY RECOMMEND TIFFANY AND HER CREW IN BROCKTON....🤩🤩🤩I am no longer afraid

Da
Review №48

Highly recommend Aspen Dental in Brockton. My visits with the hygienist, Tiffany Tran are always a very efficient and friendly affair. Aside from being quite good at her job, every time I visit, its more like seeing a friend than going to the dentist. Great office. Great people. And always a timely visit too.

Da
Review №49

Tiffany and Ruth have made my experience very enjoyable. I always come here for my dental checkups and they do a great job every time. 5/5

Fr
Review №50

I went to Aspen dental in Brockton as a new patient. It was the best experience I never had. Every body was really nice and helpful. Specially Dr. Hooda, Wislande and Ruth. You guys are the best. I will refer my friends and family there.👍👍

J
Review №51

The staff great!!! Bon bagay! I would go again and you should too. The ladies there you ROCK!

Br
Review №52

Great service . Very friendly.

Mi
Review №53

This visit in particular was not the best. A student dentist was the one who did my cleaning and she had to learn as she go with all of the tools in my mouth. She was a bit too aggressive with the tools; an issue I’ve never really encountered before. I left with my gums hurting and felt like my teeth weren’t properly cleaned.

Sh
Review №54

OMGGGGG!!!! Where do I start!! When I first arrived I was so scared and traumatized!!!! I came for a root canal and my very first experience else where that will remain nameless was HORRIBLE!! So upon arriving I was still stuck in the traumatic experience I had previously. The women at the front desk were pleasant but when I was greeted by Ruth she was AMAZING!! Absolutely unbelievably pleasant! Very gentle while taking my x-rays and explained everything!! I asked so many questions and she was so patient with me and understanding of my fears. She continued to reassure me that I would be fine and the dentist were great, and she was spot on. I seen a specialist and the dentist I see continuously, her name is Isha Hooda! She’s phenomenal!!! Her hands are so gentle and I never felt pain durning any treatments! I’m a big baby so for me that’s a big deal. I recommend Aspen dental in Brockton to anyone!!! They are the real deal!-Sheena Jones

Ta
Review №55

The staff is awesome in this place. They were so understanding for my fears and they did everything in there power to keep me at ease. Im very happy I chose this place.

Me
Review №56

Highly recommended...the team here is full of kind and compassionate people.

Tr
Review №57

Great dentist place, they make you feel welcomed each time no matter what the issue is. They work with you every step of the way to ensure your happy & satisfied. One staff member there is Sydney, she has went out her way numerous amount of times to help me with my teeth problems and payment issues. I would recommend this place to anyone that has an issue finding the right dentist.

Bo
Review №58

Felt some pressure to do more than I came in for. Lovely people. Clean and quick.

je
Review №59

I come to aspen dental all the time and my hygienist , Tiffany Tran, is great. She helped me understand the the importance of taking care or my teeth. I never knew the number of bad things that could happen if I didn’t take care of them. I just want to say thank yoiv Tiffany, you are very helpful.

ma
Review №60

Of course no one likes to go to the dentist and have teeth extracted its not fun but the assistants and dentist were fantastic. Showed a lot of care and attention and time to explain everything in detail. Also A+ to Erin that gave me all the info to be able to get my procedure done. They were all at this office very caring and friendly including the girls at the front desk . Will always recommend Aspen to friends and family.

Cu
Review №61

Aspen Dental was simply amazing! Everyone at this office is great, Erin the finance lady helped me with all my financial questions, and the other girl Alexis was great too, the whole office was polite, helpful and extremely well knowledgeable! I was able to get financed and started my work the same day. thank you all so much

El
Review №62

I highly recommend this location to anyone looking for great service! Plenty of parking. Doctor listen to want you want and staff are awesome specially Nela .

Th
Review №63

Everyone was so professional and kind , I fear dentist to the point of anxiety attacks but they were aware of my feelings, they talked with me the whole time to assure me It was going to be alright and if I started to get overwhelmed they stoped and respected my concerns

Br
Review №64

Tiffany , has always been a kind and considerate worker , has treated me with car and kindness.

Mo
Review №65

Tiffany Tran is such a great hygienist! She is always very welcoming and such a sweetheart. I really love going here!

Ro
Review №66

Going to the dentist isnt high on many peoples list of things they want to do and Im certainly not any different, however my experience at Aspen Dental was the greatest one Ive had at a dentists office. Courteous greeting, no wait, fast X-Rays, painless cleaning, and helpful advice from the dentist.An overall great experience!

Gw
Review №67

Good service, but not very clean for a dentist office

Ka
Review №68

My daughter was told that you did not accept Mass Health but its states on the Internet that you do. What is the deal? My daughter now has to pay almost $2000 and Mass Health states they pay for dentures. Help me understand this.Not Happy!!

Ry
Review №69

I am usually not a fan of the dentist, but the staff at this Aspen Dental almost makes me look forward to going. The financial lady, Erin, made me feel very comfortable about everything I had to get done. This is my new home!

Mo
Review №70

The brockton team has provided such wonderful service and experience to myself and my kids. The manager is very kind and goes above and beyond to make sure you understand the treatment and payment options. She made the process easy and made sure to fit me in whenever I needed an appointment. Thank you everyone!

Fe
Review №71

Highly recommended aspen dental to friends and fam Esp my hygienist, tiffany

Pa
Review №72

I am always pleased with the service, the folks are very pleasant.

Jo
Review №73

I have had a great experience thus far. They made me feel very comfortable and relaxed and everyone was very professional. Great job guys!

Ca
Review №74

I hadnt seen a dentist in years, and when I went to Aspen I had no dental insurance. They worked with me to make a payment plan, which worked out just fine. I have very sensitive gums, and the dentist and hygienist were so helpful in giving me novacaine to complete the work I needed to get done. I have a wonderful smile now and I do smile a lot, proudly showing off my teeth!

nh
Review №75

I highly recommended this office to the public because everyone is opened and honest at aspen dental in brockton. All the treatments are thoroughly explained to me and the finances are presented before treatments start, so there is no surprises. Even though the charges are a bit higher than other dental offices around, but I paid for the quality of services I get. My whole family comes here. Thank you aspen dental for bringing my smile back

An
Review №76

Best cleaning ever!!!! Thanks to Tiffany! She’s the best hygienist!

Sc
Review №77

Fantastic experience! Everyone was very nice and the doctor was very gentle .

DE
Review №78

Staff are very nice

Sc
Review №79

Thank you everyone who works in this office. Everyone was great. Erin and Alexis were extremely helpful and kind

Ja
Review №80

Tiffany tran, RDH is the best hygienist

Be
Review №81

The place is neat, and they are friendly as well.In addition, the waiting time is average, and took me less than 10 minutes to see my hygienist.I will continue to go to them, as long as I have a breath in my mouth 🤔

tu
Review №82

Great services and staffs especially hygienist Tiffany and doctor Hoota. Highly recommended :)

Je
Review №83

I thought the specialist was awesome I just felt like the person who does the payment options was forcing people into buying dental cards to pay for their operations she said I had to do an operation that would cost 5000 when really all I needed was a consultation for 160 then told me I wouldnt be credited back for two appointments I canceled two minutes before that and she also told me that she did not have time for me today which I felt was really rude when she couldve just told me aside and said oh youre mixing it up let me explain it to you could not properly explain payment options

Le
Review №84

The service was excellent

Me
Review №85

I was apprehensive going to the dentist, i didnt have dental and i was afraid of cost if i needed dental work. I was more comfortable right away thanks to the welcoming reassuring staff! I also think they did a great job with informing without judgment. I think if you have to pay outta pocket for the dentist, why not go somewhere that treats you well and is fair! I went for the free exam/x-rays and got a cleaning the same day! I found my new dentist office and i am not anxious about going back!

Jo
Review №86

Aspen dental rocks very professional clean quiet environment the staff there are superb and very knowledgeable mainly erin brooks she is awesome and knows her stuff she had my appointment booked in a jiffy I love aspen erin b thanks a million you guys made me able to feel confident and reason to smile again v

Da
Review №87

Dental work was done quickly and well. Sydney checked me in twice and was very helpful setting up a payment plan.

Je
Review №88

Awesome Staff! Alexis and Nicole really make you feel comfortable here.

Wi
Review №89

Ruth was the best!!! All around a very good experience

Je
Review №90

Very friendly staff, Sydney was very helpful with answering all my questions. Definitely would recommend

Ma
Review №91

The girl at the front desk is very nice, helping me with my insurance, The girl who did the ex-ray was professional and the dentist is always easy to talk to. Very nice experience whenever I go to Aspen in Brockton!

Sa
Review №92

Tiffany is so amazing! I always hated the dentist but she makes it so much less painful to have to go i acutally dont mind! Love how shes always remembers what i do and everything ive mentioned in the past. Overall, aspen dental is amazing and everyone in it!

He
Review №93

Everyone is wonderful at this office and all caring. The office manager is knowledgeable and caring. Very thankful for aspen.

ji
Review №94

Aspen dental you guys rock the staff there are one of a kind very knowledgeable and the pricing is affordable working with just about any budget you can receive excellent work done for remarkable prices. Let me not fail to mention the women who work there are awesome !! mainly Erin Brooks she is a super star in her own right she rocks she is so polite her pleasant demeanor and wittinesswill brighten your day and makes going to aspen well worth the Trip !!! Tell them keyante sent you lol

Be
Review №95

Awful experience, unprofessional dentist and customer service.

ma
Review №96

I find the professionals quite friendly and helpful. Everything is discussed up front so you know what to expect.

Is
Review №97

I was apprehensive due to my sons experience. He said there was a Doctor yelling at an assistant that they all could hear. My experience was fine so far. Just proves that you have to be aware that customers can hear all.

Ak
Review №98

Wonderful experience with tiffany

Nh
Review №99

Had work done there, Amazing doctor, dr hooda and staff. Highly recommended. All my fam and friend go there

P
Review №100

The whole experience was pleasant and the appointment went by in an efficient manner. Helpful staff.Update 8.4.21. Everything still ran really professionally. Tiffany there is still super and professional. I really recomnend Invisalign too. True lifesaver for teeth!

Information
17 Photos
100 Comments
4.5 Rating
  • Address:165 Westgate Dr, Brockton, MA 02301, United States
  • Site:https://www.aspendental.com/dentist/ma/brockton/165-westgate-drive?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Brockton,MA-Brocktn_MA-1337&utm_content=listing
  • Phone:+1 508-559-2300
Categories
  • Cosmetic dentist
  • Dentist
  • Denture care center
  • Emergency dental service
  • Pediatric dentist
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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