Unprofessional doctors and staff that wont talk to parents. Disorganized team and lack of records. One lady on the phone sounded like a tramp from a Jerry Springer Episode. My child is in danger there. Theyd all benefit from being locked in their own rubber room for a year or two.

Dont come here if you value your mental health. I was in the teen ward because of my severe depression and the nurses treated us so badly. They only care about making money, not helping the patients. Honestly, it was the other patients that helped me more than the nurses. Also, there are so many stupid rules in place that only hurt the patients more including the whole no such rule. Some people use physical contact as a comfort and its the only way for them to feel better. There was also a time that a girl was having a panic attack and self harming right in front of the nurses and they did nothing until I got up and started o hug her and hold her arms so she couldnt do anything. Even then the only thing they did was tell me I cant touch her. One of the other patients had to deal with severe transphobia and invalidation from the nurses, who refused to use his chosen name and constantly told him was faking his tourrettes and PTSD. Its also stupid that you arent allowed o exchange phone numbers or social media with the other patients, especially when your someone with a very limited amount of friends and cared a lot about the patients you befriended.

When will they close for being a bad hospital!Don’t keep bad hospitals open! They’re terrible!

Absolutely disrespectful to patients. My friend was told they were faking it for attention. Find somewhere else.

Terrible facility, staff is incredibly disrespectful to patients. Care is focused around sedating patients until they leave. Would not recommend anybody to seek aid here, you are better off going elsewhere.

Great facility and very helpful staff.

Will NOT!! Share info about my sons care while there for 5 days andhe is only5 years old!!!!!This place discuss me!!Will not let me see or talk to him when during the hours we are supposed to get to talk toOur sonThey aren’t helping any by keeping our son from us!! No communication what so ever!!!

This place is terrible and doesnt actually care about you or what may be going on in your life. I witnessed a nurse in the evening shift tell a patient that they lost visitation rights because the patient talked back! They dont care about the person, they treat people like less than a person. Im pretty sure they treat their own dogs better. My loved one tried to use the phone and couldnt get through, and when he asked for help, they ignored him, they refused to help. When a patient talks to them, they answer with patronizing answers and then mocks them with the other staff members with the patient standing there! I was also holding my husbands hand and the nurse snapped you cant hold hands. Someone please tell me why i cant hold my husbands hand!! Please, dont send anyone there. I am working to get mine out.

Visiting hours are daily for only 30 minutes (OMG #unfair practice not enough time!) which is a very short amount of time. They staff is very caring but its a very difficult place to get in or get out of (Nurse made my father lock up his wallet even through there was no metal or anything that needed to be locked up. My ring went somehow missing from a locked container). I believe they do good treatment but there hours are only 4-7 for visiting. I have been to 2 other facilities like SSM Wentzville for my loved one they allowed you to visit for more than 3 hours 5-9 and no only 30 min (*BS). They do offer treatments which are not offered at other locations.

Best mental health ward I’ve ever been to. Actually the only mental health ward I’ve ever been to, but still...

No updates or information regarding my sons medical care the 5 days in inpatient. I could not talk to doctor residing over my son.

They have been so supported especially Anne innoutpatient

I was in there once and it has so far been the worst experience of my life. If you have a loved one who is having troubles do not send them here because no matter how bad there mind is when they go in. It will be worse when they come out.