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Xinrong Frank Lu, MD
12266 De Paul Dr Ste 100, Bridgeton, MO 63044, United States
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Comments
Ma
Review №1

Dr. Lu was very thorough in taking a history and doing an examination to diagnose my problem. He ordered an MRI and started me on a medication to identify and begin to see what would work to help my problem. After two weeks of taking the medication, I called the office to tell him the medication was not working, should I continue to take it or stop. Nurse said she would talk to doctor and get back to me. His nurse called back and told me Dr. Lu was sending a referral to a pain management doctor. No trying another treatment and my major complaint, I NEVER got a call to explain the results of the MRI.

Em
Review №2

He is very rude. He doesnt go over conditions thoroughly and he speaks way too fast. He spent one minute and thirty five seconds on a phone call describing what was visible on an MRI, thirty seconds of which were spent going through a hard to stand introduction. He doesnt answer emails or phone calls for weeks at a time. He is a very irresponsible Doctor.I would highly recommend not going to him. If I could rate him lower than one star I would.

Bo
Review №3

Helpful and insightful on trying to get me back to work.

Information
6 Photos
3 Comments
3.7 Rating
  • Address:12266 De Paul Dr Ste 100, Bridgeton, MO 63044, United States
  • Site:https://ssmhealth.com/find-a-doctor/doctor-details/xinrong-frank-lu-md?utm_id=gmb-stl-12&hgcrm_channel=sms_text&hgcrm_source=healthgrades&hgcrm_agency=client&hgcrm_campaignid=1640&hgcrm_tacticid=2669&hgcrm_trackingsetid=4072
  • Phone:+1 314-355-3355
Categories
  • Neurologist
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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