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Fit Republic
2490 Sand Creek Rd, Brentwood, CA 94513, United States
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Do
Review №1

I called them many times way before pandemic happened and no one is answering the phone. So I finally left a voicemail to let them know I’d like to cancel my membership. Still no one called back. Then pandemic happened. And they’re closed. Which is fine. No charges made on my account. And today, I see one! I called the number on the website and it says it’s disconnected. So disappointing that you can’t reach anyone.

Je
Review №2

Terrible customer service. Antioch location closed and was told my membership would be canceled. I never step foot in a fit republic after that but turns out I’ve been charged monthly since then. Asked for it to be canceled Which was done. and if I could get my money back they simply kept saying no and that it couldn’t be done. Couldn’t talk to anyone about it! Cool.

Ka
Review №3

Horrible company. Have been stealing money from me. I was told it would cancel automatically when Antioch closed. It didnt plus they hiked fee. One star bcuz I feel sorry for themThey wont even publish their phone numbers. Take your contract which they wont give you copy of to attorney. I am not the only one from Antioch they stole from. They will be out of business soon. You cant lie and steal forever. Plus filthy.

Ch
Review №4

Customer Service is not the best but the most craziest thing is that they steal your money without any concern. Do not sign up at Fit Republic. Fit Republic if you read me, please improve the way you train your staff, the way you treat your customer, and be clearer on your contract. Scamer.

Je
Review №5

This location is closed to my house than the one in Antioch. They changed their name from Fitness Evolution to Fitness Republic! It looks a lot brighter now than before. It used to look dark in there but now they’ve repainted the inside to make it look light and bright! But. They could improve a bit more on the cleanliness of their restrooms. Trash cans are always filled as if they never get emptied! But there are a lot of treadmills, elliptical, and free weights. Unfortunately there are no saunas, steamroll or pool. There is an electronic massage bed.

ma
Review №6

Very disappointed with the quality of support I got at this gym. The account was canceled months ago, yet we were still charged for November and December. We got in contact with the on site manager, Jacob Schneider, and he was unable to come up with solution for refund. Horrible costumer service, you’re better off with Planet Fitness.

Ri
Review №7

The gym is way too crowded at certain times. I understand most people will go in the afternoons, but this is a small gym and they only have one of each machine. The owners really have to limit the amount of memberships the give out, or do something instead of handing out memberships to every single person that applies. Although they are affordable, I will be cancelling my membership. Anyone looking to get a membership here, dont go during prime hours( 4-9 pm) because you will NOT be able to get a workout in especially in the free weight section. Your best bet is cardio, because they have plenty of cardio machines.

D
Review №8

Its disappointing to go to the gym only to find it closed. Some mornings the opener just slept in, but this morning (4/28/2017) it still had not opened at 6:00 a.m. Saturday mornings the employee that opens rolls in at 7:00 or later, one morning he left his car parked in front of the doors on the walkway because he was late.They need to post a number that can be called when the gym isnt open on time. Calling the Antioch location doesnt help because they dont have any of the Brentwood employee numbers or who is suppose to open.Their app has some nice features, but forces you to rate your previous visits sometimes, but low ratings dont seem to change anything.

Et
Review №9

Great gym has what you need to work out. No its not a posh latte serving aerobic class yoga pants hippy hang out. Im a beginner and dont feel intimidated working out here. I tried 24 and it was overwhelming.

do
Review №10

The manager here is horrible. Not a good fit for a health club setting. Cant recommend anyone to come here unless youre a 20 something year old with no desire to achieve too much.

Sq
Review №11

This review is not for this location specifically but for Fit Republic as a whole company. I was a member of the Vacaville location for a little over a year and when my membership expired I prepaid for another 15 month membership in full to save a little bit over the monthly payments. Shortly after signing a new contract the Vacaville location closed and I had only gotten to use approximately 3 months of my new membership. After speaking with the staff a week before the close date they informed me that I can get a prorated refund for my remaining months as the whole gym was closing. 2 months after the close date and still no refund I attempted to contact Fit Republic(who does not list a phone number on their broken website). I wrote them an email just trying to verify that it was being processed and they told me to wait, as they closed down so many gyms at the same time the processing could take 120 days. Well its now been over 120 days and still no check in the mail. Ive made several attempts to contact Fit Republic corporate with no response. Ive made an attempt to speak with the Fairfield location manager as he used to run the Vacaville location. I spoke with a staff member named Seth, he was very helpful and nice. But the manager Chris has not returned my phone calls. The refund is only $121 but it only takes minutes to cut a check and mail it. On top of all this my girlfriend was also a member however she paid monthly. And Fit Republic just decided to move her membership to the Fairfield location and continue charging her without even saying anything. Their horrible business practices explain why so many locations shut down and why the whole company has already went out of business and changed its name once.

Br
Review №12

An OK gym, has quite a bit of room and equipment, but it would be nice to see some plyo boxes or small boxes for doing weighted step ups. Other than that and early closing hours on the weekends, this gym has what you need for a low price.

je
Review №13

I come in early in the morning and weight are scattered everywhere, its very unorganized. On top of that you have to keep track of your account, they take random amount of money. I will be canceling

Dw
Review №14

Ashley Camm is the best trainer I have ever seen, She is very intentive to her clients needs and does her best to meet her clients needs.

An
Review №15

I needed a gym for low impact cardio equipment. I visited a few. When I checked them out I asked specifically if there was WiFi for members. I was told yes.Show up to join, what they want to charge you in club is $20 more than on line. So I signed up on line. I hope the girl there did not lose out on a sign up credit since there was no way I would willingly pay $20 more. Then I ask for the WiFi password. Nope no WiFi for members, per another employee, it makes the computers run slow.Also the club is dirty. I doubt how often they vacuum the place.Its really only $10 a month. So I dont except the moon and stars. I would laugh at anyone who pays more for this place. Its not worth it.2 stars because its cheap and has what I need. I will be canceling once I recover from my injury.

Ju
Review №16

The equipment is nice, not very busy, and close to my home.

Ro
Review №17

I open 2 account different days they never told me that they will bill you an annual fee of$60 for each account, when I came to resolve this they told me sorry our employee tent to forget but we cant do nothing about it

Ja
Review №18

Good gym, not crowded

co
Review №19

Disappointed. Definitely not investing in my funds anymore.

An
Review №20

Chill place to lift

Ef
Review №21

Great gym

ke
Review №22

Terrible management

Information
2 Photos
22 Comments
2.8 Rating
  • Address:2490 Sand Creek Rd, Brentwood, CA 94513, United States
  • Site:http://www.fitrepublic.com/
  • Phone:+1 925-230-0966
Categories
  • Gym
Working hours
  • Monday:5am–11pm
  • Tuesday:5am–11pm
  • Wednesday:5am–11pm
  • Thursday:5am–11pm
  • Friday:5am–9pm
  • Saturday:7am–7pm
  • Sunday:7am–7pm
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