user
Miracle-Ear Hearing Aid Center
2415 Empire Ave Suite 206, Brentwood, CA 94513, United States
Appearance

Comments
An
Review №1

The staff at Miracle Ear is extremely helpful. They have excellent customer service and made the process less stressful.Theres so many questions that need to be answered and Beth answered every one easing any concerns we had. We feel very comfortable moving forward. Thanks again Beth!

Wa
Review №2

Debbie is super friendly and very genuine in wanting to help people hear better. Beth in the front is very warm and welcoming. Not like other places that I have been to. I highly recommend them to anyone.

Ke
Review №3

The ladies here at miracle ear are amazing! I have been telling my grandma that she needed hearing aid for awhile so I called to make a appointment and beth helped me. She was super friendly and was patient with helping us book a appointment for my indecisive grandma who couldnt decide what time she wanted to come in. Glad we found somewhere close to us with friendly staff!

Ja
Review №4

AT FIRST when we paid NEARLY $4000 for new hearing aids the customer service WAS impeccable...😟...Today my Wife was out of batteries and we didnt have any money to get any ( we lost the ones we had already purchased for the month) So, we called FIRST and asked if it would be alright if we came out and got 1 battery...She said yes, come on out...Im not sure if Beth was the one she spoke to on the phone. But when we got there my wife asked about the hearing aid battery, she was told that she needed to pay $1 for the battery. Nothing was ever said about this when we were speaking to her on the phone.. my wife told her that all she had was $0.60. She said I will do it this time but I cant do it again. To me, this was very shocking, that they would call us all the way out there. (from Antioch to Brentwood) without saying one word about having to pay for the battery until we got there. Wow, what compassion huh??!!James and Christine Young.

Pa
Review №5

Very friendly, accommodating and professional. Easy to work with. If you have the need, dont hesitate to check in with them.

V
Review №6

Beth and the rest of the staff here were super helpful. Its not a fun thing to have to bring a loved one in and confront the issue of hearing loss. But they made the whole thing casual. Helped take away the sting of the perceived hearing aid stigma.

CI
Review №7

My experience there was very positive. Debbie was very patient and caring, she understood what this meant to me. She gave me a very positive outlook of my situation.

Pe
Review №8

The staff was very friendly and patient in explaining all the information to my mother, they made her feel welcome and at ease in this new phase of her life. Thank you so much you guys were awesome!

Ka
Review №9

Excellent hearing test, awesome staff! Too bad I couldnt afford their hearing aids..$$$!!

ad
Review №10

Thank you so much for helping me with my hearing aids. Absolutely the best customer service .

Do
Review №11

No one wants to grow older and deal with hearing loss especially my Dad. He finally went to get his earring aids and couldnt be happier! Beth made him feel like family, answered his questions and put him at ease about needing hearing aids.

Gl
Review №12

Visited store to discuss hearing aide options. The staff was very friendly and helped me to figure out the best option for me

M
Review №13

We had a fabulous experience at the Brentwood location. They have been very helpful with all of my hearing aid needs.

Ma
Review №14

Everyone is very sweet. One of the best miracle ear.

st
Review №15

Debbie Carrasquillo, of Miracle Ear Brentwood, is always helpful and a true problem solver. She really goes the extra mile!

De
Review №16

Beth is amazing! Great customer service!

Ly
Review №17

The staff at Miracle Ear in Brentwood is very knowledgeable and helpful. We especially enjoyed speaking with Beth. Will recommend to friends.

An
Review №18

Very friendly and caring staff... thank you Debbie Carasqillo for all your help.

ma
Review №19

Miracle ear is amazing we love the Brentwood location

Ba
Review №20

I was really dragging my feet on getting the hearing aid I knew I needed but the staff at the Brentwood location just made me feel so at home and at ease with my hearing loss.Thank you.

Ke
Review №21

Great place, Came in with my aunt

ro
Review №22

We we are the best ever

Sc
Review №23

Friendly.

Information
21 Photos
23 Comments
4.8 Rating
  • Address:2415 Empire Ave Suite 206, Brentwood, CA 94513, United States
  • Site:https://www.miracle-ear.com/stores-near-me/hearing-aids-brentwood-ca/2415-empire-avenue-suite-206-s10730
  • Phone:+1 925-658-3327
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations